EcoFlow STREAM Max

About This Manual

Applicable Product Model: EcoFlow STREAM Max

This manual provides an introduction to this product, along with details on its operation, management, and maintenance. Please note that this manual may be updated without prior notice.

The availability of certain accessories and features described in this manual may vary by country or region.

All images in this manual are for demonstration purposes only. Please refer to the actual product you have.

If you are reading this manual in PDF format, you can access it online at www.ecoflow.com/support/download/index for a better overview and the latest updates.

Overview

The EcoFlow STREAM Max (hereinafter referred to as "the device") is a solar energy storage system designed for both new installations and retrofits of existing solar power supply systems. The device features connections for solar input, grid connection, and a standard AC outlet. Internally, it integrates an inverter, MPPT charge controller, and battery modules to enable efficient energy storage and management.

Appearance

The device has several key components:

• 1. Carrying Handle: Used for safely lifting and moving the device.
• 2. Protective Cover: Covers electrical connections and outlets to protect against dust, moisture, and accidental contact.
• 3. Grounding Terminal: Provides an additional grounding connection.
• 4. DIY Front Housing: Maintains the original appearance. DIY replacement housings are available for purchase.
• 5. Control Button: Used for turning the device on/off and resetting IoT settings.
• 6. System Status LED: Displays the current operating status of the device.

The rear of the device includes:

• 7. AC Outlet: When connected to the grid, this outlet can power connected devices, connect to a micro-inverter for additional solar input, or be used for parallel connection with another STREAM device.
• 8. Grid Terminal: Connects the device to the power grid or for parallel connection with another device.
• 9. PV Terminals: Connects solar panels for power supply.

Note: The actual appearance of the AC outlet may vary by sales region and product version.

Control Button

The control button has the following functions:

• Power On: Press and hold the button for 2 seconds to turn the device on.
• Power Off: Press and hold the button for 2 seconds to turn the device off. If solar or grid power is present, disconnect the cables before turning off.
• Reset IoT: Press the button 5 times in quick succession to reset Wi-Fi and Bluetooth connections. Resetting IoT settings will disconnect the device from your EcoFlow account.

LED Indicator

The System Status LED indicates the device's operating state:

• Device Off: A specific LED pattern indicates the device is powered off.
• Battery Level: LED patterns show the current battery charge level.
• Device Charging: LED patterns indicate the device is currently charging.
• Device Fault: LED patterns indicate a device malfunction. Further instructions can be found in the EcoFlow App.
• Setting Applied: LED patterns indicate a setting has been applied, such as a system reset or completion of internet setup.
• Firmware Update: LED patterns indicate the device is updating its firmware.

Device Expandability

EcoFlow STREAM devices support system expansion to increase battery capacity, enhance power planning, provide unified app-based management, and offer flexible installation for various areas. Multiple STREAM series devices can be installed based on your specific requirements.

• Option 1: Daisy-Chain Configuration: Connect at least 2 STREAM devices in a daisy-chain to expand total battery capacity. All devices are installed in the same location. This setup is ideal when connected solar panels face the same direction. The system can support a maximum planning capacity of 2,300 W for connected devices.
• Option 2: Distributed Setup: Use at least 1 STREAM device per location, distributed across different rooms or areas. This is ideal when you have multiple solar power sources oriented in different directions around your home. In this setup, each device operates independently, and its planning capacity is limited by local regulations for grid feed-in.

Maximum Number of Devices: You can connect or install up to 6 STREAM devices in your home.

Compatible STREAM Devices:

• EcoFlow STREAM Ultra
• EcoFlow STREAM Pro
• EcoFlow STREAM AC Pro
• EcoFlow STREAM AC
• EcoFlow STREAM Max
• EcoFlow STREAM Ultra X

Note: The compatibility list reflects supported models at the time of publication. For the most current information, visit the official product website at www.ecoflow.com.

Network Requirement: For proper communication and synchronization, all STREAM devices must be connected to the same Wi-Fi network.

