Omni E25 (T2353) User Manual

1. About the Omni E25

This section provides an overview of the Omni E25 robot vacuum.

1.1 Package Contents

The package includes:

• All-New Auto-Clean Station
• Main Unit (RoboVac)
• Floor Cleaner
• Quick Start Guide / Safety Manual

1.2 Part Names

All-New Auto-Clean Station:

• Mounting Base
• Power Cord (varies by region)

Main Unit (RoboVac):

• Front Sensor
• Start/Stop Button
• Charging Button
• Main Unit Cover
• Laser Sensor
• Water Inlet
• Dirty Water Outlet
• Charging Terminals (x2)

Underside of Main Unit:

• Rotating Mop
• Anti-drop Sensors (x6)
• Wheels (x2)
• Telescopic Side Brush
• Carpet Detection Sensor
• Caster Wheel
• Side Brush
• Main Brush
• Brush Guard

Dustbin and Filter:

• Dustbin
• Handle
• Release Button
• Filter

Auto-Clean Station Components:

• Mounting Base
• Mop Cleaning Tray
• Disposable Dust Bag
• Dirty Water Tank
• Clean Water Tank
• LED Indicator

1.3 Button Operation

• Long press for 3 seconds: Power On/Off
• Press once: Pause/Resume Cleaning
• Press once: Return to Station
• Long press for 3 seconds: Reset Wi-Fi Connection

1.4 LED Indicator

The status of the product can be checked via the LED indicator.

2. How to Use

2.1 Preparing the Station

1. Attach the Mounting Base to the All-New Auto-Clean Station by pressing both sides until you hear a click. Ensure the base is securely attached to prevent the main unit from failing to return to the station.
2. Place the All-New Auto-Clean Station on a flat floor along a wall in an area with a stable Wi-Fi network. Connect the station to a power outlet using the provided power cord. The LED indicator will light up when the station is connected to power. Ensure there are no obstacles within 0.5m on either side and 1.5m in front of the station. If obstacles cannot be removed, verify the main unit can still return to the station. Note: Plugs may vary by region. Do not place the station on landings of stairs or in areas with insufficient space, as this could cause the main unit to fall, leading to damage or injury. Keep the station plugged in at all times so the main unit can return.
3. Before use, remove the protective film from the Clean Water Tank and Dirty Water Tank.
4. Peel the seal from the Floor Cleaner and attach it to the station as shown in the illustration. You should hear a click when it is attached correctly. Use only eufy-specified floor cleaners; other detergents may damage the product and void the warranty. Remove the floor cleaner before shipping the product for return or repair and check for any remaining cleaner inside the station.
5. Remove the Clean Water Tank, fill it with tap water up to the MAX line, and return it to its original position. Do not use disinfectants, other detergents, or hot water in the Clean Water Tank as this may damage the product and void the warranty.

2.2 Charging the Main Unit

1. Before use, remove the cushioning material and protective film from the main unit.
2. Align the charging terminals of the main unit and the station, then power on.

2.3 Downloading the Dedicated App

Note: App screenshots are for illustrative purposes only. Actual screens may vary depending on the software version.

To utilize all features, it is recommended to operate the product via the dedicated app. Before use, please ensure:

• Your smartphone or tablet has iOS 11 or later, or Android 8.0 or later installed.
• Your Wi-Fi router has a 2.4 GHz wireless signal enabled.

1. Download the dedicated app from the provided link.
2. Open the app and create a user account.
3. Tap "Add Device" or the "+" icon to add your product to your account. Select your robot model from the list.
4. Follow the app's instructions to set up the Wi-Fi connection.

2.4 Resetting the Wi-Fi Connection

If you encounter issues with the product's Wi-Fi connection, reset it by simultaneously long-pressing the "Start/Stop Button" and the "Charging Button" on the main unit for 3 seconds until you hear a voice prompt indicating the reset. The main unit's LED indicator will flash white rapidly upon Wi-Fi reset. Follow the app's instructions to reconnect to Wi-Fi.

3. Usage Instructions

Note: Screenshots are illustrative. Actual screens may vary by software version. Refer to the actual app for precise information.

3.1 Precautions for Use

• Clear power cords, small toys, and other items that could be entangled by the product.
• For rugs with fringes, tuck the fringes under the rug. Do not use the product on high-pile carpets or carpets thicker than 22mm, as it may malfunction.
• Before starting mapping, it is highly recommended to place physical barriers in front of heating appliances or areas that could damage the product (e.g., vents). Using virtual walls in the app can also prevent the main unit from falling down stairs.
• Do not vacuum large amounts of water, as this may damage the product.
• The product can overcome objects up to 21mm high, but remove obstacles whenever possible.
• The product is equipped with anti-drop and anti-tip functions. However, these may not work correctly if sensor lights reflect off the floor, the floor color is very dark, or the floor is dirty. In areas where the product might fall, use physical barriers as needed to prevent falls.

