Hytera PNC360S PoC Radio User Manual

Brand: Hytera

Product Type: PoC Radio

Document Type: User Manual

Preface

Welcome to the world of Hytera and thank you for purchasing this product. This manual includes a description of the functions and step-by-step procedures for use. To avoid bodily injury or property loss caused by incorrect operation, please carefully read the Safety Information Booklet before use. This manual is applicable to the following product: PNC360S PoC Radio

Documentation Information

Instruction Conventions

Icon Description
[Note] Indicates references that can further describe the related topics.
[Caution] Indicates situations that could cause data loss or equipment damage.

Notation Conventions

Item Description Example
Boldface Denotes menus, tabs, parameter names, window names, dialogue names, and hardware buttons. To save the configuration, click Apply. The Log Level Settings dialogue appears. Press the PTT Key.
" " Denotes messages, directories, file names, folder names, and parameter values. The screen displays "Invalid Battery!". Open "PSS.exe". Go to "D:/opt/local". In the Port text box, enter "22".
> Directs you to access a multi-level menu. Go to File > New.
Italic Denotes document titles. For details about using the DWS, refer to Dispatch Workstation User Guide.
Courier New Denotes commands and their execution results. To set the IP address, run the following command: vos-cmd -m name IP

Key Operations

Operation Description
Short press Press and release quickly.
Long press Press and hold for preset time.
Press and hold Keep the key pressed.

1. Before Use

1.1 Packing List

Please unpack carefully and check that you have received the following items. If any item is missing or damaged, contact your dealer.

Item Quantity (PCS) Item Quantity (PCS)
Radio 1 Data Cable 1
Battery 1 Strap 1
Power Adapter 1 Documentation Kit 1
Belt Clip 1 / /

[Note] Figures in this manual are only for reference.

1.2 Product Layout

A textual description of the product layout:

1.3 Installing the Nano SIM Card

  1. Remove the battery cover with a proper tool. Note: The battery cover is tightly fastened to ensure optimum waterproof performance. Therefore, you need to remove the battery cover with a proper tool. Do not remove the battery cover by force.
  2. Open the SIM card slot cover.
  3. Install the SIM card.
  4. Put the card slot cover back in place.

1.4 Attaching the Battery

CAUTION: Use the approved battery to avoid the risk of explosion.

Attach the battery as shown in the diagram (visual description: The battery is inserted into the radio body, with contacts aligning, followed by the battery cover being placed and secured), and then attach the battery cover back.

1.5 Attaching the Belt Clip

Attach the belt clip to the back of the radio as shown in the diagram (visual description: The belt clip slides onto the back of the radio, securing it in place).

1.6 Attaching the Audio Accessory

Open the audio jack cover, and then insert the audio accessory into the jack.

[Note] To ensure optimum waterproof and dustproof performance, close the audio jack cover after disconnecting the audio accessory.

1.7 Charging the Battery

CAUTION: Use the approved charger to charge the battery.

Before initial use, charge the battery. Use the USB Type-C cable to connect the radio with the battery attached to the power adapter, power bank, or PC. To determine the charging status, check the battery icon shown on the LCD display.

[Note] To ensure optimum waterproof and dustproof performance, close the USB Type-C port cover after charging the radio.

2. Basic Operations

2.1 Turning On or Off the Radio

To turn on the radio, long press [Power Key] for two seconds.

To turn off the radio, long press [Power Key] for two seconds, select Power off, and then press the [OK/Menu Key].

2.2 Restarting the Radio

After turning on the radio, long press [Power Key] for two seconds, select Reboot, and then press the [OK/Menu Key].

2.3 Adjusting the Volume

Press the [Volume Up Key] to increase the volume, or [Volume Down Key] to decrease the volume.

