Product Description and Packing List
The PETKIT PURA MAX is a self-cleaning cat litter box designed for convenience. Below is a description of its main components and what's included in the box.
Main Unit Components:
- Cylinder: The main rotating drum where litter is contained.
- Odor Removal Stand: A component designed to hold odor-neutralizing elements.
- Litter Filter: A sieve-like mechanism that separates waste from clean litter.
- Entrance Sensor: Detects when a cat enters or exits the litter box.
- Litter Box Cover: The top enclosure of the unit.
- Menu Button: Used to navigate options on the display.
- OLED Display Screen: Shows status, settings, and other information.
- Power Input: Port for connecting the power adapter.
- Waste Collection Bin: A removable bin located at the bottom of the unit for collecting solid waste.
- Waste Collection Bin Lock: Secures the waste collection bin in place.
- OK Button: Used to confirm selections or actions.
Packing List:
- 1x Power Adapter (located in the accessories box)
- 1x Trash Bag (located in the accessories box)
- 1x PETKIT Air Smart Spray (located in the accessories box)
Note: PETKIT implements periodic product enhancements to improve user experience. Product images are for illustration purposes only. The actual product may vary from the image shown on the box. For any discrepancies, please refer to the actual product.
Getting Started: App, Setup, and Cleaning
PETKIT PURA MAX operation is integrated with the PETKIT App, which also provides instructional videos for setup and cleaning.
Use the App:
To download the "PETKIT" App, search for it on the Apple App Store or Android App Market. Once downloaded, open the app, navigate to the "Home" page, and click the "+" icon to add your device. Follow the on-screen prompts within the app to bind your PURA MAX.
Set-Up:
For a visual guide on how to set up your PURA MAX, PETKIT recommends watching the instructional video available by scanning the QR code provided in the original manual.
Clean:
For detailed instructions on how to clean your PURA MAX, PETKIT recommends watching the instructional video available by scanning the QR code provided in the original manual.
A Message to Our Valued Customers
PETKIT thanks customers for choosing the PETKIT PURA MAX, a self-cleaning cat litter box designed to simplify pet care through technology.
It is crucial to carefully read this User Manual before using the product. By setting up and using this product, users acknowledge that they have read and accepted the safety guidelines listed below.
PETKIT is not liable and will not accept responsibility for any accidents or injuries that result from improper use of this product.
PETKIT reserves the rights of interpretation and revision of this manual.
User Safety Guide
Failure to follow the safety guidelines outlined below can result in product malfunction or other unforeseen mishaps. Please ensure adherence to these instructions for safe and proper operation.
- Install and use the product strictly as instructed in this User Manual.
- This product is suitable for pets heavier than 3.5 lbs (1.6 kg) and older than 6 months.
- Do not place the product in a high-temperature or high-pressure environment.
- For indoor use only. Do not expose the product directly to sunlight for extended periods of time. Do not place it near an open flame.
- The PURA MAX operates on low voltages. However, pets can still damage the power cord if they chew on it. Keep pets away from the cord.
- Only use the provided Power Adapter. Using a different power adapter may result in damages to the product and potential safety hazards.
- Ensure the product is located on a flat, level surface. Do not place the product directly against a wall.
- To avoid safety hazards, do not incline the product.
- Keep the product dry.
- To avoid weight sensor damage, lift the product carefully when moving it.
- Turn off the power when moving the product or stopping its use.
- Children should use this product only under the guidance of adults.
- Repairs should be done under the guidance of a professional to avoid safety hazards.
- Do not place any objects on the top of the product.
- Ensure enough cat litter is in the Cylinder and enough space is in the Waste Collection Bin before leaving for extended periods.
- If any problems are encountered while using this product, contact PETKIT immediately.
Additional PETKIT PURA MAX Accessories for Purchase
Enhance your PETKIT PURA MAX experience with these available accessories:
- PETKIT Everclean Cat Litters (water dissolvable)
- PETKIT Everclean Trash Bags
- PETKIT PURA AIR Smart Spray
Available for Purchase At
The PETKIT PURA MAX and its accessories can be purchased from the following online retailers:
Customer Service & Contact Information
For assistance and inquiries, please use the following contact details:
- Email Support: support@petkit.com
- Customer Service Phone: 1-800-664-0284 (9am-6pm CST Monday-Friday)
- Press and Business Inquiries: info@petkit.com
- Distributors Inquiries: sales@petkit.com
- Return Your Order: return@petkit.com
For customer service email replies, please allow 48 hours for a response.
Join the PETKIT User Community
Engage with other PETKIT users and find support on the official forum:
- PETKIT Forum: www.petkit.com/forum
Find Us, Tag Us and Hashtag Us #PETKIT
Connect with PETKIT on social media platforms:
- Instagram: @petkit_official_account
- Twitter: @petkitaccount
- Facebook: Petkitofficial @petkit001
- YouTube: PETKIT OFFICIAL
- Reddit: PETKITOFFICIAL
FCC and Industry Canada Compliance Information
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Warning:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The device has been evaluated to meet general RF exposure requirements. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and the user's body.
Industry Canada (IC) Warning:
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
(French original text for reference, translated above): Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.








