Cisco Desk Phone 9800 Series

The Cisco Desk Phone 9800 Series redefines the desk phone experience for modern offices. This portfolio offers four new phone models and a Key Expansion Module (KEM), all running on the new PhoneOS software. This software streamlines user experience and integrates seamlessly with Cisco's video collaboration devices, ensuring a consistent experience from individual workspaces to meeting rooms.

Key Features and Benefits

Unified Platform: One device and one software (PhoneOS) support multiple calling platforms like Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, and other third-party cloud calling solutions, simplifying IT management and deployment.
Desk Reservation & Hot Desking: Enables efficient use of office space by allowing users to reserve and sign into shared desks, personalizing their workspace with access to contacts, calendars, and settings.
Action Button: A configurable button provides quick access to essential functions such as emergency alerts, security, IT support, or paging.
Enhanced Audio: Features AI-powered noise removal for both sending and receiving audio, improved audio quality with wideband conversion, and a larger speaker driver with a bass-enhancing enclosure for natural sound.
One Button to Join Meetings: Offers One Button to Push (OBTP) functionality for quick meeting access on Webex Calling registered devices.
Robust Security: Built with government-grade security, including end-to-end encryption, Trusted Platform Module (TPM) 2.0, TLS 1.3, Secure Boot, and Image Authentication.
Sustainability: Designed with sustainability in mind, featuring over 74% post-consumer resin (PCR), reduced and recyclable packaging, energy-saving modes, and a Cisco takeback program.

Platform Support

The Cisco Desk Phone 9800 Series supports various backend calling servers, including Cisco Webex Calling, Cisco Unified Communication Manager (CUCM) 12.5 or above, Webex Dedicated Instance (DI), Cisco BroadWorks, and Asterisk. It is also interoperability tested and certified with these platforms.

Product Specifications Overview

The series offers multiple models with varying display sizes and features:

9841: 3.5-inch Grayscale LCD
9851: 3.7-inch Color LCD
9861: 5-inch Color LCD
9871: 5-inch Color Touch LCD
9800 KEM: 5-inch Color LCD for Key Expansion Module

All models offer advanced audio features, multiple USB ports (USB-A and USB-C on select models), Ethernet switching, and Bluetooth/Wi-Fi capabilities on the 9861 and 9871 models. Power is supplied via IEEE Power over Ethernet (PoE) or Cisco Power Adapter 3.

Ordering Information

Cisco provides a range of part numbers for the Desk Phone 9800 Series, available in Carbon Black and First Light finishes. Optional accessories like the Key Expansion Module (KEM), Wall Mount Kits, and replacement power adapters are also available. For detailed ordering information, please refer to the product data sheet.

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Cisco Desk Phone 9800 Series

Key Features and Benefits

Platform Support

Product Specifications Overview

Ordering Information

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