Hover-1 Journey 2.0 Electric Folding Scooter Operation Manual

Introduction

The Journey 2.0 is a personal transporter designed for efficient mobility. This operation manual provides essential information for safe operation, maintenance, and troubleshooting of your Hover-1 Journey 2.0 E-Scooter.

Package Contents

• 1 Hover-1 Journey 2.0 E-Scooter
• Operation Manual
• Charger
• Charging Cable
• Air Pump

Your Journey 2.0's serial number is stamped on the bottom of the E-Scooter platform. Record this number for warranty claims and in case the scooter is lost or stolen.

Safety Precautions

WARNING: Helmets save lives! Always wear a properly fitted helmet that complies with CPSC or CE safety standards when riding your E-Scooter.

WARNING Definitions:

• WARNING: Indicates a hazardous situation which, if not avoided, can cause serious injury or death.
• CAUTION: Indicates a hazardous situation which, if not avoided, can cause minor or moderate injury.

General Safety Warnings:

• As with all mechanical devices, the Hover-1 Journey 2.0 is subject to wear and high stresses. Inspect for any form of crack, scratch, or change of coloring in highly stressed areas, which indicate the component's life has been reached and it should be replaced. Do not ride in an abusive manner.
• Great care should be taken when folding and unfolding the Journey 2.0. Moving and folding parts can cut skin or pinch if mishandled. Ensure the steering column, folding hinge, and handlebars are securely locked in place before riding.
• Read the operation manual and warning labels before riding.
• Use only the supplied charger from Hover-1 with this E-Scooter.
• The operating temperature range for the charger and the Journey 2.0 is 32°F - 104°F (0°C - 40°C).
• Do not ride on icy or slippery surfaces.
• Store the Journey 2.0 in a dry, ventilated environment.
• When transporting the Journey 2.0, avoid violent crashes or impact.
• Low temperatures will affect the lubrication of moving parts and decrease battery capacity. Use caution when riding below 40°F (4°C), as this may increase the risk of mechanical failures.
• Keep the E-Scooter away from heat sources, direct sunlight, humidity, water, and any other liquids.
• Do not operate the E-Scooter if it has been exposed to water, moisture, or other liquids to prevent electric shock, explosion, and/or injury.
• Do not use the E-Scooter if it has been dropped or damaged. Repairs to electrical equipment should only be performed by the manufacturer; improper repairs void the warranty and may place the user at serious risk.
• Do not puncture or harm the exterior surface of the E-Scooter. Keep the device free from dust, lint, etc.
• Use this E-Scooter only for its intended use or purpose. Misuse may damage the E-Scooter or lead to property damage, injury, or death.
• This product is not a toy. Keep out of reach of children.
• Do not expose batteries to excessive heat such as direct sunlight or open flame.
• Do not allow hands, feet, hair, body parts, clothing, or similar articles to come in contact with moving parts, wheels, or the drivetrain while the Journey 2.0 is running.
• Do not operate or allow others to operate the Journey 2.0 until the user understands all instructions, warnings, and safety features described in this manual.
• Check with your doctor if you have a medical condition that could affect your ability to use the Journey 2.0.
• Persons with head, back, neck ailments, or prior surgeries to those areas are not recommended to use the Journey 2.0.
• Do not operate if you are pregnant or have a heart condition.
• Persons with mental or physical conditions that may impair their ability to recognize, understand, and perform safety instructions, or assume inherent hazards, should not use the Journey 2.0.
• Prolonged exposure to UV rays, rain, and the elements may damage enclosure materials. Store indoors when not in use.
• Devices are not intended for use at elevations greater than 2000 m (6561 ft) above sea level.
• WARNING - Risk of Fire – No User Serviceable Parts.

Safe Riding Practices:

• The first rule of safe riding is to use common sense.
• Different localities and countries have different laws about riding electric transportation devices. Check with local officials to ensure compliance with local traffic law requirements. Hover-1 is not liable for tickets or violations.
• Obey all local traffic laws, including red and green lights, one-way streets, stop signs, and pedestrian crosswalks.
• Ride with traffic, not against it.
• Ride defensively; expect the unexpected.
• Give pedestrians the right-of-way.
• Do not ride too close to pedestrians; alert them if you intend to pass.
• Slow down at all street intersections and look left and right before crossing.
• Your Journey 2.0 electric scooter is not equipped with reflectors. Riding in conditions of low visibility is not recommended.
• If riding in low-visibility conditions (fog, dusk, night), ensure your LED headlight is on and wear bright, reflective clothing.
• Do not ride above your skill level; ensure you have practiced with all functions and features.
• Do not ride too fast; increased speed comes with increased risk. Small bumps at higher speeds can create strong impacts.
• Do not ride with pets.
• Before stepping on your Journey 2.0, ensure it is placed flat on level ground.
• Do not try to open or modify your Journey 2.0 E-Scooter. Doing so voids the manufacturer warranty and may cause failure, resulting in injury or death.
• Do not use the Journey 2.0 in a manner that would put people or property in danger.
• When riding near other riders, maintain a safe distance to prevent collisions.
• Keep your feet on the Journey 2.0 at all times. Moving feet off while driving is dangerous and may cause the scooter to stop suddenly or veer sideways.
• Do not operate the Journey 2.0 while under the influence of drugs or alcohol.
• Do not operate when restless or sleepy.
• Use your best judgment to keep yourself out of dangerous situations.
• Do not ride off of curbs, ramps, or attempt to operate in a skate park, empty pool, or similar areas. Misuse voids the manufacturer warranty and may lead to injury or damage.
• Do not abuse your Journey 2.0. Physical abuse, including dropping it, voids the manufacturer warranty and may cause unit failure or injury.
• Do not operate in or near puddles of water, mud, sand, stones, gravel, debris, or near rough and rugged terrain.
• The Journey 2.0 can be used on paved surfaces that are flat and even. If you encounter uneven pavement, lift your Journey 2.0 over the obstruction.
• Do not ride in inclement weather: snow, rain, hail, sleet, on icy roads, or in extreme heat or cold.
• Bend your knees when riding on bumpy pavement to absorb shock and vibrations, which helps maintain balance.
• If unsure about safely riding on specific terrain, step off and carry your Journey 2.0. Always be on the side of caution.
• Proper use of your brake is vital for safe stopping. Apply brakes gradually and give yourself enough room to come to a complete stop safely.
• Do not attempt to ride over bumps or objects greater than ½ inch, even when prepared and bending your knees.
• Pay attention to road conditions, people, property, and objects around you.
• Do not operate the Journey 2.0 in crowded areas.
• Operate with extreme caution indoors, especially around people, property, and narrow spaces.
• Do not talk, text, or look at your phone while riding.
• Do not ride your Journey 2.0 where it is not permitted.
• Do not ride near motor vehicles or on public roads.
• Do not travel up or down steep hills.
• The Journey 2.0 is intended for use by a single individual; do not attempt to operate with two or more people.
• Do not carry anything while riding.
• Individuals with lack of balance should not attempt to operate the Journey 2.0.
• Young children and the elderly should not operate the Journey 2.0.
• At higher speeds, always take longer stopping distances into consideration.
• Do not attempt to jump on or off your Journey 2.0.
• Do not attempt any stunts or tricks with your Journey 2.0.
• Do not ride the Journey 2.0 in dark or poorly lit areas.
• Do not ride near or over potholes, cracks, or uneven pavement or surfaces.
• Do not operate your Journey 2.0 off-road.
• Do not turn sharply, especially at high speeds.
• Do not exceed the maximum weight limit of 264 lbs (120 kg).
• Avoid driving in unsafe places, including areas with flammable gas, steam, liquid, dust, or fiber that could cause fire and explosion accidents.
• Do not operate near swimming pools or other bodies of water.
• Maintain a safe braking distance during wet conditions.

WARNING: There may be additional risk of injury if you use your E-Scooter incorrectly. This includes, but is not limited to: jumping, riding over debris or obstacles, performing stunts, riding off-road, riding fast, racing other riders, or riding in an unusual manner. These actions can cause stress, long-term damage, accidents, or increase your risk of injury.

Care & Maintenance

• To avoid damage to the Journey 2.0's internal circuitry, do not expose it to liquid, moisture, or humidity.
• Do not use abrasive cleaning solvents to clean the Journey 2.0.
• Do not expose the Journey 2.0 to extremely high or low temperatures, as this will shorten the life of the device, destroy the battery, and/or distort certain plastic parts.
• Do not dispose of the Journey 2.0 in fire as it may explode or combust.
• Do not let the Journey 2.0 come into contact with sharp objects, as this will cause scratches and damage.
• Do not let the Journey 2.0 fall from high places, as doing so may damage the internal circuitry.
• Do not attempt to disassemble the Journey 2.0.
• Use only the charger provided by Hover-1.
• Use only the manufacturer's authorized replacement parts.

