Important Safeguards
⚠️ Please read and follow the instructions in full to avoid possible harm and damage.
Avoid risks of fatal electric shock and fire
- If the cable is damaged, do not operate the appliance. Return appliance to the manufacturer's service Nespresso Club or similarly qualified persons for repair to avoid hazard.
- Only plug the appliance into suitable, earthed mains connections. Ensure the voltage of the power source matches the rating plate. Incorrect connection voids warranty.
- If an extension lead is required, use only an earthed cable with a conductor cross-section of at least 1.5 mm².
- Do not pull the cable over sharp edges. Clamp it or allow it to hang down. Keep the cable away from heat and damp.
- To avoid hazardous damage, never place the appliance on or beside hot surfaces such as radiators, cooking rings, gas burners, open flames, or similar. Always place it on a stable and even surface resistant to heat and fluids (water, coffee, descaler).
- Disconnect the appliance from the mains when not in use for a long period.
- Disconnect by pulling the plug, not the cable. Never touch the cable with wet hands.
- Never immerse the appliance or part of it into water. Never put the appliance or part of it into a dishwasher. Electricity and water together is dangerous and can lead to fatal electric shocks.
- Do not open the appliance. Hazardous voltage inside!
- Do not put anything into any openings. Doing so may cause fire or electrical shock!
- Never dismantle one of the coffee outlets. Danger from electric shock.
- If one of the coffee outlets malfunctions or is damaged, do not use the other outlet. Send appliance for repair or contact the Nespresso Club.
Avoid possible harm when operating the appliance
- This product is designed for domestic use only. Commercial use, inappropriate use, or failure to comply with instructions means the manufacturer accepts no responsibility and the guarantee will not apply.
- This is a household appliance only. It is not intended for use in: staff kitchen areas, farm houses, hotels, motels, or bed and breakfast environments.
- Do not use the appliance if it is damaged or not operating perfectly. Immediately unplug it. Return to Nespresso Club for examination, repair, or adjustment. A damaged appliance can cause electrical shocks, burns, and fire.
- The appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless supervised or instructed by a person responsible for their safety. Children should be supervised to ensure they do not play with the appliance.
- Always close the lever and never lift it during operation. Scalding may occur. Do not put fingers into the capsule compartment or shaft. Danger of injury!
- Do not put fingers under the coffee outlet; risk of scalding.
- Never use a damaged or deformed capsule. Water could flow around the capsule, potentially damaging the appliance.
- If a coffee outlet malfunctions or is damaged, do not use the other one or attempt self-repair.
- Do not use the appliance without the drip tray and drip grid.
- Descale the machine at regular intervals according to instructions. Failure to do so may damage the machine and pose a health risk.
- This machine operates with Nespresso capsules only, available exclusively from the Nespresso Club.
SAVE THESE INSTRUCTIONS. Pass them on to any subsequent user.
Disposal and Environmental Protection
- Your appliance contains valuable materials that can be recovered or recycled. Separate waste materials for recycling. Leave the appliance at a collection point. Obtain disposal information from local authorities.
- The appliance and packaging are made of new, recyclable materials.
Overview
The Nespresso CitiZ&Co. coffee machine is shown with its main components labeled. These include:
- Lever
- Coffee nozzle
- Capsule container (holds 9-11 used capsules)
- Drip base
- Drip grid
- ON/OFF Switch
- Water tank (1.4L)
- Espresso button
- Lungo button
- Drip grid
- Drip tray
The machine consists of two main parts that can be used separately or simultaneously and operate independently.
Power Save Mode
This machine is equipped with a special feature that reduces energy consumption. Power save activates after 30 minutes of non-use (initial setting), and it can be adjusted.
In Power save mode, buttons fade in/out every 5 seconds. To exit, press any button.
To change settings:
- Switch off the machine. Press and hold both buttons.
- Switch the machine back on and release the buttons immediately.
Use the Espresso button to change settings. Each press indicates the selected Power save mode setting:
- Blinking 1x: 30 min. (initial setting)
- Blinking 2x: 60 min.
- Blinking 3x: deactivated
For coffee preparation, wait until the machine is ready.
First Use or After a Long Period of Non-Use
Notice: Place the coffee maker on a surface which is resistant to water, coffee, descaler, or other fluids. Wipe away any liquid spills immediately.
Steps:
- Remove plastic film.
- Fill water tank with drinking water.
- Place a container (minimum 1 litre) under the coffee outlet.
- Plug into mains and switch ON.
- The machine heats up.
- The machine is ready.
Notice: While heating up, you can pre-select your coffee. See COFFEE PREPARATION.
Daily: Before First Coffee
Steps:
- Fill water tank with drinking water.
- Switch ON.
- Heating up.
- Ready.
Preheat Coffee Cup
Tip: Preheated coffee cups keep your coffee warmer for longer.
