Frisco Ultimate Stackable Heavy Duty Steel Metal Dog Crate

FOR SAFETY, REMOVE LEASH AND COLLAR BEFORE YOUR PET ENTERS THE CRATE.

This manual provides instructions for assembling, using, and maintaining the Frisco Ultimate Stackable Heavy Duty Steel Metal Dog Crate. The crate is designed to be a safe and comfortable space for your pet.

[Image: A heavy-duty steel dog crate with an open door, a dog wearing a crown sitting next to it, and a small castle illustration.]

Parts Included

[Diagram: Visual layout of all included parts with letter labels.]

• 1 Crate (A)
• 1 Top Panel (B)
• 1 Metal Tray (C)
• 9 Long Screws (D)
• 4 Caster Wheels (E)
• 4 Short Screws (F)
• 3 Connector Plates (G)
• Allen Wrench

The Ultimate Stackable Heavy Duty Steel Metal Dog Crate is available in the following model numbers and sizes:

• Model 280102: Medium - 37" L x 25" W x 34" H
• Model 280395: Large - 42" L x 29" W x 36" H
• Model 304022: XLarge - 48" L x 33" W x 42" H

Assembly Instructions

[Diagram: Step-by-step illustrations showing the assembly process.]

1. Lay the Crate (A) bottom side down on the floor.
2. Unfold the back, door, and side panels and lay them flat.
3. Lift up one of the side panels and the back panel. Connect the panels using one Long Screw (D) through the hole in the back panel. (Note: Do not fully tighten screws until assembly is complete.)
4. Lift up the door panel and connect it to the side panel using one Long Screw (D) through the hole in the door panel.
5. Repeat for the other side panel using two more Long Screws (D).
6. Place the Top Panel (B) on top of the crate, aligning it with the back, side, and door panels. Secure it with two Long Screws (D) through the door panel and two more through the back panel.
7. Slide the Metal Tray (C) through the slot under the door panel and secure it in place with the tab.
8. Tighten all screws using the included Allen Wrench.
9. If you are not stacking a second crate on top, locate the Short Screws (F) and secure them in the open holes in the top corners of the crate. Set the Connector Plates (G) aside for safekeeping in case you do wish to stack another crate later.

Attach the Wheels

[Diagram: Illustrations showing how to attach the caster wheels.]

1. Turn the crate over onto its back side.
2. Locate the Caster Wheels (E).
3. Screw one Caster Wheel (E) into the holes in each corner of the crate bottom.
4. Turn the crate upright again.
5. To lock the Caster Wheels (E), press down on the lever. To unlock, pull the lever up. [lock-lever]

Stack the Crates

[Diagram: Illustrations showing how to stack multiple crates together.]

1. With the bottom crate upright and the Caster Wheels (E) locked, lift and place the top crate. Ensure the door panel on each crate faces the same direction. (Note: A second person is recommended for safe lifting.)
2. Place the Connector Plates (G) on each corner and secure each plate with one Short Screw (F) through the top hole and one Long Screw (D) through the bottom hole.

How to Use the Lock

To lock the door: Push the knob up halfway and slide it all the way to the left. Then, push the knob down so it fits into the groove to the left. Ensure the knob points down toward the floor. [door-lock]

To open the door: Push the knob halfway up from the locked position. Slide the knob all the way to the right and push it down so it fits into the groove at the right side of the latch. [door-unlock]

Maintenance

Clean the crate routinely with a mild, non-toxic cleaner and water for your pet's comfort.

For questions, please call 1-800-672-4399.

Crate Training Tips

[Icons: Visual representations for each training tip.]

Introduction

Introduce your pet to their new home. Allow them to explore at their own pace. Avoid forcing them, as you want your pet to view the crate as a positive, safe space. Entice exploration with their favorite toy. ?

Time

Acclimate your pet gradually. Start by keeping them inside the crate for short periods while you are present, talking soothingly. Gradually increase the duration. Eventually, close the door for short periods, increasing the time and offering praise and treats. Positive associations are key. ⏰

Denning

Appeal to your pet's natural denning instinct. Help them associate the crate with a den by making it a safe space where their needs are met. Make it comfortable by placing a towel, bed, or blanket inside. ?

Bathroom

Take your pet out for regular potty breaks, away from their "castle." Reinforce this natural instinct, especially for younger animals who need more frequent breaks. ?

Positive Association

Never use the crate as punishment, as this creates negative associations and reluctance. ?

Professional Help

Consult your veterinarian or trainer for specific crate training questions. ?‍⚕️

Warnings and Cautions

Please READ AND FOLLOW ALL INSTRUCTIONS before using the crate. Improper use may result in serious injury or death. ⚠️

• Never allow children to stand, lean, climb, or hang on the crate.
• An additional tip-over restraint, such as a wall anchor, is recommended. [wall-anchor-icon]
• This product is considered a heavy lift; a two-person lift is recommended. ?️
• To prevent choking and other serious injuries, always remove collars, tags, or leashes from your pet before placing them in the crate. ?
• This crate is not designed to restrain aggressive breeds of dogs that may thrash. Consult your veterinarian for recommendations for aggressive pets. [aggressive-dog-icon]
• Before your pet enters, ensure the crate is properly assembled, all screws are tightened, and all locks are secure. [secure-crate-icon]
• Do not leave your pet in the crate for excessively long periods. Pets need time for socialization, exercise, and potty breaks. Consult your veterinarian or trainer for appropriate durations. [time-limit-icon]
• Ensure your dog's paws are large enough not to slip through the floor panel bars. [paw-size-icon]
• Always ensure your pet has adequate food and water before leaving them in the crate. [food-water-icon]
• Consult your veterinarian about leaving food, toys, or other items in the crate with your pet, as individual needs vary.
• Never place multiple pets into one crate. [single-pet-icon]
• Always use the crate with its metal tray properly fitted and secured. Do not use with a damaged tray. [tray-icon]
• Never allow children to play in, on, or around the crate. [child-safety-icon]
• Ensure your pet's paws, snout, ears, or tail are not in the way of the door hinge or latch.
• Never place the crate in direct sunlight or store it outside or in a car, as metal can become very hot. Never leave your pet in a closed car on a hot day, as this can lead to heatstroke or death. ?
• Chewy, Inc. is not responsible for any loss, damage, discomfort, injury, illness, death, or costs resulting from the use of this crate. [liability-disclaimer-icon]

QUESTIONS? CALL OUR FRIENDLY CUSTOMER SERVICE TEAM ANYTIME. WE’RE HERE 24/7! 1-800-67-CHEWY (672-4399)