Avoid using water or other liquids for cleaning. If water or other liquids enter the Journey 2.0, it will cause permanent damage to the internal components.

Users who disassemble the Journey 2.0 without permission from Hover-1 will void the warranty.

Battery Care & Maintenance

Battery Specifications

• Battery Type: Rechargeable lithium-ion battery
• Charge Time: Up to 5 hours
• Battery Voltage: 36Vdc
• Battery Capacity: 6Ah
• Working Temperature: 32°F - 104°F (0°C - 40°C)
• Charging Temperature: 32°F - 104°F (0°C - 40°C)
• Storage Time: 1 year
• Storage Temperature: 32°F - 104°F (0°C - 40°C)
• Storage Humidity: 5% - 95%

Battery Maintenance

• The lithium-ion battery is built into the device. Do not disassemble the device to remove the battery or attempt to separate it.
• When charging, use the enclosed 1-pin charging cable and ensure charging conditions are met.
• Do not connect the device or battery to a power supply plug or directly to a car's cigarette lighter.
• Do not place the device or batteries near a fire, or into direct sunlight. Heating can cause additional heating, breaking, or ignition of the battery.
• Do not continue charging the battery if it does not recharge within the specified time, as this may cause the battery to become hot, rupture, or ignite.
• To preserve natural resources, recycle or dispose of batteries properly. Consult local waste authorities for recycling and disposal options.

Failure to follow the safety precautions listed below could lead to serious bodily injury or death.

• Do not attempt to modify, change, or replace your battery.
• Do not use your device if the battery begins to emit odor, overheats, or begins to leak.
• Do not touch any leaking materials or breathe fumes emitted.
• Do not allow children and animals to touch the battery.
• The battery contains dangerous substances; do not open the battery or insert anything into it.
• Please only use the charger provided by Hover-1.
• Do not attempt to charge the device if the battery has discharged or emits any substances. In that case, immediately distance yourself from the battery in case of fire or explosion.

SEEK IMMEDIATE MEDICAL ASSISTANCE IF YOU ARE EXPOSED TO ANY SUBSTANCE THAT IS EMITTED FROM THE BATTERY.

Specifications

Model: DSA-JNY

Net Weight: 33.73 lbs (15.3 kgs)

Max Supported Weight: 264 lbs (120 kg)

Min Supported Weight: 44 lbs (20 kg)

Max Speed: Up to 16 mph (25 km/h)

Max Range: Up to 16 miles (25 km)

Max Incline Angle: 15°

Battery Type: Lithium-ion

Rated Motor Power: 300W brushless motor

Battery Voltage: 36Vdc

Battery Capacity: 6Ah

Power Requirement: AC 100V-240V, 50 Hz/60 Hz

Folding Size: 42.5in. x 18.1in. x 18.4in. (108cm x 46cm x 46.9cm)

Open Size: 42.5in. x 18.1in. x 44.4in. (108cm x 46cm x 112.8cm)

Tire Type: Inflated rubber tires

Tire Size: 8.5" front & rear

Brake Type: Handle-activated rear disc

Charger Manufacturer: COMING DATA CO LTD

Charger Model: CP4215

Parts List

Diagram Description: The diagram shows the main components of the Hover-1 Journey 2.0.

• A. Journey 2.0 E-Scooter
• B. Handlebar Assembly
• C. Charger + Charging Cable
• D. Hex Key & Bolts
• E. Air Pump
• F. 6 Spare Bolts
• G. Front tire air pump connector

Diagrams and Features

Hover-1 Journey 2.0 Diagram

The diagram illustrates the following features:

• 1. LCD Display
• 2. Bell
• 3. Brake Handle
• 4. Handlebar (L)
• 5. Handlebar (R)
• 6. Throttle
• 7. Folding Clip
• 8. Steering Column
• 9. Folding Hinge
• 10. Charging Port
• 11. Foot Deck
• 12. Kickstand
• 13. Folding Hook
• 14. Brake Light
• 15. Rear Disc Brake

LCD Display Explanation

The LCD display shows:

• HEADLIGHT ICON: Indicates the headlight is activated. Press the button once quickly to turn it on or off.
• HIGH SPEED MODE: Indicates high speed mode is activated.
• SPEEDOMETER: Displays your current speed in Mph. Press the power button twice to switch between low (Max 9 mph) and high (Max 16 mph) speed modes. Press the power button three times to switch between Mph and Km/h.
• BATTERY INDICATOR: Displays your current battery level.
• CRUISE CONTROL ICON: To activate, long press the throttle down for 5-8 seconds while riding at a constant speed above 3 mph. A beep will sound, and the cruise control indicator will light up on the LCD display. Press the throttle down once or squeeze the brake handle to cancel cruise control.