2.4 Understanding the Screen

2.4.1 Status Indication

LCD Icons
Icon Radio Status
[Battery Full] More bars indicate more remaining battery power.
[Battery Low] The battery power is low.
[Battery Charging] The battery is being charged.
[Battery Saver Mode] The Battery Saver mode is enabled.
[Cellular Network] The 2G/3G/4G cellular network is enabled.
[No Network] The radio has not registered with the cellular network.
[Signal Strength] The radio has registered with the cellular network. The number of bars indicates the signal strength of the cellular network.
[WLAN Connected] The radio is connected to the WLAN network.
[WLAN Hotspot] The WLAN hotspot is enabled.
[Airplane Mode] The radio operates in Airplane mode.
[Headset Connected] An earpiece is connected.
[No SIM Card] No Nano SIM card is detected.
[GPS Enabled] The GPS feature is enabled.
[BT Enabled] The BT feature is enabled.
[BT Connected] A BT device is connected.
LED Indicators
LED Indicator Radio Status
Glows green
  • The radio is receiving.
  • The battery is fully charged.
Glows red
  • The radio is transmitting.
  • The radio is charging.
Flashes orange A call is on hold.
Flashes red
  • The battery power is low. Recharge or replace the battery.
  • The PoC (Push-to-Talk over Cellular) service is registering.
Flashes green There is/are missed call(s).

2.4.2 Screen Operations

Switching Between Sleep/Wake Mode

To put the screen to sleep, on the home screen, short press [Power Key].

To wake up the screen, press any key on the keypad.

Locking the Screen

When the screen is not in use, you can lock it to avoid unintended operations, protect privacy, and increase battery life.

  1. To enable the Screen Lock feature, do the following:
    1. Press the [Navigation Key] to select Settings, and then press the [OK/Menu Key].
    2. Press the [Navigation Key] to select Screen lock, and then press the [OK/Menu Key].
    3. Press the [Navigation Key] to select Keypad, and then press the [OK/Menu Key].
  2. To lock the screen, do one of the following:
    • Manual lock: Press [Lock].
    • Automatic lock: Set the sleep time. For details, see Setting the Sleep Time. If the standby time reaches the sleep time, the screen is automatically locked.
Unlocking the Screen

Wake up the screen, and then press [OK/Menu Key] and then [Power Key].

2.5 Setting the Programmable Key

The radio provides [Programmable Key] as the programmable key. When you assign a specific feature to the key, you can long press this key to quickly activate the feature.

  1. Press the [Navigation Key] to select Settings, and then press the [OK/Menu Key].
  2. Press the [Navigation Key] to select Programmable key, and then press the [OK/Menu Key] twice.
  3. Press the [Navigation Key] to select the feature, and then press the [OK/Menu Key].

2.6 Checking the Radio Information

  1. Press the [Navigation Key] to select Settings, and then press the [OK/Menu Key].
  2. Press the [Navigation Key] to select About phone, and then press the [OK/Menu Key].

You can check the radio information such as status, model, and version.

3. PoC Service

The Push-to-Talk over Cellular (PoC) service provides one-to-one and one-to-many voice communications over the wider-coverage public network.

[Note] This service is available only when you have installed the PoC application on the radio.

After the radio is connected to a WLAN or cellular network, you can initiate a call through the PoC application.

  1. Press the [Navigation Key] to select the PoC application, and then press the [OK/Menu Key].
  2. Do either of the following:
    • Select a contact from the contact list or recent call list.
    • Enter a contact number in the dialpad.
  3. Select a call type, and then press the [OK/Menu Key].
  4. Speak into the microphone.
    • For a half-duplex voice call, press and hold the [PTT Key] to speak, and release the [PTT Key] after the speech.
    • For a full-duplex voice call, speak directly without pressing the [PTT Key].

If you set the standby group, you can initiate a call to the group directly.

  1. Press the [Navigation Key] to select the PoC application, and then press the [OK/Menu Key].
  2. Press and hold the [PTT Key] to speak, and release the [PTT Key] after the speech.

[Note] For more operations, refer to the User Manual of the PoC application.

4. Settings

In the Settings menu, you can configure the network, radio, and system.

