Oral-B iO Electric Toothbrush User Manual
Description
1. Brush head
2. Brush head identification symbol
3. Smart Pressure Sensor (Light Ring)
4. Interactive Display
5. Handle
6. Charger
7. On/off button
8. Mode button
9. Interactive Display features
10. <<Daily Clean>> mode
11. <<Sensitive>> mode
12. <<Gum Care>> mode
13. <<Whiten>> mode
14. <<Intense>> mode
15. <<Super Sensitive>> mode
16. <<Tongue Clean>> mode
17. Settings menu
18. Settings menu features
19. Manage Bluetooth® settings
20. Select/Change color of Light Ring
21. Select/Change language
22. Perform factory reset
23. Feedback features
24. Timer
25. Battery status
26. Exchange reminder
27. Brush feedback
Accessories (depending on model) and features:
a. Smart Pressure Sensor features
b. Customize color of Light Ring via Oral-B App
c. Brush head <<Ultimate Clean>>
d. Brush head <<Gentle Care>>
e. Brush head holder with cap
f. Brush head holder stand
g. Travel case
h. Download Oral-B App and connect to Bluetooth® (see back page)
Note: Content may vary based on the model purchased.
Welcome to Oral-B!
Before operating your Oral-B iO toothbrush, please read these instructions and save this manual for future reference.
IMPORTANT
- Periodically check the entire product/cord/accessories for damage. A damaged or non-functioning unit should no longer be used. If the product/cord is damaged, take it to an Oral-B Service Center. Do not modify or repair the product. This may cause fire, electric shock or injury.
- Never insert any object into any opening of the appliance.
- Usage by children under age 3 is not recommended. Toothbrushes can be used by children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
- For tooth brushing only. Do not chew or bite on brush. Do not use as a toy or without adult supervision.
- Cleaning and user maintenance shall not be performed by children without supervision.
- Children shall not play with the appliance.
- Use this product only for its intended use as described in this manual. Do not use attachments (e.g. brush head refills) which are not recommended by the manufacturer.
- Only use the charger and/or special cord set with integrated Safety Extra Low Voltage power supply provided with your appliance. Do not exchange or tamper with any part of it, otherwise there is risk of an electric shock. If charging stand/charging travel case is marked with 492-XXXX, only use Braun/Oral-B special cord set with this identification.
WARNING
- Do not place the charger, Smart Plug/power supply or charging travel case in water or liquid or store where it can fall or be pulled into a tub or sink. Do not reach for it when fallen into water. Unplug immediately.
- Avoid sharp bending, jamming or squeezing of the cord.
- This appliance contains batteries that are non-replaceable. The appliance has no user serviceable parts. Do not open and disassemble device except when disposing of the battery. Follow handling and disposal instructions of the battery/device described in this manual.
- When unplugging, always pull the power plug instead of the cord. Do not touch the power plug with wet hands. This can cause an electric shock.
- This toothbrush is a personal care device and is not intended for use on multiple patients in a dental practice or institution. For hygienic reasons we recommend the use of individual brush handles and brush heads for each family member.
- Small parts may come off, keep out of reach of children.
- To avoid brush head breakage which may generate a small parts choking hazard or damage teeth:
- Prior to each use, ensure the brush head fits well. Discontinue use of the toothbrush, if brush head no longer fits properly. Never use without a brush head.
- If the toothbrush handle is dropped, the brush head should be replaced before the next use even if no damage is visible.
- Replace brush head every 3 months or sooner if brush head becomes worn.
- Clean brush head properly after each use (see «Cleaning guidelines» paragraph). Proper cleaning ensures the safe use and functional life of the toothbrush.
Important Information
- This toothbrush, charger and pouch (accessory) contain NdFeB magnets and generate magnetic fields. If you use a medical device or have an implanted medical device, consult with the medical device manufacturer or a physician, if you have questions about safely using your toothbrush.
- To avoid electromagnetic interference and/or compatibility conflicts, disable Bluetooth on your toothbrush handle (5) before using it in restricted surroundings, such as aircrafts or specially marked areas in hospitals. Disable Bluetooth by entering the <Settings> menu on the interactive display (4) > Bluetooth > disable.
