Hisense VIDAA Smart TV 55" H7 Model Series User Manual

Disclaimer

© 2014 Hisense Company Ltd. All Rights Reserved.

All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws.

No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd.

Requests for permission to store, reproduce, transmit or distribute materials may be made to the following address:

Hisense USA Corporation
7310 McGinnis Ferry Road
Suwanee, GA 30024

Hisense, and any and all other Hisense product names, logo's, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders.

Disclaimer on Application Services: Notwithstanding anything to the contrary, some or all pre-installed or subsequently installed Application Services may not be available or function as intended due to reasons outside of Hisense's control, including internet access or local service limitations. Any purchase or use of the Device, including Application Services, is at the user's risk. Application Services are provided on an 'as-available' basis without warranties. Hisense disclaims responsibility for any or all Application Services from functioning at any time. By purchasing the Device, you accept this disclaimer. You are solely responsible for providing an active and working internet connection and necessary hardware/software.

Important Safety Instructions & Information

Symbols:

• The lightning flash with arrowhead symbol ⚡ within an equilateral triangle indicates the presence of uninsulated dangerous voltage within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock.
• The exclamation point ❗ within an equilateral triangle indicates the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

FCC Statement

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio Communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC ID Number WiFi and Bluetooth Module: N89-NU260HS. The WiFi and Bluetooth Module complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

Energy Star

Your Hisense TV is ENERGY STAR® qualified in the "Energy Saving" mode. It meets strict energy efficiency guidelines set by the U.S. Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of these government agencies, designed to promote energy efficient products and practices. Changes to certain features, settings, and functionalities of this TV (i.e., TV Guide, Picture, Sound) can increase or change the power consumption. Depending upon such changed settings, the power consumption may exceed the limits required for the ENERGY STAR qualification in the "Energy Saving" mode.

NOTE: Where the MAINS plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.

WARNING: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority.

Child Safety

It Makes A Difference How and Where You Use Your Flat Panel Display

Congratulations on your purchase! As you enjoy your new product, please keep these safety tips in mind:

THE ISSUE: The home theater entertainment experience is growing, and larger flat panel displays are popular. However, flat panel displays are not always supported on the proper stands or installed according to manufacturer recommendations. Flat panel displays that are inappropriately situated may fall over and cause injury.

THIS MANUFACTURER CARES!: The consumer electronics industry is committed to making home entertainment enjoyable and safe.

TUNE INTO SAFETY:

• One size does NOT fit all. Follow the manufacturer's recommendations for safe installation and use.
• Carefully read and understand all enclosed instructions for proper use.
• Don't allow children to climb on or play with furniture and television sets.
• Don't place flat panel displays on furniture that can easily be used as steps.
• Remember that children can become excited while watching a program. Care should be taken to place or install the display where it cannot be pushed, pulled over, or knocked down.
• Care should be taken to route all cords and cables so they cannot be pulled or grabbed by curious children.

WALL MOUNTING: IF YOU DECIDE TO WALL MOUNT YOUR FLAT PANEL DISPLAY, ALWAYS:

• Use a mount recommended by the display manufacturer and/or listed by an independent laboratory (e.g., UL, CSA, ETL).
• Follow all instructions supplied by the display and wall mount manufacturers.
• If you have doubts about your ability to safely install your display, contact your retailer about professional installation.
• Make sure the wall where you are mounting the display is appropriate. Some wall mounts are not designed for walls with steel studs or old cinder block construction. If unsure, contact a professional installer.
• A minimum of two people are required for installation, as flat panel displays can be heavy.

[HDMI logo] This TV incorporates High-Definition Multimedia Interface (HDMITM) technology. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

[Dolby Digital Plus logo] Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

[CEA logo] Consumer Electronics Association www.CE.org/safety

Important Safety Instructions

General Safety:

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15. Apparatus should not be exposed to dripping or splashing, and objects filled with liquids, such as vases, should not be placed on the apparatus.

Antenna Installation Safety:

16. An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can fall into such power lines or circuits. When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits, as contact with them might be fatal.

Electrical Safety & Usage:

17. Do not overload wall outlets and extension cords, as this can result in a risk of fire or electric shock.
18. Do not push objects through any openings in this unit, as they may touch dangerous voltage points or short out parts that could result in fire or electric shock. Never spill or spray any type of liquid into the unit.
19. If an outside antenna or cable system is connected to the unit, be sure the antenna or cable system is grounded to provide some protection against voltage surges and built-up static charges. Section 810 of the National Electrical Code, ANSI/NFPA 70, provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.
20. When replacement parts are required, be sure the service technician uses replacement parts specified by the manufacturer or those that have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards.
21. Upon completion of any service or repairs to this unit, ask the service technician to perform safety checks to determine that the unit is in proper operating condition.

Connecting Equipment & High Volume:

22. When you connect the product to other equipment, turn off the power and unplug all of the equipment from the wall outlet. Failure to do so may cause an electric shock and serious personal injury. Read the owner's manual of the other equipment carefully and follow the instructions when making any connections.
23. Sudden high volume sound may cause hearing or speaker damage. When you use headphones, keep the volume at a moderate level. Continuous use of headphones with high volume sound may cause hearing damage.

Condensation:

Moisture may form in the operating section of the unit if it is brought from cool surroundings into a warm room or if the room temperature rises suddenly. This can impair performance. To prevent this, let the unit stand in its new surroundings for about an hour before switching it on, or ensure the room temperature rises gradually. Condensation may also form during the summer if the unit is exposed to air conditioner breeze. In such cases, change the unit's location.

Handling the LCD Panel:

Do not press hard or jolt the LCD panel, as this may cause it to break and result in injury. If the LCD panel is broken, do not touch the liquid inside; it may cause skin inflammation. If the liquid gets in your mouth, gargle immediately and consult a doctor. If it gets in your eyes or touches your skin, consult a doctor after rinsing for at least 15 minutes in clean water.

Possible Adverse Effects on LCD Panel:

Fixed (non-moving) patterns left on the LCD Panel for long periods can become permanently engrained, causing subtle but permanent ghost images. This type of damage is NOT COVERED BY YOUR WARRANTY. Never leave your LCD Panel on for long periods while displaying fixed images (e.g., stock tickers, video game patterns, TV station logos, websites) or special formats that do not use the entire screen (e.g., letterbox style 16:9 media on a 4:3 display, or 4:3 media on a 16:9 display).

