Keeping and Storing Product
How to Store:
When the product is not used for an extended period, cover the unit with a plastic bag, etc., and store it in a dry location away from direct sunlight.
What to do if you suspect the product is malfunctioning:
If a malfunction occurs during use, read this document carefully and check the following before requesting repairs.
| STATUS | POSSIBLE CAUSE | REMEDY |
|---|
| WILL NOT OPERATE | The power plug may not be properly inserted in the electric socket | Insert the power plug securely into the electric socket |
| WEAK AIRFLOW | Dust may have accumulated. | Clean the product to remove dust. |
| PRODUCT MAKES LOUD NOISE WHILE OPERATING | The product is placed on an uneven surface. | Place the product on a level, stable surface. |
| The front guard is not securely attached. | Attach the front guard properly. |
| PRODUCT CLATTERS WHILE OSCILLATING | Sounds specific to the motor can become louder when the product is operating in oscillating mode. | This is not abnormal. |
If none of the above remedies resolve the issue, contact the dealer of purchase or call IRIS USA, Inc. customer service at 1-800-320-4747.
WARNING: DO NOT DISASSEMBLE, REPAIR, OR MODIFY THE PRODUCT YOURSELF.
Product Used Over Long Periods of Time
If any of the following problems occur due to use over long periods of time, cut power immediately, unplug from the electric socket, and contact IRIS USA, Inc. customer service at 1-800-320-4747.
- There is no response when the power switch is pressed.
- Product makes a strange noise when the vane turns.
- While turning, the vane changes speed irregularly.
- Power cord is bent or damaged.
- Power turns on and off when the power cord is touched.
- Product gives off a burnt smell.
Designed Standard Period of Use
The standard period of time the product can be used safely and without malfunction under standard use conditions based on JIS standards is displayed on the main body of the product.
| SPECIFICATION |
|---|
| VOLTAGE | AC120V |
| FREQUENCY | 60Hz |
| HUMIDITY | 65% |
| LOAD CONDITIONS | Operate at the product maximum rating |
| OPERATING TIME | 8 hours a day |
| OPERATING FREQUENCY | 5 times a day |
WARNING: Various factors can impact product degradation and malfunction. If abnormalities occur even when the product has not been used for the displayed standard period of use, stop use immediately and contact IRIS USA, Inc. customer service at 1-800-320-4747.
Manufacturer's Warranty
IRIS USA, Inc. warrants its products to be free from defects in material and workmanship under normal non-commercial, household use, when operated and cared for in accordance with the Manufacturer's written instructions provided.
The Limited Lifetime Warranty Does Not Cover:
Any damage caused by accident, misuse, or abuse, including without limitation, damage caused by use in a humid area, improper cleaning, neglect, alteration, fire, theft, non-recommended temperature use, and does not apply to minor imperfections, scratches, stains, discoloration, or surface markings as a result of shipping or other damage to external or internal surfaces which does not impair the utility and/or functionality of the product.
To Obtain Service:
If service is necessary, contact IRIS USA, Inc. Customer Service at 1-800-320-4747. The product(s) can then be returned, properly packaged (using adequate packing and shipping material to prevent damage in transit), with postage prepaid along with name, address, telephone number, model number, proof of date of purchase (a copy of the receipt), and a detailed description of the claimed defect. This warranty does not cover any damage incurred during transit to Customer Service. The customer has the obligation and responsibility to pay for all services and parts not covered by the warranty.
Manufacturer's Obligation:
The Warranty may not be altered, expanded, extended, revised, or varied except by written instrument executed by the Manufacturer. The Manufacturer's liability under this warranty is limited to the repair or replacement of the defective product(s) at the Manufacturer's sole and exclusive option. The Manufacturer will replace any item found to be defective in material or workmanship with the most comparable current item.
The warranties set forth herein are exclusive, and no other warranties, express or implied, including but not limited to any warranty of merchantability or fitness for a particular purpose or use, are made with respect to the products. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation exclusions may not apply. This Warranty gives specific legal rights, and there may also be other rights which vary from state to state.
Discontinued Item Returned:
If the item returned is discontinued and no longer available, IRIS USA, Inc. will automatically replace the item with the most comparable item currently manufactured.
Attn: Returns Department IRIS USA, Inc. 13423 West Cactus Road Surprise, AZ 85379 ©2017 IRIS USA, Inc. All rights reserved.
