Cisco Desk Phone 9800 Series
Datasheet
Product overview
Product description
Cisco is bringing a new standard to desk phones with a portfolio built for working in modern office environments. The Desk Phone 9800 Series was designed with IT and facilities in mind to deliver four new phone models and one Key Expansion Module (KEM). Included on each phone is the newly released PhoneOS software that simplifies the user experience and compliments Cisco's video portfolios RoomOS devices to give a seamless experience from desk spaces to meeting rooms. With expanded functionality, the 9800 Series combines secure enterprise calling, meetings, desk reservations, sustainability, and emergency notifications all in one device. Users do not need to buy a dedicated device for each feature, as all features are built into each phone.
The Desk Phone 9800 Series reduces the complexity of purchasing, deploying, managing, and training. To further simplify, one device can be used for Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, or other 3rd party cloud calling platforms. Alongside Cisco's extensive portfolio of desk devices, the 9800 series is uniquely positioned in the market to help transform the workplace by bridging the gap between hybrid work, calling, and meetings, and is the most cost-effective solution for workstations at scale.
Features and benefits
FEATURE | BENEFIT |
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One platform with PhoneOS |
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Desk reservation and hot desking |
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Action button |
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Enhanced audio features including noise removal |
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One button to join a meeting | Experience One Button to Push (OBTP) to quickly join any meeting from the device's screen (applicable when registered to Webex Calling). |
Security |
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Sustainability |
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Platform support
PLATFORMS SUPPORTED | CERTIFICATIONS |
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Cisco Webex Calling | Interoperability Tested and Certified |
Cisco Unified Communication Manager (CUCM) 12.5 or above* | Interoperability Tested and Certified |
Webex Dedicate Instance (DI) | Interoperability Tested and Certified |
Broadworks | Interoperability Tested and Certified |
Asterisk | Interoperability Tested and Certified |
*Not all CUCM versions support Cisco Desk Phone 9800 Series natively; dev pack and device enabler file (QED) might be required.
Product specifications
FEATURES | SPECIFICATIONS |
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Display |
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Audio (*may vary depending on the codec) |
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Audio codec support |
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Physical Line Keys |
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Maximum of supported line and programmable line keys |
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Maximum of supported SIP lines |
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Hard keys |
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Backlit indicator |
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Handset |
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Dial pad | The dial pad is ADA-compliant. |
Speakerphone | The full-duplex speakerphone provides flexibility in placing and receiving calls handsfree. For added security, the audible Dual Tone Multifrequency (DTMF) tones are masked when the speakerphone mode is used. |
USB and Aux port |
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Ethernet switch |
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Bluetooth® wireless Technology* |
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Wi-Fi® |
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Power |
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Key Expansion Module (KEM) compatibility and power |
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Key call features support (*may vary depending on registered calling platform) |
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Webex cloud features |
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Network features |
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Security |
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Physical dimensions (H x W x D) |
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Weight |
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Phone-casing composition | Polycarbonate Acrylonitrile Butadiene Styrene (ABS) textured plastic; Cosmetic class A |
Operating temperature | 32 to 104°F (0 to 40°C) |
Nonoperating temperature shock | 14 to 140°F (-10 to 60°C) |
Humidity |
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Language Support |
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Certification and compliance |
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Ordering information
PART NUMBER | PRODUCT DESCRIPTION |
---|---|
Desk Phone 9800 Series Main Offer Summary | |