Technical Limitations:

The following symptoms are not signs of malfunction but technical limitations:

• LCD Panels are manufactured with high precision; however, sometimes parts of the screen may have missing picture elements or luminous spots. This is not a malfunction.
• Do not install the LCD Panel near electronic equipment that produces electromagnetic waves, as this may cause interference.
• Interference may occur while using infrared devices such as infrared cordless headphones.

Declaration of Conformity: This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

End of Life Directives: Your TV contains recyclable materials. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance at www.eia.org.

Non-active Pixels: The LCD panel contains millions of thin film transistors. Occasionally, a few non-active pixels may appear as fixed black, blue, green, or red points. These do not adversely affect performance and are not considered defects.

Power Source:

• TO USE AC POWER: 1. The power cord is attached to the TV. 2. Connect the AC cord into an AC outlet.
• WARNING: Do not connect this unit to power using any device other than the supplied AC cord. This could cause fire, electrical shock, or damage. Do not use with a voltage other than specified.
• CAUTION: When this unit is not used for a long time (e.g., away on a trip), unplug it from the AC outlet for safety. Do not plug/unplug the AC cord with wet hands, as this may cause electrical shock.

Getting Started With Setting Up Your TV

Register Your TV to Receive Hisense News

Thank you for purchasing this Hisense VIDAA Smart TV. It offers an integrated way to view TV content, use apps, play different types of media, and access the Internet. This User Manual provides information about its features and steps to connect devices, attach the TV stand, complete the Guided Setup, and configure settings.

To stay informed about Hisense products, scan the QR codes below using your mobile phone. You may need to download a QR code scanning application. You can also visit www.hisense-usa.com/support or www.hisense-usa.com/support/productreg.

[QR Code for Product Registration]

[QR Code for Product Support]

Package Contents

IMPORTANT: Look inside the styrofoam packaging to ensure all items are present.

Your package contains:

• VIDAA Smart TV (with Power Cord attached)
• TV neck (silver item)
• TV support anchor (white item)
• TV base (glass)
• Hisense VIDAA Smart TV Quick Start Guide
• Important Safety Information and Warranty Card leaflet
• 2 AA batteries
• 2 AAA batteries
• 10 Phillips screws (M5x12mm)
• 2 Phillips screws (ST4)
• 1 IR Blaster cable (optional, for controlling other devices with the TV remote. See 'Connecting Devices to the TV' section.)
• 1 standard TV remote (larger)
• 1 Bluetooth® remote 'Merlin'™ (voice-activated air remote control)

Required Tools and Devices

• Phillips screwdriver (not included)
• Wi-Fi device, Router, or other device for Internet connectivity

Important Tips about Attaching a TV stand or Wall Mount Bracket

Ensure adequate air circulation around the TV. Allow sufficient space as shown in the diagrams. Avoid operating the TV at temperatures below 41°F (5°C).

WARNINGS:

• When mounting on a wall or placing on furniture, maintain at least 4 inches (10 cm) between the TV and other objects (walls, cabinet sides) to ensure proper ventilation and prevent overheating.
• Do not mount the TV at more than a 12-degree tilt.
• Use only recommended screws (length and diameter).
• Do not fasten screws too firmly, as this may damage the TV or cause it to fall, leading to personal injury. Hisense is not liable for such accidents.
• Some parts may be warm or hot to the touch.
• Do not place fabric or paper underneath, on top of, or beside the TV, as this can block ventilation and cause a fire.
• For wall mount installation details, consult the third-party manufacturer's instructions or a professional installer.
• Do not operate or handle the TV with wet hands.

Diagram: Correct way to attach the TV stand

Shows a TV stand with recommended clearance of 4 inches (10 cm) on the sides and 12 inches (30 cm) at the back for air circulation.

Diagram: Correct way to attach the wall mount bracket

Shows a wall mount with recommended clearance of 4 inches (10 cm) on the sides and 12 inches (30 cm) at the back for air circulation.

Diagram: Inadequate air circulation

Illustrates how blocked air circulation can lead to TV overheating and fire.

Important Tips about Lifting and Moving the TV

• At least 2 people are recommended for lifting and transporting the TV.
• Disconnect the power cord and all cables before moving.
• When holding the TV, face the screen away from you to avoid damage.
• Hold the top and bottom of the TV firmly.

Attaching the TV Stand

Follow these steps:

1. Carefully place your TV on a soft, cushioned surface to prevent screen damage.
2. Secure the STAND COLUMN to the BASE with four M5x12mm screws.
3. Align the BASE STAND with the screw holes on the bottom of the TV and secure it with four M5x12mm screws.
4. Secure the STAND COVER to the STAND COLUMN with four screws: two ST4 screws in the front and two M5 screws in the back.

Diagram: Stand Installation steps

Illustrates the four steps for attaching the TV stand, showing screw locations and types.

Installing a Wall Mount Bracket (not included)

Your TV can be mounted on a wall using a separately purchased bracket. Before installation:

1. Remove the TV stand if already attached.
2. Place the TV face down on a clean, safe, cushioned surface.
3. Place spacers (not included) in the corresponding bracket holes.

CAUTION:

• Use provided spacers between the TV and bracket.
• Use fixing screws (not provided) that are 9.5 - 11.5 mm in length from the attaching surface of the mounting hook to prevent internal damage and ensure secure mounting.
• Follow the wall-mount bracket manufacturer's instructions.
• If unsure about installation, contact a professional installer or service technician. Hisense is not responsible for damages or injuries due to mishandling or incorrect assembly.
• Screw diameter and length may differ based on the Wall-Mount Bracket model.

Locating Ports and Buttons on Your VIDAA Smart TV

TV Side View: Shows the location of ports on the side of the TV, including HDMI, USB, ANT/CABLE IN, COMPONENT IN, AV IN, AUDIO OUT, and PC/DVI AUDIO IN.

Button View: Shows the location of physical buttons on the TV, typically including Power, Volume Up/Down, Channel Up/Down, Mute, and Input.