4.1 Wireless and Network

4.1.1 Cellular Network

Before connecting to the cellular network, make sure that the Nano SIM card is installed and the cellular data service is activated.

Press the [Navigation Key] to select Data usage, and then press the [OK/Menu Key]. You can perform the following operations.

Enabling the Cellular Data

Press the [Navigation Key] to select Cellular data, and then press the [OK/Menu Key].

Checking the Data Usage

Press the [Navigation Key] to select Cellular data usage, and then press the [OK/Menu Key].

You can view the amount of data usage to avoid exceeding the data usage limit.

Enabling the Data Roaming
  1. Press the [Navigation Key] to select Mobile network settings, and then press the [OK/Menu Key].
  2. Press the [OK/Menu Key] to enable Data roaming.

You can access data services when you are outside the service area of your network provider.

Selecting the Network Type
  1. Press the [Navigation Key] to select Mobile network settings, and then press the [OK/Menu Key].
  2. Press the [Navigation Key] to select Preferred network type, and then select the network.

4.1.2 WLAN Network

After successful WLAN connection, you can visit the Internet or shared media from other devices in the network.

To connect the radio to the WLAN network, do as follows:

  1. Press the [OK/Menu Key] to enter the WLAN interface.
  2. Press the [OK/Menu Key] to enable WLAN.
  3. Press the [Navigation Key] to select an available network from the WLAN list.
  4. Press the [OK/Menu Key].

If a password is required, enter the password, press the [Navigation Key] to select Done, and then press the [OK/Menu Key] twice. The radio saves WLAN information upon successful connection.

4.1.3 Hotspot

After connecting the radio to the cellular network, you can create a hotspot to offer internet connection to other devices.

  1. Press the [Navigation Key] to select More, and then press the [OK/Menu Key].
  2. Press the [Navigation Key] to select Tethering & portable hotspot, and then press the [OK/Menu Key].
  3. Press the [OK/Menu Key] to enable Portable WLAN hotspot.
  4. Specify Network name, Security, and Password.

4.1.4 BT

The BT feature allows you to transmit voice through wireless earpiece or wireless ring PTT.

Pairing with a BT Device
  1. Press the [Navigation Key] to select BT, and then press the [OK/Menu Key].
  2. Press the [OK/Menu Key] to enable BT.
  3. Press the [Navigation Key] to select the device from the Available devices list.
  4. Press the [OK/Menu Key]. The Pair with xxx? dialog box appears. xxx indicates the BT device name.
  5. Press the [OK/Menu Key] again to pair with the device.
Disconnecting from a BT Device

Press the [Navigation Key] to select the device from the Paired devices list, and then press the [OK/Menu Key] twice to disconnect from the device.

Modifying a BT Device Name

After BT is enabled, the device name is the model by default.

For easier identification, do the following to modify the name:

  1. Press the [Navigation Key] to select Device name, and then press the [OK/Menu Key].
  2. Enter the device name.
  3. Press the [Navigation Key] to select Done, and then press the [OK/Menu Key] twice.

4.1.5 Airplane Mode

When you are in an airplane or in an area with radio restrictions, you may be required to turn off your radio or make your radio enter the Airplane mode. In Airplane mode, your radio automatically disables the cellular network and WLAN. In this case, you cannot use voice or data services.

To enable the Airplane mode, do the following:

  1. Press the [Navigation Key] to select More, and then press the [OK/Menu Key].
  2. Press the [OK/Menu Key] to enable Airplane mode.

4.2 Radio

4.2.1 Display
Adjusting the Brightness

You can adjust the brightness to make the screen brighter or dimmer in different situations.

  1. Press the [Navigation Key] to select Display, and then press the [OK/Menu Key].
  2. Press the [OK/Menu Key].
  3. Press the [Navigation Key] up or down.
Setting the Sleep Time

You can set the sleep time to allow the radio to automatically turn off its screen if no operation is made within the preset sleep time. It helps save battery power.

