Bonsaii Paper Shredder C237-B

Instruction Manual

6-sheet Cross Cut Shredder

Important Safety Information

Please read and keep this booklet for future reference.

Thank you for choosing Bonsaii. To ensure machines are free of quality issues, 100% inspections are conducted. Some shredded papers may remain in the basket or on blades from testing. If this causes discomfort, please contact customer service for better service.

Customer Service:

IMPORTANT!

  1. Please read and keep the manual for future reference.
  2. Carefully read each step and follow the correct sequence of operation.
  3. Place the equipment on a flat and stable surface to prevent tipping over, as this may cause the machine to crack or become unusable.
  4. The device should be placed as close as possible to an accessible wall outlet.
  5. Do not disassemble, modify or repair the device on your own to avoid electric shock, injury or damage to the machine.
  6. When emptying the basket, or if not using the device for a period, ensure the device is turned off and unplug the power plug to prevent fire or electric shock.
  7. Do not use flammable liquids, gases, water, or cleaners to clean the device to avoid fire or electric shock.
  8. Do not use the device in high temperature, high humidity, or heavily dusty environments to prevent fire, electric shock, or machine malfunction.
  9. Do not put tape, carbon copy paper, fabric, plastic film, etc., into the device for shredding to avoid damage to the machine.
  10. Do not damage or process the power cord, and do not place heavy objects on the cable to avoid fire, injury, or electric shock.
  11. If smoke or odor occurs during use, immediately turn off the power and stop using it to prevent fire or electric shock.
  12. Do not use the shredder or power cord if it is damaged or defective to avoid fire or electric shock.
  13. Do not shred greeting cards with sound chips or batteries to avoid fire or electric shock.

IMPORTANT SAFETY INTRODUCTIONS BEFORE FIRST USE

KNOW YOUR SHREDDER

Diagram Description: The diagram shows the top and side view of the Bonsaii Paper Shredder C237-B. Key components are labeled:

For safety reasons, the shredder will operate only if the shredder head is in the correct position and used with the supplied basket.

Safety Interlock Switch: A diagram illustrates the safety interlock switch, ensuring the shredder operates only when the head is correctly positioned on the basket.

TECHNICAL SPECIFICATIONS

Feature Specification
Voltage 120VAC, 60Hz
Shred Capacity 6 sheets/time (A4 20LB), One sheet of credit card/time
Feed Opening (L*W) 220 x 4.0mm (8.66 x 0.16 Inches)
Shred Type Cross Cut
Shred Paper Size 13/64×45/64 Inches (5x18mm)
Basket Capacity 13L/3.43Gal
Shreddable Medium Paper, credit card, staple, clips
Product Size (L*W*H) 300×180×362mm (11.81×7.09×14.25Inches)

*ONE FOLDED SHEET OF PAPER EQUATES TO 2 SHEETS OF PAPER

Heavier paper, humidity or other than rated voltage may reduce shredding capacity.

WARNING!

  1. Bin Full: The wastebasket will become full around 15-16 shredding passes (6 sheets per pass). Empty the wastebasket when the window is filled to prevent paper jams. Never let the wastebasket become full, as this will lead to shredded materials being pulled back into the shredder and cause jams.
  2. No Trash bag: If using a plastic bag to line the wastebasket, please remove it. This may cause the shredder not to operate properly.

Do not shred:

OPERATING INSTRUCTIONS

  1. To Start Shredding: Plug in and move the "control panel" from OFF to AUTO position. The "Power Light" will turn green. Feed papers, clips, staples, or credit cards into the feed opening. Continuous operation is around 3 minutes.
  2. To Stop Shredding: When finished shredding or no longer need to use it, please set the control panel to OFF.
  3. Jam: Please move the "control panel" from "Auto" to "REV" position and pull out the jammed paper.
  4. Clearing Severe Jams: Move the "control panel" from "REV" to FWD position for 3-5 seconds. Repeat this operation 2-3 times if there is a very serious jam.
  5. Overheat: If the "Power Light" is green and the "Indicator Light" is red, the unit needs to cool down. Cool down around 40 minutes.
  6. Over Capacity: If shredding more than the maximum capacity (6 sheets), please remove the excess papers.

PRODUCT MAINTENANCE

Follow these steps to maintain your shredder using a lubricant pack:

  1. Plug in and move the "control panel" from OFF to AUTO position. The "Power Light" shows a green light. Feed one shredder lubricant pack into the feed opening.
  2. Move the "control panel" from Auto to "REV" position for 2-3 seconds, staying and do not pull out the shredder lubricant pack.
  3. Move the "control panel" from REV to AUTO position to shred the shredder lubricant pack for 3-5 seconds. Repeat the operation for 2-3 times until the shredder lubricant pack is fully shredded.
  4. When finished shredding or no longer need to use it, please set to OFF.

CAUTION: Only use professional shredder lubricant packs, such as Bonsaii shredder Lubricant 24-Pack (LS24) / 12-Pack (LS12). Do not use cleaners, flammable liquids, gases, oil, etc.

