Package Contents
Upon unpacking the GT2 electric scooter, verify that the following items are included in the package. If anything is missing or damaged, please contact isinwheel customer service for assistance: support@isinwheel.com. Keep the packaging box for returning the scooter when necessary. ⚠️ Warning: Never use a charger exceeding 54.6V 2A to avoid hazards.
Illustration showing the GT2 electric scooter, a charger, a tool kit, and a storage bag.
- 1 x Charger
- 1 x Tool Kit
- 1 x Storage Bag
Product Description
Line drawing of the isinwheel GT2 electric scooter with key components labeled: Brake Lever, Adjustable Clamp, Headlight, Front Suspension, Wheel, Turn Signals, Rear Fender, Motor, Rear Suspension, Ambient Lights, Deck.
This section provides a visual overview of the GT2 electric scooter.
Control Panel
Diagram of the GT2 electric scooter's control panel displaying various indicators and controls. These include: Gear Value, Lock, Headlights, Left, Right, Bluetooth, Cruise, USB Charging, Dual Control, Single Drive, Current Bar, Real Speed, Max Speed, Average Speed, Total Mileage, Single Mileage, Battery, Battery Voltage, Error. It also details driving modes (ECO, STD, TURBO) and battery level indicators (5 bars).
The control panel provides real-time information about the scooter's status, speed, battery life, and driving modes. You can switch between ECO (First Gear), STD (Second Gear), and TURBO (Third Gear) modes by pressing the +/- buttons after powering on.
Mode Settings
To enter the settings mode, press and hold the 'M' and 'Luce' buttons for approximately 10 seconds. Release the 'Luce' button first, then the 'M' button. Available settings include:
- P01: Kilometers/Miles selection.
- P05: Cruise control selection (0 for off, 1 for on). The cruise control icon appears on the display when activated.
- P06: Zero/Non-zero start setting (0 for zero start, 1 for non-zero start).
- P99: Factory parameter reset (hold the '+' button for 5 seconds during P99).
- ODO: Reset trip distance (long press the '+' button for 5 seconds on ODO).
Assembly
Follow these steps to assemble your GT2 electric scooter:
- Open the package and take out the E-scooter and its accessories. Illustration: Unpacking the scooter.
- Press the folding mechanism and lift the T-bar to the vertical position. Push the kickstand down. Illustration: Unfolding the T-bar and deploying the kickstand.
- Cut the tapes on the handlebars and lift the handlebars. Tighten the handlebars by rotating the fixing devices in the direction of the arrows. (Tip: Visit www.isinwheel.com for quick assembly assistance). Illustration: Attaching and tightening the handlebars.
- Open the adjustable clamp, adjust the handlebars to the desired height, and then close the clamp. Illustration: Adjusting handlebar height and locking.
Riding Advice
The isinwheel GT2 electric scooter is a leisure device. When used in public areas, it is considered a vehicle and subject to all vehicle risks and regulations. For your safety, follow the manual's instructions and traffic laws. Be aware that risks cannot be entirely avoided due to other road users. Speed increases stopping distance. Smooth surfaces can cause slipping. Always ride with caution, maintaining appropriate speed and distance, especially in unfamiliar areas.
- Respect pedestrian right-of-way. Do not startle pedestrians, especially children. When passing pedestrians, use the bell to warn them and pass on their left. When crossing paths with pedestrians, stay to the right at a low speed or dismount.
- Strictly follow safety instructions. isinwheel is not liable for financial losses, injuries, accidents, legal disputes, or conflicts arising from violating user instructions.
- Do not lend your scooter to someone unfamiliar with its operation. Ensure friends know how to operate it and wear safety gear.
- Inspect the scooter before each use. If loose parts, low battery warnings, excessive wear, strange noises, or malfunctions are noted, stop riding.
- ⚠️ Warning: Risk of fire. No user-serviceable parts.
Charging
The scooter is fully charged when the charger's LED indicator turns green from red. The charger has overcharge protection and will automatically stop charging when full. However, do not charge the scooter for more than 24 hours at a time. Do not connect the charger if the charging port is wet. Keep the charging port closed when not charging. ⚠️ Warning: Never use a charger exceeding 54.6V 2A to avoid hazards.
First Ride
Illustration of the power switch on the handlebars.
- Press the power switch for 1-3 seconds to turn on the scooter. The LCD display will light up.
- Press the headlight button to turn on the headlights and ambient lights.
