1080p Outdoor Wi-Fi Camera with Two-Way Audio (ADC-V724/724X) - Installation Guide

Pre-installation Checklist

To watch a video about the pre-installation process, see ADC-V724/724X Pre-Installation Steps.

• ADC-V724/724X camera (included)
• AC power adapter (included)
• Wi-Fi (2.4 or 5 GHz) connection to broadband Internet (Cable, DSL, or Fiber Optic). For information about bandwidth requirements, see What are the internet service and bandwidth requirements for Alarm.com video devices?
• A computer, tablet, or smartphone with Wi-Fi is required if the router does not have the Wi-Fi Protected Setup (WPS) feature.

There are two options for connecting the ADC-V724/724X to the Wi-Fi network: Access Point (AP) mode or Wi-Fi Protected Setup (WPS) mode. Use WPS mode if you have easy access to the customer's router and the router has the WPS feature enabled.

Note: Some Internet Service Providers disable the WPS feature on customer routers. AP mode is the most reliable method for installing this device.

In the Box

Image of the ADC-V724/724X camera.

Image of the AC power adapter.

Image of the installation guide booklet.

Image of wall anchors and screws (3).

Overview

Key components of the camera:

1. Status LED
2. SD card door
3. SD card slot
4. Speaker
5. Microphone
6. WPS/Reset button

Rubber Plug

A rubber plug is included with the ADC-V724/724X at the base of the mount. This plug should only be used if you are mounting the camera directly over a hole in the wall. The rubber plug provides a seal to prevent water from entering the hole in the wall behind the camera.

For all other installations, remove the rubber plug. Removing it allows you to route the power cable through the opening without bending or breaking the cable.

Diagram: Shows the camera mounted over a wall hole with the rubber plug in place, creating a seal. An arrow indicates the power cable entering through the plug. Another diagram shows the cable routed through a hole without the plug.

Installation

For general video installation and maintenance guidelines, see Video Installation Best Practices.

For setting up and using Two-Way Audio, see Two-Way Audio Installation and User Guide.

AP Mode (Recommended)

To watch a video about the AP mode connection process, see ADC-V724/724X Connecting to your Wi-Fi Network (AP Mode).

To ensure sufficient Wi-Fi signal, complete these steps with the camera near its final location but prior to mounting.

1. Connect the camera's AC power adapter and plug it into a non-switched outlet. If the power supply is too short, see How do I extend the power supply of a camera?.
2. The camera's LED will begin to blink white. If the LED is not white after two minutes, press and hold the WPS/Reset button and release when the LED begins to blink white (about 6 seconds).
3. On an Internet-enabled device, connect to the Wi-Fi network ADC-V724/724X (XX:XX:XX), where XX:XX:XX is the last six characters of the camera's MAC address (located on the camera or packaging).
4. On the same device, open a web browser and enter http://v724install or 192.168.1.1. Follow the on-screen instructions to add the ADC-V724/724X to the Wi-Fi network. The LED will briefly turn red before blinking green, and then solid green upon connection completion.
5. Add the device to your account via the MobileTech app or by using a web browser and entering www.alarm.com/addcamera (requires customer username and password).
6. Select the camera from the video device list or enter its MAC address to begin adding it.
7. Follow the on-screen instructions to finish adding the camera.

You can now power down the camera and install it in its final location using the included hardware. Camera settings can be configured from the customer website.

WPS Mode (Alternate)

To watch a video about the WPS connection process, see ADC-V724/724X Connecting to your Wi-Fi Network (WPS Mode).

To ensure sufficient Wi-Fi signal, complete these steps with the camera near its final location but prior to mounting.

1. Connect the camera's AC power adapter and plug it into a non-switched outlet.
2. After the startup process is complete (LED blinking white), press and hold the WPS/Reset button for about 3 seconds until the LED begins to blink blue.
3. Activate WPS mode on the router. The camera will connect to the Wi-Fi network. The LED will be solid green when the connection is complete.
4. Add the device to your account via the MobileTech app or by using a web browser and entering www.alarm.com/addcamera (requires customer username and password).
5. Select the camera from the video device list or enter its MAC address to begin adding it.
6. Follow the on-screen instructions to finish adding the camera.

You can now power down the camera and install it in its final location using the included hardware. Camera settings can be configured from the customer website.

