Zebra Voice Client Version 9.0.25203 Release Notes

Highlights

• Android 15 Support.
• Added support for Cisco Call Group Pickup.
• Added support for the Zebra WS101 headset.
• Maintenance Update.

Device Support

The Zebra Voice client has been validated on Zebra Android devices running Android 8, 10, 11, 13, 14 and 15.

• EC30
• ET40/ET45
• EC50/EC55
• ET51/ET56
• MC20
• MC2200/MC27001
• MC3300/MC3300x/MC3300ax
• MC9300
• WT64
• EM45
• KC50
• HC50
• ET401
• TC21/TC261
• TC22/TC27
• TC52/TC57
• TC52x/TC57x/TC52ax
• TC53/TC58
• TC70x/TC75x
• TC72/TC77
• TC73/TC78
• MC94
• MC34
• HC20
• FR55

OS Support

• Zebra Voice client 9.0.25203 and above is supported on Android 8.1, 9, 10, 11, 12, 13, 14 and 15 OS.
• Zebra Voice client 9.0.24107 and above is supported on Android 8.1, 9, 10, 11, 12, 13, and 14 OS.
• Zebra Voice client 9.0.23306 onwards is supported on non-Zebra devices running Android 10, Android 11, Android 12, Android 13, and Android 14 OS.
• Zebra Voice client 9.0.23107 onwards is supported on Android 10, 11, 12, and 13 OS.
• Zebra Voice client 9.0.22408 is supported on devices running Android 8.1, Android 9, Android 10, Android 11, Android 12, and Android 13 OS.

Note: Use version 9.0.21112 for devices running Android 5 (Lollipop), 6 (Marshmallow), and 7 (Nougat).

New in Zebra Voice Client v9.0.25203

• Android 15 support ensures compatibility and optimization for devices running the Android 15 operating system.
• Added support for Cisco Call Group Pickup enables users to answer incoming calls ringing on other phones within the same group.
• Added support for the Zebra WS101 headset allows seamless integration and use of the headset with compatible devices.
• Maintenance Update.

Resolved Issues

• DTMF issues with Webex cause the IVR to misinterpret user inputs.

Usage Notes

• WARNING: The Zebra Voice supports the use of both secure protocols, such as HTTPS, and cleartext network traffic, such as cleartext HTTP. Zebra strongly recommends customers use secure protocols such as HTTPS to access their data. Zebra always uses the secure protocol HTTPS to communicate with the Zebra Extension Manager or the Zebra Provisioning Manager. If customers elect to use cleartext network traffic, the customer assumes the risk of exposing data on the network.
• All the features related to the enterprise partition will not be supported on non-Zebra devices running on A11 and above.
• Manual or Standalone configuration of Zebra Voice Client will not be supported on non-Zebra devices as enterprise partition is supported only on Zebra devices. Please use Zebra Provisioning Manager or Extension Manager for configuration on non-Zebra devices.
• Jabra BlueParrott Bluetooth Headsets require installation of Zebra Communication Central component.
• On devices with Android 12 and above, the user must grant extra permissions such as BLUETOOTH_CONNECT.
• On devices with Android 13 and above:
  • Users must grant extra permissions such as POST_NOTIFICATIONS, READ_MEDIA_AUDIO, and READ_MEDIA_IMAGES.
  • Zebra Voice Client will show dialog for READ_MEDIA_AUDIO and READ_MEDIA_IMAGES permissions instead of READ_EXTERNAL_STORAGE and WRITE_EXTERNAL_STORAGE permissions.
• The Zebra Voice client APK can be found on the Zebra Software Licensing Portal. Refer to your Zebra Welcome email for details on access to the portal.
• Note that existing customers may not see the APKs for 9.0.20306 or later when accessing the portal. Existing 9.x customers upgrading to 9.0.20306 or later from a previous version must contact Zebra to enable the migration of their current licenses to AID-free licensing.

Licensing Information

• The latest version of the Zebra Voice Client application comes with a Video on Device version "5.3.0.1020" which can be downloaded via the licensing portal and pushed to devices replacing the existing version of VOD. Video on Device can be used straight after installation.
• Starting with version 9.0.20306, Zebra Voice clients are licensed with Feature-based licensing. For customers with the Profile Manager/Extension Manager, licensing will happen automatically. For other customers, licensing requires the use of a token, which is communicated to the customer after purchase in the Zebra Welcome email. The token must then be enabled in the Zebra Voice client, which can be achieved via multiple methods:
  • Send an intent with the token
  • Include the token in the <license_key> XML attribute in the WFConnect.xml file.
  • Scan a QR code provided by Zebra.

Licensing notes:

• Existing 9.x customers upgrading to 9.0.20306 or later from a previous version must contact Zebra to enable the migration of their current licenses to AID-free licensing.
• License for the Zebra Voice Client 9.x may include a 30-day grace period. The client will display the expiration date including the 30-day grace period, but any renewals will be based off the actual expiration date. Refer to your Zebra Welcome email for your actual expiration date.
• IMPORTANT: The Zebra Voice Client no longer accesses the Flexera licensing system. Instead, a Zebra provisioning server is accessed by the client for AID-free licensing. The customer firewall must allow access to this server at "wfc-provisioning1.pttpro.zebra.com”, port 443.

Supported Languages

The Zebra Voice Client 9.x for Android supports the following languages:

• English
• Czech
• Dutch
• German
• Hungarian
• Italian
• French (Canada)
• French (France)
• Polish
• Russian
• Spanish (Spain)
• Slovak
• Swedish

Known Issues

• NA

Important Links

The following guides can be found at zebra.com/us/en/support-downloads/software/productivity-apps/voice-client.html:

• Workcloud Communication Voice Client 9.x Administrator Guides for each PBX type. Administrator guides contain configuration for PBXs and the Zebra client, as well as installation instructions.
• Zebra Voice Licensing Guide for 9.0.20306 and Later
• Zebra Voice Client Configuration Guide for StageNow
• Zebra Voice Client Configuration Guide for Mobile Device Managers
• Workcloud Communication Voice Client Quick Start Guide
• Workcloud Communication Voice Client Programmer's Guide
• Best Practices guides for wireless networks.

About Zebra Voice Client

Workcloud Communication Voice (Zebra Voice) client is an installable software package that operates on Zebra mobile computing platforms (refer to device compatibility list). Zebra-Voice client increases the value and return on investment of the Zebra mobile computer by providing a high-performing, fully customize-able telephony experience when connected to supported IP SIP Call Managers (PBXs). PBX features normally only found on wired desk sets are now provided to wireless mobile computer users dramatically increasing both user experience and business value. Zebra Voice client naturally becomes part of the user's everyday workflow while integrating seamlessly on the Zebra mobile computer.

Zebra Voice client is simple to deploy, configure, and customize through Mobile Device Management (MDMs), semi-automated, and direct manual strategies. Zebra-Voice offers the ability to customize the user experience from the client home screen, call initiation/reception, and during calls - providing users single-button access to key PBX features allowing maximum efficiency, natural screen layouts and visualizations (design, color, icons, etc.). Customers can manage the "look and feel" of every screen.

The Zebra-Voice client v9.0 provides a new UI and additional features, such as Voice Dialing and Music on Hold. In addition, it contains client-side support for profile management.

Zebra Voice Client v9 Release History