Amazon Basics Garden Hose Reel
User Manual
1. Important Safeguards
Read these instructions carefully and retain them for future use. If this product is passed to a third party, then these instructions must be included.
When using the product, basic safety precautions should always be followed to reduce the risk of injury, including the following:
CAUTION Risk of injury! Direct exposure to high water pressure could result in personal injury. Even low pressure is very dangerous and can cause personal injury.
CAUTION Risk of damage to swivel connector! Use flexible garden hose only. Do not use solid or rigid piping.
- Keep the work area clean and dry. Damp or wet work areas can result in injury.
- Keep children away from the work area. Do not allow children to handle this product.
- Do not modify this product, and do not use this product for a purpose for which it was not intended.
- Before using this product, carefully check that it operates properly and performs its intended function. Check for damaged parts and any other conditions that may affect the operation. Replace damaged or worn parts immediately.
- Do not overreach. Keep proper footing and balance at all times to prevent tripping, falling, or back injury, etc.
- Do not use the product when tired or under the influence of drugs, alcohol or medication. A moment of inattention while operating this product may result in personal injury.
- Ensure that the product is properly assembled and installed before connecting input and output hoses.
- Make sure the incoming water pressure does not exceed the rated operating pressure of the product.
- Do not use hoses different from that for which the product is intended. See "Specifications" chapter.
- Do not leave water running through the hose reel unsupervised.
- Do not expose the product to freezing temperatures with water remaining in the unit.
- Turn the water off after each use.
- Do not drink water from the hose.
- This product is intended for private use only.
2. Before First Use
DANGER Risk of suffocation! Keep any packaging materials away from children - these materials are a potential source of danger, e.g. suffocation.
- Check the product for transport damages.
- Remove all the packing materials.
3. Installation
For additional illustrated installation steps, refer to the end of the written instructions.
NOTICE To mount the product on:
- Masonry walls/brick walls: use 5/16" bolt anchors
- Wall studs/wooden walls: use 5/16" wood screws
Use high quality stainless steel fasteners only (fasteners are not provided).
- This product can be wall mounted, floor mounted or it can be placed directly on a lawn or turf.
- This product should be installed, and maintained only by an experienced adult. If in doubt, consult a professional.
- Before mounting, determine the suitable mounting location. The mounting surface must be capable of supporting the combined weight of the product, the 200 ft (61 m) of hose and water.
- Do not drill into any pipes or power lines beneath the surface during mounting holes preparation. Use voltage/metal detector before drilling any holes to eliminate any such potential risks.
DANGER Risk of serious injuries! Do not install the product in overhead location.
4. Product Description
The product diagram shows the Amazon Basics Garden Hose Reel. Key components are labeled:
- A: Drum with sleeve
- B: Garden hose outlet
- C: Swivel water inlet
- D: Mounting bracket
- E: Spanner
- F: Handle
- G: Leader hose
- H: Nut
- I: Washer
- J: Bolt
- K: Handle mount
5. Setting Up
- Attach the handle (F) to the handle mount (K) using one bolt (J), washer (I) and nut (H). Tighten using spanner (E) and a screwdriver (not provided).
- Verify that there is a seal inside the swivel water inlet (C). Connect the leader hose (G) to the swivel water inlet (C). Secure the connection by hand.
- CAUTION Risk of product damage! Tighten the connection using the nut on the swivel water inlet (C). Do not tighten the connection by twisting or rotating the leader hose (G).
- Rotate the drum (A) so that the garden hose outlet (B) faces downwards.
- Verify that there is a seal inside the female end of the garden hose. Connect the garden hose to the garden hose outlet (B). Secure the connection by hand.
- Wind the hose on the sleeve (A) using the handle (F). Hand guide the hose and guide it evenly on the sleeve (A) to achieve maximum capacity.
- Flush water through the system. Inspect hose, connections, and swivel for leaks.
6. Use
- To extend: Pull the garden hose manually.
- To wind: Rotate the drum (A) using the handle (F).
7. Cleaning and Maintenance
7.1 Cleaning
- To clean the product, wipe with a soft, slightly damp cloth.
- Never use corrosive detergents, wire brushes, abrasive scourers, metal or sharp utensils to clean the product.
7.2 Maintenance
- User servicing of the reel is limited to replacing input/output hoses and/or their seals only. Refer all other repairs to a professional repair center. Failure to do so can result in personal injury and/or product damage.
