Snom 710/715/D710/D715 User Instructions
1. Making Calls
i. Outside Calls
To make an outside call:
- Press the [hook] button.
- Press the key labeled [9] and then dial the desired phone number.
- Press the [talk] button.
ii. Calling Other Extension
To call another extension:
- Press the [hook] button.
- Dial the extension number.
- Press the [talk] button.
iii. Redial
To redial the last number:
- Press the [check] button (often represented by a checkmark icon).
- Use the [nav keys] (up/down arrows) to reach the desired number from the call history.
- Press the [check] button to initiate the call.
2. Answering Calls
To answer an incoming call:
- Press the [hook] button.
- Alternatively, press the [speaker] button to answer hands-free.
- Press the [talk] button to speak.
3. Transferring a Call / Call Transfer
i. Blind / Unattended Transfer
To transfer a call without speaking to the recipient first:
- During a conversation, press the [xfer] button.
- Dial the extension number and press the [check] button.
ii. Supervised / Attended Transfer
To transfer a call after speaking to the recipient:
- During a conversation, press the [line 2] button.
- Dial the extension number and press the [check] button.
- Optionally, you can talk and inform the recipient about the call you are transferring.
- Press the [xfer] button to complete the transfer.
4. Holding a Call
i. To Hold
To place a call on hold:
- During a conversation, press the [hold] button.
ii. To Retrieve a call (Call Hold retrieve)
To retrieve a held call:
- Press the [hold] button.
- Alternatively, press the flashing line key associated with the held call.
5. Making a conference (Conference Call)
i. To Establish a Conference
To set up a conference call:
- During a conversation, press the [line 2] button.
- Dial the 3rd party's number.
- Press the [cnf.on] button.
- Press the [talk] button.
ii. To Leave a conference and talk to the original person
To return to the original party in a conference:
- During a conference, press the [hold] button.
- Press the [cancel] button (to drop the 3rd party).
- Press the [line 2] button.
- Press the [line 1] button.
- Press the [talk] button.
iii. To Leave a conference and talk to the 3rd person
To return to the 3rd party in a conference:
- During a conference, press the [hold] button.
- Press the [cancel] button (to drop the original party).
- Press the [line 1] button.
- Press the [line 2] button.
- Press the [talk] button.
iv. To Leave a conference
To end a conference call:
- During a conference, press the [hold] button.
- Press the [cancel] button.
6. Checking Voice Mail
When the message LED light is flashing:
- Press the [message] button.
- Enter your password.
- Press [1] to Listen Message.
- Press [5] to Repeat Message.
- Press [6] to Play Next Message.
- Press [7] to Delete/Un-Delete Message.
7. Voice Mail Setup
To set up your voicemail:
- Press the [message] button.
- Enter your password (if any).
- Press [0] to reach mailbox options.
- Press [1] to record Unavailable Message.
- Press [2] to record Busy Message.
- Press [3] to record Your Name.
- Press [4] to record Temporary greeting.
- Press [5] to Change Password.
8. Checking Call History
To check call history:
- Press the [check] button for Redial.
- Press the [▼] for Received Calls.
- Press the [▲] for Missed Calls.
- Press the [nav keys] to screen through the records.
9. Forward Call
i. To set up All Call Forward Mode
To forward all incoming calls:
- Press [settings].
- Press [2] (or choose "Call Features").
- Press [1] (or choose "Call Forwarding").
- Press [1] (or choose "Forward All").
- Press [2] (or choose "Target when Forwarding").
- Input the target extension number (e.g., 108).
- Press [check], then press [1] until the screen shows "Activate".
ii. To set up Busy Call Forward Mode
To forward calls when the line is busy:
- Press [settings].
- Press [2] (or choose "Call Features").
- Press [1] (or choose "Call Forwarding").
- Press [2] (or choose "Forward when Busy").
- Press [2] (or choose "Target when Forwarding").
- Input the target extension number (e.g., 108).
- Press [check], then press [1] until the screen shows "Activate".
iii. To set up Time / No Answer Call Forward Mode
To forward calls when there is no answer:
- Press [settings].
- Press [2] (or choose "Call Features").
- Press [1] (or choose "Call Forwarding").
- Press [3] (or choose "Forward after Timeout").
- Press [3] (or choose "Call Forwarding Time").
- Input the no answer time (e.g., 20 seconds).
- Press [2] (or choose "Target for Forwarding").
- Input the target extension number (e.g., 108).
- Press [check], then press [1] until the screen shows "Activate".
iv. To Cancel Call Forward
To cancel call forwarding:
- Press [settings].
- Press [2] (or choose "Call Features").
- Press [1] (or choose "Call Forwarding").
- Choose the forwarding mode to be canceled.
- Press [1] until the screen shows "Activate".
10. Address Book
To access the address book:
- Press the [directory] button.
- Use the [nav keys] to select the desired address entry.
- Press the [check] button.