- Persons with pacemakers should always keep the toothbrush more than 15 centimeters (six inches) from the pacemaker while turned on. Anytime you suspect interference is taking place disable Bluetooth on toothbrush.
- This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: 1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation of the device.
Specifications
For voltage specifications refer to the bottom of the charging unit.
First use
Please wake up your toothbrush by pressing the on/off button (7) and follow the instructions on the interactive display (4) to get started for first time setup. If not further instructed on the display, you may toggle with the mode button (8) and select with the on/off button (7). You may change the settings via the <Settings> menu (17) at any time.
Charging and Operating
To charge the battery place the toothbrush on the plugged-in charger (6). The charge level is indicated on the interactive display (4). Once it is fully charged the display turns off. A full charge typically takes 16 hours.
If the battery is running low the motor reduces its speed and the Smart Pressure Sensor (3) shortly blinks in red. Once the battery is empty, the motor stops; it will need at least a 30-minute charge for one usage.
Note: In case the battery is empty (display off), charge for at least 30 minutes.
You can always store the handle on the plugged-in charger to maintain it at full power; a battery overcharge is prevented by the device. Note: Store handle at room temperature for optimal battery maintenance. Caution: Do not expose handle to temperatures higher than 50°C/122°F.
Using your toothbrush
Start Brushing
Place the brush head on the handle. A small gap should remain between handle and brush head. Lift the handle off the plugged-in charger or simply pick it up to wake up the handle (display turns on). Wet brush head and apply toothpaste. To avoid splashing, guide the brush head to your teeth before switching the handle on by pressing the on/off button.
Note: Display turns off after some time. You may press the on/off button to activate display again.
Guide the brush head from tooth to tooth. Brush the outsides, the insides and the chewing surfaces. Brush all four quadrants of your mouth equally. You may also consult your dentist or dental hygienist about the right technique for you. After Brushing, the display gives you feedback based on your brushing time.
In the first days of using any electric toothbrush, your gums may bleed slightly. In general, bleeding should stop after a few days. Should it persist after 2 weeks, please consult your dentist or dental hygienist. If you have sensitive teeth and/or gums, Oral-B recommends using the <<Sensitive>> or <<Super Sensitive>> modes (optional in combination with an Oral-B <<Gentle Care>> brush head (d)). Availability of modes are depending on model purchased.
Timer
The timer signals with a short stuttering sound at 30-seconds intervals to move to the next quadrant of your mouth. A long stuttering sound indicates the end of the professionally recommended 2-minute brushing time. The timer memorizes the elapsed brushing time, even when the handle is briefly switched off during brushing. The timer resets if pausing longer than 30 seconds or placing the handle on the plugged-in charger.
Note: During the use of the Oral-B App, the timer may be deactivated for some features. Note: You may also customize the timer settings via Oral-B App.
Smart Pressure Sensor features (a)
Your toothbrush is equipped with a Smart Pressure Sensor (3) that has various functionalities indicated via different colors of light:
- White (default) = Operating indicator (choose individual color via Oral-B App (b)) / Low pressure indicator
- Red = high pressure indicator / low battery indicator
- Green = recommended pressure indicator
- Blue = Bluetooth pairing indicator
- Orange = Error indicator (follow display messages)
Brush with the right pressure indicated with a green light. If too much pressure is applied, it lights up in red reminding you to reduce pressure. If the Smart Pressure Sensor illuminates in white (or your pre-selected color), we recommend applying more pressure. During high pressure the brush head movement will be reduced (in <<Daily Clean>>, <<Intense>> and <<Sensitive>> modes). Periodically check the operation of the Smart Pressure Sensor by pressing moderately on the brush head during use.
