Smart Akuvox Intercom

Unpacking

Please make sure the package contains the following items:

Universal Accessories (Please find in device box):

• R20A unit x 1
• Wiring cover x 1
• M2.5x6 crosshead screw x 6
• Diode x 2
• Plastic wall anchor x 4
• ST4x20 crosshead screw x 4
• Allen wrench x 1
• Sealing pressing plate x 1
• M3x6 hex socket screw x 2
• Rope x 1
• Wall-mounting bracket x 1
• M4x30 crosshead screw x 2
• Rubber Plug x 3 (S, M, L)
• Wall-mounting screw x 4

Flush-mounting Accessories:

• Flush-mounting bracket x 1
• Flush-mounting box x 1
• M3x6 crosshead screw x 4
• ST4x20 crosshead screw x 4
• Plastic wall anchor x 4
• M4x15 torx head screw x 2
• L-Type spline end wrench x 1

Product Overview

The Akuvox R20A features the following components:

• Infrared LED
• Infrared Sensor
• Camera
• Microphone (Mic)
• Photosensitive Sensor
• Card Reader
• Call Button & Status LED
• Speaker

Device Model: Akuvox R20A

Installation Environment

Please do not place the device under direct sunlight. If installing indoors, keep the device at least 2 meters away from light and at least 3 meters away from windows and doors.

• ❌ Backlight
• ❌ Direct sunlight
• ❌ Direct sun through window
• ❌ Indirect sunlight through window
• ❌ Close to light

Installation: Step 1: Embedded/Box Installation - Flush Mounting

Follow these steps for flush mounting:

1. Cut a square hole in the wall according to the cable position (dimensions: height 180 mm, width 101 mm, depth 50 mm). Note: The hole should be slightly larger than recommended to accommodate all needed cables.
2. Insert the embedded box into the hole. Ensure the device cables can route through the cable hole. Mark the four screw holes of the wall embedded box onto the wall.
3. Take down the embedded box. Use a 6 mm hand drill to make holes with a depth of 25 mm at the marked positions.
4. Insert four plastic wall anchors into the holes.
5. Place the embedded box into the square hole, aligning its edges with the wall. Route all cables through the cable hole.
6. Fix the embedded box with four ST4x20 crosshead screws. Then, use cement or non-corrosive structural adhesives to fill the gap between the wall and the embedded box. Wait for the adhesive material to set before proceeding.

Alternative Method: You can also use adhesives directly without fixing ST4x20 crosshead screws.

Waterproof Tips:

• For flush mounting, fill gaps around the embedded box for waterproofing to prevent water entry into the back cover.
• For wall mounting, ensure the wall-mounting bracket and wall are sealed, with the EVA on the bracket close to the wall to prevent gaps.
• Consider using a rain cover.

Step 2: Flush-mounting bracket and Wiring cover Installation

Complete the installation with the bracket and wiring cover:

1. Use four M3x6 crosshead screws to fix the R20A onto the decorative panel.
2. For convenient wiring, hang the R20A on the flush-mounting box using the provided rope.
3. Route cables through the Wiring cover, connecting them to the corresponding interfaces on the main board. Fasten the back cover with four M2.5x6 crosshead screws.
4. Place the device into the flush-mounting box. Use the L-Type spline end wrench to tighten the device with two M4x15 torx head screws.
5. Select a suitable size rubber plug to insert all cables into the Wiring cover. Fix the cable locking plate to the Wiring cover with two M2.5x6 crosshead screws.
6. After successful installation, check the device's stability and remove the protective film.

Device Wiring

Warning: When connecting devices with coils (e.g., relays, electromagnetic locks), protect the intercom against voltage peaks when switching off the induction load. A diode (1A/200V, included) connected antiparallel to the device is recommended for protection.

Wiring Terminals:

• Power Input: 12V, GND
• Exit A/B
• DOOR A/B
• Wiegand Input/Output: WG_DO, WG_D1
• RS485 Input/Output: RS485A, RS485B
• Ethernet (POE)
• Relay B Output: NC, COM, NO
• Relay A Output: NC, COM, NO

Connected Devices: Voltage Transformer, Door Lock, Elevator Control Device.

Application Network Topology

The R20A can be integrated into various network setups:

• SIP Video Phone and Indoor Monitor connected via PoE.
• Network Video Recorder (third party) connected via LAN.
• PC (third party) connected via LAN.
• Multiple R20A units connected via PoE to the LAN.
• Card Reader connected via Wiegand.

IP Announcement

1. During startup, hold the Call button ? for several seconds until the Status LED turns blue to enter IP announcement mode.
2. In announcement mode, the IP address will be announced periodically.
3. Press the Call button ? again to quit announcement mode.
4. If no IP address is gained, the phone will announce "IP 0.0.0.0".

Configuration

1. Access the Web UI by entering the device's IP address into a web browser.
2. For Account Registration, navigate to the 'Account > Basic' page on the Web UI and fill in the account information. (Refer to the admin guide for more details).
3. To configure the Push Button, go to 'Intercom > Basic > Push Button' on the Web UI to set the call number.
4. To configure the relay code, navigate to 'Intercom > Relay -> Relay ID/DTMF' and select the appropriate DTMF code.

Operation

• Make a call: Press the Call button ? to call an indoor SIP Phone.
• Unlock: During a call, the called party can press a pre-configured Unlock key to open the door.
• Receive a call: The R20A supports Auto Answer by default, answering incoming calls automatically.

Indicators

The Status LED indicates the device's current state:

Note: For more LED settings, refer to the R20A webUI: Intercom -> LED Setting.

Notice Information

The Akuvox R20A firmware includes third-party open source software under the GNU General Public License (GPL). Akuvox is committed to meeting GPL requirements and will make all required source code available. The source code can be downloaded online at: http://www.akuvox.com/gpl.

Information in this document is believed to be accurate and reliable at the time of printing but is subject to change without notice. Updates can be viewed on the Akuvox website: http://www.akuvox.com.

© Copyright 2022 Akuvox Ltd. All rights reserved.

Company: AKUVOX (XIAMEN) NETWORKS CO., LTD.

Address: 10/F, NO.56 GUANRI ROAD, SOFTWARE PARK II, XIAMEN 361009, CHINA

Website: www.akuvox.com