- Check the components regularly to make sure all bolts are tightened.
7.3 Rust prevention
- As with any steel product, there is always the chance for rust developing over time. Even the toughest of coatings can be compromised by scratches. Such minor surface damage can occur in shipping or during assembly and/or installation.
- If the base metal is exposed to the elements long enough, rust might develop. It is recommended to periodically inspect the product for any surface damage. Scratches can easily be repaired by using standard touch-up body paint.
7.4 Fixing leaking swivel water inlet
It is normal for the swivel to leak slightly until the seal (located on the inside of the swivel) is wet and seated. If the leaking continues:
- If the leader hose (G) is attached to the swivel (C), unscrew the hose and look inside the swivel.
- Using either a hex key or a large screwdriver (not provided), insert the tool into the opening and gently tighten the threaded insert. Do not over-tighten.
- Check the seal as it might be damaged. If damaged, replace the seal with the same type/size.
7.5 At the end of the season
- Clean the product thoroughly.
- Drain water before storage.
- Paint any scratches using standard touch-up body paint.
8. Frequently Asked Questions
Problem | Solution |
---|---|
Water leaks on the connectors. | Water pressure too high. Do not exceed the maximum pressure rating of the hose reel. Check if the seal inside the swivel water inlet is damaged or worn. Replace the seal if damaged or worn. See chapter "Fixing leaking swivel water inlet". If none of the above prevented the leaks, the inner o-ring might be damaged. The o-ring can be reached and replaced by taking off the retaining clip on the swivel water inlet. If in doubt, consult a professional. |
Swivel connector is not rotating, causing the leader hose to kink up. | Disconnect the leader hose, spray lubricant inside the swivel connector to lubricate the inner o-ring. Afterwards turn the swivel connector several times. |
Hose does not fully fit on the sleeve. | Cut down hose to meet reels maximum hose capacity. Hand guide hose on the sleeve to wrap around the sleeve evenly. |
9. Specifications
Model number | B09RKSDN7B (JC549) |
Maximum working pressure | 150 PSI (10 Bar) |
Hose working temperature | -32 to 140 °F (0 to 60 °C) |
Holds garden hose up to | 200 ft (61 m), 5/8" hose |
Leader hose diameter | 5/8" |
Inlet/outlet connector | 3/4" |
10. Feedback and Help
We would love to hear your feedback. To ensure we are providing the best customer experience possible, please consider writing a customer review.
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If you need help with your Amazon Basics product, please use the website or number below.
amazon.com/gp/help/customer/contact-us
+1 877-485-0385
Tools Needed
Tools required include: a drill ( ड्रिल ), 5/16" bolt anchors or screws ( ? ), Ø8 mm drill bit, a level ( ? ), gloves ( ? ), a wrench ( ? ), a pencil ( ✏️ ), and a screwdriver ( ? ).
For mounting, you may need 4 x 5/16" bolt anchors or screws.
Installation Steps
Step 1: Marking
Measure and mark the mounting points on the wall. Use a level to ensure accuracy. Dimensions A = 11.2" (28.5 cm) and B = 8.1" (20.5 cm) are indicated for placement.
Step 2: Drilling
Drill holes ( ड्रिल ) at the marked points using a drill and the appropriate drill bit (e.g., Ø8 mm). For wall mounting, insert wall anchors ( ? ) into the drilled holes. The depth of the hole should be approximately 2.36" (59.9 mm).
Step 3: Mounting
Attach the mounting bracket (D) to the wall using bolts (J) and nuts (H), tightening with a wrench ( ? ). Ensure the bracket is securely fastened.
Step 4: Attaching the Hose Reel
Place the hose reel onto the mounting bracket and secure it.
Step 5: Connecting the Leader Hose
Connect the leader hose (G) to the swivel water inlet (C). Ensure the connection is secure. The leader hose is 75.6" (192 cm) in length. Do not position the reel too far from the faucet.
Step 6: Attaching the Handle
Attach the handle (F) to the handle mount (K) using a bolt (J), washer (I), and nut (H).
Step 7: Connecting the Garden Hose
Connect your garden hose to the garden hose outlet (B). Ensure the connection is secure.
Step 8: Winding the Hose
Use the handle (F) to wind the garden hose onto the drum (A). Guide the hose evenly for maximum capacity.
Step 9: Testing
Flush water through the system and check for leaks at all connections.
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