Stacking and Placement: STREAM devices can be stacked to save space. Ensure the included safety brackets are properly installed to prevent accidental tipping or falling. Avoid stacking more than two layers.

Detailed installation instructions can be found in the installation manual included in the product package or available at www.ecoflow.com/support/download/.

Getting Started

Understanding the EcoFlow STREAM Balcony Power Plant

The EcoFlow STREAM Balcony Power Plant is a home energy system designed for easy integration with household circuits. It stores excess solar energy and discharges it during periods of high electricity demand or power outages, helping to reduce energy costs and increase energy reliability.

To understand how the system works, let's look at its main components:

1. Solar Panel: Absorbs sunlight and generates DC power. Tip: Use EcoFlow solar panels or compatible third-party panels that meet the device's DC input requirements.
2. EcoFlow STREAM Max: Feeds power from solar panels into the grid, supplies power to devices via an outlet or the home's electrical system, and stores excess energy.
3. Specified Cables: Connect the device to external power sources, electrical appliances, and other devices for proper system integration and operation.
   • For Grid Connection: EcoFlow STREAM AC Cable / EcoFlow STREAM DIY Cable
   • For Solar Connection: EcoFlow STREAM Solar Panel Extension Cable
4. Optional: Additional STREAM Devices / Micro-inverter:
   • Micro-inverter: Provides an additional power input to feed the grid, charge the battery, or supply connected devices in bypass mode.
   • STREAM Devices: Expand the overall system by increasing total battery capacity and offering more flexible installation options.
5. Optional: Smart Sensor: Adjusts reference data used in the system's planning schema. The device has basic planning logic that can be further optimized by adding intelligent sensors. You can choose from the following accessories:
   • 1. Smart Plug (for time-based planning): Tracks and measures the energy consumption of connected devices to optimize their energy usage.
   • 2. Smart Meter (for whole-home planning): Monitors the energy consumption and generation of the entire household to optimize energy distribution. Tip: For compatible plug or meter models, always refer to the latest compatibility information on the official product page: www.ecoflow.com.
6. EcoFlow App: Enables control and monitoring of the system via your phone.

?Electrical regulations may vary by region. Before setting up a balcony power plant, check your local regulations and consult a qualified electrician to ensure everything is done safely and in compliance with applicable laws.

Essential Power Connections

Environmental Requirements

Ensure the installation location meets the necessary conditions for proper device operation:

1. The device should be installed in a dry, clean, and well-ventilated area.
2. Do not expose the device to direct sunlight, snow, or rain.
3. Avoid installing the device near water, heat sources, or flammable/explosive materials.

Solar Connection

Connect the solar panels to the device to ensure proper solar power supply. Ensure the solar panels comply with the specifications of the device's PV terminals.

1. Connect the included solar cables to the PV terminals on the device.
2. Connect the other ends of the cables to the terminals on the solar panels.

⚠️When connecting solar panels, ensure that the positive and negative leads of a single module are connected to the same PV terminal pair (e.g., PV1+ and PV1–). Do not connect leads across different terminal pairs (e.g., positive to PV2+ and negative to PV1–), as this can cause a short circuit.

Recommended Cable: EcoFlow STREAM Solar Panel Extension Cable.

1. If you need to adjust the solar connection, use the included PV wrench to loosen the connector.
2. Keep unused terminals covered with their protective caps.
3. The device will automatically turn on once connected to an active power source.

Grid Connection

Connect the device to the grid to feed power into the grid or draw power from it when solar energy is insufficient. This can be done via a standard wall socket (if permitted) or a circuit breaker (in regions like the UK).

Direct Plug-in Connection

For installation locations where direct plug-in to a socket is permitted by local regulations:

1. Connect the included AC cable to the grid terminal on the device.
2. Tighten the screw on the cable connector to secure the connection.
3. Plug the other end of the cable into a standard wall socket.

Recommended Cable: EcoFlow STREAM AC Cable.

