Shenzhen Vstarcam Technology Co., Ltd. BSCI Audit Report
Producer: Shenzhen Vstarcam Technology Co., Ltd.
Audit Date: 25/02/2019
Audit Type: Full Audit
Auditing Company: TUV Rheinland
Auditor: Sam Li (Lead)
Main Auditee Information
Name of producer: | Shenzhen Vstarcam Technology Co., Ltd. |
DBID number: | 364932 |
Audit ID: | 144230 |
Address: | 4-5th Floor, G Building, Jiangxia Tech Park, Shengping Road, Huangfengling Industrial Zone, Luozu Community, Shiyan Street, Baoan District, Shenzhen |
Province: | Guangdong |
Country: | China |
Management Representative: | Yan Lin/ Sales Manager |
Contact person: | Yan Lin |
Industry Type: | Media and graphical industry |
Sector: | Non-Food |
Product Group: | Audio, Visual and photography |
Product Type: | IP Camera, Smart home, Dash cam |
Audit Details
Audit Range: Full Audit
Audit Scope: Main Auditee
Audit Environment: Industrial
Audit Announcement: Fully-Announced
Overall rating: C
Need of follow-up: Yes, by 27/02/2020
Rating per Performance Area (PA)
PA 1 | PA 2 | PA 3 | PA 4 | PA 5 | PA 6 | PA 7 | PA 8 | PA 9 | PA 10 | PA 11 | PA 12 | PA 13 |
---|---|---|---|---|---|---|---|---|---|---|---|---|
D | C | A | A | A | D | A | A | A | A | A | B | A |
Executive Summary of Audit Report
Shenzhen Vstarcam Technology Co., Ltd. was established on April 13, 2011. The factory is located in Jiangxia Tech Park, occupying the 4th and 5th floors of Building G as production workshop and office, and the 5th floor of Building F as warehouse area, totaling approximately 4700 square meters. Other floors are occupied by different companies with no business relations or shared workers. The main products are IP Camera, Smart home, and Dash cam, with processes including assembly, pad printing, testing, inspection, and packing. The factory operates without a distinct peak season. All workers are directly hired by the factory. No dormitory, canteen, or transportation is provided. Interviews with 20 workers showed positive attitudes and no inconsistencies in time records. Management was cooperative, and all areas were accessible. Opening and closing meetings were held, and findings were discussed. The Sales Manager signed the onsite CAP and agreed to corrective actions.
Remarks:
- Work shift indicated as 8:30-17:45 due to system limitations for end time selection.
- No Comprehensive Working Hour System waiver or social insurance waiver obtained.
- No trade union or collective bargaining agreement in place.
- No contractor or agency labor used; security guards are from the industrial park.
- Audit on February 27, 2019, was conducted from 8:30 AM to 12:30 PM.
- A trainee from TUV Rheinland participated in the audit.
Rating Definitions
Rating | Combination of ratings per Performance Area | Consequence |
---|---|---|
A Very Good | Minimum 7 Performance Areas rated A; No Performance Areas rated C, D or E. Examples: AAAAAAAAAAAAA, AAAAAAAAAAABBB, AAAAAAAABBBBBB | The auditee has the level of maturity to maintain its improvement process without the need for a follow-up audit. |
B Good | Maximum 3 Performance Areas rated C; No Performance Areas rated D or E. Examples: AAAAAABBBBBB, AAAAABBBBBBBC, BBBBBBBBBBBCCC | The auditee has the level of maturity to maintain its improvement process without the need for a follow-up audit. |
C Acceptable | Maximum 2 Performance Areas rated D; No Performance Areas rated E. Examples: AAAAAAAAACCCC, AAAABBBBCCCD, CCCCCCCCCC DD | The auditee needs follow up to support its progress. Following the completion of the audit, the auditee develops a Remediation Plan within 60 days. |
D Insufficient | Maximum 6 Performance Areas rated E. Examples: AAAAAAAAAADDD, AAABBBCCCDDDE, DDDDDDEEEEEE | The auditee needs follow up to support its progress. Following the completion of the audit, the auditee develops a Remediation Plan within 60 days. |
E Unacceptable | Minimum 7 Performance Areas rated E. Examples: AAAAAΑΕΕΕΕΕΕΕ, AABBCDEEEEEEE, ΕΕΕΕΕΕΕΕΕΕΕΕΕ | Participants shall closely oversee the auditee's progress as the producer may represent a higher risk than other business partners. |
Zero Tolerance | A Zero Tolerance issue was identified (see amfori BSCI System Manual Part V - Annex 5: amfori BSCI Zero Tolerance Protocol) | Immediate actions are required. The amfori BSCI Zero Tolerance Protocol is to be followed. |
