ECOVACS DEEBOT T30C PRO User Manual

Introduction

This document provides instructions for the ECOVACS DEEBOT T30C PRO robot vacuum cleaner.

For user manuals in multiple languages, please visit: https://www.ecovacs.com

Important Safety Instructions

When using electrical appliances, basic safety precautions should always be followed, including the following:

READ THE INSTRUCTIONS CAREFULLY BEFORE USING THIS APPLIANCE. SAVE THESE INSTRUCTIONS.

1. This appliance is intended for use by children aged 8 years and above, and persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and maintenance shall not be made by children without supervision.
2. Clear the cleaning area. Remove power cords and small objects from the floor that the appliance may become entangled in. Tuck the edge of rugs under the rug base and pick up items such as curtains and tablecloths from the floor.
3. If the cleaning area has stairs or steps, operate the appliance and ensure it can detect the step and avoid falling down the edge. You may need to place a physical barrier on the edge to prevent the unit from falling. Ensure that the physical barrier does not pose a tripping hazard.
4. Use the appliance only as described in this manual. Use only attachments recommended or sold by the manufacturer.
5. For INDOOR household use only. Do not use the appliance outdoors, in commercial or industrial environments.
6. Do not operate without the dustbin and/or filters installed.
7. Do not use the appliance in areas with lit candles or fragile objects.
8. Hair, loose clothing, fingers, and all parts of the body should be kept away from openings and moving parts.
9. Do not operate the appliance in a room where an infant or child is sleeping.
10. Do not use or store in extremely hot or cold environments (below -5 °C or above 40 °C). Charge the robot at temperatures above 0 °C and below 40 °C.
11. Do not use the appliance on wet surfaces or surfaces with standing water.
12. Do not allow the appliance to pick up larger objects such as stones, larger pieces of paper, or any other objects that may clog the appliance.
13. Do not use the appliance to pick up flammable or combustible materials, such as gasoline, printer ink cartridges, or copiers, nor use it in areas where they may be present.
14. Do not use the appliance to pick up any burning or smoking objects, such as cigarettes, matches, hot ashes, or anything that could cause a fire.
15. Do not place objects in the suction inlet. Do not use if the suction inlet is blocked. The inlet must be free of dust, lint, hair, or other items that may reduce airflow.
16. If the power cord is damaged, it must be replaced by the manufacturer or its qualified service agent to ensure adequate safety.
17. TURN OFF the main switch before performing cleaning or maintenance on the appliance.
18. The type of lithium battery suitable for CH2453D is a maximum 8-cell, maximum rated voltage of 14.4 V DC, and a rated capacity of 4800 mAh. Before removing the battery, it must be removed and disposed of in accordance with local laws and regulations.
19. Dispose of used batteries in accordance with local laws and regulations.
20. Do not incinerate the appliance, even if it is severely damaged. Batteries may explode in a fire.
21. The appliance must be used in accordance with the instructions in this user manual. Ecovacs Home Service Robotics cannot be held responsible for any damage or injury caused by improper use.
22. The robot contains batteries that can only be replaced by qualified personnel. To replace the robot's battery, contact customer support.
23. Ensure that the electrical voltage of your power source matches the voltage indicated on the OMNI station.
24. Use only original rechargeable batteries and the OMNI station supplied with the appliance. Non-rechargeable batteries are not allowed.
25. Be careful not to damage the power cord. Do not pull or carry the appliance or OMNI station by the power cord, do not use the power cord as a handle, do not close a door on the power cord, and do not pull the power cord around sharp edges or corners. Do not run the appliance over the power cord. The power cord should not come into contact with hot surfaces.
26. If the OMNI station is damaged, do not use it. The power adapter must not be repaired and should not be used if it is faulty or damaged.
27. Do not use with a damaged power cord or plug. Do not use the appliance or OMNI station if it is not working properly, if it has been dropped, damaged, left outdoors, or come into contact with water. It must be repaired by the manufacturer or its qualified service agent to ensure adequate safety.
28. The plug must be removed from the socket before cleaning or maintaining the OMNI station.
29. Remove the appliance from the OMNI station and TURN OFF the main switch of the appliance before removing the battery and removing the appliance.
30. If the OMNI station is not used for a long time, please unplug it.
31. If the robot will not be used for a long time, TURN IT OFF for storage and unplug the OMNI station.
32. CAUTION: Fill the clean water tank with clean water only.
33. CAUTION: For recharging the battery, use only the detachable power supply unit CH2453D supplied with this appliance.