- Zero-start: After powering on, press the accelerator, and the motor will engage, propelling the scooter forward. The accelerator works even when the scooter is stationary.
- Non-zero start/Kick-and-go: With 'kick-and-go' enabled, push off with your foot to engage the accelerator.
- Driving Modes: After powering on, press the +/- buttons to cycle through ECO, STD, and TURBO modes. ECO is the default low-speed mode on first startup.
- To change modes quickly: Briefly press the 'M' button five times consecutively after powering on. The display will show 45 km/h, indicating the setting is successful.
- To switch to comfort mode: After restarting the scooter, briefly press the 'M' button five times in a row. The display will show 25 km/h, indicating the setting is successful.
Riding Fundamentals
Illustration of a person wearing a helmet, elbow pads, and knee pads.
Wear a helmet, elbow pads, and knee pads for protection against falls and injuries, whether you are a beginner or an expert.
- Turn on the device and check the battery level indicator. Illustration: Scooter display showing battery level.
- Stand with one foot on the deck and the other on the ground. Push off with the foot on the ground. Illustration: Starting position.
- Once the scooter moves forward, place both feet on the deck and press the accelerator. The accelerator engages when the speed exceeds 3 mph. Illustration: Scooter in motion with rider's feet on deck.
- Release the accelerator. The Energy Recovery System (KERS) automatically activates for gentle braking. For sudden braking, squeeze the brake lever. Illustration: Hand releasing accelerator, KERS braking effect.
- Lean your body in the direction of the turn and gently turn the handlebars. Illustration: Rider leaning into a turn.
Safety Instructions
Do not use the scooter in the rain. Maintain a medium or low speed (5 mph) when crossing speed bumps, uneven roads, or other irregular surfaces. Bend your knees slightly to adapt better to these surfaces. Be mindful of doors, elevators, and other overhead obstacles. Do not accelerate downhill. Do not press the accelerator while walking next to the scooter. Always stay clear of obstacles.
Illustrations depict these scenarios.
Dangerous Actions (Do Not Attempt!)
Do not hang heavy bags or other objects on the handlebars. Always keep both feet on the deck. Do not ride in traffic lanes or residential areas where vehicles and pedestrians are permitted. Do not turn the handlebars violently at high speeds. Do not ride in puddles deeper than 20 mm. Do not ride with other people, including children.
Illustrations depict these prohibited actions.
More Safety Tips
Keep your feet away from the rear fender. Always keep your hands on the handlebars. Do not touch the disc brake. Do not attempt to ride up or down stairs or jump over obstacles.
Illustrations depict these safety tips.
Disc Brake Adjustment
To adjust disc brake sensitivity: You will need a hexagonal wrench to remove the screws on the rocker arm.
- If the disc brake is too sensitive, slightly rotate the disc brake rocker arm downwards. Then, reinstall the screws on the brake cable core and tighten.
- If the disc brake does not stop effectively, rotate the disc brake rocker arm slightly upwards. Then, reinstall the screw on the brake cable core and tighten.
- Note: The disc brake may squeak during initial use until it is broken in. This is normal and does not affect brake function or performance.
To eliminate disc brake noise: First, ensure the scooter is turned off. For easier operation, it is recommended to lean the scooter against a desk.
- Loosen the two screws on the caliper (not the screw on the rocker arm).
- Adjust the position of the disc brake caliper so that the brake disc is centered between the two pads.
- The disc and brake pads should not touch.
- Hold the disc brake caliper in the desired position, then retighten the caliper screws.
Daily Care and Maintenance
Cleaning and Storage
If you notice stains on the scooter's body, clean them with a damp cloth. If stains cannot be removed, apply toothpaste and brush with a toothbrush, then wipe with a damp cloth.
- Notes: Do not clean the scooter with alcohol, gasoline, kerosene, or other corrosive and volatile chemical solvents to avoid direct damage.
- Do not wash the deck with high-pressure water. During cleaning, ensure the scooter is off, the charging cable is disconnected, and the rubber cover is closed, as water ingress could cause electric shocks or other serious problems. When the scooter is not in use, store it indoors in a dry and cool place. Do not leave it outdoors for extended periods. Excessive sunlight, overheating, and overcooling reduce battery pack lifespan.
Battery Maintenance
- Use original batteries. Using batteries from other models or brands may cause safety issues.
- Do not touch the contacts. Do not disassemble or puncture the casing. Keep contacts away from metal objects to prevent short circuits that could damage the battery or cause injury or death.