Auditee's Employment Structure
Category | Total number of workers | Total number of workers in the production unit to be monitored | MALE WORKERS | FEMALE WORKERS |
---|---|---|---|---|
Permanent workers | 231 | 0 | 0 | 0 |
Temporary workers | 0 | 0 | 102 | 129 |
In management positions | 8 | 5 | ||
Apprentices | 0 | 0 | ||
On probation | 0 | 0 | ||
With disabilities | 0 | 0 | ||
Migrants (national citizens) | 82 | 93 | ||
Migrants (foreign citizens) | 0 | 0 | ||
Workers on the permanent payroll | 102 | 129 | ||
Production based workers | 0 | 0 | ||
With shifts at night | 0 | 0 | ||
Unionised | 0 | 0 | ||
Pregnant | 0 | 0 | ||
On maternity leave | 0 | 0 |
Finding Report
Performance Area 1: Social Management System and Cascade Effect (Score: D)
Good Practices:
The auditee has established the management system in accordance with the laws and regulations and the amfori BSCI code of conduct to ensure that the factory complies with the relevant requirements. The auditee have also established the mechanism for collecting and updating laws and regulations, and timely collected the laws on labor, business ethics, health and safety and the environment etc. Ms. Yan Lin/ Sales Manager was appointed as the management representative of the social responsibility to implement the amfori BSCI system. Ms. Qunhua Lu/ HR Manager assisted management representative in building social responsibility system. The annual social responsibility internal audit and management review mechanism has been established. The factory asked some major suppliers to sign the social compliance commitment letters and annual social performance assessment to major suppliers were conducted. However, gaps were still noted in implementation.
Areas of Improvement:
- 1.1: The factory has established the social responsibility management procedure and has promised to implement it in accordance with the procedure. However, some procedures have not been effectively implemented. Deficiencies were noted in PA2 (amfori BSCI implementation), PA5 (social insurance coverage not meeting legal requirements, with voluntary purchase policy making compliance difficult), PA6 (workers exceeding monthly overtime limit of 36 hours without an overtime control plan), PA7 (Occupational Health and Safety non-conformities), and PA12 (environmental non-conformities). These deficiencies are attributed to management negligence and cost control during operation.
- 1.4: The factory has a capacity planning process, but attendance records and interviews indicate systematic violation of the 36-hour monthly overtime limit. Management has not established a pre-warning system for working hours or an overtime management and control plan. Overtime is voluntary, with workers seeking to earn more.
Remarks from Auditee:
Performance Area 2: Workers Involvement and Protection (Score: C)
Good Practices:
The auditee has established procedures for employee participation and protection, including training on grievance mechanisms. Employees can appeal through suggestion boxes, workers' representatives, or supervisors. Workers' representatives were elected in October 2018, and quarterly communication meetings are held with management. However, gaps were still noted in implementation.
Areas of Improvement:
- 2.1: While worker representatives exist, about 80% of interviewed employees did not know who they were, as the factory had not publicized this information to new workers.
- 2.2: Workers and worker representatives were not involved in the formulation of the factory's long-term worker protection goals.
- 2.4: Although the amfori BSCI code of conduct and training records were posted, about 60% of interviewed workers were unaware of amfori BSCI or its basic content (e.g., fair remuneration). The factory had not evaluated training effectiveness.
Remarks from Auditee:
Performance Area 3: The rights of Freedom of Association and Collective Bargaining (Score: A)
Good Practices:
The auditee does not restrict workers' right to free association and collective bargaining. Workers' representatives are not discriminated against and can communicate with employees freely. The factory has not prevented employees from negotiating.
Areas of Improvement:
There is no collective bargaining agreement between the auditee and employees.