Pinch Points Warning

WARNING: Some parts of your Journey 2.0 can injure you if mishandled. Moving and folding parts can cut skin. Clamps and pivoting parts such as brake levers can pinch. When folding and unfolding your Journey 2.0, please watch for pinch points where injury may be sustained. Do not leave your hand in these areas during the folding or unfolding process.

Charging Your Journey 2.0

• Ensure that the charging port is clean and dry.
• Make sure that there is no dust, debris or dirt inside the port.
• Plug the charger into a grounded wall outlet.
• Connect the cable with the power supply (100V-240V; 50 Hz/60 Hz).
• Align and connect the 1-pin charging cable into the charging port of the Journey 2.0. DO NOT FORCE OR BEND THE CHARGING CABLE AS IT MAY CAUSE THE PRONGS TO BEND OR BREAK.
• The charging indicator light on the charger should change to red, indicating that your device is now being charged.
• When the red indicator light on your charger changes to green, then your device is fully charged.
• After fully charging your Journey 2.0, unplug the charger from your device and from the power outlet.

CAUTION: Only use the included charging cable and charger to charge your Journey 2.0. Using any other charger may damage your Journey 2.0.

Preparing Your E-Scooter

ATTACHING THE HANDLEBAR ASSEMBLY: Attach the handlebar assembly by placing it into the steering column, aligning the front and back bolt holes, and tightening the 4 bolts into place with the hex key.

Folding & Unfolding

To Fold: Push the folding hinge release button and pull the folding hinge down. Push the steering column down to the rear fender. Find the folding clip on the left handlebar and align the opening with the folding hook protruding from the rear fender to lock them together. Your Journey 2.0 should be locked in a folded position.

To Unfold: Pull on the bottom edge of the folding clip to unlock the steering column. Raise the steering column until it is pointing straight up. Pull the folding hinge up and press it against the steering column to ensure it is securely locked.

Riding Modes & Features

High Speed Mode

To activate high speed mode, ensure the Journey 2.0 is powered on and not in motion. Press the power button twice. The high speed mode indicator should light up on your display to indicate it is activated.

Cruise Control

To activate cruise control, long press the throttle down for 5-8 seconds, while riding at a constant speed above 3 mph. You will hear a beep and the cruise control indicator will light up on the LCD display indicating that it is activated. Press the throttle down once or squeeze the brake handle to cancel the cruise control.

Kick to Start

For safety reasons, the Journey 2.0 will not accelerate unless it is already moving at least 1.8 mph (3 km/h). You must push off the ground with your foot to get the Journey 2.0 moving, then press the throttle to ride it.

Before Riding

Before each use, the E-Scooter operator shall perform the pre-operation checks as specified below:

• The area that the unit is to be operated in is safe and suitable for safe operation.
• The braking system is functioning properly.
• All safety labels are in place and understood by the operator.
• Any and all axle guards, chain guards, or other covers and guards supplied by the manufacturer are in place and in serviceable condition.
• The tires are in good condition, inflated properly, and have sufficient tread remaining.

WARNING: Any Journey 2.0 E-Scooter that does not work properly can cause you to lose control and fall. Do not ride a Journey 2.0 with a part that is damaged. Replace the damaged part before riding.

It is important that you fully understand all the functions of your Journey 2.0 E-Scooter. If these functions are not used correctly, you will not have full control of your Journey 2.0.

Practice using the Journey 2.0 at slower speeds in a flat, open area before taking it out into public areas.

Pre-Ride Checklist

• Ensure that your Journey 2.0 is in proper working order each time you ride. If a part of the Journey 2.0 does not function correctly, please contact the Customer Support Center.
• Ensure the battery is fully charged before riding your E-Scooter.
• Please wear all appropriate safety and protective gear before operating your E-Scooter.
• Make sure to wear comfortable clothes and flat, closed-toe shoes when operating your E-Scooter.