1. The device automatically turns on once connected to an active power source.
2. If the device is used outdoors, connect it to a weatherproof socket with IP68 protection.

DIY Connection (United Kingdom only)

Direct plug-in is not permitted in the UK. Connecting the device to a household circuit breaker requires a qualified electrician.

1. Turn off the household circuit at the installation site.
2. Connect the included DIY AC cable to the grid terminal on the device.
3. Tighten the screw on the cable connector to secure the connection.
4. Connect the other end of the DIY cable to a circuit breaker in the distribution box:
   • Connect the PE (ground) wire to the PE rail.
   • Connect the N (neutral) wire to the neutral rail.
   • Connect the L cable to the switch terminal leading to the consumer side.

Recommended Cable: EcoFlow STREAM DIY Cable.

1. The device automatically turns on once connected to an active power source.

Grounding Considerations

Proper grounding is essential for safe operation. EcoFlow provides an AC cable with a device grounding conductor/plug. If the cable is plugged into a properly installed and grounded socket according to all local regulations and ordinances, the device will be properly grounded.

However, if you encounter the following situations, consult a qualified electrician:

• You are unsure if the product is properly grounded.
• The included plug does not fit the socket.

If the installation location does not meet grounding requirements or specific grounding standards stipulated by local regulations, have a qualified electrician use the grounding connection on this product to establish proper grounding.

ℹ️Grounding work must only be performed by a qualified electrician.

Powering Devices

The device supports powering devices via its AC outlet or a connected household circuit, allowing for flexible device connections.

Application 1: Devices Connected to the Device's AC Outlet (Grid Only)

Connect the device directly to the device's AC outlet. Power can come from solar energy, grid power, or the device's battery storage. When at least two devices are connected in parallel, the additional units further enhance power supply, allowing the system to deliver up to 2,300 W to connected devices.

• To connect a device: Connect your device to the device's AC outlet and turn on the device.
• To remove a device: Turn off the connected device and then disconnect it.

?The AC outlet only powers the device when it is connected to the grid. When operating off-grid, the outlet is automatically deactivated. To conserve battery, the device will automatically shut down after 30 minutes of inactivity.

Application 2: Devices Connected to Other Household Sockets

Connect the device directly to another socket in your home. When the device is connected to the household circuit (e.g., via a socket or circuit breaker), it automatically manages power distribution based on settings in the EcoFlow App. As soon as another socket draws power for a device, the device supplies the corresponding power. The maximum power the device (and its cascaded system, if applicable) can support is limited by the available grid feed-in capacity.

In this mode, the device does not automatically switch to battery power to supply consumers during a grid power outage.

Smart Control

EcoFlow App

App Introduction

EcoFlow offers an app for device management. With this mobile application, you can:

• Utilize comprehensive remote control of your EcoFlow devices.
• Seamlessly monitor power consumption details in real-time.
• Personalize your energy scheme with a range of customizable options.
• Receive immediate in-app troubleshooting and firmware updates.

App Download Methods

1. Scan the QR code to download.
2. Search for "EcoFlow" in the iOS or Android App Store.
3. Visit download.ecoflow.com/app to download.

?The EcoFlow App is continuously updated to improve user experience and functionality. Screenshots in this manual are for demonstration purposes only. The actual appearance may vary depending on the app version and operating system. This manual does not cover every detail of the app's functions, and users are encouraged to explore the app themselves.

Registering and Logging In

• To Register an Account:
  1. Open the EcoFlow App and tap "Create New Account."
  2. Enter the required registration details and then tap "Sign Up." The email address you enter will be used as your EcoFlow account.
• To Log In:
  1. Open the EcoFlow App and tap "Log In."
  2. Enter your registered email address and password to access the device management page.

Connecting the Device and Setting Up Internet Access

When setting up a new device, connect it to your EcoFlow account to ensure remote access to device settings.

• To Connect a New EcoFlow Device/System:
  1. Go to the EcoFlow App and log in to your EcoFlow account.
  2. Tap the "Add Device" button or the "+" icon in the upper right corner to search for new EcoFlow devices.
  3. Select your EcoFlow device and follow the on-screen prompts to complete device binding and Wi-Fi setup.