Remarks from Auditee:
Performance Area 4: No Discrimination (Score: A)
Good Practices:
The auditee has an anti-discrimination policy prohibiting differential treatment based on race, gender, age, or other reasons. Employees can make real name or anonymous complaints through the factory's complaint mechanism if their rights are infringed.
Areas of Improvement:
Remarks from Auditee:
Performance Area 5: Fair Remuneration (Score: A)
Good Practices:
The auditee has established policies and procedures for wages and benefits. The minimum monthly wage of RMB 2350 (hourly rate RMB 13.51) is higher than the local minimum wage. Wages are paid by bank transfer before the 12th of each month. Wage records from Feb 2018 to Jan 2019 were provided, showing no unreasonable deductions or late payments.
Areas of Improvement:
- 5.5: Out of 231 workers, only 179 joined social insurance as of February 2019. 50 workers did not participate, with management citing voluntary purchase and some workers preferring hometown insurance. The factory did not track how many workers had hometown insurance. The factory provides group accident insurance for those not participating in social insurance.
Remarks from Auditee:
Performance Area 6: Decent Working Hours (Score: D)
Good Practices:
The factory has policies and procedures for working hours, with regular hours from Monday to Friday (8:30-12:00, 13:20-17:50). Night overtime is typically 18:30-20:30, about five times a week. Saturday overtime is usually 10 hours, four to five times a month. Sundays are rest days. Attendance records from Feb 2018 to Feb 27, 2019, were provided.
Areas of Improvement:
- 6.2: Time records show that all 20 sampled employees in March 2018, November 2018, and January 2019 exceeded the 36-hour monthly overtime limit (up to 94 hours in March 2018). The factory lacks a pre-warning system for working hours and an overtime management plan. Overtime is voluntary, and workers seek to earn more. February 2019 (up to Feb 27) showed maximum monthly overtime of 42 hours.
Remarks from Auditee:
Performance Area 7: Occupational Health and Safety (Score: A)
Good Practices:
The factory has established health and safety policies and procedures, an EHS Committee, and appointed a Health and Safety representative. Risk assessments for workplaces, equipment, special populations, and infectious diseases have been conducted. Effective measures are in place to prevent injuries. Regular health and safety training is provided. Workshops have sufficient safety exits and fire fighting equipment, which are properly maintained. The factory has six qualified first aid workers and provides first aid kits. Clean drinking water is available, and toilets are in good condition and accessible.
Areas of Improvement:
- 7.1: Workers exposed to occupational hazards (e.g., soldering, pad printing) are not provided with pre-job, in-service, and post-service occupational disease examinations.
- 7.6: Soldering workers are provided with standard disposable face masks instead of anti-dust masks.
- 7.7: Chemical containers (e.g., alcohol) in the assembly workshop only have content labels, not safety labels. Soldering processes generate smoke dust, and local exhaust dust removal equipment is not installed.
- 7.16: Packing materials and finished goods are stored against walls in Building F, with less than the legal requirement of 0.5 meters distance.
Remarks from Auditee:
Performance Area 8: No Child Labour (Score: A)
Good Practices:
Appropriate recruitment procedures are in place, requiring original identity cards for verification. Age verification is conducted through skilled interviews if doubts arise. Remedial measures for child labor are formulated. During the audit, no child labor was found through personnel records, site inspection, and interviews.
Areas of Improvement:
Remarks from Auditee:
Performance Area 9: Special protection for young workers (Score: A)
Good Practices:
Management procedures for young workers are in place, ensuring protection according to regulations. Young workers are not assigned to jobs with occupational hazards like soldering and pad printing. Risk assessments for young employees have been conducted. No young workers were found during the audit.
Areas of Improvement:
Remarks from Auditee:
Performance Area 10: No Precarious Employment (Score: A)
Good Practices:
All workers are recruited directly and sign labor contracts on entry, keeping a copy. Employment relationships do not cause worker insecurity, and there is no evidence of unfair employment methods to reduce obligations. However, gaps were still noted in implementation.
Areas of Improvement:
- 10.2: Labor contracts reviewed and interviews indicate a lack of occupational hazard notification for operators in hazardous roles (e.g., soldering, pad printing workers exposed to dust and chemicals).