TV Bottom View: Shows the location of ports on the bottom of the TV, including Power input, LAN, IR BLASTER, DIGITAL AUDIO OUT, HDMI ports (HDMI1, HDMI2, HDMI3, HDMI4), VGA, PC/DVI, AUDIO IN, USB ports, and COMPONENT IN.

Connecting Devices to the TV

This section provides steps to connect various devices.

Connecting an antenna, cable or satellite box

1. Connect one end of a coaxial cable (not included) to the [RF OUT] jack on the antenna, cable, or satellite box. A 300-75 Ohm adapter or combiner may be needed for certain antenna setups.
2. Connect the other end of the cable to the [ANT/CABLE] jack on the TV's back panel.
3. Select TV as the input source using the [INPUT] button.

Diagram: Connecting an Antenna to the TV

Illustrates connecting a coaxial cable from an antenna or set-top box to the TV's ANT/CABLE jack.

Connecting an Audio Visual (AV) device with a composite cable

1. Use the yellow (video), white (audio left), and red (audio right) cables to connect the external AV device's composite video/audio jacks to the TV's corresponding jacks.
2. Plug the connected devices into the main power socket before switching on the TV.
3. Select AV as the input source using the [INPUT] button.

Diagram: Connecting an AV device with a composite cable

Shows connecting a VCR, DVD Player/Recorder, or Video Camera using composite cables (yellow, white, red) to the TV's AV IN jacks.

Connecting an AV device with a component (YPB PR) cable

1. Use a component cable to connect the external device's YPBPR output jacks to the TV's YPBPR jacks. Use an audio cable to connect the external device's audio jacks to the TV's AUDIO (L/R) jacks.
2. Plug the connected devices into the main socket before switching on the TV.
3. Select Component as the input source using the [INPUT] button.

Diagram: Connecting an AV device with a component cable

Shows connecting a DVD Player/Recorder or Set-top box using component cables (Y, PB, PR) and audio cables (Red/White) to the TV's COMPONENT IN and AUDIO jacks.

NOTE: One AV device can be connected using either a component or composite cable.

Connecting an AV device with an HDMI cable

This connection supports digital signals from HDMI-enabled devices like PVRs, DVDs, Blu-Ray players, AV receivers, and digital devices. Some devices may require HDMI signal output to be set in their settings.

1. Use an HDMI cable to connect the [HDMI] output jack of the AV device to an [HDMI] jack on the TV.
2. Plug the connected devices into the main socket before switching on the TV.
3. Select one of the HDMI sources as the input source using the [INPUT] button.

Diagram: Connecting an AV device with an HDMI cable

Shows connecting a DVD player or Set-top Box to the TV using an HDMI cable.

NOTE: The HDMI connector provides both video and audio signals; an audio cable is not necessary.

Connecting a Headphone

You can connect headphones or an analog sound bar to the [AUDIO OUT] jack. When headphones are connected, the TV's built-in speakers will be disabled.

Diagram: Connecting headphones to the TV

Shows connecting headphones via an audio cable to the TV's AUDIO OUT jack.

Connecting a PC with a VGA Cable

1. Use a VGA cable to connect the PC's [VGA output] jack to the TV's [VGA] jack. Use an audio cable to connect the PC's [Audio Output] jack to the TV's [PC/DVI AUDIO IN] jack.
2. Plug the connected devices into the main socket before switching on the TV.
3. Select VGA as the input source using the [INPUT] button.

Diagram: Connecting a PC with a VGA cable

Shows connecting a computer to the TV using a VGA cable and an audio cable.

NOTE: For use as a monitor, consult the PC Video/Graphic card manufacturer. A VGA cable is not supplied. A VGA cable with 2 ferrite cores is recommended.

Connecting an Audio Receiver with a Digital Audio Cable

1. Use an audio cable to connect the digital [AUDIO IN] jack of the AV device to the TV's digital [AUDIO OUT] jack. Alternatively, use an RCA Y-cable (1/8"-stereo mini to L/R phono) to connect an analog sound system to the TV's [AUDIO OUT] jack.
2. Plug the connected devices into the main socket before switching on the TV.
3. Select the corresponding source on the audio receiver.

Diagram: Connecting an audio receiver with a digital audio cable

Shows connecting an Audio Amplifier or Speaker system to the TV's DIGITAL AUDIO OUT or AUDIO OUT jacks using audio cables.

NOTE: When using a digital audio system, decrease TV and system volume. 5.1 channel surround sound is available when the TV is connected to an external device supporting it. If the receiver is set to 'ON', sound outputs from the digital [AUDIO OUT] jack. For DTV signals, 5.1 CH sound is sent. For HDMI sources, only 2 CH audio is heard. For 5.1 CH audio via HDMI, connect the digital [AUDIO OUT] directly from the source device to an amplifier or home theater. Ensure 'Settings > Sound > Digital Sound Output' is set to PCM or Dolby Digital.

Connecting an IR Blaster Cable

Connect an IR Blaster cable to your TV and a device with a specific remote (like a Set Top Box or DVR) to control that device with your VIDAA Smart TV remote.

Configuring the Device:

1. Connect the IR Blaster cable plug to the [IR Blaster] port on the TV back and place the other end on the Set Top Box. (Use tape to secure if needed.)
2. Go to Settings > TV Settings > Setup IR Blaster.
3. Select the input, device type, and lineup provider.
4. Follow the on-screen prompts (Click Next).

Adding the Device:

1. Select the manufacturer of the device.
2. Click Next.
3. Press the Channel up button on the remote to test the device.
4. Click Next. A 'Media Device Setup is Completed' message will appear.
5. Click Finish.

Diagram: Connecting an IR blaster cable to the TV

Shows an IR Blaster cable connecting from the TV's IR BLASTER port to a Set-top Box, near its remote sensor.

Establishing an Internet Connection

Connecting Your TV to a Wired or Wireless Network

You can connect your TV to a wireless or wired network.

Connecting to a Wireless Network

Our built-in wireless LAN adapter supports IEEE 802.11 b/g/n protocols. An IEEE 802.11n router is recommended for smoother video playback.