Note: During the use of the Oral-B App, the Smart Pressure Sensor feedback may be inactive for some features. Note: Smart Pressure Sensor is deactivated during <<Tongue Clean>> mode. (depending on model)
Brushing modes (depending on model)
Your toothbrush offers different brushing modes indicated on the display:
- <<Daily Clean>> - Standard mode for daily cleaning
- <<Sensitive>> - Gentle, yet thorough cleaning for sensitive areas
- <<Gum Care>> - Gentle massage of gums
- <<Whiten>> - Polishing for occasional or everyday use
- <<Intense>> - For an extraordinary clean feeling (operated with a higher speed)
- <<Super Sensitive>> - Super gentle cleaning for extra sensitive areas
- <<Tongue Clean>> - Tongue cleaning for occasional or everyday use
Note: The sequence and availability of brushing modes may vary depending on model purchased.
When operating the <<Tongue Clean>> mode, we recommend using a <<Gentle Care>> brush head (d). You can brush your tongue either with or without toothpaste. Brush the whole area of your tongue systematically in gentle movements. The recommended brushing time is 30 seconds; the motor stops after 30 seconds.
Mode setting:
Wake up your iO toothbrush to identify selected mode for your brushing session. To change to other modes, successively press the mode button (8) during use. The toothbrush automatically starts in the mode selected last. Note: You may also customize mode settings via Oral-B App.
Interactive Display
Activate the interactive display (4) by picking-up the toothbrush, lifting it off the charger or pressing the on/off button (7).
- (10-16) <<Mode selection>> - toggle by pressing the mode button during use.
- (17) <Settings> - toggle through all modes until you reach the option <Settings>; to enter press the on/off button:
- > (19) manage Bluetooth settings (enable, disable)
- > (20) select/change color of Light Ring
- > (21) select/change language
- > (22) perform factory reset
- (24) <<Timer>> - displays brushing time.
- (25) <<Battery status>> - shows battery status after use, when charging or when battery is low.
- (26) <<Exchange reminder>> - reminds you when to replace your brush head.
- (27) <<Brush feedback>> - brushing feedback is indicated with a smiley face.
<<Brush waking>> when handle is picked up, lifted off the plugged-in charger or when you press the on/off button the handle indicates its readiness.
<<Error messages>> <<outside operating limits>>: you are operating or charging outside standard temperatures and/or above standard battery current.
Brush heads
Oral-B offers you a variety of different Oral-B iO brush heads (c/d) that only fit your Oral-B iO toothbrush handle and can be used for tooth-by-tooth precision cleaning.
Most iO Oral-B brush heads feature INDICATOR® bristles to help you monitor brush head replacement need. With thorough brushing, twice a day for two minutes, the bristle color will fade halfway approximately within 3 months, indicating the need to exchange your brush head. If the bristles splay before the color recedes, you may exert too much pressure on teeth and gums. In general, we recommend replacing the brush head every 3 months.
Connecting your toothbrush to your Smartphone
The Oral-B App is available for smartphones running iOS or Android™™™ operating systems. It can be downloaded for free from App Store™™ / Google Play™™ or you may scan the QR code on the back page of this manual (h).
- Launch the Oral-B App. It will guide you through the entire Bluetooth pairing procedure. You may also find it under the App's settings (More -> Your brush).
- Note: Oral-B App functionality is limited if Bluetooth is deactivated on your smartphone (for directions please refer to your smartphone's user manual).
- Pairing is indicated via the Smart Pressure Sensor light. Any App instructions will be displayed on your smartphone.
- You may change Bluetooth settings at any time on your handle via the display -> Settings -> Bluetooth enable/disable.
- Keep your smartphone in close proximity (within 16ft/5m distance) when using it with the handle. Make sure the smartphone is safely positioned in a dry place.
- Note: Your smartphone must support Bluetooth 4.2 (or higher) / Bluetooth Smart in order to pair your handle. Check app.oralb.com for compatible smartphones and country availability of the Oral-B App.
- Caution: Follow your smartphone's user manual to ensure your phone/charger is designed for use in a bathroom environment.
Cleaning Guidelines
After each brushing, rinse your brush head under running water with the handle switched on. Remove the brush head and clean the handle and brush head separately. Make sure water runs inside the top of the handle while the handle is switched on, as well as inside the brush head. Wipe all parts dry and let them air-dry before reassembling your toothbrush again.
Unplug the charger before cleaning. Clean the charger regularly with a damp cloth. Please check individual cleaning instructions for each accessory in its <<Accessories>> paragraph.
