MC3300x Mobile Computer Quick Start Guide
Document Version: MN-003567-01EN Rev. A
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Service Information: Before using the unit, it must be configured to operate in your facility's network and run your applications. If you have a problem using your equipment, contact your facility's Technical or Systems Support. If there is a problem with the equipment, they will contact the Zebra Global Customer Support at www.zebra.com/support. For the latest version of this guide, visit www.zebra.com/support.
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Configurations
The MC3300x refers to all configurations unless noted.
- MC3300x-G: Refers to the Trigger configuration.
- MC3300x-R: Refers to the Rotate configuration.
- MC3300x-S: Refers to the Straight configuration.
MC3300x-G Features
Front View:
The front of the MC3300x-G includes the following components:
- 1. Display: Shows all information needed to operate the device.
- 2. Charge / Application Notification LED or Scan/Decode Status: Indicates battery charge state while charging, an application notification was received, or the scan/decode status.
- 3. Trigger: Initiates data capture when a scan application is enabled.
- 4. Battery Release Latch: Releases the battery from the device.
- 5. Microphone: Used for communications in Handset mode.
- 6. Power Key: Press to suspend and resume the device. Provides options to Power off, Restart, or take a Screenshot.
- 7. Keypad: Used to enter data and navigate on-screen functions.
- 8. Scan Button: Initiates data capture when a scan application is enabled.
Note: The MC3300x-G does not ship with a pre-installed hand strap. One can be purchased separately.
Back View:
The back of the MC3300x-G includes the following components:
- 10. Battery: Provides power for operating the device.
- 11. Battery Release Latch: Releases the battery from the device.
- 12. Speaker: Provides audio output for video and music playback.
- 13. Scanner Exit Window: Provides data capture using the integrated scanner/imager.
- 14. NFC Antenna: Provides communication with other NFC-enabled devices.
MC3300x-R Features
Rotating Scan Turret: The MC3300x-R features a Rotating Turret with three position stops for greater scanning flexibility. Caution: Do not try to rotate the turret past the side position stops, as damage to the device may occur.
Front View:
The front of the MC3300x-R includes the following components:
- 1. Rotating Turret: Rotates for easy scanning positions.
- 2. Display: Shows all information needed to operate the device.
- 3. Charge / Application Notification LED or Scan/Decode Status: Indicates battery charge state while charging, an application notification was received, or the scan/decode status.
- 4. Side Key Scan Button: Initiates data capture when a scan application is enabled.
- 5. Battery Release Latch: Releases the battery from the device.
- 6. Power Key: Press to suspend and resume the device. Provides options to Power off, Restart, or take a Screenshot.
- 7. Microphone: Used for communications in Handset mode.
- 8. Keypad: Used to enter data and navigate on-screen functions.
- 9. Scan Button: Initiates data capture when a scan application is enabled.
Back View:
The back of the MC3300x-R includes the following components:
- 10. Battery: Provides power for operating the device.
- 11. Battery Release Latch: Releases the battery from the device.
- 12. Side Key Scan Button: Initiates data capture when a scan application is enabled.
- 13. Speaker: Provides audio output for video and music playback.
- 14. Scanner Exit Window: Provides data capture using the scanner.
- 15. NFC Antenna: Provides communication with other NFC-enabled devices.
- 16. Camera/Flash: Provides image capture capability with LED illumination.
- 17. Hand Strap: Used for securely holding the device. Comes pre-installed on every MC3300x-S & MC3300x-R device.
MC3300x-S Features
Front View:
The front of the MC3300x-S includes the following components:
- 1. Display: Shows all information needed to operate the device.
- 2. Charge / Application Notification LED or Scan/Decode Status: Indicates battery charge state while charging, an application notification was received, or the scan/decode status.
- 3. Side Key Scan Button: Initiates data capture when a scan application is enabled.
- 4. Battery Release Latch: Releases the battery from the device.
- 5. Power Key: Press to suspend and resume the device. Provides options to Power off, Restart, or take a Screenshot.
- 6. Microphone: Used for communications in Handset mode.
- 7. Keypad: Used to enter data and navigate on-screen functions.
- 8. Scan Button: Initiates data capture when a scan application is enabled.
