CallToU User Manual

Introduction

A Good Life in Old Age: Monitoring and Improving Quality in Long-term Care.

As a growing number of frail old people in need of home care, delivering quality long-term care services, which are effective and responsive in time, has become a priority for every family.

"Call to You" is determined to provide perfect solutions that enable your loved ones to retain their independence and dignity in daily life, so they can live on their own and release your burden with peace of mind.

We "CallToU" focus on professional home caregiver pagers for more than a decade, and have helped and cared for millions of ELDERLY and those in need to help timely.

"Call to you" gives more care for the elderly. You Need, We Here!

For FAQs and more information, please visit:

• www.calltou.com
• service01@calltou.com

Anywhere in The Home: Connected Care

Deliver users' help signal to their family or caregivers.

Description of Diagram: A multi-story house is depicted, illustrating how the CallToU system provides coverage throughout the home. The receiver units are shown in different rooms (bedroom, living room, kitchen), indicating their ability to receive signals from the transmitter (SOS button) placed anywhere within the house. The diagram visually represents the connected care concept, ensuring help signals reach family or caregivers.

Product Diagram

Receiver Components

Receiver:

• ON/OFF Button: Controls power.
• Volume Setting: Adjusts audio volume.
• LED Display: Shows status and numbers (e.g., "00", "01").
• Ringtone Switch: Selects between "Ding-dong" and Alarm sounds.
• Loudspeaker: Emits sound alerts.
• Transmitter Low Power Indicator: Light indicates transmitter battery status.
• Receiver Low Power Indicator: Light indicates receiver battery status.

Transmitter Components

Transmitter:

• Push area (SOS): The main button to press for alerts. (?)
• Light indicator: Visual alert indicator.
• Back clip: For attaching the transmitter to clothing or surfaces.
• Lanyard hanger: For attaching a lanyard.

Features

1. ON/OFF

Power On: Hold [power button] ? for 5 seconds; receiver beeps with "00" on display.

Power Off: Hold [power button] ? for 5 seconds; receiver beeps with "-" on display.

2. Adjust the Volume

Press [volume button] ? once to adjust volume (5 levels, 0-120dB). Settings are saved by Memory Function.

3. Ringtone Switch

Push [ringtone switch] ⚙️ to switch between "Ding-dong" and Alarm sound. Alerts ring for 90 seconds or until any key is pressed.

4. Vibration

When triggered, receiver vibrates 10 times, pauses for 3 seconds, and lasts 90 seconds. Vibration can be turned on/off by pressing and holding "Volume" and "On/OFF" buttons simultaneously until sound stops.

5. Low Battery Warning

Receiver flashes red (needs battery change) or blue (transmitter needs battery change) when voltage is low. (⚠️)

Operating Instructions

How To Use? (Paired Before Delivery)

1. Insert batteries into the receiver.

2. Hold [power button] ? for 5 seconds to turn on the receiver; "00" will appear on the display.

How To Pair? (Paired Before Delivery)

Step 1: Enter Pairing Mode

Hold [setting button] ⚙️ for 5 seconds. A "Ding" sound indicates pairing mode.

Step 2: Select Transmitter Number

Choose a number for the transmitter by pressing [forward/backward buttons] ◀️ / ▶️. The selected number displays on the screen.

Step 3: Pair Transmitter

Press the transmitter [SOS button] ? once. A "Ding Ding" sound from the receiver confirms successful pairing, and the number appears on the display.

Pairing Multiple Devices

Repeat steps 1-3 to pair more transmitters or receivers. One receiver can work with up to 20 transmitters. One transmitter pairs to one number on the receiver.

Clearing All Settings

Reset to Default

Hold [volume button] ? for 5 seconds to reset the receiver to default mode. A "01" sound indicates clearing is done. Re-pair devices if needed by repeating steps 1-3.

Battery Replacement

Receiver Battery Replacement

Description of Diagram: An illustration shows how to push down the back clip on the receiver, then use a screwdriver to remove the cover. Inside, three AAA batteries are shown. The text instructs to replace the 3AAA batteries, paying attention to terminal ends, then reattach and secure the cover with screws.

Transmitter Battery Replacement

Description of Diagram: An illustration shows the back of the transmitter with screws. The text instructs to use a screwdriver to remove the back cover. Inside, a 12V23A battery is shown. The text instructs to replace the 12V23A battery, paying attention to terminal ends, then reattach and secure the cover with screws.

Install

Transmitter Mounting

Description of Diagram: Two methods are shown for fixing the transmitter. Method 1: Use 3M tape on the back clip. Method 2: Use screws to fix the back clip.

1. Fix the transmitter's back clip to a desired location using 3M tape or screws.

2. Place the transmitter onto the attached back clip.

Transmitter Lanyard Mounting

Description of Diagram: A sequence of four images shows how to attach a lanyard. First, remove the back clip. Second, slide the lanyard through the lanyard hanger. Third, tie the other end of the lanyard. Fourth, show the final look with the lanyard attached.

1. Remove the back clip.

2. Slide the tip of the lanyard through the lanyard hanger.

3. Tie the other end to secure it.

4. Final appearance with lanyard attached.

Specifications

Q&A

Q: Why does the receiver not work?

A1: Press the volume button to check if it's in mute mode. If it works, the receiver is okay. If not, refer to customer service.

A2: Press the transmitter to check the light indicator. If it works, the transmitter is okay. If not, try replacing batteries. If still not working, refer to customer service.

A3: If both receiver and transmitter are okay, try pairing again by repeating Step 1-3.

Q: What factors affect the use distance of the pager?

The transmitter's distance is affected by other radios, metal, or concrete walls.

Q: Can the receiver vibration function be turned off?

Yes, press and hold "Volume" and "On/OFF" buttons simultaneously until the sound stops.

Q: Do I need to pair the receiver and transmitter myself?

No, they are factory paired.

Q: Can I purchase multiple sets and pair them together?

Yes, pairing is expandable. One receiver can pair with multiple transmitters, or one transmitter with multiple receivers.

Q: Is there any warning when the receiver and transmitter have low battery?

Yes, both have low battery alerts. The receiver indicates which device has low battery with a voice reminder.

Q: Can I wear the call button in the shower?

The transmitter is IP55 waterproof, suitable for splashes, but not recommended for prolonged immersion. Installation on a bathroom wall is recommended.

A Letter from CallToU

Many thanks for thinking of us and choosing us! For everyone in CALLTOU family, it's our honor to have you as our customers. It's always a pleasure serving you and certainly looking forward to more in the future.

A big thank you for helping us to grow. Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. In line with this strategy, we hope you share with us your feedback at any time, be it positive or negative. There is always room for improvement, so if we can serve you better in any way please do inform us.

We provide a 1-year limited product warranty to the original purchaser against manufacturing defects in materials and workmanship, not covering any normal wear and tear, improper handling, or accidental damage.

Contact: CallToU Customer Care Support Team.

Product Line: ELDERLY CAREGIVER PAGER, CC28 HOME CAREGIVING - MAKING HOME CARE EASY FOR EVERYONE.

Regulatory Information

FCC Statement

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received.

FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits for an uncontrolled environment. The transmitter must not be co-located with any other antenna or transmitter.

ISED RSS Warning/ISED RF Exposure Statement

ISED RSS Warning: This device complies with Innovation, Science and Economic Development Canada licence-exempt RSS standard(s). Operation is subject to two conditions: (1) this device may not cause interference, and (2) it must accept any interference.

ISED RF exposure statement: This equipment complies with ISED radiation exposure limits for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.