Accessories
Travel Case (g)
Store the clean and dry toothbrush/brush heads in the travel case (g). The outer and inner case should be cleaned with a damp cloth only. Note: Clean stains on travel case surface immediately. Store travel case in a clean and dry place.
Brush head holder stand (f) / Brush head holder with cap (e)
You may store your cleaned brush heads on the pins of the brush head holders. Make sure brush heads are dried before placing them in the holder and/or closing the cap. Brush head holders and cap are dishwasher-safe.
Zipper Pouch / Magnetic Pouch
Store the clean and dry toothbrush/brush heads in the zipper pouch. The outer and inner case can be cleaned under running water. Store the clean and dry toothbrush along with the brush head holder (e) in the magnetic pouch. Make sure brush heads are dried before placing them into the holder and/or closing the cap. The outer and inner surfaces can be cleaned under running water. Store pouches in a clean and dry place. Note: Clean stains on pouch surfaces immediately.
Environmental Notice
Product contains batteries and/or recyclable electric waste. For environment protection do not dispose in household waste, but for recycling take to electric waste collection points provided in your local region.
Battery removal at the end of the product’s useful life
Do not disassemble the product except when disposing of the battery. Run down battery before removing. When taking out the battery for disposal, use protective clothing (gloves, safety glasses, etc.) to avoid direct skin contact with batteries that may be subject to leakage. Use caution not to short the positive (+) and negative (–) terminals. Insulate terminals (e.g. with tape) and put the battery in a plastic bag for disposal.
Open the handle as shown, remove the battery and dispose of it according to local environmental regulations. Caution! Opening the handle will destroy the appliance and invalidate the warranty.
Information
Bluetooth® radio module
Although all indicated functions on the Bluetooth device are supported, Oral-B does not ensure 100% reliability in connection, and feature operation consistency. Operation performance and connection reliability are direct consequences of each individual Bluetooth device, software version, as well as the operating system of those Bluetooth devices and company security regulations implemented on the device.
Oral-B adheres to and strictly implements the Bluetooth standard by which Bluetooth devices can communicate and function in Oral-B toothbrushes. However, if device manufacturers fail to implement this standard, Bluetooth compatibility and features will be further compromised and the user may experience functional and feature related issues. Please note that the software on the Bluetooth device can significantly affect compatibility and operation.
Warranty – Exclusions and Limitations
This limited warranty applies only to the new products manufactured by or for The Procter & Gamble Company, its Affiliates or Subsidiaries (« P&G ») that can be identified by the Braun / Oral-B trademark, trade name, or logo affixed thereto. This limited warranty does not apply to any non-P&G product including hardware and software. P&G is not liable for any damage to or loss of any programs, data, or other information stored on any media contained within the product, or any non-P&G product or part not covered by this limited warranty. Recovery or reinstallation of programs, data or other information is not covered under this limited warranty. This limited warranty does not apply to (i) damage caused by accident, abuse, misuse, neglect, misapplication, or non-P&G product; (ii) damage caused by service performed by anyone other than Braun or authorized Braun service location; (iii) a product or part that has been modified without the written permission of P&G.
LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL P&G ITS DISTRIBUTORS OR SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, OF ANY NATURE WHATSOEVER, ARISING OUT OF THE USE OF OR INABILITY TO USE THE ORAL-B ACCESSORIES, INCLUDING, WITHOUT LIMITATION, INJURY TO PERSONS, PROPERTY DAMAGE, LOSS OF VALUE OF ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE ORAL-B ACCESSORIES, OR LOSS OF USE OF THE ORAL-B ACCESSORIES OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE ORAL-B ACCESSORIES, EVEN IF P&G HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, YOU UNDERSTAND AND AGREE THAT P&G HAS NO LIABILITY FOR ANY DAMAGE OR DESTRUCTION TO CONSUMER ELECTRONICS DEVICES OR OTHER PERSONAL PROPERTY THAT ARE CONTAINED ON OR EXTERIOR TO THE ORAL-B ACCESSORIES, OR ANY LOSS OF DATA CONTAINED IN THE FOREGOING DEVICES. IN NO EVENT SHALL ANY RECOVERY AGAINST ORAL-B EXCEED THE ACTUAL PRICE PAID FOR THE PURCHASE OF THE PRODUCT.