  1. Press the [Navigation Key] to select Display, and then press the [OK/Menu Key].
  2. Press the [Navigation Key] to select Sleep, and then press the [OK/Menu Key].
  3. Press the [Navigation Key] to select the sleep time, and then press the [OK/Menu Key].
4.2.2 Sound
Adjusting the Media Volume
  1. Press the [Navigation Key] to select Sound, and then press the [OK/Menu Key].
  2. Press the [OK/Menu Key], and then press the [Navigation Key] up or down.
Enabling the Emergency Broadcast

In case of emergencies, the emergency broadcast allows you to receive the relevant information through the radio.

  1. Press the [Navigation Key] to select Sound, and then press the [OK/Menu Key].
  2. Press the [Navigation Key] to select Emergency broadcasts, and then press the [OK/Menu Key].
  3. Do one of the following:
    • Press the [Navigation Key] to select a broadcast type, and then press the [OK/Menu Key]. The options include Show extreme threats, Show severe threats, and Show AMBER alerts.
    • Press the [Navigation Key] to select Turn on notifications, and then press the [OK/Menu Key] to enable or disable it.
    • Press the [Navigation Key] to select Alarm reminder, and then press the [OK/Menu Key] to select the frequency of alarm reminder.
Enabling or Disabling the Screen Lock Sound
  1. Press the [Navigation Key] to select Sound, and then press the [OK/Menu Key].
  2. Press the [Navigation Key] to select Other sounds, and then press the [OK/Menu Key].
  3. Press the [OK/Menu Key] to enable or disable the Screen locking sounds.
4.2.3 Storage
Viewing the Storage Usage
  1. Press the [Navigation Key] to select Storage, and then press the [OK/Menu Key].
  2. Press the [OK/Menu Key] to view the internal storage.
Freeing up the Storage Space
  1. View the storage usage. For details, see Viewing the Storage Usage.
  2. Press the [Navigation Key] to select Cached data, and then press the [OK/Menu Key]. The Clear cached data? dialog box appears.
  3. Press the [OK/Menu Key].
4.2.4 Battery
Viewing the Battery Power

You can view the proportion of remaining battery power and the power usage of applications.

  1. Press the [Navigation Key] to select Battery, and then press the [OK/Menu Key]. The remaining battery power is shown.
  2. Press the [Navigation Key] to select Battery usage, and then press the [OK/Menu Key]. The power usage of applications is shown.
Enabling the Battery Saver Mode
  1. Press the [Navigation Key] to select Battery, and then press the [OK/Menu Key].
  2. Do either of the following:
    • To enable Battery Saver mode manually, press the [Navigation Key] to select Battery saver, and then press the [OK/Menu Key].
    • To allow the radio to enable Battery Saver mode automatically, press the [Navigation Key] to select Power saving mode is on, press the [OK/Menu Key], select the criterion to trigger Battery Saver mode, and then press the [OK/Menu Key].
4.2.5 Memory

Press the [Navigation Key] to select Memory, and then press the [OK/Menu Key]. You can view the occupied memory of running applications.

4.2.6 Location

The Location feature allows the radio to obtain its location information through WLAN, cellular network, or GPS. The location-related application such as Hytera HyTalk can access the location data of the radio.

Setting the Location Mode
  1. Press the [Navigation Key] to select Location, and then press the [OK/Menu Key].
  2. Press the [OK/Menu Key] to enable Location.
  3. Press the [Navigation Key] to select Mode, and then press the [OK/Menu Key].
  4. Select one of the following location modes:
    • High accuracy: The radio locates accurately through GPS, WLAN, and cellular network.
    • Battery saving: The radio locates only through WLAN and cellular network, so as to save battery power.
    • Device only: The radio locates only through GPS without using data traffic.
  5. Press the [OK/Menu Key].
Setting the Scanning Mode
  1. Enable Location. For details, see Setting the Location Mode.
  2. Press the [Navigation Key] to select Scanning, and then press the [OK/Menu Key].
  3. Select whether to enable the following scanning modes:
    • WLAN scanning: Improve location by allowing system applications and service to detect WLAN network at any time.
    • BT scanning: Improve location by allowing system applications and service to detect BT devices at any time.