Back View:
The back of the MC3300x-S includes the following components:
- 9. Battery: Provides power for operating the device.
- 10. Battery Release Latch: Releases the battery from the device.
- 11. Side Key Scan Button: Initiates data capture when a scan application is enabled.
- 12. Speaker: Provides audio output for video and music playback.
- 13. Scanner Exit Window: Provides data capture using the scanner.
- 14. NFC Antenna: Provides communication with other NFC-enabled devices.
- 15. Camera/Flash: Provides image capture capability with LED illumination.
- 16. Hand Strap: Used for securely holding the device. Comes pre-installed on every MC3300x-S & MC3300x-R device.
Setup
To start using the MC3300x for the first time:
- Install a microSD card (optional)
- Install the battery
- Charge the MC3300x
- Power on the MC3300x.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. Refer to the documentation provided with the card for more information, and follow the manufacturer's recommendations for use.
Caution: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
- Using a coin or finger, remove the microSD card cover.
- Slide the microSD card holder to the Open position.
- Lift the microSD card holder.
- Place the microSD card into the contact area with the contacts facing down.
- Close the microSD card holder and slide the microSD card holder to the Lock position.
- Replace the microSD card cover and ensure that it is installed properly.
Installing the MC3300x-G Battery
The MC3300x-G is compatible with the following batteries:
- MC3300x 7000 mAh PowerPrecision+ extended battery
- MC33XX 5200 mAh PowerPrecision+ high capacity battery
To install the battery:
- Loosen the hand strap (if installed).
- Align the battery into the battery compartment.
- Slide the front of the battery into the battery compartment.
- Press battery down firmly. Ensure that both battery release buttons on the sides of the MC3300x-G return to the home position.
- Tighten the hand strap (if installed).
- Press and hold the Power key (until you see a Zebra splash screen) to turn on the device.
Installing the MC3300x-R/S Battery
The MC3300x-R/S is compatible with the following batteries:
- MC3300x 7000 mAh PowerPrecision+ extended battery
- MC33XX 5200 mAh PowerPrecision+ high capacity battery
- MC33XX 2740 mAh PowerPrecision+ standard battery
To install the battery:
- Loosen the hand strap, if needed.
- Align the battery into the battery compartment.
- Slide the front of the battery into the battery compartment.
- Press battery down firmly. Ensure that both battery release buttons on the sides of the MC3300x-R/S return to the home position.
- Tighten the hand strap, if needed.
- Press and hold the Power key (until you see a Zebra splash screen) to turn on the device.
Replacing the Battery in the MC3300x-G
- Push in the two Battery Release buttons. The battery ejects slightly. With Hot Swap mode, when the user removes the battery, the display turns off and the device enters low power state. The MC3300x-G supports wireless connectivity persistence for 30 sec (indicated by flashing Amber LEDs), followed by RAM data persistence for approximately five minutes. Replace the battery within five minutes to preserve memory persistence.
- Remove the battery from the battery compartment.
- Align the battery into the battery compartment.
- Slide the front of the battery into the battery compartment.
- Press battery down firmly. Ensure that both battery release buttons on the sides of the MC3300x-G return to the home position.
- The device automatically resumes after a battery removal and installation (in a hot swap change). The only time the Power key needs to be pressed is if the device has been powered off or left for a prolonged duration without a battery pack.
Replacing the Battery in the MC3300x-R/S
- Push in the two Battery Release buttons. The battery ejects slightly. With Hot Swap mode, when the user removes the battery, the display turns off and the device enters low power state. The MC3300x-R/S supports wireless connectivity persistence for 30 sec (indicated by flashing Amber LEDs), followed by RAM data persistence for approximately five minutes. Replace the battery within five minutes to preserve memory persistence.
- Remove the battery from the battery compartment.
- Align the battery into the battery compartment.
- Slide the front of the battery into the battery compartment.
- Press battery down firmly. Ensure that both battery release buttons on the sides of the MC3300x-R/S return to the home position.
- The device automatically resumes after a battery removal and installation (in a hot swap change). The only time the Power key needs to be pressed is if the device has been powered off or left for a prolonged duration without a battery pack.
