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Oral-B iO Series IO9 M9.4B2.2A BK 9 Connected Rechargeable Electric Toothbrush Instruction Manual

Description

This section details the components and features of the Oral-B iO Series IO9 electric toothbrush.

Key Components:

Accessories and Features:

Note: Content may vary based on the model purchased.

Important Information & Warnings

IMPORTANT:

WARNING:

Important Information:

Specifications:

First Use

Wake up your toothbrush by pressing the [Power Button] (7) and follow the instructions on the interactive display (4) for initial setup. You may toggle through options using the [Mode Button] (8) and select with the [Power Button] (7). Settings can be changed anytime via the «Settings» menu (17).

Charging and Operating

Caution: Do not expose the handle to temperatures higher than 50 °C / 122 °F.

Using Your Toothbrush

Start Brushing

Place the brush head on the handle, leaving a small gap. Lift the handle off the charger or pick it up to wake it (display turns on). Wet the brush head and apply toothpaste. To avoid splashing, guide the brush head to your teeth before pressing the [Power Button] (7) to start.

Note: The display turns off after some time; press the [Power Button] (7) to reactivate it.

Guide the brush head from tooth to tooth, brushing the outsides, insides, and chewing surfaces. Brush all four quadrants of your mouth equally. Consult your dentist or dental hygienist for the best technique for you.

After brushing, the display provides feedback based on your brushing time. Initial gum bleeding may occur in the first few days; this should stop. If bleeding persists after 2 weeks, consult your dentist or dental hygienist. For sensitive teeth or gums, Oral-B recommends «Sensitive» or «Super Sensitive» modes, possibly with an «Gentle Care» brush head (d).

Timer

The timer signals with a short stuttering sound every 30 seconds to indicate moving to the next quadrant. A long stuttering sound signals the end of the recommended 2-minute brushing time. The timer remembers the elapsed time even if the handle is briefly switched off. It resets if paused for over 30 seconds or if placed on the charger.

Note: The timer may be deactivated for some features when using the Oral-B App. Timer settings can be customized via the Oral-B App.

Smart Pressure Sensor

Your toothbrush features a Smart Pressure Sensor (3) with different light indicators:

Brush with the recommended pressure (green light). Red light indicates too much pressure and reminds you to reduce it. White light (or your selected color) suggests applying more pressure. During high pressure, brush head movement is reduced in «Daily Clean», «Intense», and «Sensitive» modes.

Periodically check the sensor's operation by pressing moderately on the brush head during use.

Note: Smart Pressure Sensor feedback may be inactive for some features when using the Oral-B App. It is deactivated during «Tongue Clean» mode.

Brushing Modes

Your toothbrush offers various brushing modes indicated on the display:

For «Tongue Clean» mode, using a «Gentle Care» brush head (d) is recommended. You can brush your tongue with or without toothpaste, using gentle movements. The recommended time is 30 seconds; the motor stops automatically.

Mode Setting

You can select your default mode by pressing the [Mode Button] (8) after waking the handle. Select a mode by pressing the [Power Button] (7). The toothbrush starts in the selected default mode. Modes can also be changed during brushing.

Note: Mode settings can be customized via the Oral-B App.

Interactive Display

Turn on the interactive display (4) by pressing the [Power Button] (7). Navigate through options using the [Mode Button] and select with the [Power Button].

Brush waking: The handle indicates readiness when picked up, lifted off the charger, or when the [Power Button] is pressed.

Error messages: «outside operating limits»: indicates operation or charging outside standard temperatures or above standard battery current.

Brush Heads

Oral-B offers various iO brush heads (c/d) designed exclusively for Oral-B iO toothbrush handles, enabling tooth-by-tooth precision cleaning. Most iO Oral-B brush heads feature INDICATOR® bristles that fade halfway approximately within 3 months of thorough brushing (twice daily for two minutes), indicating the need for replacement. If bristles splay before color fades, excessive pressure may be applied to teeth and gums.

It is generally recommended to replace the brush head every 3 months.