NOTE:

• The Hisense built-in Wireless LAN Adapter must be used; external USB adapters are not supported.
• Your TV must connect to a wireless IP sharer. If the sharer supports DHCP, your TV can use DHCP or a static IP address.
• Select an unused Wi-Fi channel to avoid interference.
• The TV may not support security systems other than WEP, TKIP, or TKIP-AES (WPS2 Mixed) if Pure High-throughput (Greenfield) 802.11N mode is selected.
• Wi-Fi Protected Setup (WPS) is supported for connection via Push Button Configuration (PBC) or PIN.

Diagram: Connect the TV to a wireless network

Shows a TV with a built-in wireless adapter connecting to a Wireless IP Sharer (Router) via LAN Cable.

Connecting to a Wired (Ethernet) Network

You can connect your TV to your LAN in three ways:

Option 1: Connects the TV via LAN Cable to a Wireless IP Sharer (Router).

Diagram: Connect a LAN port on the TV to an external modem

Shows a TV connecting via LAN Cable to a Wireless IP Sharer (Router).

Option 2: Connects the TV via LAN Cable to an IP Sharer connected to an external modem.

Diagram: Connect a LAN port on the TV to an IP sharer

Shows a connection from the Modem Port on the Wall, through an External Modem, to an IP Sharer (Router), and then via LAN Cable to the TV's LAN Port.

Option 3: Connects the TV directly to a network wall outlet with a Cat 5 cable.

Diagram: Connect a LAN port on the TV to a network wall outlet

Shows a LAN Cable connecting the TV's LAN Port to a network wall outlet.

Network Configuration Notes:

• For Dynamic Networks, use a modem/router supporting DHCP, which automatically provides IP address, subnet mask, gateway, and DNS.
• For Static IP addresses, manually enter these values via the TV's Cable Setup Screen. Contact your Internet Service Provider (ISP) for details.
• ADSL modems supporting DHCP can also be used for static IP addresses.

Using Different Remotes for Your TV

About the Three Types of Remotes that You Can Use

You can use:

• 'Merlin'™ (smaller Bluetooth-enabled remote included with your TV)
• The standard IR-based remote
• An IP-based remote (using your tablet or mobile phone via the Hisense Anymote app)

'Merlin'™ (the smaller Bluetooth remote)

'Merlin' is a Bluetooth-based remote for controlling your TV from up to 10 meters (32 feet) away, allowing voice commands and interactive functions. Pair it with your TV to use these features.

Buttons on the Bluetooth-based Remote Control 'Merlin':

Diagram: 'Merlin' the Bluetooth Remote Control

Illustrates the buttons on the 'Merlin' remote, including Status Indicator, Power On/Off, Microphone for voice search, Mute audio, Select input, TV, VOD, Media, App Center, Display Home Panel, Display Information Panel, Navigation buttons, OK (Confirm), Play/Pause, Return, Menu, Volume Up/Down, Activate voice command, Edit settings, Enter channels, Search Content and Web, Special function keys, and Launch TV Guide/PrimeTime Mini-Guide.

Merlin's LED Status Indicator Lights

'Sleep' mode: The remote enters 'Sleep' mode 30 seconds after the last button press to conserve battery. Any movement or button press wakes it up.

Putting Batteries in Merlin

Diagram: Putting batteries in Merlin

Shows how to open the battery cover, insert two AA batteries (observing polarity), and close the cover.

WARNING: Do not expose batteries to excessive heat.

The Standard Infrared (IR) Remote

This remote uses infrared light and requires a line of sight to communicate with the TV. Ensure there are no obstructions between the remote and the TV, and do not sit too far away.

Putting Batteries in the Standard IR Remote Control

1. Push the latch on the back of the remote to open the battery cover.
2. Insert two AAA batteries, matching polarity.
3. Close the battery cover.

Using Different Remotes for Your TV

Buttons on the Standard Infrared Remote

Diagram: Standard IR remote

Illustrates the buttons on the standard IR remote, including Power On/Off, Number pad (0-9), Input, Volume Up/Down, Mute, Channel Up/Down, GUIDE, Display Home Panel, Display TV program guide, Display Information Panel, Navigation buttons, OK (Confirm), Return, Menu, Apps, Media, Setup, Browse, Play/Pause, Exit, and Special function keys.

Using your Tablet or Mobile Phone as an IP Remote

You can use your personal device as an IP remote by installing the free Hisense Anymote app and connecting to the same Wi-Fi network as the TV. This allows control without line-of-sight.

Setting Up Your Tablet or Mobile Phone to Control the TV

Before you begin: Download the Hisense Anymote app from the Google Playstore.

To set up your device as an IP remote:

1. Connect the TV and Your Personal Device to the same Wi-Fi network: Ensure both devices are on the same network.
2. From your TV, go to Settings > Wireless and networks > Choose a Wi-Fi network.
3. Connect your tablet or phone to the same Wi-Fi network.
4. Pair the Device and the TV:
5. Turn on Bluetooth on your device and ensure it's visible on the TV.
6. Open the Hisense Anymote app on your device.
7. View the list of devices and select your TV.
8. On your TV, go to Settings > Personal > Pair virtual remotes.

Screenshot: Manage IP Remotes window

Shows the 'Manage IP remotes' screen within the TV's settings, indicating options to 'Connect to new IP remotes' and 'Accept new pairing requests'.

5. Select 'Connect to new IP remotes'.

NOTE: If the TV device isn't found, you can add it manually by typing the IP address. A pairing code will be displayed on the TV.

First Time Guided Setup

Turn the TV on to Begin the First Time Setup Menu

The Setup Wizard guides you through initial setup when you first turn on the TV.

1. Press the [POWER] button to turn on your TV. A startup page with Hisense and VIDAA logos will appear, followed by the Welcome page of the Setup Wizard.
2. Screenshot: Welcome page
3. Navigate to the Language page using the [Navigation] buttons and select your language (English, Spanish, or French).
4. Press the [OK] button to confirm your selection.
5. Screenshot: Language page
6. Select 'Next'. The End User License Agreement page displays.
7. Press the [OK] button to accept the license terms and click 'Next'.
8. The Remote Control page prompts you to pair your remote.
9. Screenshot: Remote Control page
10. Press the [Red] button and the [OK] button simultaneously on the remote and release when the Red LED appears.
11. Screenshot: Remote Control Pairing page

A confirmation page indicates successful remote pairing, enabling AirMouse functionality.