Compatibility
The table below displays compatibility with MC3300x, MC33XX and MC3200 mobile computers and accessories.
| MC3300x PP+ Battery | MC33 Series PP+ Batteries | MC32N0 PP Batteries | MC33XX Cradles | MC32N0 Cradles | MC33XX Battery Charger | MC32N0 Battery Charger | |
|---|---|---|---|---|---|---|---|
| MC3300x mobile computer | Yes | Yes | No | Yes | Yes | N/A | N/A |
| MC33XX mobile computer | No | Yes | Yes | Yes | Yes | N/A | N/A |
| MC32N0 mobile computer | No | No | Yes | No | Yes | N/A | N/A |
| MC3300x PP+ battery | N/A | N/A | N/A | Yes | No | Yes | No |
| MC33 Series PP+ Batteries | N/A | N/A | N/A | Yes | No | Yes | No |
| MC32N0 PP Batteries | N/A | N/A | N/A | Yes | Yes | Yes | Yes |
Compatibility Notes:
- MC3300x mobile computers are only compatible with MC33 PowerPrecision+ batteries.
- MC33XX mobile computers are compatible with all batteries (MC33XX PowerPrecision+ and MC32N0 PowerPrecision).
- MC3300x / MC33XX mobile computers are compatible with all cradles. An additional adapter is needed to use the MC32N0 terminal cradles, which provides charge only (no communication support).
- MC33XX battery chargers are compatible with all (MC3300x/MC33XX PowerPrecision+ and MC32N0 PowerPrecision) batteries.
- MC32N0 mobile computers are not compatible with MC33XX cradles.
Battery Comparison
The table below displays a comparison of the MC3300x, MC33XX and the MC32XX batteries.
| Feature | MC32N0 | MC33XX | MC3300x PowerPrecision+ |
|---|---|---|---|
| Battery Type | PowerPrecision | PowerPrecision+ | PowerPrecision+ |
| Includes Zebra and PowerPrecision+ recessed logos | No | Yes | Yes |
| Back Label | Grey | Blue | Black |
Battery Compatibility Notes:
- MC3300x-G is compatible with the 7000mAh extended capacity & 5200mAh high capacity PowerPrecision+ batteries.
- MC3300x-R/S is compatible with the 7000mAh extended capacity, 5200mAh high capacity & 2740mAh standard capacity PowerPrecision+ batteries.
- MC3300x devices are not compatible with the legacy MC32N0 PowerPrecision batteries. The following re-occurring message will be displayed if the incorrect battery is used with the MC3300x device. Please make sure you use one of the MC33XX compatible batteries.
Note: The battery notification (shown above) cannot be disabled or suppressed on the MC3300x handheld device. Please make sure you use the appropriate MC33 PP+ batteries with the MC3300x device.
Charging the MC3300x
Use one of the following accessories to charge the MC3300x and/or spare battery.
| Description | Part Number | Charging Battery (In Device) | Charging Spare Battery | Communication |
|---|---|---|---|---|
| 1-Slot USB Charge Cradle with Spare Battery Charger | CRD-MC33-2SUCHG-01 | Yes | Yes | USB |
| 5-Slot Charge Only ShareCradle | CRD-MC33-5SCHG-01 | Yes | No | No |
| 5-Slot Ethernet ShareCradle | CRD-MC33-5SETH-01 | Yes | No | Ethernet |
| 5-Slot ShareCradle with 4-Slot Battery Charger | CRD-MC33-4SC4BC-01 | Yes | Yes | No |
| 5-Slot Ethernet ShareCradle with 4-Slot Battery Charger | CRD-MC33-4SE4BC-01 | Yes | Yes | Ethernet |
| 4-Slot Spare Battery Charger | SAC-MC33-4SCHG-01 | No | Yes | No |
| 20-Slot Spare Battery Charger | SAC-MC33-20SCHG-01 | No | Yes | No |
| USB Charge Cable | CBL-MC33-USBCHG-01 | Yes | No | USB |
| MC32N0 1-Slot Cradle with MC33XX Cradle Adapter | CRD3000-1001RR ADP-MC33-CRDCUP-01 | Yes | Yes (Only charges MC32N0 batteries in the spare battery slot) | USB |
Note: Ensure that you follow the guidelines for battery safety described in the MC3300x Product Reference Guide.