Warranty replacement brush heads
Oral-B warranty will be voided if electric rechargeable handle damage is found to be attributed to the use of non-Oral-B replacement brush heads. Oral-B does not recommend the use of non-Oral-B replacement brush heads.
- Oral-B has no control over the quality of non-Oral-B replacement brush heads. Therefore, we cannot ensure the cleaning performance of non-Oral-B replacement brush heads, as communicated with the electric rechargeable handle at time of initial purchase.
- Oral-B cannot ensure a good fit of non-Oral-B replacement brush heads.
- Oral-B cannot predict the long-term effect of non-Oral-B replacement brush heads on handle wear.
All Oral-B replacement brush heads carry the Oral-B logo and meet Oral-B’s high quality standards. Oral-B does not sell replacement brush heads or handle parts under any other brand name.
Satisfaction Guaranteed or Your Money Back:
Try it with no risk for 60 days! If you are not 100% satisfied, call 1-877-593-4199 to receive a full refund. Return the product in its original packaging along with the original cash receipt postmarked within 60 days of purchase to receive a pre-paid card in the amount of purchase. Terms of prepaid card apply. Your Oral-B toothbrush must be returned in its original packaging and be postmarked no later than 60 days after the date of purchase. Please allow 6-8 weeks for handling. The shipment return costs of the product are the responsibility of the consumer. Sorry: No refunds will be made for any Oral-B product damaged by accident, neglect, unreasonable use or lost in the post. Terms and conditions apply. For further details please contact our customer service.
Trouble Shooting
Problem | Possible reason | Remedy |
---|---|---|
Handle does not operate (properly) with Oral-B App. | 1. Oral-B App is closed. 2. Bluetooth is not activated on smartphone. 3. Bluetooth is disabled on handle. 4. Bluetooth connection to smartphone has been lost. 5. Your smartphone does not support Bluetooth 4.2 (or higher)/Bluetooth Smart. 6. Outdated Oral-B App. | 1. Launch Oral-B App. 2. Activate Bluetooth on smartphone (described in its user manual). 3. Enable Bluetooth via display Settings -> Bluetooth enable. 4. Pair handle and smartphone again via App settings. Keep your smartphone in close proximity when using it with handle. 5. Your smartphone must support Bluetooth 4.2 (or higher) / Bluetooth Smart in order to pair handle. Check app.oralb.com for compatible smartphones and country availability of the Oral-B App. 6. Download latest Oral-B App. |
Reset to factory settings. | Original functionality wanted. | Enter via display Settings -> Factory Reset (22). Press on/off button to confirm. |
TOOTHBRUSH Handle is not operating (during first use). | 1. Battery has a very low charge level; handle does not operate. 2. Operating outside standard temperature (message on display and/or alternating lights of Smart Pressure Sensor) | 1. Charge at least for 30 min. 2. Always operate in standard operating temperatures (> 32°F/0°C and < 104°F/40°C). |
Short stuttering sounds after 2 minutes or handle does not operate any timer. | Timer has been modified/deactivated via App. | Use App to change timer settings or perform factory reset (see App Trouble Shootings). |
Handle does not charge. | 1. Battery is at a very low charger level (0%); it may take up to 10-15min until display turns on. 2. Ambient temperature for charging is out of valid range (< 32°F/0°C and > 104°F/40°C). 3. Charger may not be (properly) connected. | 1. Charge at least for 30 minutes. 2. Recommended ambient temperature for charging is 41°F/5°C to 95°F/35°C. 3. Ensure charger is connected to mains voltage. |
Rattling/loud noise during brushing or turning on. | 1. Brush head may not be placed correctly onto the brush handle. 2. Brush head may be worn. | 1. Check proper fit of brush head on handle. Small gap remains in between. 2. Replace brush head. |
FOR USA ONLY
Limited 2-Year Warranty
Oral-B warrants this appliance to be free of defects in material and workmanship for a period of two years from the date of original purchase at retail. If the appliance exhibits such a defect, Oral-B will, at its option, repair or replace it without cost for parts and labor. The product must be carried in or shipped, prepaid and insured (recommended), to an authorized Oral-B Service Center. Proof of date of original purchase is required.