Accessing Device Management

With the EcoFlow App, you can manage all connected devices via your phone. The micro-inverter supports Wi-Fi and Bluetooth connections, adapting to various network conditions to ensure convenient access to device settings.

• With Internet: If the Wi-Fi signal is stable, you can access device settings via the internet. This method is always recommended to ensure your EcoFlow device receives timely firmware updates and push notifications.
• Without Internet: If Wi-Fi connection is unavailable, you can manage the device locally via Bluetooth, although some settings may be restricted.

ℹ️For local control, you can only view the management page of each unit separately. Full system control requires internet access.

Exploring More

Increasing Available Power Sources

The device's AC outlets support bidirectional power flow for charging and discharging. An additional micro-inverter increases input capacity and improves overall charging efficiency.

• To Connect a Micro-inverter:
  1. Prerequisite: Ensure your micro-inverter supports direct plug-in to a standard AC outlet and complies with local regulations. EcoFlow micro-inverters are preferred; third-party models may require additional measures.
  2. After connecting the micro-inverter to solar panels, plug the AC output cable directly into the device's AC outlet.
  3. Press the AC ON/OFF button on the device once to activate the outlet.
• To Disconnect a Micro-inverter: Directly unplug the micro-inverter's AC connection cable from the device's AC outlet.

?EcoFlow recommends integrating only ONE micro-inverter into your STREAM system.

System Expansion

Method 1: Cascaded Single-Room Configuration

This configuration connects multiple STREAM devices in a single room to expand system capacity using a daisy-chain layout. The devices are connected via parallel cables or an AC cable and share a common grid input. The device directly connected to the grid acts as the master unit, while others act as slave units within the cascade, participating in power supply and control.

To Switch a Cascaded System to Parallel Operation

Before Parallel Connection

Ensure all STREAM devices are powered off. If grid or solar connections are present, disconnect the cables, then press the control button for 2 seconds to turn off the device.

During Parallel Connection

• Configuration A: Parallel connection of two EcoFlow STREAM Max devices: Use an AC cable to connect the two devices. Then, connect the STREAM Max to an available grid connection with another AC cable to the grid.
• Configuration B: Parallel connection of an EcoFlow STREAM Max with an EcoFlow STREAM AC: Use an AC cable to connect the two devices. Then, connect the EcoFlow STREAM Max's grid connection to the grid with another AC cable.
• Configuration C: Parallel connection of STREAM devices with a parallel port:
  1. Use an EcoFlow STREAM Parallel Cable to connect the grid terminal of the EcoFlow STREAM Max to the parallel port of the other STREAM device, and tighten the screws at both ends.
  2. Refer to the user manual of the other STREAM devices for grid connection and parallel connection instructions between these devices if you have multiple such units.

ℹ️In Configuration C, use the parallel port of the other STREAM device – not the AC outlet – for parallel connection.

Once connected to an active power source, STREAM devices will turn on automatically.

After Parallel Connection

Open the EcoFlow App to connect the STREAM devices to your account. Ensure all devices are connected to the same Wi-Fi network.

For Configuration A and Configuration B, connect the two devices in the EcoFlow App for full parallel operation.

To Remove a Cascaded System:

1. Turn off and disconnect the connected devices.
2. Disconnect the master unit from the grid and disconnect all devices from any solar input. If either the grid or solar connection is present, powering off the devices will not be effective.
3. Press the control button for 2 seconds to turn off each device.
4. Remove the AC cable or parallel cable between the STREAM devices.
   • To remove the AC cable, directly disconnect both ends.
   • To remove the parallel cable, loosen the screws on both ends of the parallel cable to release the connectors. Then, turn the connector counter-clockwise and remove the cable.
5. Open the EcoFlow App and disconnect the devices from your account if necessary.

