eufy Security Video Smart Lock E330 (T8531) User Guide

This document provides instructions for the eufy Security Video Smart Lock E330 (T8531) and the eufy Security Video Smart Lock E330 with Chime (E8531).

About the Product

This guide applies to both the T8531 (eufy Security Video Smart Lock E330) and the E8531 (eufy Security Video Smart Lock E330 with Chime). The Video Smart Lock E330 features 8 GB of built-in local storage. The chime accessory can extend storage by recording video clips on a microSD card (not included) and also functions as a digital indoor chime. A chime accessory can be purchased at eufy.com.

At a Glance: Video Smart Lock (Model: T8531)

Additional Components:

What's in the Box (Installation Components)

The following components are included for installation:

Charging the Battery

Fully charge the rechargeable battery before initial use. Charging can take up to 6-8 hours. It is recommended to use a 5V/2A adapter for optimal charging performance.

Charging Indicator:

The USB-C input requires 5V = 2A.

Installing Video Smart Lock

Installation typically takes less than 30 minutes. For assistance or questions, visit support.eufy.com.

What You Need (Not Provided)

A standard Phillips screwdriver is required. The included screws are Phillips head.

Step 1: Prepare the Door

  1. Remove the existing lock.
  2. Verify your door has the necessary holes. If not, use the provided template to drill holes. Key dimensions to check include:
    • Backset: 2⅜ in / 60 mm or 2¾ in / 70 mm
    • Cross Bore Diameter: 1 ½ in / 38 mm or 2⅛ in / 54 mm
    • Door Thickness: 1⅜ in - 2⅛ in / 35 mm - 55 mm
    • Door Hole Diameter: 1 in / 25.4 mm
    • Minimum Distance: 1¾ in / 45 mm (from door edge to cross bore center)

Note: The Video Smart Lock E330 is not compatible with storm doors, and storm doors may obstruct the camera view on standard entry doors.

Step 2: Install the Deadbolt

  1. Check if the deadbolt requires adjustment based on your door's backset.
  2. If the backset is 70 mm, rotate the deadbolt faceplate 180° to extend its length.
  3. Insert the deadbolt into the doorframe, ensuring the "TOP" marking faces upwards and the T-shaped hub is centered.
  4. Install the faceplate: use the included faceplate if the latch hole is rectangular. If the latch hole is round, contact eufy Support for a round drive-in faceplate.

Step 3: Install Exterior Keypad

  1. Measure the diameter of the cross bore.
  2. If the diameter is 54 mm, install the keypad directly.
  3. If the diameter is 38 mm, remove the spacer from the keypad before installation.

Step 4: Install Interior Assembly

  1. Detach the mounting plate and battery cover from the interior assembly.
  2. Run the cables underneath the deadbolt. Ensure the silicone pad is against the door.
  3. Align the mounting plate with the threaded screw receptacles of the exterior keypad.
  4. Fasten the screws securely. It is recommended to start by hand, then use a screwdriver.
  5. Connect the power cable (large connector) and then the radar cable (small connector) to the sockets on the back of the interior assembly. Route the cables around the tailpiece receiver to prevent pinching. To disconnect the radar cable, gently pull the tab.
  6. Insert the T-shaped tailpiece of the exterior keypad into the T-shaped tailpiece receiver of the interior assembly. Ensure both wires are tucked into the cavity on the back of the interior assembly.
  7. Verify the deadbolt is retracted and the thumbturn knob is in the 'unlock' position. Check that the deadbolt moves correctly by turning the thumbturn.
  8. Insert the rechargeable battery into the battery compartment. Use a long screwdriver to fasten the interior assembly screws. Insert the silicone plug into the hole below the thumbturn.

Step 5: Install Strike Plate

  1. Ensure the depth of the strike hole in the door frame is at least 1 in (25.4 mm). Failure to do so may cause calibration issues or improper lock function.
  2. Install the strike plate using the strike screws.

Opening and Closing the Lock Cylinder Cover

To open the cover, gently pull the bottom of the cover and rotate it counterclockwise.

To close the cover, turn it clockwise and slide it back into place.

Using Doorbell Chime (Optional)

The doorbell chime accessory is exclusively available with the E8531 model (eufy Security Video Smart Lock E330 with Chime).

At a Glance: Doorbell Chime (Model: T8023)

How the System Works

The Video Smart Lock detects motion at your porch and allows you to answer the door remotely. The doorbell chime functions as an indoor digital chime, storing video clips indoors when a microSD card is inserted. When the doorbell is rung, occupants inside the house are notified.

Power Doorbell Chime: Attach the power connector to the doorbell chime.

Plug the doorbell chime into a wall outlet at your desired location.

LED Indicator Status:

Setting Up the System

  1. Download and install the eufy Security app from the ? App Store or ▶️ Google Play, then sign up for an account.
  2. Follow the on-screen instructions in the app to add the doorbell chime (if available) first, and then the Video Smart Lock to your device list.
    • A single doorbell chime can link up to four devices.
    • Ensure your Video Smart Lock battery is charged; otherwise, it may fail to be added to the eufy Security app.
  3. Once setup is complete, install the battery cover. Your Video Smart Lock is now ready for use.

For online support, tutorial videos, FAQs, and more information, please visit https://support.eufy.com/s/.

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