Screenshot: Confirmation page

Network Connection:

7. The TV Environment window displays (Home Environment is default). Click 'Next'.
8. The Network Connection window displays. Select your network connection and click 'Next'.

Screenshot: TV Environment page

Screenshot: Network Connection page

Air Mouse and Voice Command Features

Using the Air Mouse and Voice Command Features

The Air Mouse feature allows point-and-click control on the TV screen for typing and navigation. The Voice Command (Voice Search) feature lets you use voice commands to control the TV, change channels, search, and more.

Using the Air Mouse Feature

The Air Mouse works wirelessly via the Bluetooth 'Merlin' remote. Its motion sensor detects movement for control.

To use the Air Mouse:

1. Shake the 'Merlin' remote from side to side.
2. Click the [Navigation] or [Confirmation] button on the remote as needed.

Using the Voice Search Feature

Speak into the microphone on the 'Merlin' remote to control TV channels, websites, apps, and more. The remote must be paired to the TV.

To use Voice Search:

1. Press and release the [Voice Search] button on the remote when 'Speak Now' appears on the screen.

Screenshot: Welcome to Voice Search page

The first time, a tutorial appears; you can skip it or start the tutorial.

2. Speak into the microphone. The Status Indicator LED turns red, and a 'Working' message appears.

Tips for Voice Commands: Use commands starting with "Channel", "YouTube", "Open", "Search", "Google", or "Parental Control" for direct results.

Choosing Voice Search Settings

You can customize voice search settings:

1. Press the [Home Panel] button on the remote.
2. Go to Settings > Personal > Voice Search.
3. Select options like Language and Block offensive words.

Navigating the Home Screen and Information Panels

Overview of the Home Screen, Shortcuts Bar and Information Panel

The Home Screen Panel provides access to the four VIDAA Smart TV centers: TV, On Demand, Media Center, and App Center. It also provides access to Screen Share Center and input options.

The Shortcuts Bar (to the right of the Home Screen Panel) offers quick access to Google Search, PrimeTime, Chrome, Playstore, Google, and Settings.

Diagram: Home Panel

Shows the main VIDAA Smart TV home screen with icons for TV, On Demand, Media Center, App Center, Screen Share Center, and Show all inputs.

Accessing the Home Panel Menu and Shortcuts Bar Features

To access the Home Panel:

1. Press the [Home] button on your remote.
2. Use the [Navigation] buttons to make selections.

HOME PANEL MENU FEATURES

• TV: View live broadcast TV.
• On Demand: Access applications like Play Movies & TV, YouTube, Vudu, Amazon Instant Video, and Netflix.
• Media Center: View photos, music, and videos from personal devices or cloud accounts.
• App Center: Find, manage, and launch applications.

Screen Share Center

The Screen Share Center allows you to stream photos, music, and videos from streaming-enabled devices (like Android phones/tablets) to the TV screen. It also supports streaming from most mobile apps.

Diagram: Screen Share Center

Illustrates streaming content from devices to the big screen.

Using the Screen Share Center to Stream Content From Your Device to the TV

Streaming sends media files from your device to the TV.

From Your Phone or Tablet:

1. Download a streaming app (e.g., Twonky™) and look for the 'Beam' icon.
2. Ensure your phone/tablet is on the same Wi-Fi network as the TV.
3. On your device, go to Settings > Device > Display > Cast Screen.
4. Click 'Accept' on the 'Invitation to Connect' window.

Content will begin streaming to the TV.

From your Laptop or Desktop Computer:

1. Ensure TV and computer are on the same Wi-Fi network.
2. On your computer, open Windows Media Player.
3. Go to Stream > Turn on Media Streaming.
4. In the 'Media Streaming options' window, select your computer and click 'Allowed'.
5. Click 'OK'.
6. On your VIDAA Smart TV, go to the Media Center; your computer's media list will display for browsing.

Using the Screen Share Center to Mirror Content from Your Device on to the TV

Mirroring projects your device's screen onto the TV using Wi-Fi Direct™. This differs from streaming as it mirrors the entire screen, not just media files.

To mirror content:

1. Click the [Home Panel] button on your remote.
2. Navigate to Screen Share Center.
3. On your phone or tablet, go to Settings > Device > Display > Cast Screen (or similar 'Mirror'/'Cast Screen' function).
4. Click 'Accept' on the 'Invitation to Connect' window.

Your device's screen will display on the TV.

Show all Inputs

The 'Show all Inputs' menu displays a list of connected devices. Select 'Show All Inputs' from the Home panel, or press the [Yellow] button on the remote.

Hide Inputs

To hide the list of connected devices, select 'Hide Inputs' from the Home panel, or press the [Yellow] button on the remote.

Edit Input Information

To edit input source names, select the input and press the [Red] button. Use the on-screen keyboard to rename the input (e.g., 'XBOX').

SHORTCUTS BAR FEATURES

• Google Search: Search for content across TV, On Demand, Media Center, and App Center.
• PrimeTime: Aggregates content from TV, Netflix, YouTube, Amazon Instant Video, and other streaming sites, recommending content.
• Chrome: Web browser for surfing the internet and syncing tabs, bookmarks, and history from your computer.
• PlayStore: Access Android apps, games, music, and other content.
• Google: View or listen to content like music, photos, or YouTube videos.
• Settings: Access TV configuration options.

TV SETTINGS

• Startup Input Source: Choose the content source to start when the TV powers on.
• Select Live TV Source: Choose the source for local TV channels.
• Setup IR blaster: Use an IR blaster cable to control other devices (DVR, set-top box) with the TV remote.
• Scan Channels: Scan for channels from your TV antenna or cable set-top box.
• Manage channels: Manually add or delete channels.

WIRELESS AND NETWORKS

• Select a Network: Change or view the network connection type.
• Ethernet: Turn Ethernet 'On' or 'Off'.
• Wi-Fi: View Wi-Fi connection status and IP address.
• Wi-Fi Direct: Turn 'On' to stream content from a streaming-enabled device, or 'Off'.
• Proxy: Edit or create proxy server settings.
• Bluetooth: Turn 'On' or 'Off' Bluetooth, or view available devices.
• Network Status: View details like Internet connectivity, Wi-Fi status, and local network information.