ℹ️1. Parallel connection should only be performed when the master unit is disconnected from the grid.
2. In case of grid connection failure, the parallel units cannot function as a system and operate separately.

ℹ️1. The standard protective cap should be fitted onto every unused terminal.
2. Up to 6 STREAM devices can be installed in a system. Cascaded and distributed configurations can be freely combined within this limit.

Method 2: Distributed Configuration for Multiple Rooms

⚠️This setup is only permitted if local electrical regulations allow direct plugging of the device into a household socket.

This configuration allows for the installation of STREAM devices in different rooms, offering flexible placement throughout the home. Each device connects individually to a mains socket on the same circuit, while simultaneously sharing battery resources across the entire system. Synchronized energy management and communication are enabled by the existing home wiring and Wi-Fi, eliminating the need for physical parallel wiring.

To Install a Distributed System:

1. Connect the EcoFlow STREAM AC cable to the grid terminal of a STREAM device to a socket, then tighten the screw on the plug. Tip: Once connected to an active power source, STREAM devices will turn on automatically.
2. Connect additional STREAM devices separately in the rooms you wish to assign them to.
3. Open the EcoFlow App to bind the STREAM devices to your account. Ensure all devices are connected to the same Wi-Fi network.

To Remove a Distributed System:

1. Turn off and disconnect the connected devices.
2. Disconnect all STREAM devices from the grid and from any solar input. If either is connected, powering off the devices will not be effective.
3. Press the control button for 2 seconds to turn off each device.
4. Move or store the devices as needed.
5. Open the EcoFlow App and disconnect the devices from your account if necessary.

ℹ️1. The standard protective cap should be fitted onto every unused terminal.
2. Up to 6 STREAM devices can be installed in a system. Cascaded and distributed configurations can be freely combined within this limit.

System Planning

The STREAM device supports a basic power planning schema. If no Smart Sensor is integrated, the feed-in power cannot be adjusted in real-time according to household consumption. Instead, it can only be manually set to a fixed power or scheduled for specific time periods via the EcoFlow App. Intelligent sensor integration enhances planning capabilities.

Flexible Planning with Smart Plug

A Smart Plug allows you to manage when devices are turned on or off via the EcoFlow App, offering greater flexibility in physical placement. Once integrated into the system, STREAM devices adjust feed-in power based on the total load of devices connected to the Smart Plug, prioritizing their power supply and backup resources.

• To Add a Smart Plug: Follow the Smart Plug's user manual to complete the installation. Ensure the plug is connected to the same wireless network as the STREAM system.
• To Remove a Smart Plug:
  1. Turn off the connected devices and then unplug the socket.
  2. Move or store the Smart Plug as needed.
  3. Open the EcoFlow App and remove the Smart Plug from the STREAM system if necessary.

Compatible Plug Models:

• EcoFlow x Shelly Smart Plug (up to 6 units)
• EcoFlow Smart Plug (up to 16 units)

1. You can mix different plug models for up to 22 integrated plugs in a STREAM system.
2. Only one sensor type can be added at a time. Installing a Smart Plug and Smart Meter may lead to redundant data usage or sensor inefficiency, as the system can only operate in one planning mode.

Whole-Home Planning with Smart Meter

A Smart Meter acts as a household sensor, measuring the difference between power drawn from the grid and power fed into it. The STREAM system uses this data to adjust feed-in power based on the total household load, ensuring efficient and balanced energy distribution across all connected STREAM devices.

• To Install a Smart Meter: Have the Smart Meter installed by a qualified electrician in your home's distribution box. Ensure it is connected to the same Wi-Fi network and bound to the same EcoFlow account as the STREAM system.
• To Remove a Smart Meter:
  1. Consult a qualified electrician to remove the Smart Meter.
  2. Open the EcoFlow App and remove the Smart Meter from the STREAM system if necessary.

