IKEA Loyalty Members Offer – Free Metro Delivery

Terms & Conditions

1. Promotion: During the Promotional Period, IKEA Loyalty Members making qualifying purchases either in-store or online via the ikea.com.au webpage or the official IKEA Australian App will receive free delivery to a Metropolitan Postcode on total purchases of $399 or more (within a single transaction).
2. Promoter: The Promoter is IKEA Pty Limited (ABN 84 006 270 757) of 630 Princes Highway, Tempe NSW 2044.
3. IKEA Loyalty Members only: This Promotion is only available to IKEA Loyalty Members only (being IKEA Family Members or IKEA Business Network Members) who identify with their membership details before completing their purchase transaction.
4. Exclusions: This Promotion does not apply to any of the following purchase(s):
   • IKEA Gift Cards;
   • Products from the IKEA Food range; and
   • IKEA Services (including, but not limited to, professional fees for planning services).
5. Promotion Period: The Promotion Period commences from 12:00am (Sydney Time) on Thursday 6 February 2025 and ends at 11:59pm (Sydney Time) on Thursday 13 February 2025.
6. Metropolitan Postcodes only: The Promotion is only valid for customers who purchase delivery and specify an Australian delivery address with a postcode listed under Annexure A (page 4 and 5) to these Terms and Conditions. This offer does not include any Tasmanian or Northern Territory based addresses. Annexure A is an exhaustive list of all valid Metropolitan Postcodes to which the Promotion will apply.
7. Total spend must be $399 (or more) within a single transaction: To take advantage of this Promotion, the minimum total spend amount of $399 must be met within one single transaction and the transaction must not contain any Exclusions as listed under Clause 4.
8. Redemption - Assisted Purchase (Remote Shopping): Loyalty Members must provide their IKEA Family membership details to the IKEA sales assistant creating your order. The Promotion will be applied by the IKEA sales assistant if the threshold minimum spend amount is exceeded within a single transaction without any exclusions and where delivery is selected.
9. Redemption – Online / IKEA Australia App: Loyalty Members must sign into their IKEA Family Account and/or IKEA Business Network account and/or insert their IKEA Family membership number when prompted. Purchases may be made via the website at IKEA.com.au or on the official IKEA Australian App. The Promotion will be automatically applied once the threshold minimum spend amount is exceeded within a single transaction without any exclusions and where delivery is selected.
10. No transfer or cash redemption: The discount is not transferable and cannot be redeemed for cash. The free delivery discount value may not be applied to the transaction (in-lieu of actual delivery).
11. Refunds: The IKEA Returns Policy applies to all purchases made during the Promotional Period. Where the IKEA Returns Policy provides for a full refund to the customer, no amount will be refunded for delivery.
12. Validation and Verification: Eligibility to the Promotion will be subject to the Promoter's validation and verification checks. Promoter's decision is final. The Promotion will not be extended for reasons due to network connectivity and/or online banking/merchant difficulties encountered during the attempted redemption of the Promotional online.
13. Right to withdraw: The Promoter reserves the right to withdraw the Promotion at any time during the Promotion Period. No withdrawal notification will be individually communicated to the Customer (should the Promoter exercise their right under this Clause 13).
14. Right to change: The Promoter reserves the right to change these Terms and Conditions from time to time to reflect changes to the law or changes to our services including (but not limited to) eligibility and the Promotional Period. Customers shall review these Terms and Conditions on a regular basis for updates before commencing their transaction. No changes will be individually communicated to the Customer (should the Promoter exercise their right under this Clause 14).
15. Right to correct and adjust: While great care has been taken to ensure accuracy of all prices and descriptions, the Promoter reserves the right to correct any errors and adjust prices and charges including GST, customs duty or other statutory charges. No corrections or adjustments will be individually communicated to the Customer (should the Promoter exercise their right under this Clause 15).
16. Limitation of Liability: The Promoter shall not be liable for any loss or damage whatsoever suffered (including but not limited to indirect or consequential loss) or for personal injury suffered or sustained as a result of any participation in the Promotion, except for any liability which cannot be excluded by law.
17. Governing Law: The conduct of the Promotion and these Terms are governed by the laws of the State of New South Wales. All parties submit to the exclusive jurisdiction of the courts of New South Wales.

Annexure A – Metropolitan Postcodes

New South Wales - Postcodes

Australian Capital Territory - Postcodes

Victoria - Postcodes

South Australian - Postcodes

Queensland - Postcodes

Western Australia - Postcodes