- To charge the main battery, connect the charging accessory to the appropriate power source.
- Insert the MC3300x into a cradle or attach to a USB charge cable. The MC3300x turns on and begins charging. The Charging/Notification LED remains amber while charging, then turns solid green when fully charged.
Note: To function properly, ensure that the MC3300x handstrap, if attached, does not interfere with the charging contacts when the MC3300x is inserted into a charging cradle.
Charging Temperature: Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the device or cradle may for small periods of time alternately enable and disable battery charging to keep the battery at acceptable temperatures. The device and cradle indicates when charging is disabled due to abnormal temperatures via its LED.
Charging the Spare Battery
- Insert a spare battery into the spare battery slot.
- Ensure the battery is seated properly.
The Spare Battery Charging LED blinks indicating charging. See Table 10 for charging indicators.
Table 10 Charging/Notification LED Indicators:
| State | Indication |
|---|---|
| Off |
|
| Blinking Amber | Active wireless connectivity session during battery hot swap. |
| Solid Amber | Battery is charging. |
| Solid Green | Battery charging is complete. |
| Fast Blinking Red (2 blinks/second) | Charging error, e.g.:
|
| Solid Red |
|
| Blinking Blue | Indicates an application notification was received. |
1-Slot USB Charge Cradle
The 1-Slot USB Charge Cradle:
- Provides 9 VDC power for charging the mobile computer and charging the battery.
- Provides 4.2 VDC power to charge the spare battery.
- Provides a USB port for data communication between the mobile computer and a host computer or other USB devices (e.g., a printer).
- Synchronizes information between the mobile computer and a host computer. With customized or third-party software, it can also synchronize the mobile computer with corporate databases.
Compatible with the following batteries (charging in a device):
- MC3300x 7000mAh PowerPrecision+ extended capacity battery
- MC33XX 5200mAh PowerPrecision+ high capacity battery
- MC33XX 2740mAh PowerPrecision+ standard capacity battery (MC3300x-R/S & MC33XX-R/S only)
Compatible with the following batteries (charging in a spare battery slot only):
- MC3300x 7000mAh PowerPrecision+ extended capacity battery
- MC33XX 5200mAh PowerPrecision+ high capacity battery
- MC33XX 2740mAh PowerPrecision+ standard capacity battery
- MC32N0 5200mAh PowerPrecision high capacity battery
- MC32N0 2740mAh PowerPrecision standard capacity battery
Note: To function properly, ensure that the MC3300x handstrap, if attached, does not interfere with the charging contacts when the MC3300x is inserted into a charging cradle.
5-Slot Charge Only ShareCradle
The 5-Slot Charge Only ShareCradle:
- Provides 9 VDC power for operating the mobile computer and charging the battery.
- Simultaneously charges up to five mobile computers.
Compatible with the following batteries (charging in a device):
- MC3300x 7000mAh PowerPrecision+ extended capacity battery
- MC33XX 5200mAh PowerPrecision+ high capacity battery
- MC33XX 2740mAh PowerPrecision+ standard capacity battery (MC3300x-R/S & MC33XX-R/S only)
Note: To function properly, ensure that the MC3300x handstrap, if attached, does not interfere with the charging contacts when the MC3300x is inserted into a charging cradle.
5-Slot Ethernet ShareCradle
The 5-Slot Ethernet ShareCradle:
- Provides 9 VDC power for operating the mobile computer and charging the battery.
- Simultaneously charges up to five mobile computers.
Compatible with the following batteries (charging in a device):
- MC3300x 7000mAh PowerPrecision+ extended capacity battery
- MC33XX 5200mAh PowerPrecision+ high capacity battery
- MC33XX 2740mAh PowerPrecision+ standard capacity battery (MC3300x-R/S & MC33XX-R/S only)
Note: To function properly, ensure that the MC3300x handstrap, if attached, does not interfere with the charging contacts when the MC3300x is inserted into a charging cradle.
5-Slot ShareCradle with 4-Slot Battery Charger
The 5-Slot ShareCradle with 4-Slot Battery Charger:
- Provides 9 VDC power for operating the mobile computer and charging the battery.