Remarks from Auditee:
Performance Area 11: No Bonded Labour (Score: A)
Good Practices:
The auditee has formulated an anti-forced labor procedure. Disciplinary policies comply with laws and regulations. No forced labor, humiliation, or inhuman treatment was observed. Employees can resign without wage deduction and leave freely.
Areas of Improvement:
Remarks from Auditee:
Performance Area 12: Protection of the Environment (Score: B)
Good Practices:
The auditee has established environmental protection policies and regularly updates environmental laws and regulations. The factory has obtained EIA reports and approvals. No production wastewater is generated. Soldering and pad printing processes produce organic waste gases, which are regularly monitored, along with boundary noise. Hazardous wastes like empty chemical barrels and contaminated rags are produced. The factory does not require a pollution discharge permit.
Areas of Improvement:
- 12.1: The EIA report covers Building G (4-5F) but not Building F (5F), which was rented later. The factory provided EIA and approval documents but not the completion acceptance document for environmental protection facilities.
- 12.4: Empty chemical containers (e.g., lubricating oil, glue) are stored in the open air on the roof. There is no evidence of entrusting a qualified third party for hazardous waste recycling, nor records of hazardous waste disposal and transfer for the past year.
Remarks from Auditee:
Performance Area 13: Ethical Business Behaviour (Score: A)
Good Practices:
Anti-bribery and anti-corruption procedures are in place, including risk assessments and regular ethics training. No inconsistent or false information was found through cross-validation of production records, attendance records, and interviews.
Areas of Improvement:
Remarks from Auditee:
Summary of Audit Findings
Audit Type | Date | Audit Id | PA 1 | PA 2 | PA 3 | PA 4 | PA 5 | PA 6 | PA 7 | PA 8 | PA 9 | PA 10 | PA 11 | PA 12 | PA 13 | Overall Rating |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Full Audit | 25/02/2019 | 144230 | D | C | A | A | A | D | A | A | A | A | A | B | A | C |
Visual Documentation References
The following is a list of references to visual documentation from the audit:
- External photo of the production unit: Production building outlook and factory name.
- Photo of first aid facilities: First aid kits.
- Photo of chemical storage room: Chemical with secondary container.
- Photo of non-conformity: NC 12.4 Empty chemical containers stored in open air.
- Photo of the inside of the main production hall: Office.
- Photo of non-conformity: NC 2.2 Workers not involved in the formulation of long-term goal.
- Photo of the inside of the main production hall: Packing line.
- Photo of non-conformity: NC 5.5 Insufficient social insurance coverage.
- Photo of the inside of the main production hall: Pad printing.
- Photo of chemical storage room: MSDS posted.
- Photo of non-conformity: NC 6.2 Monthly overtime exceed 36 hours.
- Photo of the inside of the main production hall: Reception area.
- Photo of fire safety equipment: Emergency exit with exit sign and emergency light.
- Photo of non-conformity: NC 7.16 Materials stored against wall.
- Photo of the inside of the main production hall: Suggestion box.
- Sketch map of fire protection (5th floor production area).
- Photo of fire safety equipment: Evacuation plot plan.
- Photo of non-conformity: NC 7.6 and 7.7 Worker with improper mask and No LEV.
- Photo of the inside of the main production hall: Testing.
- Photo of fire safety equipment: Evacuation signs in staircase.
- Photo of non-conformity: NC 7.7 Chemicals not with safety label.
- Photo of the inside of the main production hall: Time records machine.
- Photo of fire safety equipment: Evacuation signs in warehouse.
- Photo of the code of conduct on display: Posted amfori BSCI COC.
- Photo of fire safety equipment: Fire extinguisher.
- Photo of the inside of the main production hall: Aging room.
- Photo of the sanitary facilities: Drinking water.
- Photo of fire safety equipment: Fire hydrant and fire alarm.
- Photo of the inside of the main production hall: Assembly.
- Photo of the sanitary facilities: Restroom with suppliers.
- Photo of fire safety equipment: Fire hydrant tested.
- Photo of the inside of the main production hall: Finished goods warehouse.
- Photo of the sanitary facilities: Restroom.
- Photo of non-conformity: NC 10.2 No occupational hazards notification in contract.