3.2 Creating a Map in the App

This feature helps the product efficiently learn your home layout for thorough and systematic cleaning. A detailed map allows the main unit to navigate and clean accurately.

Map Creation Tips:

• Open all doors: Ensure all doors within the cleaning area are open.
• Block areas: If there are specific areas you do not want the product to enter, place physical barriers during mapping. This improves mapping accuracy and prevents the unit from entering unwanted spaces. After mapping, remove physical barriers and set no-go zones in the app.
• Remove obstacles: Clear toys, cables, and small furniture that could obstruct the product's path or get tangled in the brushes. This allows the unit to move freely and map the area without interruption.
• Do not move the station: After mapping is complete, do not move the station. The main unit relies on the station for navigation and mapping. Moving it will affect map accuracy.

For first-time use, create a map. To start mapping, tap "Manage Map" > "Create Map" in the app.

3.3 Setting No-Go Zones and Mop-Restricted Zones (App Only)

The dedicated app allows you to set "No-Go Zones" and "Mop-Restricted Zones." Once set, physical barriers are generally not needed. However, it is still recommended to place physical barriers in front of heating appliances or areas that could damage the product (e.g., vents).

• No-Go Zone: The product will not enter or clean this area.
• Mop-Restricted Zone: The product will not enter or mop this area.

3.4 Scheduling Cleanings

The dedicated app allows you to schedule cleanings at specific times and days. This feature is only available in the app.

Note: Automatic dust collection and voice notifications are disabled when "Do Not Disturb" mode is active. Scheduled cleanings will still commence.

3.5 Selecting Cleaning Modes

You can start/stop cleaning and select cleaning modes via the dedicated app. In Home Mode, you can customize cleaning modes, time, water level, suction power, and other settings.

3.5.1 Home Mode

This mode cleans the entire map. Tap "Start" to have the product leave the station, clean room corners, and then clean the interior of rooms using parallel paths. The product will automatically return to the station upon completion.

To pause cleaning, tap "Pause" in the app or press the "Start/Stop Button" once on the main unit.

3.5.2 Room-Specific Cleaning (App Only)

This mode cleans only the rooms you select on the map. Note: A map must be created in the app before using this mode. Room assignments can be customized in the app. The product will automatically return to the station after cleaning the selected rooms.

3.5.3 Area-Specific Cleaning

This mode cleans only the specific areas you select on the map. Note: A map must be created in the app before using this mode. Areas can be customized in the app.

4. Mopping Mode

1. Upon starting cleaning, the product will automatically vacuum and mop according to the selected mode. The mopping water level can be selected from three levels in the dedicated app.
2. To prevent mold and odors, always dry the mop after mopping. It is recommended to set the drying mode to "Standard" each time.
3. After the product finishes cleaning, discard the dirty water from the dirty water tank to prevent mold and odors. Refer to the "Cleaning and Maintenance of the Main Unit" section of this manual for instructions on cleaning the dirty water tank.

5. Operating the Product with Amazon Alexa, Siri, or Google Assistant

You can control the product using voice commands with devices equipped with Amazon Alexa, Siri, or Google Assistant.

Before use, ensure:

• The product is connected to the station and fully charged.
• The product is connected to the dedicated app.
• For Siri control, ensure your iPhone or iPad is running the latest version of iOS.

To operate with Amazon Alexa, Siri, or Google Assistant:

1. From the home screen, open the sidebar in the top left and tap "Smart Link."
2. Follow the on-screen instructions to complete the setup.

6. Integrating with Matter

Before use, ensure:

• The product is connected to the station and fully charged.
• The product is connected to the dedicated app.
• Your hub supports Matter 1.2 or later.

To integrate and operate with Matter:

1. From the home screen, open the sidebar in the top left and tap "Integrate with Matter."
2. Follow the on-screen instructions to complete the setup.

7. Child Lock

You can enable the Child Lock by selecting "Advanced Settings" > "Child Lock" in the dedicated app. When enabled, all buttons are locked to prevent children from operating the product, causing damage, or injuring themselves.