Riding Your Journey 2.0

FAILURE TO FOLLOW ANY OF THE FOLLOWING SAFETY PRECAUTIONS MAY LEAD TO DAMAGE TO YOUR DEVICE, DAMAGE TO PROPERTY, VOID YOUR MANUFACTURER WARRANTY, AND MAY CAUSE SERIOUS BODILY INJURY OR DEATH.

Operating Your Device:

• Make sure the device is fully charged before the first use.
• Before turning on your Journey 2.0 E-Scooter, ride it like a normal kick scooter to get comfortable with the device before using it with the motor.
• When you are comfortable riding the E-Scooter, power it on. For the motor to activate, you must first push off the ground with your foot to get the E-Scooter moving, then press the throttle down with your thumb.
• To slow down, disengage the throttle and squeeze the brake handle to engage the disc brake. The brake is pressure-sensitive, so a tighter squeeze will result in more stopping power. Do not attempt to stop suddenly as this may lead to injury or damage to your brake discs.
• Use the handlebars to turn the Journey 2.0 in the desired direction.
• The Journey 2.0 can be operated manually if you do not wish to use the motor.
• As you get comfortable on the E-Scooter, you will notice it becomes easier to maneuver. Remember at higher speeds, it is necessary to shift your weight when making turns to maintain your stability.
• Prepare to brace yourself if you encounter bumps or uneven surfaces. If necessary, dismount your Journey 2.0 and carry it to a safe operating surface.

Do not turn sharply or at high speeds. Do not turn or ride quickly along slopes, as it may cause injury.

Speed and Weight Limitations

• Maximum Speed: 16 mph
• Maximum Supported Weight: 264 lbs (120 kg)
• Minimum Supported Weight: 44 lbs (20 kg)

Riding the Journey 2.0 while exceeding the weight limit may increase the possibility of injury or product damage.

Operating Range

The Journey 2.0 can travel up to 16 miles on a fully charged battery under ideal riding conditions. The following are some of the major factors that will affect the operating range of your device:

• Terrain: Operating range is highest when riding on a smooth, flat surface. Riding uphill and/or on rough terrain will reduce the operating range significantly.
• Weight: A lighter user will have a higher operating range than a heavier user.
• Ambient Temperature: Ride and store the E-Scooter in recommended temperatures. This will increase operating range, battery life, and overall performance of your device.
• Speed and Riding Style: Maintaining a moderate and consistent speed while riding produces maximum operating range. Traveling at high speeds for extended periods of time, frequent starts and stops, and idling will decrease operating range.

Proper use of your brake is vital to ensure safe, efficient stopping. To avoid misuse and potential injury, do not apply sudden or excessive force to your brake. Apply the brake gradually and give yourself enough room to come to a complete stop safely.

Safety Alerts

If a system error occurs or an improper operation is performed while riding your Journey 2.0, the device will alert the user in a variety of ways. These notices should not be ignored and appropriate action should be taken to correct any improper operation, failure, or errors.

• Prohibited riding surfaces (Uneven, too steep, unsafe, etc.).
• Battery voltage is too low.
• The E-Scooter is still charging.
• The E-Scooter is overheating, or the motor temperature is too high.
• When the battery is about to run out of power, the battery icon will flash.
• If any or both tires are blocked, the device will stop after 10 seconds.
• When the battery level has depleted below protection mode, the motor will power off after 15 seconds.
• If a high discharge current is produced during use (Such as riding up a steep slope for a long period of time), the motor will shut off after 15 seconds.

FCC Statement

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

• (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warranty

For warranty information, please visit us at www.hover-1.com.

Error Codes

• E1 - Motor Hall failure
• E2 - MOS tube failure
• E3 - Brake failure
• E4 - Throttle failure
• E5 - Under voltage protection
• E6 - Controller/instrument communication failure
• E7 - Overvoltage protection
• E9 - Blocking fault

Manufacturer: DGL Group, Ltd.

Address: 2045 Lincoln Highway, Edison, NJ 08817

Affix Serial Number Label Here: [ ]

Charger Type: ES6

Contact & Social Media

• Facebook: @Hover1Rideables
• Instagram: @RideHover1
• Twitter: @RideHover1
• Website: www.Hover-1.com