- Provides 4.2 VDC power for charging spare batteries.
- Simultaneously charges up to four mobile computers and four spare batteries.
Compatible with the following batteries (charging in a device):
- MC3300x 7000mAh PowerPrecision+ extended capacity battery
- MC33XX 5200mAh PowerPrecision+ high capacity battery
- MC33XX 2740mAh PowerPrecision+ standard capacity battery (MC3300x-R/S & MC33XX-R/S only)
Compatible with the following batteries (charging in a spare battery slot only):
- MC3300x 7000mAh PowerPrecision+ extended capacity battery
- MC33XX 5200mAh PowerPrecision+ high capacity battery
- MC33XX 2740mAh PowerPrecision+ standard capacity battery
- MC32N0 5200mAh PowerPrecision high capacity battery
- MC32N0 2740mAh PowerPrecision standard capacity battery
Note: To function properly, ensure that the MC3300x handstrap, if attached, does not interfere with the charging contacts when the MC3300x is inserted into a charging cradle.
5-Slot Ethernet ShareCradle with 4-Slot Battery Charger
The 5-Slot Ethernet ShareCradle with 4-Slot Battery Charger:
- Provides 9 VDC power for operating the mobile computer and charging the battery.
- Provides 4.2 VDC power for charging spare batteries.
- Simultaneously charges up to four mobile computers and four spare batteries.
Compatible with the following batteries (charging in a device):
- MC3300x 7000mAh PowerPrecision+ extended capacity battery
- MC33XX 5200mAh PowerPrecision+ high capacity battery
- MC33XX 2740mAh PowerPrecision+ standard capacity battery (MC3300x-R/S & MC33XX-R/S only)
Compatible with the following batteries (charging in a spare battery slot only):
- MC3300x 7000mAh PowerPrecision+ extended capacity battery
- MC33XX 5200mAh PowerPrecision+ high capacity battery
- MC33XX 2740mAh PowerPrecision+ standard capacity battery
- MC32N0 5200mAh PowerPrecision high capacity battery
- MC32N0 2740mAh PowerPrecision standard capacity battery
Note: To function properly, ensure that the MC3300x handstrap, if attached, does not interfere with the charging contacts when the MC3300x is inserted into a charging cradle.
4-Slot Spare Battery Charger
The 4-Slot Battery Charger:
- Charges up to four MC3300x spare batteries.
- Provides 4.2 VDC power to charge the spare battery.
Compatible with the following batteries (charging in a spare battery slot only):
- MC3300x 7000mAh PowerPrecision+ extended capacity battery
- MC33XX 5200mAh PowerPrecision+ high capacity battery
- MC33XX 2740mAh PowerPrecision+ standard capacity battery
- MC32N0 5200mAh PowerPrecision high capacity battery
- MC32N0 2740mAh PowerPrecision standard capacity battery
20-Slot Spare Battery Charger
The 20-Slot Battery Charger:
- Charges up to twenty MC3300x spare batteries.
- Provides 4.2 VDC power to charge the spare battery.
Compatible with the following batteries (charging in a spare battery slot only):
- MC3300x 7000mAh PowerPrecision+ extended capacity battery
- MC33XX 5200mAh PowerPrecision+ high capacity battery
- MC33XX 2740mAh PowerPrecision+ standard capacity battery
- MC32N0 5200mAh PowerPrecision high capacity battery
- MC32N0 2740mAh PowerPrecision standard capacity battery
USB Charge Cable
The USB Charge Cable:
- Provides 5 VDC power to charge the battery.
- Provides power and/or communication with the host computer over USB to the device.
Compatible with devices using the following batteries:
- MC3300x 7000 mAh PowerPrecision+ extended capacity battery
- MC33XX 5200 mAh PowerPrecision+ high capacity battery
- MC33XX 2740 mAh PowerPrecision+ standard capacity battery (MC3300x-R/S & MC33XX-R/S only)
Note: To function properly, ensure that the MC3300x handstrap, if attached, does not interfere with the charging contacts when the MC3300x is inserted into a charging cradle or cable.