Compatible Meter Models:

• EcoFlow Smart Meter
• EcoFlow x Shelly Smart Meter
• Shelly 3em
• Shelly PRO 3EM
• Tibber Pulse IR

1. Only 1 Smart Meter is required for a STREAM system.
2. Only one sensor should be added to the system at a time. Installing a Smart Plug and Smart Meter may lead to redundant data usage or sensor inefficiency, as the system can only operate in one planning mode.

Storage and Maintenance

Routine Maintenance

Follow these steps for routine maintenance:

1. Wipe the product surface with a soft, dry cloth and keep it clean.
2. Every 6 months, check that all connection components are in good condition.
3. If the device will not be used for an extended period, charge and discharge the product every 3 months (fully charge, then discharge to 60% for storage) to maintain battery health. AC charging from the grid is the most recommended option in this case:
   • In the EcoFlow App, set the backup reserve level to 100% and fully charge the device.
   • After charging, set the reserve level to 60% to begin discharging for storage.

⚠️CAUTION! This product contains battery modules. Follow these precautions when working on batteries.

• Battery maintenance should be performed or supervised by personnel familiar with batteries and the required precautions.
• Do not dispose of batteries in a fire, as they may explode.
• Do not open or damage batteries. Released electrolytes are harmful to skin and eyes and can be toxic.
• A battery can pose a risk of electric shock and high short-circuit current. Observe the following precautions when working on batteries:
  1. Remove watches, rings, or other metallic objects.
  2. Use tools with insulated handles.
  3. Wear safety goggles, gloves, and boots.
  4. Do not place tools or metal parts on batteries.
  5. Disconnect the power source before connecting or disconnecting battery terminals.
  6. Check if the battery is accidentally grounded. If accidentally grounded, disconnect the source from the ground. Contact with any part of a grounded battery can cause an electric shock. The likelihood of such a shock can be reduced if such grounds are removed during installation and maintenance (applies to devices and removed battery supplies without a grounded power circuit).

Maintenance of User-Replaceable Parts

Removing the Product

Before performing any repairs, follow these steps to remove the device:

1. Disconnect AC Outlet: Unplug the connected device from the AC outlet.
2. Disconnect from Grid: Unscrew the plug and tighten it at the device's grid terminal. Turn the locking ring on the plug counter-clockwise to unplug the cable.
3. Disconnect Parallel STREAM Device (if applicable): Unscrew the plug at the device's parallel terminal. Turn the locking ring on the plug counter-clockwise to unplug the cable. Repeat this step if you have multiple units connected in parallel.
4. Disconnect Solar: Disconnect the solar cables from the PV terminal using the included solar wrench.
5. Disconnect from Grid: Unscrew the plug and tighten it at the device's grid terminal. Turn the locking ring on the plug counter-clockwise to unplug the cable.
6. Remove Device (if applicable): Unscrew the device from the mounting and locking brackets.
7. Disposal (Optional): If the system is no longer functional, dispose of it according to local regulations for electrical equipment disposal.

Replacing the DIY Front Housing

Tool Requirements

1. Phillips head screwdriver (e.g., SL3) or other suitable tool.
2. Protective gloves (optional).

Steps:

1. Disconnect all cables and remove the safety brackets (if applicable). Press and hold the control button for 2 seconds to turn it off, then place it upright on its head.
2. Use a screwdriver to pry the clips outward to release them, then remove the front housing.
3. Pull the front housing downwards to release it from the slots, then remove the old front housing.
4. Position the device so the front cover side faces up. Slide the new front housing from the side near the IoT module into the groove and align it with the 4 notches to secure it. The installation of the new front housing is then complete.

Replacing the IoT Module

Prerequisites: Always contact EcoFlow technical support before attempting to replace the IoT module. Perform the following steps only after receiving the replacement module from EcoFlow.