PERSONAL

• Language: Select or edit the TV's language.
• Keyboard and Input Method: Select or edit the keyboard type (Remote or Physical).
• Set Pointer Speed: Adjust pointer movement distance.
• Speech: Select Voice Recognizer for voice commands or Text-to-Speech Engine.
• Pair virtual remotes (IP): Connect to new IP remotes. Refer to 'Customizing Advanced Settings'.
• Pair the Merlin™ remote (Bluetooth): Pair the Bluetooth remote for Voice Search and other features.
• Voice Search: Set or edit Voice Search settings.

ACCOUNT

• Make Passwords visible: Turn this setting 'On' or 'Off'.
• Add a Google Account: Synchronize the TV to your Google accounts.

PRIVACY

• Parental control: Turn 'On' or 'Off'. If 'On', create a password to set options like Lock Input Source, Lock TV program by ratings, and Change parental control password. See pages 29-32 for details.
• Lock input source: Prevent other sources from accessing TV channels when Parental Control is 'On'.
• Lock TV program by ratings: Block access to TV programs based on their ratings.
• Change parental control password: Change the password for content and source access control.
• Personal data reports: Allow Google to receive utilization reports.
• Clear search history: Clear recent searches and searchable items.
• Set safety: Block adult content, require PIN for Google Chrome & Play Store, deactivate Netflix or VUDU.
• Backup and restore: Back up app data, Wi-Fi passwords, and settings to Google servers, or perform a Factory Reset.

DISCLAIMER: DISABLING THIRD-PARTY APPS If you disable a Hisense third-party app (e.g., Netflix), the service provider will not automatically discontinue billing. Contact the provider directly to stop billing.

APPS AND STORAGE

• Internal Storage: Manage internal storage space.
• External Storage: Manage external storage space.
• Running Apps: View internal space used by running apps.
• Downloaded apps: View internal space used by downloaded apps.
• All apps: View the total internal space used by all apps.

Navigating the Home Screen and Information Panels

System

• Date & Time: Set the date and time.
• Location and Area: Set the location.
• Power: Set the timer for automatic TV turn-off.
• Accessibility: Edit system services like TalkBack, Speak Passwords, Text-to-speech output, and Touch and hold delay.
• Security: Set or change security settings.
• Connected home devices: Play media from your home network.
• About: View general information (manufacturer, model, software version) and check for remote/TV software updates.

Alerts

The Alerts icon on the Shortcuts Bar shows the number of Android notifications received by the TV.

Using the Sleep Timer

To use the Sleep Timer:

1. Press the [Home Panel] button on your remote.
2. Navigate to Settings > System > Power.
3. Select a time increment from the list.

NOTE: The Sleep Timer is disabled when the TV is turned off and back on.

Using Parental Control

Parental Control allows blocking of channels, movies, and content inappropriate for children.

Turning Parental Control 'On'

1. Press the [Home Panel] button and navigate to Settings, or press the [Edit Settings] button.
2. Click the Settings icon.
3. Navigate to Privacy > Parental Control.
4. Select 'ON' for Parental Control.
5. Create a 4-digit password.
6. Confirm the password. A confirmation message will appear.

Screenshot: Parental Control Password window

Turning Parental Control 'Off'

1. Press the [Home Panel] button and navigate to Settings, or press the [Edit Settings] button.
2. Navigate to Settings > Privacy > Parental Control.
3. Select 'OFF' to disable Parental Control.
4. Enter your 4-digit password. A confirmation message will appear.

Locking the Input Source

Parental Control must be 'ON' to lock input sources or TV programs by ratings.

1. Navigate to Settings > Privacy > Lock Input Source.
2. Enter your password.

Screenshot: Lock Input Source window

3. Select the source to lock and click OK.

Locking a TV Program by Ratings

1. Navigate to Settings > Privacy > Lock Input Source.
2. Enter your password.

Screenshot: Program Rating Lock window

3. Select the program type to lock.

NOTE: Blocking a rating also blocks all higher ratings (e.g., blocking PG-13 also blocks R and NC-17).

Description of U.S. TV Ratings

Description of Age-based Ratings

U.S. Movie Ratings

Canadian English Ratings

Canadian French Ratings

NOTE: If you forget your password, call Hisense Electronics Consumer Care Center or reset your TV to factory settings.

Accessing the Information Panel

The Information Panel displays context-sensitive information about the current content (e.g., program details for live TV, episode info for On Demand).

Information Panel Elements for Live TV

When viewing live TV, the panel shows tabs for:

• Info: Program details.
• Channels: List of available local channels.
• Favorites: List of saved channels.

To access the Information Panel while viewing live TV:

1. Press the [Information Panel] button on the remote.

Screenshot: Information Panel window during live TV broadcast

Shows the Information Panel with Info, Channels, and Favorites tabs, and example content details.

2. Use the [Navigation] buttons to make selections within the Information Panel.

Navigating the Four VIDAA Smart TV Centers

About the Four VIDAA Smart TV Centers

The VIDAA Smart TV series features four main centers, allowing easy navigation between them:

• TV: Access live broadcast TV content.
• On Demand: Access online video content.
• Media Center: Access photos, music, and videos from personal devices or cloud accounts.
• App Center: Access pre-installed and downloaded applications.

TV Center

Select the [TV] button on your remote to view live broadcast TV content. Switch to other areas by pressing the appropriate button.

Overview of the TV Center

On-Screen Information: When a channel is selected, an Information Banner appears showing program rating, start/end time, current time, network ID, captions availability, and upcoming programs.

Info: Pressing the [Information Panel] button and selecting 'Info' displays on-screen information.

Favorites: Select 'Favorites' to view and quickly access preferred channels. Click 'Add to Favorites' to add the current channel. Navigate favorite channels using the [Navigation] button.

TV Settings: Press the [Edit Settings] button to adjust Picture, Screen, Sound, Broadcast, and Settings.

On-Next Program Guide: View upcoming scheduled programs while watching a channel.

Using the On-Next Program Guide

1. Press the [Information Panel] button on your remote.
2. Select 'Info'. Upcoming program names appear at the bottom.

Using the Channel List

1. Press the [Information Panel] button on your remote.
2. Select 'Channels'. A full list of channels and programs appears.