4.3 System

4.3.1 Language
  1. Press the [Navigation Key] to select Languages, and then press the [OK/Menu Key].
  2. Press the [Navigation Key] to select the display language, and then press the [OK/Menu Key].
4.3.2 Factory Data Reset

CAUTION: The Factory Data Reset feature will erase all information on the radio such as personal information and downloaded applications.

When the radio runs slowly or the applications quit unexpectedly, you can reset the radio to the factory settings to fix the problem.

Press the [Navigation Key] to select Factory data reset, and then press the [OK/Menu Key] three times.

4.3.3 Date and Time

The radio can automatically synchronize with the local date, time, and time zone over a cellular network or allows you to manually set them.

Setting the Date, Time, and Time Zone
  1. Press the [Navigation Key] to select Date & time, and then press the [OK/Menu Key].
  2. Press the [Navigation Key] to select Automatic date & time or Automatic time zone, and then do one of the following:
    If you want to ... You can ...
    Enable the radio to update the date, time, and time zone automatically Press the [OK/Menu Key] to enable the option.
    Set the date, time, and time zone manually
    1. Press the [OK/Menu Key] to disable the option.
    2. Press the [Navigation Key] to select Set date, Set time, or Select time zone, and then press the [OK/Menu Key].
    3. Specify the date, time, or time zone.
4.3.4 Upgrade

CAUTION:

When an update is available, you can upgrade the system in one of the following ways:

5. Applications

5.1 Installing an Application

5.1.1 Through the APP Center

  1. Connect the radio to the cellular or WLAN network.
  2. Press the [Navigation Key] to select APPCenter, and then press the [OK/Menu Key].
  3. Press the [OK/Menu Key] to enter App store.
  4. Press the [Navigation Key] to select the application, and then press the [OK/Menu Key].
  5. Upon downloading completion, press the [OK/Menu Key].

5.1.2 Through the Android Debug Bridge

  1. Install the ADB on the PC.
  2. Connect the radio to the PC with the data cable.
  3. Press the Win + R key combination to open the Run dialog box.
  4. Enter "cmd", and then press Enter to open the command prompt window.
  5. Run the adb install -r D:\xxx.apk command. "D:\xxx.apk" indicates the path of the installation package.

5.2 Uninstalling an Application

If you no longer use an application, you can uninstall it to release storage and improve radio performance.

  1. Press the [Navigation Key] to select Settings, and then press the [OK/Menu Key].
  2. Press the [Navigation Key] to select Apps, and then press the [OK/Menu Key].
  3. Press the [Navigation Key] to select the application, and then press the [OK/Menu Key].
  4. Press the [Navigation Key] to select Uninstall, and then press the [OK/Menu Key].

5.3 Forcibly Stopping an Application

If an application is not responding, you can forcibly stop this application.

  1. Enter the application settings interface. For details, see step 1–3 in 5.2 Uninstalling an Application.
  2. Press the [Navigation Key] to select Force stop, and then press the [OK/Menu Key].

5.4 Clearing the Data or Cache

You can clear the configuration information or temporarily cached data when there is insufficient storage or the application runs slowly.

  1. Enter the application settings interface. For details, see step 1–3 in 5.2 Uninstalling an Application.
  2. Press the [Navigation Key] to select Storage, and then press the [OK/Menu Key].
  3. Do either of the following:
    • To clear the data, press the [OK/Menu Key] twice.
    • To clear the cache, press the [Navigation Key] to select Clear cache, and then press the [OK/Menu Key].

5.5 Setting the Access Permissions

You can manage the permissions for applications to access privacy features, so as to protect your personal data and avoid information leakage.

  1. Enter the application settings interface. For details, see step 1–3 in 5.2 Uninstalling an Application.
  2. Press the [Navigation Key] to select Permissions, and then press the [OK/Menu Key].
  3. Press the [OK/Menu Key] to enable or disable the permissions.