Connecting Your Toothbrush to Your Smartphone

The Oral-B App is available for iOS and Android™™ smartphones and can be downloaded for free from the App Store(SM)/ Google Play™. You can also scan the QR code on the back page of this manual (i).

Caution: Follow your smartphone's user manual to ensure your phone/charger is designed for use in a bathroom environment.

Cleaning Recommendations

After brushing, rinse the brush head under running water with the handle switched on. Remove the brush head and clean the handle and brush head separately. Ensure water runs inside the top of the handle and inside the brush head. Wipe all parts dry and let them air-dry before reassembling. Unplug the charger before cleaning. Clean the charger regularly with a damp cloth. Refer to individual accessory paragraphs for specific cleaning instructions.

Accessories

(Details may vary based on model)

Charging Travel Case (h)

To charge your handle (5), place it in the charging travel case (h) and connect it to an electric outlet using the extra power supply (h2). The power supply supports global mains voltage ranges (100 – 240V).

The flashing light (h1) on the charging travel case indicates charging. The light turns off when the handle is fully charged. A full charge typically takes 6 hours.

Clean the outer and inner case with a damp cloth only. Ensure the handle and brush head are completely dry before storing in the travel case.

Note: Clean stains on the travel case surface immediately. Store the travel case in a clean and dry place.

Travel Case (g)

Store the clean and dry toothbrush/brush heads in the travel case (g). Clean the outer and inner case with a damp cloth only.

Note: Clean stains on the travel case surface immediately. Store the travel case in a clean and dry place.

Brush head holder stand (f) / Brush head holder with cap (e)

Store cleaned brush heads on the pins of the brush head holders. Ensure brush heads are dry before placing them in the holder or closing the cap. Brush head holders and cap are dishwasher-safe.

Zipper Pouch / Magnetic Pouch

Store the clean and dry toothbrush/brush heads in the zipper pouch. The outer and inner case can be cleaned under running water. Store the clean and dry toothbrush along with the brush head holder (e) in the magnetic pouch. Ensure brush heads are dry before placing them into the holder or closing the cap. The outer and inner surfaces can be cleaned under running water. Store pouches in a clean and dry place.

Note: Clean stains on pouch surfaces immediately. Subject to change without notice.

Environmental Notice

This product contains batteries and/or recyclable electric waste. For environmental protection, do not dispose of it in household waste. Take it to electric waste collection points provided in your country for recycling.

Guarantee

A 2-year guarantee is provided from the date of purchase. Within this period, Oral-B will eliminate, free of charge, any defects resulting from faults in materials or workmanship, either by repairing or replacing the appliance. Replacement units may differ in color or be an equivalent model. This guarantee is valid in all countries where the appliance is supplied by Braun/Oral-B or its appointed distributor.

The guarantee does not cover:

This appliance is equipped with a Bluetooth Smart approved radio interface. Failure to establish a Bluetooth Smart connection to specific smartphones is not covered under the device guarantee, unless the Bluetooth interface malfunction is attributable to Oral-B. Bluetooth devices are warranted by their own manufacturers, not by Oral-B. Oral-B does not influence or make recommendations to device manufacturers and therefore assumes no responsibility for the number of compatible devices with its Bluetooth interface.

Oral-B reserves the right to make technical modifications or system changes without prior notice to ensure reliable system function.

To obtain service within the guarantee period, submit the complete appliance with your sales receipt to an authorized Oral-B Braun Customer Service Centre.

Bluetooth® Radio Module Information

Although all indicated functions on the Bluetooth device are supported, Oral-B does not guarantee 100% reliability in connection and feature operation consistency. Operation performance and connection reliability depend on individual Bluetooth devices, software versions, operating systems, and company security regulations.

Oral-B adheres to and strictly implements the Bluetooth standard for communication between Bluetooth devices and Oral-B toothbrushes. However, if device manufacturers fail to implement this standard, Bluetooth compatibility and features may be compromised, leading to functional issues. The software on the Bluetooth device can significantly affect compatibility and operation.

