Snom D785 Quick Reference

Warm Transferring Calls

A warm (attended) transfer allows users to speak privately with the receiving party before transferring the call. A warm transfer also confirms the availability of the receiving party.

1. While on a call, press the Hold [J] button.
2. Dial the phone number or extension of the receiving party.
3. Greet the receiving party and advise them of any important information.
4. Press Transfer [I], then press the Confirmation [C] button to perform a warm transfer.

Blind Transferring Calls

A blind (unattended) transfer involves transferring the call to another number without speaking to the receiving party, regardless of whether they answer.

1. While on a call, press the Transfer [I] button.
2. Dial the phone number or extension of the receiving party.
3. Press the Confirmation [C] button before the receiving party answers to blind transfer the call.

Checking Voicemail

There must not be a call on the line when attempting to check voicemail.

1. Press the Voicemail [F] button or dial *86.
2. Enter the personal voicemail passcode, then press #. The default is 0000.
3. Press 1 to listen to new or saved voicemails.

Accessing Call History

1. Press the Call History [A] soft key.
2. Press the [left arrow] or [right arrow] on the 5-Way Navigation [D] to view All, Missed, Received, or Dialed Calls.