6. Sound Recorder

The SoundRecorder application allows you to record voice at any time during your work time or daily life.

6.1 Recording an Audio File

  1. Press the [Navigation Key] to select SoundRecorder, and then press the [OK/Menu Key].
  2. Press the [OK/Menu Key] to start recording.
  3. Press the [OK/Menu Key] again to finish recording.

6.2 Managing an Audio File

  1. Press the [Navigation Key] to select SoundRecorder, and then press the [OK/Menu Key].
  2. Press the [Navigation Key] to select the audio file.
  3. Press the [OK/Menu Key], and then do one of the following:
    • Press the [Navigation Key] to select Play, and then press the [OK/Menu Key] to play the audio.
    • Press the [Navigation Key] to select View details, and then press the [OK/Menu Key] to view the audio details, such as recording time, duration, file size, and storage path.
    • Press the [Navigation Key] to select Delete, and then press the [OK/Menu Key] twice to delete the audio file.

7. Troubleshooting

Phenomena Analysis Solution
The radio cannot be turned on. The battery may be installed improperly. Remove and reattach the battery.
The battery power may run out. Recharge or replace the battery.
The battery may suffer from poor contact caused by dirtied or damaged battery contacts. Clean the battery contacts.
The keys, LCD display, or LED indicator do(es) not work normally. The keys, LCD display, or LED indicator may fail to function temporarily. Restart the radio.
The keys, LCD display, or LED indicator may be damaged. Contact your dealer or Hytera technicians for maintenance.
The radio fails to be unlocked. The keys may fail to function temporarily. Restart the radio.
The keys may be damaged. Contact your dealer or Hytera technicians for maintenance.
The SIM card is abnormal or out of service because of unpaid charges.
  • Make sure that SIM card functions properly.
  • Pay the charges, and then restart the radio.
The radio cannot access the cellular network. The cellular data feature is not enabled for the SIM card. Contact the carrier to enable the data connection feature.
The signal may be weak. Make sure the radio is within the network coverage.
Both the cellular and WLAN network are turned on, but the WLAN connection is unstable. Turn the WLAN off.
You are unable to hear anyone The signal may be weak. Make sure call participants are within the communication range.
The volume may be low. Increase the volume.
The speaker may be blocked or damaged. Clean the surface of the speaker.
The radio fails to detect the SIM card. The SIM card may be installed improperly. Remove and reattach the SIM card.
The SIM card may suffer from poor contact caused by dirtied or damaged metal contacts. Clean the metal contacts of the SIM card.
The GPS cannot locate your position. The radio may be at an unfavorable position. For example, the signal may be blocked by high buildings or frustrated in the underground areas. Move to an open and flat area, and try again.
The battery fails to be charged. The power adapter plug may be inserted into the socket improperly. Remove and reinsert the plug.
The data cable may be connected improperly. Reconnect the data cable.

If the above solutions cannot fix your problems, or you may have some other queries, contact your dealer for more technical support.

8. Care and Cleaning

To guarantee optimum performance as well as a long service life of the radio, follow the tips below.

8.1 Product Care

8.2 Product Cleaning

CAUTION: Turn off the radio and remove the battery before cleaning.

9. Optional Accessories

CAUTION: Use the accessories specified by the Company only. Otherwise, Hytera will not be liable for any loss or damage arising out of use of any unauthorized accessories.

Contact your dealer for the optional accessories used with the radio.

10. Abbreviations

Abbreviation Full Name
ADB Android Debug Bridge
GPS Global Positioning System
LCD Liquid-Crystal Display
LED: Light-Emitting Diode
PC Personal Computer
PoC Push-to-Talk Over Cellular
PTT Push-to-Talk
SIM Subscriber Identity Module
USB Universal Serial Bus
WLAN Wireless Local Area Networks
Models: PNC360S PoC Radio, PNC360S, PoC Radio, Radio

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