Warranty - Exclusions and Limitations

This limited warranty applies only to new products manufactured by or for The Procter & Gamble Company (P&G), its Affiliates, or Subsidiaries, identified by the Braun / Oral-B trademark, trade name, or logo. It does not apply to any non-P&G product, including hardware and software.

P&G is not liable for damage to or loss of programs, data, or other information stored on any media within the product, or on any non-P&G product or part not covered by this warranty. Recovery or reinstallation of programs, data, or information is not covered.

This limited warranty does not apply to:

LIMITATION OF LIABILITY:

To the extent permitted by applicable law, P&G, its distributors, or suppliers shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages of any nature whatsoever, arising out of the use of or inability to use the Oral-B accessories, including injury to persons, property damage, loss of value of third-party products used with the accessories, or loss of use of the accessories or third-party products, even if P&G has been advised of the possibility of such damages. P&G has no liability for any damage or destruction to consumer electronics devices or other personal property contained on or exterior to the Oral-B accessories, or any loss of data contained within them. In no event shall any recovery against Oral-B exceed the actual price paid for the product.

Warranty Replacement Brush Heads

Oral-B's warranty will be voided if electric rechargeable handle damage is attributed to the use of non-Oral-B replacement brush heads. Oral-B does not recommend the use of non-Oral-B replacement brush heads.

All Oral-B replacement brush heads carry the Oral-B logo and meet Oral-B's high quality standards. Oral-B does not sell replacement brush heads or handle parts under any other brand name.

Trouble Shooting

ProblemPossible ReasonRemedy
Handle does not operate (properly) with Oral-B App.
  1. Oral-B App is closed.
  2. Bluetooth is not activated on smartphone.
  3. Bluetooth is disabled on handle.
  4. Bluetooth connection to smartphone has been lost.
  5. Your smartphone does not support Bluetooth 4.2 (or higher) / Bluetooth Smart.
  6. Outdated Oral-B App.
  1. Launch Oral-B App.
  2. Activate Bluetooth on smartphone (refer to its user manual).
  3. Enable Bluetooth via display Settings -> Bluetooth enable.
  4. Pair handle and smartphone again via App settings. Keep smartphone in close proximity when using with handle.
  5. Your smartphone must support Bluetooth 4.2 (or higher) / Bluetooth Smart to pair handle. Check www.oralbappavailability.co.uk for compatible smartphones and country availability of the Oral-B App.
  6. Download latest Oral-B App.
Reset to factory settings.Original functionality wanted.Enter via display Settings -> Factory Reset (22). Press [Power Button] to confirm.
Handle is not operating (during first use).
  1. Battery has a very low charge level; handle does not operate.
  2. Operating outside standard temperature (message on display and/or alternating lights of Smart Pressure Sensor).
  1. Charge at least for 30 min.
  2. Always operate in standard operating temperatures ( > 0 °C and < 40 °C).
Short stuttering sounds after 2 minutes or handle does not operate any timer.Timer has been modified/deactivated via App.Use App to change timer settings or perform factory reset (see App Trouble Shootings).
Handle does not charge.
  1. Battery is at a very low charger level (0%); it may take up to 10-15min until display turns on.
  2. Ambient temperature for charging is out of valid range (< 0 °C and > 40 °C).
  3. Charger may not be (properly) connected.
  1. Charge at least for 30min.
  2. Recommended ambient temperature for charging is 5 °C to 35 °C.
  3. Ensure charger is connected to mains voltage.
Rattling/loud noise during brushing or turning on.
  1. Brush head may not be placed correctly onto the brush handle.
  2. Brush head may be worn.
  1. Check proper fit of brush head on handle. Small gap remains in between.
  2. Replace brush head.

Declaration of Conformity

The rechargeable toothbrush contains a radio module that operates in the 2.4 to 2.48 GHz band with a maximum power of 1mW. Braun GmbH hereby declares that the radio equipment types 3758, 3771, 3765, 3754, 3764, 3762, and 3767 are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.oralb.com/ce.

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