ℹ️ Document Conversion Notice: This document has been converted from PDF and formatted to fit this screen. Diagrams and images may be available only in the original here.

Zebra Workcloud Communications Voice Client - PBX Compatibility

This document details the compatibility of the Zebra Workcloud Communications Voice Client with various PBX systems and outlines its features.

Standard Features Compatibility

Zebra Voice Client License Description	ZEBRA VOICE CLIENT - CISCO CME STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - CISCO CME PREMIUM LICENSE	ZEBRA VOICE CLIENT - CISCO CUCM STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - CISCO CUCM PREMIUM DEVICE LICENSE	ZEBRA VOICE CLIENT - AVAYA IP OFFICE STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - AVAYA AURA PREMIUM DEVICE LICENSE	ZEBRA VOICE CLIENT - ASTERISK STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - RAULAND RESPONDER 5 STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - MITEL STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - MITEL STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - Alcatel STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - ZOOM STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT WEBEX CALLING MULTITENANT PACKAGE LICENSE
SIP / IP PBX Server	Cisco CME	CISCO CME	Cisco CUCM	CISCO CUCM	Avaya IP Office	Avaya Aura	Asterisk	Rauland Responder 5	Mitel 3000	Mitel 5000	Alcatel OmniPC	Zoom	Webex Calling Multitenant*
Basic Call (Start and End, Make and Receive)	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Call Forwarding (Unconditional)	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Call Forwarding (Busy)	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Call Forwarding (No answer)	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Call Transfer Attended	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Call Transfer Un-Attended	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Call Waiting	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Caller ID	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Hold/Resume	√1	✓	√ 1	✓	✓	✓	√1	✓	✓	✓	✓	✓	✓
Message Waiting Indication (MWI)	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Multiple Call Appearances (up to 4)	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Do Not Disturb (DND)	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓

Enhanced Features Compatibility

Zebra Voice Client License Description	ZEBRA VOICE CLIENT - CISCO CME STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - CISCO CME PREMIUM LICENSE	ZEBRA VOICE CLIENT - CISCO CUCM STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - CISCO CUCM PREMIUM DEVICE LICENSE	ZEBRA VOICE CLIENT - AVAYA IP OFFICE STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - AVAYA AURA PREMIUM DEVICE LICENSE	ZEBRA VOICE CLIENT - ASTERISK STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - RAULAND RESPONDER 5 STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - MITEL STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - MITEL STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - Alcatel STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - ZOOM STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT WEBEX CALLING MULTITENANT PACKAGE LICENSE
SIP registration using Configuration Files from TFTP server	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Call Park & Unpark	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Feature Access Codes Enablement	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Ad hoc conferencing: Merging 2 calls	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Distinctive Ring for Call Park	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Distinctive Ring for Call Hold	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Distinctive Ringtone feature via ringtone identifiers	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Shared/Multi-Line Appearances (up to 6)	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
PBX failover list up to 3 Hosts	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓

Additional Features Compatibility

Zebra Voice Client License Description	ZEBRA VOICE CLIENT - CISCO CME STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - CISCO CME PREMIUM LICENSE	ZEBRA VOICE CLIENT - CISCO CUCM STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - CISCO CUCM PREMIUM DEVICE LICENSE	ZEBRA VOICE CLIENT - AVAYA IP OFFICE STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - AVAYA AURA PREMIUM DEVICE LICENSE	ZEBRA VOICE CLIENT - ASTERISK STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - RAULAND RESPONDER 5 STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - MITEL STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - MITEL STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - Alcatel STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - ZOOM STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT WEBEX CALLING MULTITENANT PACKAGE LICENSE
Extension Mobility	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
SIP address registration support for non-authenticated registration	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Services URL (Cisco)	✓	✓	✓	✓
Improved SRST	✓	✓	✓	✓
Dashboard of Parked Calls	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Cisco Hunt Group Logout Feature Key Support	✓	✓	✓	✓
Secure RTP (SRTP)	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓

Client Experience Features

Zebra Voice Client License Description	ZEBRA VOICE CLIENT - CISCO CME STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - CISCO CME PREMIUM LICENSE	ZEBRA VOICE CLIENT - CISCO CUCM STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - CISCO CUCM PREMIUM DEVICE LICENSE	ZEBRA VOICE CLIENT - AVAYA IP OFFICE STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - AVAYA AURA PREMIUM DEVICE LICENSE	ZEBRA VOICE CLIENT - ASTERISK STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - RAULAND RESPONDER 5 STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - MITEL STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - MITEL STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - Alcatel STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - ZOOM STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT WEBEX CALLING MULTITENANT PACKAGE LICENSE
Multiple Line support	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
# of Voicemail messages displayed set dependent	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Unique Ringtone per line appearance	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Corporate Directory accessed from PBX or other	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓

