Akuvox S562 Quick Guide

Unpacking

Before using the device, check the device model and ensure that the shipped box includes the following items:

• S562
• 1 X Wall-mounting bracket
• 2 X ST4x20 crosshead screw
• 1 X M2x5 crosshead screw
• 1 X Crosshead screwdriver
• 1 X 8-Pin cable
• 1 X 10-Pin cable
• 1 X Diode
• 2 X M4x20 crosshead screw
• 2 X #6-30 Phillips machine screw
• 2 X ST3x20 crosshead screw
• 2 X Plastic wall anchors

Product Overview

The Akuvox S562 features a touchscreen interface, microphone, and speaker.

Components:

• Touch Screen
• Microphone
• Speaker

The device displays time, date, and temperature, with options for Call, Message, Monitor, and Do Not Disturb (DND).

Before You Start

Tools needed (not included in shipped box)

• Cat Ethernet Cable
• Crosshead Screwdriver

Voltage and Current Specifications

It is suggested that use PoE or 12VDC 1A power adapter to power on the device.

AWG Sizes and Properties Table

Requirements

1. Place the device away from sunlight and light sources to prevent potential damage.
2. Do not place the device in high-temperature, humid environments, or areas impacted by magnetic fields.
3. Install the device securely on a flat surface to avoid personal injuries and property loss caused by the device falling.
4. Do not use or place the device near heating objects.
5. Keep the device at least 2 meters away from light, and at least 3 meters away from windows and doors.

Installation Precautions:

• Avoid direct sunlight through windows. ❌
• Avoid indirect sunlight through windows. ❌
• Avoid placing the device close to light sources. ❌

Safety Warnings

Wiring Interface

The device has various interfaces for connecting power, doorbell, security relay, door lock, and sensors. Refer to the diagram for specific connections.

Diagram Description:

• Power Adapter: Connects to PWR_IN and PWR_GND.
• Doorbell Button: Connects to BELL and GND.
• Security Relay: Connects to NC, COM, NO for relay output.
• Door Lock: Connects to DC+ and GND (≤DC 30V).
• Sensors: Connects to ALARM INPUT.
• RJ45 Port: For PoE connection.

Diode Recommendation: To protect the device from potential damage caused by over-voltage, it is recommended to wire a diode into the circuit. Connect the anode of the diode to the negative cable of the lock, and connect the cathode of the diode to the positive cable of the lock.

Installation

Step 1: Bracket Installation

The bracket installation varies depending on the type of junction box in the wall.

With 86 junction box in the wall

Fix the wall-mounting bracket on the 86 junction box with two M4x20 crosshead screws. Ensure the bracket is flush against the wall. The arrow should be upward. [⬆️]

With 118 junction box in the wall

Fix the wall-mounting bracket on the 118 junction box with two #6-30 Phillips machine screws. Ensure the bracket is flush against the wall. The arrow should be upward. [⬆️]

With round junction box in the wall

Fix the wall-mounting bracket on the round junction box with two ST3x20 crosshead screws. Ensure the bracket is flush against the wall. The arrow should be upward. [⬆️]

Without electrical junction box in the wall

1. Using a 6mm electric drill, make two 20mm-depth holes horizontally according to the wire positions.
2. Insert two plastic wall anchors into the holes. Ensure the top of the plastic wall anchors is not higher than the wall.
3. Fix the wall-mounting bracket on the wall with two ST4x20 crosshead screws. Ensure the bracket is flush against the wall. The arrow should be upward. [⬆️]

Step 2: Device Mounting

Plug the cables from the wall into the corresponding interfaces on the back cover. Refer to "Wiring Interface" for details.

Mounting the Device:

1. Tilt the device 15° and align the holes on the back cover with the hooks on the bracket. [➡️]
2. Press the device into the brackets and slide down. Then push the device until it is against the wall. [⬇️]
3. Secure the device using two M2x5 crosshead screws into the bottom of the device. Check if the device is stable. Installation is complete. ✔️

Device Removal

1. Use a Crosshead screwdriver to remove the two M2x5 crosshead screws on the bottom of the device.
2. Tilt the device 15° as shown in the picture and push up to remove the device. [⬆️]

Application Network Topology

The S562 can be connected in a network with SIP Video Phones, Network Video Recorders, and PCs via LAN using PoE.

Diagram Description:

• SIP Video Phone connected via PoE.
• Network Video Recorder (third party) connected via PoE.
• PC (third party) connected via PoE.
• Multiple S562 units can be connected.
• Door Phones can be connected via PoE.

Device Test

Please verify the device status after installation:

1. Network: Navigate to Setting > System Info to check the device's IP address and network status. Network is working properly if the IP address is obtained.
2. Intercom: Dial the callee's or APT number, and press the Dial icon [▶️] to make a audio call or press the Video icon [▶️] to make a video call. The call configuration is correct if the call is successful.
3. Access Control: Press the Unlock icon [?] on the monitor interface to unlock the door.

Warranty

1. Akuvox warranty does not cover intentional mechanical damage or destruction caused by improper installation.
2. Do not attempt to modify, alter, maintain, or repair the device yourself. Akuvox warranty does not apply to damages caused by anyone who is not a representative of Akuvox or an Akuvox authorized service provider. Please contact Akuvox Technical Team if the device needs to be repaired.

Get Help

For help or more assistance, contact Akuvox:

• Support Portal: https://ticket.akuvox.com/
• Email: support@akuvox.com

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Notice Information

Akuvox S562 firmware contains third-party open source software under the terms of the GNU General Public License (GPL). Akuvox is committed to meeting the requirements of the GNU General Public License (GPL) and will make all required source code available.

The source code of software under the terms of GNU GPL can be downloaded online at: http://www.akuvox.com/gpl.

Information contained in this document is believed to be accurate and reliable at the time of printing. This document is subject to change without notice. Any update to this document can be viewed on Akuvox's website: http://www.akuvox.com.

© Copyright 2023 Akuvox Ltd. All rights reserved.