MC33XX Charge Only Adapter
Use the MC33XX Charge Only Adapter for backwards compatibility with the MC32N0 cradles and the MC33XX or MC3300x mobile computer. The MC33XX Charge Only Adapter is compatible with both the MC33XX and the MC3300x mobile computers for charge only (no communication) on the legacy MC32N0 1-Slot and 4-Slot cradles.
- MC33XX Charge Only Adapter supports the MC32N0 1-Slot USB Cradle, MC32N0 4-Slot Charge Only Cradle, and MC32N0 4-Slot Ethernet Cradle.
- MC33XX Charge Only Adapter provides charge only; no communication when used with the MC32N0 cradles.
- MC32N0 1-Slot USB Cradle provides 5.4 VDC to charge the device.
- MC32N0 1-Slot USB Cradle (with the MC33XX Charge Only Adapter) is compatible with an MC33XX or MC3300x mobile computer charging either MC33XX or MC3300x PowerPrecision+ batteries or MC32N0 PowerPrecision batteries, but the MC32N0 1-Slot USB Cradle spare battery slot is only compatible with MC32N0 PowerPrecision batteries.
MC33XX Charge Only Adapter Installation
- Clean the MC32N0 cradle and contacts with an alcohol wipe, using a back and forth motion with your finger. For more information about cleaning, refer to the Maintenance and Troubleshooting chapter of the MC33XX Mobile Computer User Guide.
- Peel and remove the adhesive from the back of the adapter.
- Insert the adapter into the MC32N0 cradle and adhere to the bottom of the cradle.
- Insert the MC33XX or MC3300x mobile computer into the MC32N0 cradle.
Note: To function properly, ensure that the MC3300x handstrap, if attached, does not interfere with the charging contacts when the MC3300x is inserted into a charging cradle.
Scanning
The MC3300x offers the following data capture options:
- Imager: SE4720 1D/2D, SE4770 1D/2D, SE4850-ER 1D/2D
- Laser Scanner: SE965 1D
Refer to the MC3300x Mobile Computer Product Reference Guide for other scanning options.
Barcode Capture with Imager
To capture barcode data:
- Ensure that an application is open on the device and a text field is in focus (text cursor in text field).
- Point the top of the device at a barcode.
- Press and hold the Scan button or Trigger. The red laser aiming pattern turns on to assist in aiming.
- Ensure the barcode is within the area formed by the cross-hairs in the aiming pattern. The aiming dot is used for increased visibility in bright lighting conditions. The Scan LEDs light green and a beep sounds, by default, to indicate the barcode was decoded successfully. Note that when the device is in Pick List Mode, the device does not decode the barcode until the center of the crosshair touches the barcode.
- Release the scan button or Trigger.
- The barcode content data appears in the text field.
Diagram Description: The aiming pattern for Imager scanning shows a central crosshair with a smaller aiming dot. For standard range, the pattern is compact. For Extended Range (ER), the pattern is larger, indicating a wider capture area. Pick List Mode displays multiple barcodes within the aiming pattern, with the device decoding only the one at the center.
Barcode Capture with Laser Scanner
To capture barcode data:
- Ensure that an application is open on the device and a text field is in focus (text cursor in text field).
- Point the top of the device at a barcode.
- Point the scan exit window at a bar code.
- Press and hold the Scan button. The red scan line turns on to assist in aiming. Ensure that the scan line crosses every bar and space of the barcode. The Scan LEDs light green and a beep sounds, by default, to indicate the barcode was decoded successfully.
- Release the scan button.
- The captured data appears in the text field.
Diagram Description: The laser scanner aiming pattern is a single red line. The user must ensure this line crosses all bars and spaces of the barcode for successful decoding.
Ergonomic Considerations
Taking breaks and task rotation is recommended.
Optimize Body Posture for Low Scanning
When performing low scanning tasks, alternate left and right knees.
Optimize Body Posture for High Scanning
When performing high scanning tasks, alternate left and right hand.
Avoid Bending
Minimize bending at the waist to reduce strain.
Avoid Reaching
Avoid excessive reaching to maintain a comfortable posture.
Avoid Extreme Wrist Angles
Maintain neutral wrist positions to prevent discomfort and injury.
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