Supported Standards

Zebra Voice Client License Description	ZEBRA VOICE CLIENT - CISCO CME STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - CISCO CME PREMIUM LICENSE	ZEBRA VOICE CLIENT - CISCO CUCM STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - CISCO CUCM PREMIUM DEVICE LICENSE	ZEBRA VOICE CLIENT - AVAYA IP OFFICE STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - AVAYA AURA PREMIUM DEVICE LICENSE	ZEBRA VOICE CLIENT - ASTERISK STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - RAULAND RESPONDER 5 STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - MITEL STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - MITEL STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - Alcatel STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT - ZOOM STANDARD DEVICE LICENSE	ZEBRA VOICE CLIENT WEBEX CALLING MULTITENANT PACKAGE LICENSE
E.164 Dialing	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
DTMF (RFC 2833)	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
Voice Encoder Support (OPUS, G.729,G.711, GSM, VOIP/QOS (over Wi-Fi) - Tagging	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
DHCP (option 150)	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓

Notes:

✓ = Supported for PBX
1 = No Music On Hold
* = TLS & SRTP is mandatory for Webex Calling Multitenant

Operational Features

Zebra Voice Client	OPERATIONAL FEATURES	Zebra Voice Client	OPERATIONAL FEATURES
Customizable User Interface: through UI or XML file download		Call Log available (missed calls, incoming and outgoing calls)
Call Accept types (3 choices)		Dial from Phone Contact List
Accept call (short message)		Ring Volume Adjustment
Speed Dialing		Vibrate tone and/or Ring tone
Call Waiting Volume/Interval adjustment		Keep Voice Client Alive when device goes to sleep
Set Ringer OFF while charging (Inbound call will not ring if charging)		Phone ID/Name on banner display
Auto-Logoff/De-Register client if in-charger (w/Notification)		Support Wired Headset with Call Control Button
Voice Command: Call Contact		Bluetooth Headset support (only audio, does not incl. button actions)
Incoming Call Voice Announcement		Speakerphone
Direct IP to IP Media (Media Shuffling)		Support Unique Ringtones per contact
Coexistence with Native PTT Application		Contact List: Local Add, Edit, Delete
Configuration support via MDM		Profile Manager Support
Feature Buttons that can launch Android applications		Extension Manager Support
API Support		Zebra Provisioning Service Support
Lock Screen Support (Ringer mute/volume, Make/Receive Calls, Emergency Dialer etc.)		Multiple languages support
Coexistence with cellular phone service
Headless mode (client running always in background)
BlueParrott Headset Button support

Google Docs
Google Drive
Download [pdf]

File Info : application/pdf, 3 Pages, 194.04KB

Workcloud-Communication-Voice-Client-9.X-Feature-Matrix Microsoft Word for Microsoft 365 Microsoft Word for Microsoft 365

Related Documents

	Zebra Voice Client v9.0.25203 Release Notes and Features Comprehensive release notes for Zebra Voice Client version 9.0.25203, covering new features, device and operating system compatibility, resolved issues, usage guidelines, licensing information, and a detailed release history.
	Zebra Voice Client 9.0.23407 Release Notes: Updates, Features, and Support Release notes for Zebra Voice Client version 9.0.23407, detailing new features, resolved issues, device support, OS support, usage notes, and a history of previous releases. Includes information on licensing and important links.
	Zebra Workcloud Sync Voice/Video Calling: Enhance Frontline Collaboration Discover how Zebra Workcloud Sync Voice/Video Calling empowers frontline workers with seamless, real-time communication, boosting productivity and engagement across your organization.
	Workforce Connect Voice Client 8.2.x Administrator Guide for Cisco CME This comprehensive guide from Zebra details the installation, configuration, and management of the Workforce Connect Voice Client 8.2.x for Cisco CME environments, serving as an essential resource for administrators.
	Zebra Extension Manager Version 4.0.25103 Release Notes Release notes for Zebra Extension Manager Version 4.0.25103, detailing security and maintenance updates, new features, usage notes, known issues, documentation links, and a history of previous versions.
	Zebra Workcloud Communication Voice Client 9 Quick Start Guide A quick start guide for the Zebra Workcloud Communication Voice Client 9, detailing how to make and receive calls, manage contacts, view call history, and understand signal quality.
	Zebra Voice Client Programmer Guide: Workcloud Communication API This programmer guide from Zebra Technologies details the API for Zebra Voice Client (Version 9.0.24304), covering intents, configuration, actions, and integration for Workcloud Communication. Learn to build voice-enabled applications.
	Zebra Workcloud Communications Profile Manager v4.16.0 Release Notes Release notes for Zebra Workcloud Communications Profile Manager version 4.16.0 and Zebra Profile Client version 2.0.25101, detailing new features, fixes, and supported devices.