- Use the original power adapter to avoid potential damage or fire.
- Improper disposal of used batteries can severely damage the environment. To protect natural resources, follow local regulations for proper battery disposal.
- After each use, fully charge the battery to prolong its lifespan.
Storage and Disposal
- Store the scooter in a cool, dry place, between 14°F and 104°F (-10°C and 40°C). In extremely humid environments, condensation or water accumulation inside the scooter can rapidly damage the battery. The device is not intended for use at altitudes above 2000m. Prolonged exposure to UV rays, rain, and atmospheric agents can damage the casing materials.
- In daily use, try to recharge the scooter after the battery is completely depleted. If the battery level is low, recharge it as soon as possible.
- Please charge the scooter every two months to preserve the battery.
Technical Specifications
| GT2 | Object | Electric Scooter |
|---|---|---|
| Dimensions | Unfolded (L x W x H) | 122*63*125 cm |
| Folded (L x W x H) | 122*22*57 cm | |
| Weight | Net Weight | 53LB / 24KG |
| User | Load | 150 kg |
| Recommended Age | 14+ | |
| Recommended Height | 120~200cm | |
| Scooter | Speed | 25-45 km/h |
| Distance | 40-45 km | |
| Max. Incline | 35% | |
| Operating Temperature | -15°C~40°C | |
| Protection Level | IPX4 | |
| Battery | Voltage | 48 V |
| Max. Charging Voltage | 54.6 V | |
| Capacity | 15 AH | |
| Motor | Power | 800 W |
| Charger | Input Voltage | 110-240 V |
| Output Voltage | 54.6 V | |
| Output Current | 2A | |
| Charging Time | 5-7 h |
(1) Body Height: Distance from the ground to the highest point of the body.
(2) Battery Life Description: Measured under full charge conditions, with a 70 kg load, at 25°C, on a flat road without wind, and at a speed of 15 km/h. Actual battery life varies based on factors like load, humidity, wind speed, and usage habits.
(3) Maximum allowed weight must be kept within 150 kg (rider and objects included) at all times. Considering the additional weight of clothing or other accessories carried during travel and the force generated by speed, the scooter will not support it if this load limit is exceeded.
Limited Warranty Statement
30-Day Satisfaction Guarantee Return Policy
If you are not satisfied with your purchase, isinwheel's return policy allows you to return the product purchased through an Authorized channel within 30 days of receiving the shipment, and request a refund from the Authorized channel for any reason. isinwheel is not responsible for lost packages due to the courier or for received products that cannot be verified. Products received with damage deemed to be caused by the end-user may be subject to refusal of the return request.
Conditions for Refund
To be eligible for a refund, all the following conditions must be met:
- A Return Merchandise Authorization (RMA) must be requested from isinwheel within 30 days of receiving the shipment. To request an RMA, contact the isinwheel support team at vip.support@isinwheel.com.
- Return shipping costs are the customer's responsibility.
- For warranty service, keep your receipt and/or invoice to validate proof of purchase.
- The returned product must be in good physical condition (not broken or damaged).
- All accessories originally included with the purchase must be included in the return.
- If you return a product to isinwheel without an RMA or without all original parts, isinwheel reserves the right to refuse delivery of such return.
Limited Warranty
- isinwheel warrants to the original purchaser that the isinwheel product is free from defects in materials and workmanship under normal use for the period specified above.
- isinwheel does not guarantee that the product's operation will be uninterrupted or error-free. isinwheel is not responsible for damages resulting from failure to observe instructions related to product use.
- Within 180 days of purchasing the scooter, if the battery is defective, it can be replaced free of charge. After this period, the battery must be replaced at a cost.
- Only the original owner of a scooter purchased from the isinwheel online store is covered by this Limited Warranty. The Warranty Period begins upon receipt of the scooter and ends immediately upon the earlier of the Warranty Period's expiration or the sale or transfer of the scooter to another person. The Limited Warranty will not apply to any subsequent owner or assignee.
The Limited Warranty Does Not Cover
- Normal wear and tear of any covered component.
- Consumable materials or parts subject to normal wear (including, but not limited to, tires, tubes, brake pads, cables, casings, grips).
- Any damage or defects to covered components resulting from failure to observe the instructions in the scooter's user manual, force majeure, accidents, improper use, negligence, abuse, commercial use, alterations, modifications, incorrect assembly, installation of parts or accessories not originally provided or compatible with the sold scooter, operator error, water damage, extreme riding, acrobatic riding, or improper maintenance.