• Do Not Disturb Mode: When enabled, the main unit's voice is muted, and automatic dust collection is disabled. Scheduled cleanings will still start. (Set time: 22:00 - 08:00)
• Child Lock: When enabled, all buttons on the main unit are locked.

8. Cleaning and Maintenance of the Main Unit

Before cleaning or performing maintenance, turn off the main unit and unplug the All-New Auto-Clean Station. For optimal performance, follow these steps for regular cleaning and maintenance. The frequency of cleaning/part replacement depends on usage.

Recommended Cleaning/Part Replacement Frequency

8.1 Cleaning the Dustbin and Filter

1. Open the top cover of the main unit and remove the dustbin.
2. Press the release button on the side of the dustbin to open it and remove the filter.
3. Empty the dustbin.
4. Brush dust off the filter.
5. Wash the dustbin and filter thoroughly with water.
6. Allow the dustbin and filter to air dry completely.
7. Reinstall the filter into the dustbin.
8. Reinstall the dustbin into the main unit.

Do not use the filter if it is not completely dry, as this may affect cleaning performance. Do not use hot water or detergent to clean the filter.

8.2 Cleaning the Main Brush

1. Remove the brush guard by pressing the tabs as shown.
2. Push one side of the main brush inward and lift it out.
3. Gently twist to remove the main brush.
4. Push the other side of the main brush inward and lift it out.
5. Gently twist to remove the other main brush.
6. Wash both main brushes and the brush guard thoroughly with water. Allow them to air dry completely.
7. Reinstall one main brush into its original position.
8. Reinstall the other main brush into its original position.
9. Close the brush guard by pressing it until it clicks. Ensure the main brushes are not caught during this process.

8.3 Cleaning the Side Brushes and Telescopic Side Brush

Foreign objects like hair can easily get tangled in the side brushes and telescopic side brush, and dust can accumulate. Clean them regularly.

1. Remove the side brush.
2. Carefully remove any tangled hair or debris from the side brushes and telescopic side brush.
3. Wash the side brushes with water.
4. Allow the side brushes to air dry completely.
5. Reinstall the side brushes into their original positions.

8.4 Cleaning Sensors and Charging Terminals

For optimal use, regularly clean the anti-drop sensors and charging terminals.

• Use a dry cloth or cleaning brush to remove dust from the sensors and charging terminals.

8.5 Cleaning the Dirty Water Tank

It is recommended to clean the dirty water tank after each cleaning.

1. Remove the dirty water tank from the All-New Auto-Clean Station.
2. Empty the water from the dirty water tank.
3. Wash the dirty water tank thoroughly with water.
4. Allow the dirty water tank to air dry completely.

8.6 Cleaning the Mop Cleaning Tray

1. Remove the mop cleaning tray from the All-New Auto-Clean Station.
2. Wash the mop cleaning tray with water and clean with a brush.
3. Allow the mop cleaning tray to air dry completely.
4. Once the mop cleaning tray is clean and dry, reattach it to the station.

9. Troubleshooting

If an error occurs, follow the instructions in the app to resolve it. If the problem persists, please contact customer support.

10. Product Specifications

11. Customer Support

Contact Us:

• Email: ? support@anker.com
• Phone: ? 03 4455 7823

Up to 24-Month Warranty

For 18 months from the date of purchase (Note), if your product exhibits any issues that we confirm as defects, we will provide a replacement with the same product or repair it as we deem appropriate. Shipping costs for such cases will be covered by us. Additionally, by registering as an Anker member, your standard 18-month product warranty will be automatically extended to 24 months.

(Note: Excludes pre-orders. For pre-orders, the warranty period starts from the shipping date.)

However, if we are unable to provide a replacement or repair due to stock shortages, discontinuation, or other reasons beyond our control, we may offer a replacement with a comparable successor product or refund the product cost. Please note that defects caused by customer negligence are not covered by this warranty.

12. Laser Safety Precautions

Class 1 Laser Product

Consumer Laser Product EN 50689:2021

1. The laser sensor in this product complies with IEC 60825-1:2014 and EN 60825-1:2014/A11:2021 Class 1 laser product standards.
2. Do not look directly into the laser beam during operation, as the laser emitted by this product may cause burns to the skin or cornea.
3. Ensure children do not look directly into the laser beam or view it using optical instruments.
4. To prevent harm to people and avoid fires or accidents, do not place optical instruments such as magnifying glasses or mirrors within the laser beam's irradiation range.
5. Never disassemble, modify, or attempt to repair the laser sensor, as this may lead to unexpected accidents.
6. If the laser sensor malfunctions or is damaged, discontinue use immediately and contact our customer support.