Tool Requirements:

1. Phillips head screwdriver (e.g., SL3) or other suitable tool.
2. PH1 Screwdriver.
3. Anti-static gloves.

Steps:

1. Disconnect all cables and remove the safety brackets (if applicable). Press and hold the control button for 2 seconds to turn it off, then place it upright on its head.
2. Use a screwdriver to pry the clips outward to release them, then remove the front housing.
3. Locate the IoT module and remove its mounting screws using a PH1 screwdriver (screw specification: M3).
4. Carefully lift the circuit board to expose the power cable underneath. Press the white latch and pull the cable out.
5. Pull the signal cable directly out of the circuit board to completely remove the old IoT module.
6. Connect the power and signal cables to the new IoT module and place them in the correct position (avoid pinching the cables).
7. Reinstall the IoT protective cover and tighten the screws.
8. Reinstall the device's front housing.

Long-Term Storage

For long-term storage, place the device in a dry and tidy location in its original packaging. Protect all components to prevent strong humidity, shocks, vibrations, and so on. The product should be stored at temperatures between –40 °C and +85 °C, with 25 °C being the optimal storage temperature.

Troubleshooting

The device's LED provides a basic indication to check the operating status. If you notice an abnormal LED pattern, refer to the app's troubleshooting guide.

If you cannot access the EcoFlow App, contact EcoFlow customer service. Do not attempt to repair this product without official instructions from the support team.

Safety Information and Regulatory Compliance

Disclaimer

Please read the product documentation and ensure you have fully understood the documentation before using the product. Improper use can lead to serious injury, damage, or loss of property. Always refer to the most current documentation available at www.ecoflow.com/support/download/. This documentation takes precedence over all other versions.

By using this product, you acknowledge and agree to all terms mentioned in the documentation. EcoFlow is not liable for damages resulting from improper use or failure to comply with the included instructions. In accordance with applicable laws and regulations, EcoFlow reserves the right of legal interpretation of this document and all documents related to the product.

Safety Symbols

The casing or nameplate of this product features safety symbols indicating potential hazards. Please review these symbols and their meanings in the following table:

Note: The term "this product" or "the device" in this document refers to the EcoFlow STREAM Max.

• Caution: Disconnect the device from all voltage sources before servicing.
• Caution! Risk of Electric Shock: Do not attempt to disassemble. No user-serviceable parts inside. Refer servicing to qualified personnel.
• Caution! Hot Surface: Do not touch the enclosure of the device during operation.
• Caution! Risk of Electric Shock: Wait at least 5 minutes after all voltage sources are disconnected before servicing.
• Reading Manual: Read the user manual and all safety instructions carefully before installation, operation, and maintenance.
• CE Marking: The device complies with the essential requirements of the relevant EU legislation.
• WEEE Directive: Do not dispose of the device as household waste. Follow local electronic waste disposal regulations.
• Grounding: Indicates the position for connecting the protective earthing (PE) cable.

Safety Instructions

1. Read this document and other related product documentation before operating the device.
2. This product must be used in strict accordance with local electrical safety regulations and the applicable operating environment. Any damage attributable to causes unrelated to product quality or improper use – including, but not limited to, short circuits caused by electrical devices or the usage environment – is excluded from warranty coverage.
3. An overcurrent protection switch must be installed between this product and the grid.
4. When the photovoltaic system (PV) receives light, it supplies voltage to the power conversion system (PCE).
5. Use insulated tools and wear personal protective equipment when installing and maintaining this product.
6. Install this product in a dry and well-ventilated environment.
7. Keep this product out of reach of children and pets. If the product is used near children, they must be carefully supervised.
8. Ensure the cable length for any PV connection to this product is less than 3 meters.
9. Before making electrical connections, ensure all loads to be connected (e.g., devices or equipment to be powered by this product) are switched off.
10. Always pull the plug, not the cable, when disconnecting the product from the power source to reduce the risk of damage to the plug and cable.
11. Do not insert fingers or hands into the product.
12. Do not expose the product to direct sunlight, rain, or snow.
13. Do not expose the device to strong electromagnetic fields to avoid radio interference.
14. Do not install or operate the device near flammable, explosive, corrosive, caustic, or humid sources.
15. Do not install or operate this device in extreme weather conditions such as lightning, heavy rain, or strong winds.
16. Protect this product from strong impacts or vibrations and from falls.
17. Do not pull, crush, or step on this device, and do not throw it into a fire, as this may cause an explosion.
18. Do not use damaged cables with this product.
19. Do not damage, deface, or remove any labels on this product.
20. Do not disassemble, repair, or modify this product yourself. Contact EcoFlow customer service for any maintenance or service work.
21. Use only manufacturer-approved or manufacturer-recommended components and accessories. If you need replacement parts, contact EcoFlow customer service.
22. Do not clean the product with flammable or toxic solvents. Wipe it with a dry, soft cloth.
23. Do not place heavy objects (>40 kg) on the product.
24. Removing the Device: To safely remove this product, follow these steps sequentially:
    • a. Turn off connected loads.
    • b. Disconnect cables from AC outlets.
    • c. Disconnect the cable from the grid terminal.
    • d. Disconnect cables from PV terminals.
    • e. Turn off the product.
25. GROUNDING INSTRUCTIONS: This product must be grounded. In case of a malfunction or failure, grounding provides the path of least resistance for electrical current, thereby reducing the risk of electric shock. For your safety, EcoFlow provides a cable with a device grounding conductor and plug. The plug must be inserted into a socket that is properly installed and grounded in accordance with all local regulations and ordinances.

