Hiseeu Wireless Network Video Recorder System
User Manual
Introduction
This manual provides comprehensive information for the Hiseeu Wireless Network Video Recorder (NVR) System. It covers setup, operation, and troubleshooting for Hiseeu's 960P and 1080P wireless CCTV kits, compatible with 2CH/4CH/6CH/8CH NVRs.
The system supports remote viewing via PC (IE browser) and the Eseecloud mobile app.
Package Contents
Verify all products and parts are included:
- WIFI NVR
- Screw bag (4 screws for HDD)
- DC 12V 2A power supply (for NVR)
- User manual
- WIFI IP Camera (Quantity varies by kit)
- DC 12V 1A power supply (for IPC)
- Screw bag (for IPC)
- Antenna Extension Cord (1/2pcs)
- 93.2 feet network cable (1pc)
Setup and Installation
- Connect NVR to Monitor: Connect the NVR to an HDMI or VGA port on your monitor. Connect the NVR to power using the 12V 2A adapter.
- Connect IP Cameras: Connect each IP camera to its respective 12V 1A power supply. The cameras will automatically connect to the NVR wirelessly. Allow approximately 1 minute for the cameras to appear on the wireless network.
- Network Connection: Connect the NVR to your home router using the provided network cable for remote access.
- Add Cameras (if needed): If cameras do not connect automatically, right-click the mouse on the NVR interface, navigate to
System Setup
>Camera
>Wireless Add
. Follow on-screen instructions. - HDD Setup: Right-click the mouse, navigate to
System Setup
>General Setup
>HDD setup
, and format the hard drive if necessary.
Repeater Setup: For extended Wi-Fi range, use the Antenna Extension Cord and set up repeaters. Navigate to Repeater Setup
in the system settings.
Key Features
- AI Playback: Supports human detection for smarter recording and playback.
- Video Backup: Backup video footage to a USB flash drive via the NVR's USB port. Right-click the main menu, select
Video Backup
, choose the backup channel, and time period. - Remote Viewing: View footage on a PC via IE browser or the Eseecloud app on your phone.
- Display Resolution: Adjust display resolution in
System Setup
. - Recording Modes: Configure recording schedules (Continuous, Motion Recording, Alarm Recording) in
Record Setup
.
Troubleshooting
Q: My system does not recognize the hard drive.
A: Ensure the HDD is properly connected and formatted via System Setup
> General Setup
> HDD setup
.
Q: I connected the system, but nothing is showing on the monitor.
A: Check that the NVR is powered on and the monitor input is set correctly (e.g., VGA or HDMI). Try a different monitor or cable.
Q: How do I adjust the Date and Time?
A: Right-click the mouse, navigate to System Setup
> General Setup
> Time Setup
. Enable Sync now
with an NTP server or manually set the time.
Q: What should I do if the NVR always appears Offline?
A: Ensure the NVR is connected to your router via Ethernet cable and has a stable internet connection. Check the network settings in the NVR.
Q: How to solve the problem of IPC disconnect?
A: Ensure the IPC has power. If using an Ethernet cable, check the connection. For wireless connections, ensure the IPC is within Wi-Fi range of the NVR or a repeater.
Product and Technical Support
For assistance, please contact Hiseeu:
- US Toll Free: 1-917-338-1084 (Pacific Time 5:00pm-12:00pm)
- Amazon Email: johnny@hiseeu.com
- Aliexpress Email: Support@hiseeu.co
- WeChat ID: +86 13590254421
- Skype ID: johnny.chen1204
- Website: www.hiseeu.com
- Whatsapp: +8613392810296