PETKIT is a technology company dedicated to creating smart pet care products, including self-cleaning litter boxes, automatic feeders, and smart water fountains.
PETKIT Network Technology (Shanghai) Co., Ltd. is a leading high-tech company founded in 2013, dedicated to designing and producing smart pet products. By integrating advanced technology with pet care, PETKIT provides solutions that make pet ownership easier and healthier.
The brand's diverse portfolio includes the PuraMax series of self-cleaning litter boxes, Eversweet smart water fountains, and Fresh Element automatic feeders. These devices are designed to work seamlessly with the PETKIT app, allowing owners to monitor their pets' feeding, drinking, and toileting habits from anywhere.
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After replacing the filter, you must reset the filter status within the PETKIT app or by holding the reset button on the device (depending on the model) to turn off the indicator light.
PETKIT recommends using fast-clumping cat litter, such as mixed tofu or clay litter. Avoid large-particle or non-clumping litter to ensure the sifting mechanism works correctly.
Check your Wi-Fi connection and ensure the device is plugged in. If it remains offline, try reconnecting it via the PETKIT app or restarting your router.
The PETKIT app is available for download on the Apple App Store and Google Play Store.