- For clarity, isinwheel shall not be liable for any damages, failures, or losses caused by unauthorized repairs or the use of unauthorized parts.
- The battery is not covered for damage resulting from voltage fluctuations, use of an inadequate charger, improper maintenance, or other improper uses, normal wear, or water damage.
Remedies
If a hardware defect is found and isinwheel receives a valid claim within the Warranty Period, isinwheel will, at its discretion and to the extent permitted by law, (1) repair the product free of charge, using new or refurbished replacement parts, or (2) replace the product with a new or refurbished product. In case of defect, to the extent permitted by law, these are the sole and exclusive remedies available to the user. Shipping and handling fees may apply, except where prohibited by law. This Limited Warranty is valid only in jurisdictions where products are sold by www.isinwheel.com and is valid to the extent permitted by the laws in those jurisdictions. Any replacement hardware product will be warranted for the remainder of the original warranty period or for thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in the customer's jurisdiction.
How to Obtain Warranty Assistance
A warranty service order must be requested from isinwheel within the warranty period from the date of shipment receipt. To request a warranty service order, contact the isinwheel support team at vip.support@isinwheel.com.
To obtain warranty service, you must deliver the product, in its original packaging or in packaging providing an equal degree of protection, to the address specified by isinwheel. In accordance with applicable law, isinwheel may require the customer to provide proof of purchase and/or meet registration requirements before receiving warranty service or within thirty (30) days, whichever is longer, or for any other period of time that may be applicable in your jurisdiction.
Limitation of Damages
To the extent permitted by applicable law, isinwheel shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to, loss of profits, revenue, or data, even if isinwheel has been advised of the possibility of such loss. This applies to any breach of express or implied warranties or conditions, or any other legal theory. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental, or consequential damages, so the above limitation or exclusion may not apply.
Frequently Asked Questions (FAQ)
1. What happens if the E-Scooter arrives with missing accessories or broken parts? R: Please take a photo and email it to the isinwheel support team. The team will respond promptly and send the correct accessory or replacement part.
2. Is the tire replaceable and how? Yes, the tire is replaceable. Contact the isinwheel support team for more information or search YouTube for 'How to replace offroad tire'.
3. What if the rear disc brake of the scooter is not working well? R: Contact us for brake adjustment instructions, or search YouTube for 'How to adjust scooter rear brake' for a video tutorial.
4. What should I do if I hear an unusual noise from the rear wheel? R: This usually means the disc brake has become misaligned, causing friction noise. Refer to the 'Disc Brake Adjustment' section. If the problem persists, contact us for assistance.
5. Why does the display show an error code? R: If an error code is displayed, contact the isinwheel support team to resolve the error code.
| Error Code | Definition |
|---|---|
| 03 | Check if the three-phase wire terminals and Hall signal connector are not in contact, or if the system's startup time exceeds 2S due to heavy load (e.g., uphill) or if the wheels are locked. If this state persists after reconnecting terminals, the controller or motor is damaged. |
| 04 | Battery undervoltage protection, undervoltage protection. |
| 06 | Detect if the motor's Hall switch signal is faulty and check if the Hall signal connector is in poor contact. If this state persists after reconnecting terminals, the motor hall is damaged. |
| 07 | When the system is on, detect if the handlebar is out of control or if the handlebar signal is less than 0.75V. Or if the handlebar is twisted before the system functions, the fault can be cleared after resetting. |
| 08 | Controller fault. |
| 10 | The controller cannot receive the dashboard signal. |
| 15 | The controller cannot receive the dashboard signal. |
If the 5-conductor wire connecting the dashboard and controller fails, the specific reasons may be:
(1) If the dashboard cannot be turned on (screen is black): Possible reasons include the main power line between the controller and battery not being connected correctly, or a problem with one of the red, black, or blue wires connecting the dashboard to the controller.
(2) If the dashboard can be turned on but stops working after 3 seconds: Possible reasons include an open yellow-green signal wire connecting the dashboard and controller.
Contacts
Contact us if you encounter problems related to riding, maintenance, or safety, or errors/faults with your isinwheel GT2 electric scooter.
- Email: ✉️ support@isinwheel.com
- Website: ? www.isinwheel.com
- Facebook: f @isinwheelOfficial
- YouTube: ▶️ isinwheelOfficial
- Instagram: in @isinwheel_official