The cost to ship the product to an authorized Service Center is the responsibility of the consumer, the cost to return the product to the consumer is the responsibility of Oral-B. This warranty does not cover finishes or normal wear, nor does it cover damage resulting from accident, misuse, dirt, water, tampering, unreasonable use, service performed or attempted by unauthorized service agencies, failure to provide reasonable and necessary maintenance, including recharging, or units that have been modified or used for commercial purposes.
This appliance is equipped with a Bluetooth Smart approved radio module. Failure to establish a Bluetooth Smart connection to specific smart phones is not covered under the device guarantee, unless the Bluetooth radio module of this appliance is damaged. The Bluetooth devices are warranted by their own manufacturers and not by Oral-B. Oral-B does not influence or make any recommendations to device manufacturers, and therefore Oral-B does not assume any responsibility for the number of compatible devices with our Bluetooth systems. Oral-B reserves the right, without any prior notice, to make any technical modifications or changes to system implementation of device features, interface, and menu structure changes that are deemed necessary to ensure that Oral-B systems function reliably.
ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO TWO YEARS FROM DATE OF ORIGINAL PURCHASE. IN NO EVENT WILL ORAL-B BE RESPONSIBLE FOR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may have other legal rights which vary from state to state.
How to obtain service in the USA
Should this product require service, please call 1-800-566-7252 to be referred to the authorized Oral-B Service Center closest to you.
To obtain service:
- A. Carry the product into the authorized Oral-B Service Center of your choice or,
- B. Ship the product to the authorized Oral-B Service Center of your choice. Pack the product well. Ship the product prepaid and insured (recommended). Include a copy of your proof of purchase to verify warranty coverage, if applicable.
To obtain original Oral-B replacement parts and accessories:
Contact an authorized Oral-B Service Center. Please call 1-800-566-7252 to be referred to the authorized Oral-B Service Center closest to you.
To order original Oral-B replacement parts and accessories (including replacement brush heads) by phone: Please call 1-800-566-7252.
To speak to an Oral-B Consumer Service Representative: Please call 1-800-566-7252.
Supplier's Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Unique Identifier: Oral-B iO
Responsible Party: The Procter & Gamble Co. 1 P&G Plaza Cincinnati, OH 45202 www.oralb.com
FCC Compliance Statement
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Section 15.21 Information to user: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Section 15.105 (b)
Note: This equipment has been tested and found to comply with the Limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FOR CANADA ONLY
Limited 2-Year Warranty
In the event this appliance fails to function within the specified warranty period because of defects in material or workmanship, and the consumer returns the unit to an authorized service Center, Braun Canada will, at its option either repair or replace the unit without additional charge to the consumer. This warranty does not cover any product which has been damaged by dropping, tampering, servicing performed or attempted by unauthorized service agencies, misuse or abuse. This warranty excludes units which have been modified or used for commercial purposes.
This appliance is equipped with a Bluetooth Smart approved radio module. Failure to establish a Bluetooth Smart connection to specific smart phones is not covered under the device guarantee, unless the Bluetooth radio module of this appliance is damaged. The Bluetooth devices are warranted by their own manufacturers and not by Oral-B. Oral-B does not influence or make any recommendations to device manufacturers, and therefore Oral-B does not assume any responsibility for the number of compatible devices with our Bluetooth systems. Oral-B reserves the right, without any prior notice, to make any technical modifications or changes to system implementation of device features, interface, and menu structure changes that are deemed necessary to ensure that Oral-B systems function reliably.
To the extent allowed by law, Braun Canada shall not be responsible for loss of the product, loss of time, inconvenience, commercial loss, special or consequential damages. The provisions of this warranty are in addition to and not a modification of or subtraction from the statutory warranties and other rights and remedies contained in applicable provincial legislation.