DP-9841-K9= | Cisco Desk Phone 9841, Carbon Black |
DP-9841-L-K9= | Cisco Desk Phone 9841, First Light |
DP-9851-K9= | Cisco Desk Phone 9851, Carbon Black |
DP-9851-L-K9= | Cisco Desk Phone 9851, First Light |
DP-9861-K9= | Cisco Desk Phone 9861, Carbon Black |
DP-9861-L-K9= | Cisco Desk Phone 9861, First Light |
DP-9861NR-K9= | Cisco Desk Phone 9861, No Radio, Carbon Black |
DP-9871-K9= | Cisco Desk Phone 9871, Carbon Black |
DP-9871-L-K9= | Cisco Desk Phone 9871, First Light |
DP-9871NR-K9= | Cisco Desk Phone 9871, No Radio, Carbon Black |
Desk Phone 9800 Series TAA & Customized Model Offer Summary | |
DP-9841-K9++= | Cisco Desk Phone 9841, with NFC, TAA, Carbon Black |
DP-9841NR-K9++= | Cisco Desk Phone 9841, No NFC, TAA, Carbon Black |
DP-9841-K9--= | Cisco Desk Phone 9841, Customized Model, Carbon Black |
DP-9851-K9++= | Cisco Desk Phone 9851, with NFC, TAA, Carbon Black |
DP-9851NR-K9++= | Cisco Desk Phone 9851, No NFC, TAA, Carbon Black |
DP-9851-K9--= | Cisco Desk Phone 9851, Customized Model, Carbon Black |
DP-9861-K9++= | Cisco Desk Phone 9861, TAA, Carbon Black |
DP-9861NR-K9++= | Cisco Desk Phone 9861, No Radio, TAA, Carbon Black |
DP-9861-K9--= | Cisco Desk Phone 9861, Customized Model, Carbon Black |
DP-9861-A-K9= | Cisco Desk Phone 9861, Arabic Layout, Carbon Black |
DP-9871-K9++= | Cisco Desk Phone 9871, TAA, Carbon Black |
DP-9871NR-K9++= | Cisco Desk Phone 9871, No Radio, TAA, Carbon Black |
DP-9871-K9--= | Cisco Desk Phone 9871, Customized Model, Carbon Black |
DP-9871-A-K9= | Cisco Desk Phone 9871, Arabic Layout, Carbon Black |
Desk Phone 9800 Series Accessories (Optional – Ordered Separately) | |
DP-9800-KEM= | Cisco Desk Phone 9800 Key Expansion Module, Carbon Black |
DP-9800-WMK= | Cisco Desk Phone 9800 Wall Mount Kit |
DP-9800-KEM-WMK= | Cisco Desk Phone 9800 Wall Mount Kit for Key Expansion Module |
Desk Phone 9800 Series Local Power SPAREs (Optional - Ordered Separately) | |
CP-PWR-ADPT-3-AR= | Cisco Power Adapter 3 with Argentina Clip |
CP-PWR-ADPT-3-AU= | Cisco Power Adapter 3 with Australia Clip |
CP-PWR-ADPT-3-BZ= | Cisco Power Adapter 3 with Brazil Clip |
CP-PWR-ADPT-3-CN= | Cisco Power Adapter 3 with China Clip |
CP-PWR-ADPT-3-EU= | Cisco Power Adapter 3 with European Clip |
CP-PWR-ADPT-3-IN= | Cisco Power Adapter 3 with India Clip |
CP-PWR-ADPT-3-KR= | Cisco Power Adapter 3 with Korea Clip |
CP-PWR-ADPT-3-NA= | Cisco Power Adapter 3 with North America Clip |
CP-PWR-ADPT-3-UK= | Cisco Power Adapter 3 with United Kingdom Clip |
Desk Phone 9800 Series Replacement SPAREs | |
DP-9800-HS= | Desk Phone 9800 Replacement Handset, Carbon Black-SPARE |
DP-9800-HS-L= | Desk Phone 9800 Replacement Handset, First Light -SPARE |
DP-9800-CORD= | Desk Phone 9800 Replacement Handset Cord, Carbon Black-SPARE |
DP-9800-CORD-L= | Desk Phone 9800 Replacement Handset Cord, First Light -SPARE |
DP-9800-FS= | Desk Phone 9841 & 9851 Replacement Footstand, Carbon Black-SPARE |
DP-9861-FS= | Desk Phone 9861 Replacement Footstand, Carbon Black - SPARE |
DP-9871-FS= | Desk Phone 9871 Replacement Footstand, Carbon Black - SPARE |
PRODUCT | GIFTBOX | OVERPACK | PALLET | ||||||||||||
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Length (cm) | Width (cm) | Height (cm) | Weight (kg) | Box pcs per overpack | Length (cm) | Width (cm) | Height (cm) | Weight (kg) | Over pack pcs per pallet | Length (cm) | Width (cm) | Height (cm) | Weight (kg) | Phones per Pallet | |
9841 | 31.5 | 24 | 7.8 | 1.3 | 10 | 50 | 40 | 34 | 14.3 | 18 | 120 | 100 | 114 | 275 | 180 |
9851 | 31.5 | 24 | 7.8 | 1.4 | 10 | 50 | 40 | 34 | 14.4 | 18 | 120 | 100 | 114 | 276.2 | 180 |
9861 | 31 | 24.5 | 7.2 | 1.5 | 8 | 60.1 | 32.1 | 26.4 | 12.9 | 24 | 121.9 | 101.6 | 1175 | 332.6 | 192 |
9871 | 29.1 | 24.5 | 7.2 | 1.5 | 8 | 60.1 | 30.4 | 26.4 | 12.7 | 24 | 121.9 | 101.6 | 1175 | 327.8 | 192 |
9800 KEM | 25.4 | 17.3 | 8.13 | 0.71 | 18 | 54 | 50.42 | 28.45 | 13.3 | 12 | 121.9 | 101.6 | 997 | 182.6 | 216 |
Licensing
All Cisco Desk Phone 9800 Series are covered by the Cisco End User License Agreement at www.cisco.com/c/en/us/about/legal/cloud-and-software/end_user_license_agreement.html.
Or use the shortcut: www.cisco.com/go/eula.
Warranty information
The Desk Phone 9800 Series are covered by a Cisco 1-Year Limited Hardware Warranty (details at: www.cisco.com/go/warranty).
Product sustainability
Information about Cisco's Environmental, Social and Governance (ESG) initiatives and performance is provided in Cisco's CSR and sustainability reporting.
SUSTAINABILITY TOPIC | REFERENCE |
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Information on product-material-content laws and regulations | Materials |
Information on electronic waste laws and regulations, including our products, batteries, and packaging | WEEE Compliance |
FEATURES | SPECIFICATIONS |
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Energy Saving Solutions |
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Carbon Emission Insights | The phones support reporting power consumption data and the organization's carbon footprint can be shown on the Cisco Webex Control Hub. |
Certification and compliance |
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For more information
Please visit https://www.webex.com/cisco-phone-9800series.html.