Eufy Security Smart Lock C220 Quick Start Guide
AT A GLANCE
Exterior Components:
- (1) Fingerprint Button
- (2) Battery Indicator
- (3) Keypad
- (4) Status Light and Lock / Unlock Button:
- Blue: Door unlocked
- Orange: Door locked
- Red: Abnormal state
- (5) Keyway: Can be copied, cannot be rekeyed.
- (6) USB-C Port: Charges the lock in emergency situations.
Interior Components:
- (1) Battery Compartment
- (2) Setup Button
- (3) Thumbturn
- (4) Screw Hole
WHAT'S INCLUDED
For Smart Lock Installation:
- Deadbolt
- Deadbolt Screws / Strike Screws
- Exterior Assembly
- Interior Assembly
- Screws
- Silicone Plug
- Interior Assembly Screws
- Batteries (8 AA)
- Strike Plate
- Strike Screws
INSTALLATION
Step 1. Prepare the Door
- Remove the existing lock and check your door.
- Verify door compatibility. Standard US doors are generally compatible. If not, use the provided template to drill holes.
Door Specifications:
- Backset: 2³/₈" (60 mm) or 2³/₄" (70 mm)
- Door Hole Diameter: 1" (25 mm)
- Cross Bore Diameter: 1 ¹/₂" (38 mm) or 2 ¹/₈" (54 mm)
- Door Thickness: 1³/₁₆" - 2¹/₁₆" (35 mm - 55 mm)
- Minimum Distance (from door edge to cross bore center): 1 ¹/₁₆" (45 mm)
Step 2. Install Deadbolt
- Check if the deadbolt requires adjustment based on your door's backset.
- Insert the deadbolt into the door frame. Ensure the correct orientation (word "TOP" should be facing up).
- Secure the deadbolt with screws.
- If the latch hole is round, contact customer service for a round drive-in faceplate.
Step 3. Install Exterior Assembly
- Remove the spacer before installation if your cross bore diameter is 38 mm.
- Mount the exterior assembly onto the door, ensuring the deadbolt tailpiece passes through the opening.
Step 4. Install Interior Assembly
- Detach the back cover from the interior assembly.
- Run the connecting wires through the back cover.
- Secure the back cover to the exterior assembly using the provided screws. Ensure correct wire connection.
- Mount the interior assembly onto the back cover, tucking wires neatly into the designated compartment.
- Verify the deadbolt is retracted and the thumb turn is in the 'unlock' position. Test the deadbolt movement by turning the thumb turn.
- Install 8 AA batteries with correct polarity. It is recommended to install the bottom layer of 4 AA batteries first. Do not attach the cover until system setup is complete via the app.
- Use a long screwdriver to fasten the interior assembly screws securely.
Step 5. Install Strike Plate
- Align the strike plate with the door frame and secure it with strike screws.
- Ensure the latch hole on the door frame is deep enough (1" / 25.4 mm) to prevent calibration failure during setup.
Setting Up the System
- Download and install the eufy Security app from your app store and create an account.
- Follow the in-app instructions to add the Smart Lock C220 to your device list. For more information, visit https://support.eufy.com/s/.
NOTICE
Warning
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to instructions.
- Do not replace a battery with an incorrect type that can defeat a safeguard.
- Do not dispose of a battery in fire or a hot oven, or mechanically crush or cut a battery, as this can result in an explosion.
- Do not leave a battery in an extremely high temperature surrounding environment, as this can result in an explosion or leakage of flammable liquid or gas.
- Do not subject a battery to extremely low air pressure, as this may result in an explosion or leakage of flammable liquid or gas.
Notice (United States Of America)
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4) Consult the dealer or an experienced radio/TV technician for help.
FCC Radio Frequency Exposure Statement
The device has been evaluated to meet general RF exposure requirements. The device can be used in fixed/mobile exposure conditions. The minimum separation distance is 20 cm.
Notice: Shielded cables
All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.
Importer: POWER MOBILE LIFE, LLC, 10900 NE 8th St, Ste 501, Bellevue WA 98004, Telephone: 1-800-988-7973
Notice (Australia)
Do not use the Device in environments with excessively high or low temperatures, or expose it to strong sunshine or excessively wet conditions. The suitable temperature range for the device and accessories is -20°C to 50°C. It is recommended to operate the device in an environment with a temperature ranging from 5°C - 25°C.
When operating, please place the device in an environment with normal room temperature and good ventilation.
Warning:
- Replacement of a battery with an incorrect type that can defeat a safeguard.
- Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
- Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas.
- A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Your product is designed and manufactured with high quality materials and components, which can be recycled and reused. This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health, and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.
Notice (Canada)
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
IC RF Statement:
When using the product, maintain a distance of 20 cm from the body to ensure compliance with RF exposure requirements.
Lors de l'utilisation du produit, maintenez une distance de 20 cm du corps afin de vous conformer aux exigences en matière d'exposition RF.
Attention:
- Replacement of a battery with an incorrect type that can defeat a safeguard.
- Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
- Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas.
- A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.
(1) ATTENTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Customer Service
(2) 12-month limited warranty
- US: +1 (800) 988-7973
- UK: +44 (0) 1604936200
- DE: +49 (0) 6995797960
- China: +86 4000550036
- Japan: +81 0344557823
- AU: +61383314800
- Egypt: +20 8000000826
- UAE: +971 8000320817
- Kuwait: +965 22069086
- Saudi Arabia: +966 8008500030
- Middle East & Africa: +971 520750842
- Email: support@eufy.com
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
Social Media: @EufyOfficial (Twitter, Facebook, YouTube)