How to obtain service in Canada
Should this product require service, please call 1-800-566-7252 to be referred to the authorized Oral-B Service Center closest to you.
To obtain service:
- A. Carry the product in to the authorized Oral-B Service Center of your choice or,
- B. Ship the product to the authorized Oral-B Service Center of your choice. Pack the product well. Ship the product prepaid and insured (recommended). Include a copy of your proof of purchase to verify warranty coverage, if applicable.
To obtain original Oral-B replacement parts & accessories:
Contact an authorized Oral-B Service Center. Please call 1-800-566-7252 to be referred to the authorized Oral-B Service Center closest to you.
To speak to an Oral-B Service Representative: Please call 1-800-566-7252.
ISED Compliance Notice
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: 1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation of the device.
Declaration de conformité du fournisseur
47 CFR § 2.1077 Renseignements sur la conformité
Identificateur unique: Oral-B iO
Parti responsable: The Procter & Gamble Co. 1 P&G Plaza Cincinnati, OH 45202 www.oralb.com
Déclaration de conformité à la FCC
Cet appareil est conforme à la partie 15 de la réglementation de la FCC. Son fonctionnement est soumis aux deux conditions suivantes : (1) Cet appareil ne doit pas causer d'interférence nuisible et (2) cet appareil doit accepter toutes les interférences reçues, y compris celles susceptibles d'entraîner un fonctionnement indésirable.
Section 15.21 Renseignements pour l'utilisateur : Des changements ou des modifications n'ayant pas été expressément approuvées par le tiers responsable pour la conformité de l'appareil pourraient invalider l'autorité de l'utilisateur quant à l'utilisation de l'équipement.
Section 15.105 (b)
Remarque: Cet équipement a été testé et est conforme aux limitations pour un appareil électronique de classe B, conformément à la partie 15 de la réglementation de la FCC. Ces limitations sont conçues pour fournir une protection raisonnable contre toute interférence néfaste dans une installation résidentielle. Cet équipement génère, utilise et peut émettre de l'énergie des fréquences radio et, s'il n'est pas installé et utilisé conformément au mode d'emploi, pourrait causer de l'interférence néfaste aux communications radio. Cependant, il n'est pas garanti qu'il n'y aura pas d'interférence dans une installation particulière. Si cet équipement cause de l'interférence néfaste de la réception des programmes radio ou télévisés, ce qui peut être déterminé en l'allumant et en l'éteignant, l'utilisateur est encouragé à essayer de corriger l'interférence par le biais de l'une ou de plusieurs des mesures suivantes:
- Réorienter ou déplacer l'antenne de réception.
- Éloigner davantage l'équipement du récepteur.
- Brancher l'équipement à une prise se trouvant sur un circuit autre que celui auquel le récepteur est branché.
- Consulter le détaillant ou un technicien radio/télévision pour de l'aide.
POUR LE CANADA SEULEMENT
Garantie limitée de 2 ans
Si l'appareil présente un défaut de fonctionnement, au cours de la période stipulée par la garantie, causé par un vice de matériau ou de fabrication et que le consommateur retourne l'appareil à un centre de services autorisé, Braun Canada, à sa discrétion, réparera ou remplacera l'appareil sans frais additionnels pour le consommateur. La présente garantie ne couvre pas tout produit endommagé par chute, altération, réparation ou tentative de réparation par une agence de services non autorisée, mauvais usage ou usage abusif. La présente garantie ne couvre pas les éléments qui auront été modifiés ou utilisés à des fins commerciales.
Cet appareil possède un module radio approuvé Bluetooth Smart. La garantie de l'appareil ne concerne pas l'échec d'établir une connexion Bluetooth Smart à des téléphones intelligents précis, sauf si le module radio Bluetooth de cet appareil est endommagé. Les appareils Bluetooth sont sous la garantie de leur fabricant et non sous celle d'Oral-B. Oral-B n'influence pas les fabricants ni ne leur émet de recommandations; conséquemment, Oral-B n'est aucunement responsable du nombre d'appareils compatibles à nos systèmes Bluetooth. Oral-B se réserve le droit d'effectuer sans préavis toute modification technique ou tout changement jugés nécessaires à l'implémentation au système des caractéristiques de l'appareil, de l'interface ou de la structure du menu pour veiller à ce que les systèmes Oral-B fonctionnent avec fiabilité.