To comply with radio frequency energy exposure requirements, a distance of at least 20 cm must be maintained between this appliance and persons during operation. For compatibility, operation at a closer distance is not recommended. The antenna used for this transmitter must not be co-located with any other antenna or transmitter.

Device Updates

Some devices are typically updated twice a month, but not necessarily. Some devices, especially those that have been on the market for more than three years, will only be updated if a critical vulnerability is found and fixed.

Symbols and Their Meanings

Remote control is intended exclusively for private use in non-public, private areas for protection and monitoring only. When using, comply with local legal obligations regarding data protection. Monitoring of public areas, especially with secret intent and/or by the employer without justified reasons, is prohibited. Such unauthorized use is solely at the user's risk and responsibility.

EU Declaration of Conformity

Information on Disposal for Users of Waste Electrical and Electronic Equipment

This symbol on the product or its packaging indicates that used electrical and electronic products should not be mixed with unsorted municipal waste. You are responsible for the disposal of waste equipment by handing it over to designated collection points. By correctly disposing of this product, you will help preserve valuable resources and prevent potential negative effects on human health and the environment, which might otherwise arise from improper waste handling. For returning a used appliance, use return and collection systems or contact the seller from whom the product was purchased, which is free of charge. For more information about the nearest collection point, contact your local authority. Improper disposal of this waste may be subject to penalties in accordance with national legislation.

Information on Disposal for Users of Used Batteries

This symbol means that batteries and accumulators should not be mixed with unsorted municipal waste at the end of their life. Your cooperation is an important part of efforts to reduce the impact of batteries and accumulators on the environment and human health. For proper recycling, you can return this product or its batteries or accumulators to your supplier or to a designated collection point, free of charge. By correctly disposing of this product, you will help preserve valuable resources and prevent potential negative effects on human health and the environment, which might otherwise arise from improper waste handling. Improper disposal of this waste may be subject to penalties in accordance with national legislation. There are separate collection systems for used batteries and accumulators. Please dispose of batteries and accumulators correctly at a local collection/recycling center.

Directives

Directive on the Restriction of the Use of Certain Hazardous Substances (RoHS)

Ecovacs Home Service Robotics Co., Ltd. hereby declares that the entire product, including its parts (cables and the like), complies with the requirements of Directive RoHS 2011/65/EU and Commission Delegated Directive (EU) 2015/863 amending the restriction of hazardous substances in electrical and electronic equipment ("RoHS recast" or "RoHS 2.0").

Radio Equipment Directive

Ecovacs Home Service Robotics Co., Ltd. declares that the product mentioned in this section complies with the essential requirements and other relevant provisions of Directive 2014/53/EU on radio equipment.

Authorized Representative in Europe:

ECOVACS Europe GmbH
Holzstrasse 2 | D-40221 Düsseldorf | Germany

Ecovacs Home Service Robotics Co., Ltd. declares that the product is in conformity with the essential requirements and other relevant provisions of Directive RoHS 2011/65/EU and Commission Delegated Directive (EU) 2015/863, and Directive 2014/53/EU on radio equipment.

The Declaration of Conformity is available at the following address: https://www.ecovacs.com/global/compliance

Package Contents

The following items are included in the package:

• Robot
• OMNI Station (with dust bag)
• Base
• Power Cable
• Side Brush
• User Manual

* Images in this manual are for reference only and may differ from the actual product.

Product Diagram

Robot

Top View

Components: TrueMapping, 3D TrueDetect Sensor, Buttons, Top Cover, Anti-collision sensors and bumper.

