A Good Life in Old Age
Monitoring and Improving Quality in Long-term Care
As a growing number of frail old people in need of home care, delivering quality long-term care services, which are effective and responsive in time, has become a priority for every family.
"Call to You" is determined to provide perfect solutions that enable your loved ones to retain their independence and dignity in daily life, so they can live on their own and release your burden with peace of mind.
CallToU focuses on professional home caregiver pagers for more than a decade, and has helped and cared for millions of ELDERLY and those in need to help timely.
"Call to you" gives more care for the elderly. You Need, We Here!
Anywhere in The Home
Connected Care
Deliver users' help signal to their family or caregivers.
The system allows for connected care throughout the home, ensuring that help signals are promptly delivered to family members or caregivers.
What's Included
- Receiver (available in white or black)
- Call Button (Transmitter, available in white or black) with contained battery
- Lanyard
- User Manual
- Double Sided Adhesive Tape
- Screwdriver
NOTE:
- The CC01 series receivers and buttons are universal.
- This system is extendable with more receivers and call buttons.
- Other models of CallToU receivers and buttons can also work together.
- For more information, please refer to customer service.
At a Glance - Receiver
The receiver is a square device measuring approximately 3.23 inches by 3.23 inches, with a depth of 0.94 inches.
- 1: Flash Alarm
- 2: Volume Button (0-110db)
- 3: Forward Button
- 4: Backward Button
- 5: Speaker
- 6: AC Plug
At a Glance - Transmitter
The transmitter is a compact, portable unit.
- 7: Detachable Lanyard
- 8: Red Light Indicator after Pressing
- 9: Silicone Cover
- 10: Detachable Bracket (wall-mounted)
Specifications:
- Operating range: 500 feet in open areas
- Waterproof Grade: IP55 (Transmitter)
Using Your Pager System - Pairing
Follow these steps to pair transmitters with the receiver:
- Press the "forward"/"backward" button on the receiver to select your desired melody.
- Press and hold the volume button on the receiver until the LED light flashes with a "Ding" sound, indicating it has entered pairing mode.
- Press the call button (transmitter) quickly. You will hear a "Ding-Ding" sound, and the receiver's light indicator will flash.
- Press the call button again to confirm the ringtone. If it matches your selection, the pairing is complete.
Video Guide available for Transmitter Receiver Pairing, suitable for adding/pairing additional transmitters.
Using Your Pager System - Attach Lanyard
Instructions for attaching the lanyard to the transmitter:
- Slide the back cover of the transmitter according to the direction indicated by the arrow.
- Pin the lanyard to the designated slot.
- Slip the tip of the rope over the entire lanyard attachment point.
- Slide the back cover back into its original position.
Video Guide available for attaching the lanyard, creating a portable necklace lanyard.
Using Your Pager System - Replacing Battery
Steps for replacing the battery in the transmitter:
- Slide the back cover of the transmitter according to the direction of the arrow.
- Open the button base by turning the screw with a screwdriver.
- