ACCUTag Smart Tracker User Guide
Product Overview
The ACCUTag is a smart tracker designed to work with Apple's Find My network. It helps you locate your belongings, such as keys, bags, or luggage, by leveraging Bluetooth technology and the vast Find My network.
Main Functions
Find My Network Location
When the device is separated from your phone and exceeds the Bluetooth range, it cannot be directly connected via the search app. However, if you enable 'Lost Mode' in the Find My app and enter your contact information, other Apple devices in the Find My network can anonymously detect your tag's location and send you notifications with its latest position.
Play Sound
When your phone and the device are within Bluetooth range (typically around 20 meters), you can use the Find My app to play a sound from the device. This feature helps you quickly locate the smart tag when it's nearby.
Connecting Your ACCUTag
Quick Connection
- Please ensure that Bluetooth is turned on before use.
- Pull out the white tab to activate pairing mode.
- Scan the QR code with your iPhone camera, then tap 'Find My' below the code to enter pairing mode. (Note: A QR code is also available to watch an operation video.)
- Connect.
- Name Item.
- Choose an Pattern.
- Agree.
- Finish.
Manual Connection
- Open the Apple Find My app and make sure Bluetooth is turned on.
- Pull out the white tab; this is the pairing mode.
- Select 'Add Item' in the item list.
- Select "Other Supported Item".
- Ensure the device is in a powered-on state, then add the item.
- Search Items.
- Connect.
- Name Item.
- Choose an Pattern.
- Agree.
- Finish.
System Requirements and Compatibility: Apple ID, iPhone and iPod touch models with iOS 14.5 or later, iPad models with iPadOS 14.5 or later.
Tip: If you wish to return the item for a refund, please ensure you remove the added items from your account before returning to protect your privacy.
Connection instructions are also available in multiple languages including German, Italian, French, Spanish, Korean, Czech, Swedish, Polish, Dutch, Portuguese, Greek, Hungarian, and Danish.
Replacing the Battery
To replace the battery, use the tool provided in the product accessories to gently pry open the upper cover. The device uses a CR2032 battery, which typically lasts about one year.
Frequently Asked Questions
When can the device be targeted by other Apple devices?
When the device is separated from its owner, the Find My Network uses Bluetooth sensors on hundreds of millions of Apple products to report the location of a lost Apple device nearby. When an Apple device on the network detects your lost smart tag nearby, it anonymously reports the approximate location of the lost item to you via the internet.
How to prevent devices from being used for malicious tracking?
If someone else's device is tracking your belongings for an extended period, you will be alerted in two ways: If you own an Apple device (iPhone, iPad, etc.) with iOS 14 or iPadOS 14 or later, you will receive an alert on your device. If you do not have an Apple device, and someone else's smart tag leaves its owner and tracks you for a while, it will emit a sound alert when it moves. These reminders are not triggered if friends are carrying the device or if many people are nearby.
How to protect my privacy?
Only you can see your device's location. Your location data and history are never stored in the smart tag. The devices that report your smart tag's location data remain anonymous, and location data is encrypted at every step of the search. Apple does not know where your device is or who helps find it.
How to replace the battery for the equipment?
You need to use the tool included in the product accessories to gently pry open the upper cover to remove the battery. Battery life is usually one year.
What is a "Find My" network? How does it work?
Apple's Find My Network provides an easy and secure way to find compatible personal items on maps using the Find My app on iPhone, iPad, iPod touch, or Apple Watch. Simply pair your compatible product with Apple's Find My app to view it with your paired Apple device. If your item is lost, you can set it to Lost Mode, allowing it to display messages and contact information to anyone who finds it. The Find My network is encrypted and anonymous, so no one else, including Apple, can view its location.
Important Tips
When the device is paired with the search app, it needs to connect to the Apple server. If pairing fails, the network you are using may not be able to connect to the Apple server temporarily. Recommended operations include: switching your mobile network (e.g., between Wi-Fi and cellular), returning the equipment to factory settings, or repairing with the lookup app.
Specifications
| Feature | Details |
|---|---|
| Model | ACCUTag |
| Size | 36x36x7.5mm / 1.41x1.41x0.29inch |
| Weight | 7.65g / 0.26 oz |
| Battery Cell | CR2032 |
| Working Voltage | DC 3.0V |
| Working Current | Standby current ≤5uA, maximum sound current 80mA |
| Wireless Transmission | BLE 5.2 |
| Transmission Distance | 40m (open visual distance) |
| Buzzer | Built-in 75 dB (at 10cm) |
| Working Temperature | -5°C to 45°C (23°F to 113°F) |
| Working Humidity | 95% (no condensation) |
Regulatory and Safety Information
Battery Warning
Warning: Keep batteries out of children's reach. Swallowing can lead to chemical burns and potential esophageal perforation, causing serious injury or death in as little as 2 hours. If you suspect your child has swallowed or inserted a button battery, call a poison control center or seek immediate medical attention for expert advice.
Rated voltage is 3V. Battery capacity is 230 mAh.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Note: This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.
Warning: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
RF Exposure
The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction.
CE/RoHS Notice
Products with the CE marking comply with the Radio Equipment Directive (2014/53/EU). Compliance with these directives implies conformity to the following European Standards: EN IEC 62368-1:2020+A11:2020, EN 62479:2010, EN 50663:2017, ETSI EN 301 489-1 V2.2.3(2019-11), Draft ETSI EN 301 489-17 V3.2.6(2023-06), EN 55032:2015+A1:2020+A11:2020, EN 55035:2017+A11:2020, ETSI EN 300 328 V2.2.2(2019-07).
Products with the RoHS marking comply with the RoHS Directive (2015/863/EU) amending Annex II to Directive (2011/65/EU).
General Warning
According to low power radio wave radiation management measures (Article 12), without permission, the company, trade name, or user shall not change the frequency, increase the power, or change the characteristics and functions of the original design. Article 14 states that the use of any power RF motor shall not be unsafe and interfere with legal communication; if any disturbance is found, it shall be stopped immediately and improved. Legal communication refers to low-power radio frequency motors operated in accordance with the Telecommunications Law, which must tolerate interference from legal communication or radiation radio wave electric motor equipment for industrial, scientific, and medical use.
Notes about batteries:
This device uses a lithium battery. Failure to follow these guidelines may shorten the lithium-ion battery life or pose a risk of device damage, fire, chemical burns, electrolyte leakage, and/or injury. Do not disassemble, puncture, or damage the device or battery. Do not remove or attempt to remove batteries that cannot be replaced by the user. Do not expose the battery to flame, explosion, or other hazards.
Support
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