Buttons

• Press: Home/Return to station
• Press and hold: Self-cleaning
• Press: Start/Pause/Resume
• Press and hold: Power On/Off
• Press: Start/End of spot cleaning
• Press and hold: Safety lock

Inside Top Cover

Reset Button: Connect DEEBOT to the app: Press the (RESET) button and you will hear a voice prompt to connect DEEBOT to the app. Return to default settings: Press and hold the RESET button for 5 seconds. When you hear the voice prompt, the startup music will play, and the robot will be restored to default settings.

Internal Components

Components: Data transmission port, Microphone, Charging contacts, Water filling port, Wi-Fi status indicator, Edge detection sensor.

Bottom View

Components: Anti-drop sensors, Carpet detection sensor, Main brush, Universal wheel, Side brush, Main brush release button, Drive wheels.

Dustbin and Mopping Pad Assembly

Components: Dustbin, Filter, Mounting slots for mopping pad assembly, Dustbin handle, Filter mesh, Mopping pad plates, Washable mopping pads.

OMNI Station

Notes:

• Flashing red light: The reason can be found in the ECOVACS HOME app.
• If DEEBOT does not charge, wipe the charging contacts with a clean, dry cloth.

Front View Components:

• Dirty water tank
• Clean water tank
• Dust collection compartment
• Charging contacts
• Indicator light: Solid white: Ready/Operating; Flashing red: Error; Light off: Power off/Deep sleep mode
• Drainage port

Back View Components:

• Ventilation opening
• Power plug

Dust Bag:

• Dust bag handle

* Images in this manual are for reference only and may differ from the actual product.

Sensors

Using the Product

Notes Before Cleaning

Prepare the Cleaning Area

To ensure the maximum possible cleaning area, place furniture such as tables, chairs, and floor fans in their proper positions, and remove low-lying objects such as scales before using the DEEBOT robot.

Assist DEEBOT in Exploration

Open the doors of all rooms to help DEEBOT fully explore your house on its first use.

Prevent DEEBOT Robot from Falling

Place a physical barrier on the edge of stairs or other drop-off elements to prevent the DEEBOT robot from falling over the edge.

• Remove objects from the floor, including cables, clothing, and shoes, to improve cleaning efficiency.
• Before using this product on carpets with fringed edges, fold the carpet edges underneath it.
• Do not stand in narrow spaces, such as hallways, to avoid blocking the TrueMapping operation.

Quick Start

Remove all protective materials before using the appliance.

1. Installation

A "Click" sound indicates correct installation.

2. Station Assembly and Placement

Place the OMNI station against a wall on a flat, hard surface. Do not place objects within 0.05 meters on either side and 0.8 meters in front.

Notes:

• If there are reflective objects nearby the station, such as mirrors or reflective strips, cover the lower 14 cm of these objects.
• Do not place the station in direct sunlight.
• Do not use the appliance on wet surfaces or surfaces with standing water.
• Do not wipe the DEEBOT robot and station with a damp cloth or use liquids.
• For a better user experience, place the station in a location with a strong Wi-Fi signal.

3. Filling the Water Tank

Remove the clean water tank, open the tank cover, and fill it with water up to the maximum water level. Close the tank cover and reinstall the clean water tank.

Notes:

• We recommend using ECOVACS DEEBOT cleaning solution (sold separately). To purchase, open the ECOVACS HOME app or visit https://www.ecovacs.com.
• Use only ECOVACS DEEBOT cleaning solution to avoid malfunctions.
• Before reuse, wipe any water marks from the outside of the water tank with a soft, dry cloth.
• Before using DEEBOT, ensure that the covers for the clean water tank and dirty water tank are locked.
• Water marks in the tanks are a result of factory testing and do not affect normal use.

Powering On and Charging the DEEBOT Robot

1. Power On

Press and hold for 3 seconds, then wait for the startup music to play, indicating DEEBOT has powered on.

2. Return to Station

A short press recalls the DEEBOT to the OMNI station for charging.

