EcoFlow STREAM Pro & STREAM Ultra: Safety Instructions and Technical Specifications

Safety Instructions

SAVE THESE INSTRUCTIONS

DISCLAIMER

This product includes essential printed documentation required for setup and basic usage. For detailed manuals, resources, and the most up-to-date information about the product, visit https://www.ecoflow.com/support/download/. Fully read and understand the product documentation prior to use. Improper use may result in serious injury, damage, or property loss. By using this product, you agree to and accept all terms outlined in the product documentation. EcoFlow is not liable for losses, damages, or injuries caused by misuse or non-compliance.

SYMBOLS

The shell or nameplate of this product includes safety symbols to indicate potential hazards. Please review these signs and their meanings as detailed in the table below:

Note: "This product" or "the device" refers to the EcoFlow STREAM Pro or EcoFlow STREAM Ultra throughout this document.

INSTRUCTIONS

• Read this document and other related product documentation before any operation.
• The installation of this product must comply with all applicable local regulations, codes, or standards.
• An overcurrent circuit breaker must be installed between this product and the grid.
• When the photovoltaic (PV) array is exposed to light, it supplies direct current voltage to the power conversion equipment (PCE).
• Use insulation tools and wear personal protective equipment when installing, servicing, or maintaining this product.
• Install this product in a tidy, dry, and well-ventilated environment.
• Keep the product out of reach of children and pets. If the product is to be used near children, they should be closely supervised.
• Ensure that the cable length for each PV connection to this product is less than 3 meters.
• Before making any electrical connections, ensure that any load to be connected (e.g., devices or equipment intended to be powered by this product) is powered off.
• Always pull the plug instead of the cord when disconnecting the product to reduce the risk of damage to the electric plug and cord.
• Do not put fingers or hands into the product.
• Do not expose this product to direct sunlight, rain, and snow.
• Do not expose this product to strong electromagnetic fields to avoid radio interference.
• Do not install or operate this product near flammable, explosive, corrosive, or caustic sources.
• Do not install or operate this product during extreme weather events such as lightning, heavy rain, or strong wind.
• Do not subject this product to severe impacts, vibrations, or drops to prevent physical damage.
• Do not drag, squeeze, step on this product, or throw it into the fire, as there is a risk of explosion.
• Do not use any damaged cords or cables with this product.
• Do not damage, deface, or remove any labels on this product.
• Do not disassemble, repair, or modify this product by yourself. For any maintenance or service, contact EcoFlow Customer Service.
• Do not use any unofficial or unrecommended components and accessories. For any replacements, please contact EcoFlow for further assistance.
• Do not clean the product with flammable or toxic solvents. Wipe it with a dry soft cloth.
• Do not place heavy objects (>40 kg) on the product.
• Device Removal: To safely remove this product, perform the following steps in sequence:
  1. Power off the connected load.
  2. Disconnect the cables from the PV terminals.
  3. Disconnect the cables from the AC outlets.
  4. Disconnect the cable from the Grid terminal.
  5. Power off the product.
• GROUNDING INSTRUCTIONS: This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. For your safety, EcoFlow provides a cord with an equipment grounding conductor/a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.

  WARNING – Improper connection of the equipment grounding conductor can result in a risk of electric shock. If you encounter the following situations, consult a qualified electrician instead of modifying the plug provided with the product:

  • You are unsure whether the product is properly grounded;
  • You find that the plug provided with the product does not fit the outlet.
• Personnel Requirement: Certain installation or servicing tasks must be performed exclusively by a qualified technician. Refer to the personnel requirements highlighted in the product documentation to ensure these tasks are completed correctly and safely.
• Floating Ground Notice: The grounding terminal is not connected to the AC neutral line. The internal electrical system remains isolated from the earth when the device (and its cascading system, if applicable) is disconnected from grid power.
• External Grounding Instructions: Supplemental grounding may be necessary at installation sites with inadequate grounding or specific grounding requirements mandated by local codes. In such cases, use the grounding terminal on this product to establish proper grounding.

Technical Specifications

Regulatory Compliance

CE Marking

The device complies with the essential requirements of the relevant EU legislation.

WEEE Directive

Do not dispose of the device as household waste. Follow local electronic waste disposal regulations.

Radio Frequency (RF) Specifications for EU

• Bluetooth
  Frequency: 2402-2480 MHz
  Maximum Output Power: < 20 dBm
• WLAN
  Frequency: 2412-2472 MHz / 2422-2462 MHz
  Maximum Output Power: < 20 dBm