Diagram: Full Program Guide

Shows a list of channels with program information, including channel number, name, and current/upcoming program details.

Adding Channels to your Favorites

1. Tune to the desired channel.
2. Press the [Information Panel] button.
3. Click the 'Info' tab.
4. Click 'Add to Favorites'. A star icon will appear next to the channel number.

Removing Channels from Your Favorites

1. Tune to the channel you wish to remove.
2. Press the [Information Panel] button.
3. Click the 'Info' tab.
4. Click 'Remove from Favorites'. The star icon will disappear.

On Demand

Diagram: On Demand home page

Shows icons for Play Movies & TV, YouTube, Netflix, Amazon Instant Video, and VUDU.

Overview of the On Demand Center

On Demand allows you to find, manage, and launch pre-installed Video on Demand (VOD) applications such as Amazon Instant Video, YouTube, Netflix, and others.

Available content providers include:

• Play Movies & TV
• YouTube
• Vudu
• Amazon Instant Video
• Netflix

Disclaimer: Available VOD content providers may vary by region.

Browsing On Demand

Option 1: Press the [VOD] button on your remote and use navigation buttons. Option 2: Press the [Home panel] button and select On Demand.

Viewing Information about an On Demand Application

1. Use navigation buttons to select an application.
2. Press the [Information Panel] button. A side panel shows version and update date. You can also click 'Launch'.

Launching an Application

1. Use navigation buttons to select the application.
2. Press the [Confirm] button.

Exiting Out of On Demand

Press the relevant button on your remote to switch to a different area.

Description of Features

Media Center

Overview of the Media Center

The Media Center is a central location to upload, view, and listen to content (photos, music, movies) via personal devices (USB), cloud services (Dropbox, Google Drive), or streaming over your home network.

Diagram: Media Center Home Page

Shows the Media Center interface with options for Showcase, Videos, Photos, Music, and Devices.

When you connect a personal device, the Media Center detects it and prompts you to select it for your Media Collection. If a 'Media Device Detected' window doesn't appear, try a different USB port.

The Media Center displays information such as album name, folder location, date created, duration, file size, and number of times watched.

Supported File Formats for the Media Center

Media Pages that Make up the Media Center

The Media Center home page has five tabs: Showcase, Videos, Photos, Music, and Devices. These populate when scanning is enabled for at least one device.

• Showcase: Master view of all content types (Photos, Video, Music).
• Videos: Master view of all video files.
• Photos: Master view of all photos.
• Music: Master view of all music files.
• Devices: View connected devices. 'All Devices' lists all recognized devices. 'Offline' devices are also shown.

Favorite Folders: View content in your favorite folders.

Recent Folder: View content from recently launched media folders.

Scanning Content on a Personal Device

1. Connect a USB cable to your device or insert a thumb drive into a USB port.
2. After a moment, a 'Media Device Detected' window prompts you to select the device to scan.
3. Check the box next to the device name and select OK.
4. A 'Scanning Elements' message appears.
5. Navigate the menu tabs to view or listen to your content.

Scanning Content in a Cloud Account

1. From the 'Connected Devices' page, select your Cloud account.
2. Press the [Blue] button. The Media Center begins scanning.

Disabling Scanning on Devices

1. From the 'All Devices' page, select the device.
2. Press the Information Panel key.
3. Select 'Disable Scanning'. Confirm the action.

Playing Back Previous Content

1. Navigate to the relevant content type menu tab.
2. Select the individual file from the 'Last Played' collection.

Playing Videos

1. Use the directional [Confirmation] button to fast forward, pause, or rewind.
2. Press OK.

Hiding Content

To exclude content from your media collection:

1. Navigate to the appropriate menu tab.
2. Select 'All Videos', 'All Music', or 'All Photos'.
3. Press the [Information panel] button.
4. Press the [Red] 'Hide' button.
5. Select OK to confirm hiding the content. It will no longer appear in your collection.

Browsing Content

1. Navigate to the appropriate menu tab.
2. Browse the library and click on an item to select it.

Filtering Content

To filter content:

1. Navigate to the appropriate menu tab.
2. Select 'All Videos', 'All Music', or 'All Photos'.
3. Press the [Yellow] 'Filter' button. A 'Filter' window displays. You can sort by title, filter by device, and filter by availability.

Navigating the Four VIDAA Smart TV Centers

Adding Content to Your Favorites

Option 1:

1. Select the content type.
2. Select 'All Albums' (for photos) to view the collection.
3. Select the item to add.
4. Press the [Blue] button. The content is flagged and added to Favorites.

Option 2:

1. Select the content type.
2. Press the [Information Panel] button.
3. Select 'Add to Favorites'. The item is flagged.

Launching Cloud Services

1. From the Media Center menu, click 'Devices'.
2. Select 'All Devices'.
3. Select 'Add Cloud Storage'.
4. Choose a provider and follow the prompts.

TIP: Cloud Services can also be accessed via the App Center app 'Cloud Manager'.

Creating Playlists of Audio Content

1. From the Media Center menu, click 'Music'.
2. Click 'All Albums'.
3. Select the album and then the track to add.
4. Press the [Information Panel] button.
5. Select 'Queue'.
6. Press [Return] to go back, then click 'Now Playing' to view your playlist.
7. Repeat to add more tracks.

Removing Playlists

To remove an album from a playlist, press the [Yellow] button on the remote.

Viewing Photos as a Slideshow

1. Navigate to the 'Photos' tab.
2. Click 'All Albums'.
3. Select an album and press the [Green] button. The slideshow begins.

Playing Music During a Photo Slideshow

1. From the Media Center home page, navigate to the 'Music' tab and start playing music.
2. Press [Back] to return to the previous page.
3. Navigate to the 'Photos' tab.
4. Press 'Play' on the desired album.
5. Press the [Green] button to start the slideshow.

Streaming Content Between Your Devices

To stream content between your TV and computer:

1. Ensure TV and computer are on the same Wi-Fi network.
2. On your computer, open Windows Media Player.
3. Go to Stream > Turn on Media Streaming.
4. In the 'Media Streaming options' window, select your computer and check 'Allowed'. Click OK.
5. On your TV's Media Center, your computer's media list will display for browsing.