Notes:

• When DEEBOT returns to the station, wait approximately 5 seconds and you will hear a voice prompt for successful pairing.
• When the station is installed and connected to a power source, DEEBOT will automatically return to charge and empty the dustbin when needed. It is recommended that DEEBOT starts cleaning from the station. Do not move the station during cleaning.

Download the ECOVACS HOME App

To take advantage of all available features, we recommend controlling the DEEBOT robot with the ECOVACS HOME app.

1. To download the app, scan the QR code under the top cover.
Diagram shows the top of the robot with a QR code visible under the cover.
2. Search for the "ECOVACS HOME" app in the App Store or Google Play store and download it.

Notes: Follow the instructions in the app to complete registration, login, and connection.

Connecting DEEBOT to the App

1. Via Bluetooth:

Turn on the DEEBOT robot and enable Bluetooth on your mobile phone. Allow the app to obtain Bluetooth permission on your mobile phone. Tap [scan-icon] to scan the QR code on the DEEBOT robot or tap Add in the app to find DEEBOT nearby.

2. Via Wi-Fi:

DEEBOT can also be connected to the app in other ways according to the instructions in the app.

Notes: Select the appropriate connection method.

Wi-Fi Network Requirements:

• You must use a 2.4 GHz network or a mixed 2.4/5 GHz network.
• Your router must support the 802.11b/g/n protocol and IPv4.
• Do not use a VPN (Virtual Private Network) or proxy server.
• Do not use a hidden network.
• WPA and WPA2 with TKIP, PSK, and AES/CCMP encryption.
• WEP EAP (Enterprise Authentication Protocol) is not supported.
• In North America, use Wi-Fi channels 1–11 and elsewhere use channels 1–13 (refer to local regulations).
• If you are using a network extender/repeater, the network name (SSID) and password must be the same as your primary network.
• Enable WPA2 on your router.

Wi-Fi Indicator Light

Please note that to perform intelligent functions such as remote start, voice interaction, 2D/3D map display, and customized cleaning (depending on different models), you must download and use the ECOVACS HOME app, which is constantly updated. Before we can process certain basic and mandatory data and allow you to use specific functions through the ECOVACS HOME app, you must agree to our privacy policy and user agreement. If you do not agree to our privacy policy and user agreement, these functions will not be available. However, you can still use the basic functions of this appliance for manual operation.

Using DEEBOT

When creating the map for the first time, follow the DEEBOT robot to resolve minor issues. For example, the DEEBOT may get stuck under furniture. See the following solutions:

1. Lift low furniture if possible.
2. Cover the bottom part of the furniture.
3. Set a virtual boundary using the app.

1. Start

Press [start-button] to start. Ensure the DEEBOT is in the station and fully charged before the first cleaning. The DEEBOT creates a map during cleaning.

2. Pause

Press [pause-button] to pause.

3. Wake Up

All indicator lights will turn off when the DEEBOT robot has been idle for a few minutes. Press [wake-up-button] to wake it up.

4. Return to Station

Press [home-button] to recall the DEEBOT to the OMNI station.

* If DEEBOT is not working, it is recommended to keep it powered on and charging.

5. Deep Sleep Mode

DEEBOT switches to deep sleep mode if it remains outside the station for approximately 5 hours to conserve battery. Press and hold for at least 3 seconds to wake up the DEEBOT robot.

Notes:

• Do not remove the washable mopping pads frequently.
• Do not scratch the mopping pad plates with a cloth or other object.
• Replace the mopping pads in a timely manner when prompted by the app. More accessories can be found in the ECOVACS HOME app or at https://www.ecovacs.com.

Technical Specifications

The output power of the wireless module is less than 100 mW.

Note: Technical specifications and design specifications are subject to change due to continuous product improvement. More accessories can be found at https://www.ecovacs.com.

Scan the QR code with your mobile camera to get the user manual.

Manufacturer Information

Ecovacs Home Service Robotics Co., Ltd.

No.518 Songwei Road, Wusongjiang Industry Park, Guoxiang Street, Wuzhong District, Suzhou, Jiangsu, China.

Contact: 451-2469-0304