TROUBLESHOOTING

Malfunction Reason Solution
The shredder does not work The power plug doesn't connect to the power supply. Make sure the unit is plugged in and that the outlet is in good working order.
The shredder switch is not set to the "AUTO/ON" position. Make sure the plug is inserted into the correct power outlet, and flip the switch to the "AUTO/ON" position. The power indicator lights up.
Overheating with extended use. If the shredder has shredded continuously beyond the maximum running time and overheated, it will automatically shut off. Switch the shredder off for 40 minutes or longer before resuming normal operation.
Safety interlock switch not to operate properly. Make sure the shredder head is correctly seated onto the included wastebasket, with all words and icons facing towards you. The head unit is designed to work only with the integrated wastebasket. The shredder is equipped with a safety interlocking mechanism that prevents operation when the head unit is lifted, removed, or accidentally knocked over. The shredder will not function until the head unit is properly assembled.
Using plastic bag to line the wastebasket. Please remove it. This may cause the shredder not to operate properly.
The basket is full. Empty the basket.
Won't shred MAX sheets Paper jam. 1. Lift the shredder and check if the outlet is blocked by paper. If paper is attached to the outlet, disconnect power, remove paper, and place the shredder on the basket correctly. Move "control panel" from "REV" to FWD for 3-5 seconds (repeat 2-3 times for serious jams).
2. Switch to Reverse (REV) mode. While in Reverse, the shredder will back up and loosen jammed paper. Tug and remove sheets to clear. Switch back to Auto-On mode to continue shredding. Repeat if needed.
3. For stubborn jams, clean with shredder oil (cooking oil acceptable, not aerosol). Drizzle oil into the feed slot, let soak for 30 minutes. Turn to Auto-On (or FWD) mode. Feed an index card or rigid cardstock (old greeting card or folded file folder) to help push jammed paper.
4. With the shredder unplugged, use needle-nose pliers or tweezers to remove blockage.
The activation sensor of the shredder is located near the center of the feed slot. Be sure to feed directly into the center area to activate the machine (especially for smaller pieces of paper or credit cards).
Damage of power cable. Please replace the power cable with the same parameters by a professional or contact customer service.
Defective of machine. Please kindly contact customer service.
The shredder is constantly running while in "Auto (On)" mode. Paper dust and other foreign objects cover the mechanical sensor. The sensor is in the middle of the shredder's feeding opening, like a small plastic divider. It is possible that the activation sensor is blocked with paper. Insert an index card or rigid cardstock (old greeting card or folded file folder) directly in the center of the feed slot, applying force to help push the jammed paper through. This will usually clear any paper blocking the activation sensor and feed slot.
The shredder runs in "Rev (Reverse)" mode but not in "Auto (On)" mode. It is also possible that the feed slot has become blocked with paper. Insert an index card or rigid cardstock (old greeting card or folded file folder) directly in the center of the feed slot, applying force to push the jammed paper through. This will usually clear any paper blockage.

LIMITED WARRANTY

Warranty Period: Machines are covered by a 1-year limited warranty, and cutters are warranted for 1 year from the date of original retail purchase. The warranty is not transferable.

30-Day Money-Back Guarantee: Return the item within 30 days of receipt for a full refund if there is a manufacturing defect. Returns are free and easy for manufacturing defects. Otherwise, the customer covers shipping fees. Products on sale are also returnable.

Returns After 30 Days: Orders after 30 days may be subject to a 20% restocking fee and shipping/handling charges. Purchases from Bonsaii are non-refundable after 60 days.

Damaged Product Notification: If you receive a damaged product, notify Bonsaii within 48 hours of delivery. Bonsaii will investigate the claim and notify the freight company. Retain all packaging for inspection. Replacements will be processed as soon as possible.

Defective or Damaged Product Resolution: Contact Bonsaii Customer Support Team and Quality Assurance team via email at customer-care@bonsaii.com with your order number and issue details. Providing a short video or pictures of the defects may be required. A brand new replacement will be sent if the product is confirmed defective on arrival. If the product is determined not to be defective, Bonsaii will provide instructions for correct usage.

Bonsaii reserves the right to change product, packing, and documentation specifications without notice due to continuous development.

For any questions or confusions, please contact: customer-care@bonsaii.com.

Manufacturer Information

Manufacture: Bonsen Electronics Limited

Address: No.11-12, Lun Pin Chong Industrial Zone San Tun Community, Hou Jie Town 523941 Dongguan City, Guangdong PEOPLE'S REPUBLIC OF CHINA

Phone: 1-844-728-6917

Email: customer-care@bonsaii.com

Made in China

Models: C237-B, C237-B 6 Sheet Cross Cut Paper Shredder, C237-B Paper Shredder, 6 Sheet Cross Cut Paper Shredder, 6 Sheet Paper Shredder, Paper Shredder, Shredder

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