Dans la mesure permise par la loi, Braun Canada ne pourra être tenue responsable de la perte du produit, de la perte de temps, du désagrément, du préjudice commercial ou des dommages spéciaux ou indirects. Les dispositions de la présente garantie s'ajoutent aux cautions judiciaires et autres droits et recours prévus par les lois provinciales applicables et ne modifient ou ne diminuent en rien ces cautions, droits et recours.
Comment obtenir des services au Canada
Si ce produit devait avoir besoin d'un service après-vente, composez le 1-800-566-7252 pour que l'on vous dirige vers le centre de services autorisé Oral-B le plus près de chez vous.
To obtain service:
- A. Apporter le produit au centre de services Oral-B autorisé de votre choix; ou
- B. Expédier le produit au centre de services Oral-B autorisé de votre choix. Emballez le produit adéquatement. Expédiez par envoi prépayé et assuré (recommandé). Incluez une copie de votre preuve d'achat pour que nous puissions vérifier la couverture de la garantie, s'il y a lieu.
Pour obtenir des pièces originales Oral-B et des accessoires :
Communiquez avec un centre de services autorisé Oral-B. Pour connaître le centre de services autorisé Oral-B le plus près de chez vous, veuillez composer le 1-800-566-7252.
Pour joindre un représentant du service à la clientèle Oral-B : Veuillez composer le 1-800-566-7252.
Déclaration de conformité
L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: 1. L'appareil ne doit pas produire de brouillage; 2. L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
File Info : application/pdf, 16 Pages, 651.26KB
DocumentDocumentReferences
Oral-B App Availability
Oral-B | Electric Toothbrushes & Oral Care Products
Electric Toothbrushes, Floss, & Dental Health | Oral-B
Welcome to Oral-B Global Service
Related Documents
![]() |
Oral-B iO Toothbrush User Manual Comprehensive guide to the Oral-B iO electric toothbrush, covering setup, features, brushing modes, maintenance, and app connectivity. Learn how to optimize your oral hygiene with this advanced toothbrush. |
![]() |
Oral-B iO Electric Toothbrush User Manual and Safety Guide Comprehensive user manual and safety guide for the Oral-B iO electric toothbrush, covering features, usage, cleaning, warranty, and Bluetooth connectivity. Includes important safety warnings and product information. |
![]() |
Oral-B Smart 1000-5000 Electric Toothbrush User Guide A comprehensive guide to using the Oral-B Smart 1000-5000 electric toothbrush, including setup, features, and maintenance. |
![]() |
Oral-B iO Electric Toothbrush User Manual Comprehensive guide to using the Oral-B iO electric toothbrush, including setup, features, brushing modes, charging, and maintenance. Learn about the Smart Pressure Sensor, interactive display, and connecting to the Oral-B app. |
![]() |
Oral-B iO Electric Toothbrush User Manual Comprehensive user manual for the Oral-B iO electric toothbrush, covering features, operation, charging, maintenance, troubleshooting, and warranty information. |
![]() |
Oral-B iO Electric Toothbrush User Manual: Features, Operation & Safety Comprehensive user guide for the Oral-B iO electric toothbrush. Discover its advanced features like Smart Pressure Sensor, multiple modes, app connectivity, and learn about charging, maintenance, safety, and troubleshooting. Get the most out of your Oral-B iO. |
![]() |
Oral-B iO Series Electric Toothbrush User Guide Comprehensive guide for Oral-B iO Series 3, 4, and 5 electric toothbrushes, covering usage, charging, modes, maintenance, and disposal. |
![]() |
Oral-B iO Series IO9 M9.4B2.2A BK 9 Connected Rechargeable Electric Toothbrush Instruction Manual Comprehensive instruction manual for the Oral-B iO Series IO9 M9.4B2.2A BK 9 Connected Rechargeable Electric Toothbrush, covering setup, usage, features, maintenance, troubleshooting, and warranty information. |