Camera Mounting Overview

Diagram illustrating drilling holes for mounting the camera.

Mounting the ADC-V724/724x When Routing the Power Cable Through the Wall

1. The camera should be mounted 8 feet or more above the ground, on a flat surface (e.g., a wall or ceiling). Install the rubber plug.
2. Verify that there are no obstructions near the camera, as obstructions can lead to poor night vision performance.
3. Use the included drill template to mark the desired location of the holes for the power cable and mounting screws. Drill a 1/2" hole in the center of the template for the power cable. If mounting to drywall, drill three 9/32" holes and insert the included M5 wall anchors. If mounting to a solid surface (e.g., wood), drill three 1/8" pilot holes.
4. Connect the 12 VDC connector to an unplugged 12 VDC adapter. Insert the power cable into the center hole.
5. Line up the camera with the three holes created in step 4. Use the included ST4.8 x 32mm self-tapping screws to fasten the camera to the mounting surface (#10 drywall screws or 3/16" Tapcon screws are also acceptable).
6. (Optional) Install the ADC-VACC-724-BC base cover (sold separately). For more information, see How does the ADC-V724/724X Base Cover work?.

Mounting the ADC-V724/724x When Routing the Power Cable Along the Wall

1. The camera should be mounted 8 feet or more above the ground, on a flat surface (e.g., a wall or ceiling). Remove the rubber plug.
2. Verify that there are no obstructions near the camera, as obstructions can lead to poor night vision performance.
3. Use the included drill template to mark the desired location of the holes for the mounting screws. If mounting to drywall, drill three 9/32" holes and insert the included M5 wall anchors. If mounting to a solid surface (e.g., wood), drill three 1/8" pilot holes.
4. Connect the 12 VDC connector to an unplugged 12 VDC adapter.
5. Line up the camera with the three holes created in step 4. Use the included ST4.8 x 32mm self-tapping screws to fasten the camera to the mounting surface (#10 drywall screws or 3/16" Tapcon screws are also acceptable). Route the cable through the cut-out in the mounting plate.
6. (Optional) Install the ADC-VACC-724-BC base cover (sold separately). For more information, see How does the ADC-V724/724X Base Cover work?.

LED Reference Guide

Troubleshooting

1. If you have issues connecting the camera to the account, power cycle the camera and try again.
2. If issues persist, reset the camera to factory defaults. Press and hold the WPS/Reset button until the LED is flashing green and red (about 15 seconds), then release the button. The camera will reboot to factory default.

If the camera was previously installed on a different Alarm.com account, it will need to be deleted before it can be installed again.

Caution: Prolonged exposure to sunlight in extreme conditions may impact the camera's performance. The optimal installation location is in a shaded area such as under an eave.

Questions?

For general information about video setup and frequently asked questions, see General Video Information.

For troubleshooting help, see https://www.alarm.com/supportcenter.

Regulatory Information

FCC Compliance

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

IFT - 008 – 2015 (ADC-V724X)

1. IFT #: JOALAD24-04330
2. Operation of this equipment is subject to the following two conditions: (1) this equipment or device may not cause harmful interference, and (2) this equipment or device must accept any interference, including interference that may cause its undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance may void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter. The product available in the United States/Canada market can only be operated on channel 1~11. Other channels cannot be selected.

FCC Declaration of Exposure to Radiation: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.

ISED Compliance (Canada)

This device contains license-exempt transmitter(s)/receiver(s) that comply with Industry Canada's license-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

This radio transmitter [IC: 9111A-1438852R] has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below, with the maximum permissible gain indicated. Antenna types not included in this list or having a gain greater than the maximum gain indicated are strictly prohibited for use with this device.

The device for operation in the 5150-5250 MHz band is for indoor use only, to reduce the possibility of harmful interference to co-channel mobile satellite systems.

IMPORTANT NOTE: IC Radiation Exposure Statement: This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body. The transmitter module may not be co-located with any other transmitter or antenna.

CAN ICES-3 (B)/NMB-3(B): Country code selection is disabled for products marketed in the US/Canada. The product available in the US/Canada market can only be operated on channels 1 to 11. Other channels cannot be selected.

ANATEL Declaration (Brazil)

This equipment is not entitled to protection against harmful interference and may not cause interference to duly authorized systems. For more information, consult the ANATEL website – www.anatel.gov.br.