WARNING - Improper connection of the device grounding conductor can result in electric shock. In the following cases, contact an authorized electrician instead of replacing the supplied plug:

• You are unsure if the product is properly grounded.
• The supplied plug does not fit the socket.

26. Personnel Requirements: Certain installation or maintenance tasks may only be performed by a qualified professional. Read the personnel requirements highlighted in the product documentation to ensure these tasks are performed correctly and safely.
27. Floating Ground Note: The grounding connection is not connected to the AC neutral line. The internal electrical system remains isolated from ground when the device (and its cascaded system, if applicable) is disconnected from the mains power supply.
28. External Grounding Instructions: In installation locations with insufficient grounding or special grounding requirements stipulated by local regulations, additional grounding may be necessary. In such cases, this product's grounding connection should be used to establish proper grounding.

Compliance Declarations

Hereby, EcoFlow Inc. declares that this product is in compliance with Directives 2014/35/EU, 2014/30/EU, 2014/53/EU, 2011/65/EU+(EU)2015/863, (EU) 2023/1542. The full text of the EU Declaration of Conformity is available at the following Internet address: www.ecoflow.com/eu/eu-compliance

Radio Frequency (RF) Specifications for EU:

• Bluetooth:
  • Frequency: 2402-2480 MHz
  • Maximum Output Power: <20 dBm
• WLAN:
  • Frequency: 2412-2472 MHz / 2422-2462 MHz
  • Maximum Output Power: <20 dBm

Appendix

Package Contents

• 1x EcoFlow STREAM Max
• 4x EcoFlow STREAM Solar Panel Extension Cable (4.95 m)
• 1x EcoFlow STREAM AC Cable (1.5 m) / 1x EcoFlow STREAM DIY Cable (1.5 m)
• 1x PV Wrench
• 1x Mounting Bracket
• 1x Locking Bracket
• 4x M4*8 Screws
• 2x Expansion Screws with Anchors

+ The actual appearance of the AC outlet may vary by sales region and product version.

If an item is damaged or missing, please contact EcoFlow customer service.

Technical Specifications

General Information

Battery Information

PV Terminal (DC)

Grid Terminal (AC)

AC Outlet (AC)

Environment

Features

¹ Test Conditions: 0.5C/0.5C charge/discharge at 25 °C.
² Performance may be affected at temperatures above 35 °C.

Product Compatibility List

Solar Panel

Micro-inverter

Smart Plug

Smart Meter

Heating

Power Station

Electricity Market and Dynamic Tariff Integration

Thermostat

?The compatibility list reflects supported models at the time of publication. Other ecosystem brands and models will be supported soon. For the latest updates, please visit the official product website: www.ecoflow.com.

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