App Center

The App Center lets you launch pre-loaded applications and download new ones from the Google Play Store.

Diagram: App Center Home Page

Shows icons for All Apps, Play Store, Chrome, Google, and Settings at the top, with other app icons below.

Overview of the App Center

• All Apps: View all installed apps.
• Play Store: Find and install apps, games, movies, and TV shows.
• Chrome: Web browser for surfing and syncing data.
• Google: Access music, photos, movies, and YouTube videos.
• Settings: Configure TV options (see 'Home Panel and Shortcuts Bar Features').
• Pre-loaded apps: Access social media and other pre-loaded apps.

Managing Your Apps

The App Center allows browsing, downloading, removing, and editing apps.

Adding an Application

The Play Store is the app market.

1. Ensure you are logged into a Google account.
2. Click the 'Play Store' icon.
3. Click the 'Apps' tab.
4. Search for the app and click 'Install'.
5. Review app permissions and click 'Accept'.
6. The app downloads and installs. Click 'Open' to use it.

NOTE: Click the 'All Apps' icon to find newly installed apps.

Removing an Application

1. From the App Center home page, click 'All Apps'.
2. Locate and click the app icon to uninstall.
3. Press the [Information Panel] button.
4. Click 'Uninstall'.

Browsing through Applications

1. From the App Center home page, view pre-loaded applications.
2. To browse the complete library, click 'All Apps'.

NOTE: View more app information by selecting it and pressing the [Information Panel] button.

Widgets

Widgets are small programs embeddable into your App Center. To add, remove, or configure a widget, click the 'Widgets' icon and press the corresponding colored button on your remote (e.g., [Yellow] to add).

Customizing Advanced Settings for Your TV

Customizing Advanced Settings

These settings alter color, contrast, saturation, and brightness. 'User Mode' allows custom optimization; otherwise, settings are optimized for specific environments. The TV defaults to 'Energy Saving' mode.

TV Settings

Customize Picture, Screen, Sound, and Broadcast settings for an optimal experience.

Picture

• Image Mode: Adjusts overall brightness.
• Color Temperature: Makes the image appear 'warmer' or 'cooler'.
• Smooth Motion: Reduces blur for fast-moving images, improving detail for stationary objects. This feature simulates 120 Hz by interpolating frames, useful for sports or racing content.
• Image Noise Reduction: Reduces picture noise (e.g., film grain, compression artifacts) in digital video signals. Customizing this may affect image sharpness.

SCREEN

Adjust the screen aspect ratio:

• Automatic: Fits the screen based on incoming signal (HD fills screen, SD adds black bars).
• Normal: Preserves original 4:3 aspect ratio, adding black bars to the sides.
• Wide: Stretches the image to fill the screen for standard broadcasts or full-frame movies.
• Cinema: Stretches the 4:3 image vertically and horizontally to fill the screen at a 1:2.35 aspect ratio.
• Panorama: Widens the display image.
• Zoom: Stretches the 4:3 image vertically and horizontally to fill the screen at a 1:1.78 aspect ratio.

SOUND

Customize sound mode:

• Standard: Default sound mode.
• Cinema: Optimized for movies.
• Music: Optimized for music playback.
• News/Voice: Optimized for newscasts with clear speech.
• User Mode: Adjust sound to personal preference and room acoustics.

Sound Optimizer

Customize sound optimizer based on TV placement:

• Normal: Default setting.
• Wall Mount: Optimizes sound for wall-mounted TVs.
• Stand Mount: Optimizes sound for TVs on a stand.

• Auto Volume Control: Keeps volume consistent across channels and commercials.
• SRS Surround Sound: Configures Sound Retrieval System for surround sound.
• L/R Speaker Balance: Adjusts volume balance between left and right speakers.
• Audio Output Settings: Connect audio to a receiver.

BROADCAST

In the U.S., Closed Captioning for broadcast is mandated by the FCC for the hearing-impaired.

• Closed Captioning: Displays audio as text on screen.
• CC Track (Closed caption track): Switch between different levels of closed captioning.
• CC Track Digital Television (DTV): Close caption track for digital television.
• Closed Captioning on Mute: Automatically turns on closed captioning when the TV is muted.
• Scan Channels: Scan for channels.

Receiving Software Updates

Receiving Software Updates for the TV and the Remote

CAUTION: Do not unplug or turn off the TV during a software update, as this can cause damage or an incomplete update.

Software Updates for Your TV

If connected to the Internet, the TV will receive software updates automatically. A forced update may cause the TV to reboot.

Software Updates for your Remote

To update the 'Merlin' remote software:

1. Ensure the remote is paired to the TV.
2. Go to Settings > System > About > Remote Control and press [OK].
3. Click 'Check Now' and press [OK].
4. If a 'New firmware is available' message appears, press [OK] to start the update. Keep the remote near the TV and do not press buttons until the blue LED stops blinking and an 'Update completed' message appears.

Locating the Model and Serial Numbers of your TV

Model and serial numbers are on all Hisense products.

To locate the model number:

• Check the side or front of the original TV box.
• Check the back of the TV monitor towards the center.

Diagram: Model Number Location

Shows a label on the back of the TV with fields for 'Product Model Number' and 'Serial Number'.

To locate the serial number:

• Check the side or front of the original TV box.
• Check the side of the TV monitor towards the bottom.

Using a Universal Remote

Using Your Cable Set-top Box or Satellite Receiver Remote as a Universal Remote

Refer to your cable or satellite service provider's manual for instructions on programming their remote to your television.

Codes for the Most Common Cable and Satellite Providers

Use the Hisense code associated with your provider (if applicable):

NOTE: If your Hisense code is not listed, doesn't work, or you cannot find programming instructions, contact your Cable or Satellite provider's Customer Service Center. For additional codes or assistance, visit www.hisense-usa.com/support or call 1-888-935-8880.

Quick Problem-Solving Tips

Table 2. Troubleshooting Solutions

If a problem cannot be resolved, unplug the AC power, then reconnect. If the issue persists, call the Hisense Electronic Consumer Care Center at 1-888-935-8880 (Mon-Fri 8 a.m.-8 p.m. EST, Sat-Sun 9 a.m.-6 p.m. EST). Customers in Canada should call 1-855-344-7367.