Steps:
- Place cup under the coffee outlet.
- Open and close the lever to eject used capsule(s).
- Press any button and let water run through.
- Empty cup.
Rinse: Let water run through 6 times at each coffee outlet.
Coffee Preparation
Notice: Damage possible! Never use deformed capsules.
Steps:
- Place cup(s) under the coffee outlet(s).
- Insert capsule(s). Close the lever.
- Press Espresso or Lungo button (at each coffee outlet).
Flow speed depends on coffee variety.
Resetting Adjusted Volume Level to Factory Settings
Steps:
- Switch OFF.
- Press and hold the Lungo button.
- Switch ON.
- Release the Lungo button. This resets Lungo and Espresso volumes.
Adjusting Volume Level
Tip: Fill up level has to be adjusted for both coffee outlets separately.
Steps:
- Insert capsule(s). Close the lever.
- Press and hold the desired button (Espresso or Lungo). Release at the desired level. The desired fill level is set.
- Eject capsule(s) (drop into capsule container).
Daily: After Last Coffee
Steps:
- Switch OFF.
- Empty and clean water tank, capsule container, and drip tray.
Descaling
CAUTION! Descaler may be harmful. Carefully read and follow the safety instructions on the descaler package.
Notice! Damage from vinegar. Use suitable descalers only. Descaler can damage casing and contact surface. Immediately clean up drips.
Water Hardness and Descaling Frequency
Water hardness: | Descale after: |
---|---|
fH | dH | CaCO₃ | Cups (40ml) |
36 | 20 | 360 mg/l | 300 |
18 | 10 | 180 mg/l | 600 |
0 | 0 | 0 mg/l | 1200 |
fH: French grade, dh: German grade, CaCO₃: calcium carbonate (limescale)
Descaling Procedure
Steps:
- Eject capsules (drop into capsule container).
- Empty capsule container(s), drip tray, and drip base(s).
- Fill water tank with two Nespresso descalers and 1 litre of water.
- Place containers (min. 1 litre) under the coffee outlets.
- Do not lift lever during descaling process.
- Press Espresso and Lungo buttons simultaneously for 3 seconds at each coffee outlet.
- Ready to descale.
- Press any button to start. Wait until water tank is empty.
- Refill water tank with descaling solution from containers.
- Place containers (min. 1 litre) under the coffee outlets.
- Press any button to start. Wait until water tank is empty.
Follow Rinse section.
Rinsing
CAUTION! Residual descaler may be harmful. Rinse thoroughly to remove any residue.
Steps:
- Empty, rinse, and fill water tank with drinking water.
- Place containers (min. 1 litre) under the coffee outlets.
- Rinse: Press button (at each coffee outlet). Wait until water tank is empty.
- Press Espresso and Lungo buttons simultaneously for 3 seconds at each coffee outlet to exit.
Emptying System: Before a long period of non-use, for frost protection and before repair
Steps:
- Switch OFF.
- Remove water tank.
- Open lever.
- Press and hold Espresso button, then switch on.
Cleaning Appliance: Weekly or When Necessary
⚠️ WARNING
Risk of fatal electrical shock and fire. Never clean wet or immerse plug, cord, or appliance in any fluid. Unplug appliance. Let it cool down to avoid burns.
Notice: Damage possible! Only use a damp cloth. Only use mild cleaning agent (non-abrasive, no solvent container). Do not put any parts in the dishwasher.
Steps:
- Clean appliance (includes water tank, drip trays, and capsule containers) with a damp cloth.
- Buttons blink alternatively.
- Switch OFF (Appliance blocks for 10 min. A little water may drop).
Troubleshooting
Common Issues and Solutions
- No light indicator: Check mains, plug, voltage, and fuse. Contact Nespresso Club if problems persist.
- No coffee, no water: Check if water tank is empty. Fill water tank.
- Coffee comes out very slowly: Descale if necessary. Flow speed depends on coffee variety.
- Coffee is not hot enough: Preheat cup. Descale if necessary.
- Capsule area is leaking (water in capsule container): Position capsule correctly. If leakages occur, contact Nespresso Club.
- Irregular blinking: Send appliance for repair or contact Nespresso Club.
- No coffee, just water runs out (despite inserted capsule): In case of problems, contact Nespresso Club.
Specifications
Power Supply: 220-240 V, 50/60 Hz
Power Consumption: max. 2520 W (or max. 2400 W for AUS models)
Pressure: Max. 19 bar
Weight: ~7 kg
Water Tank Capacity: 1.4 L
Operating Temperature: 5°C to 45°C
Dimensions: 32.6 cm (width) x 28.1 cm (depth) x 28.6 cm (height)
Optional Accessory
Nespresso descaling kit: Art. 3035/CBU-2
For more information, visit www.nespresso.com.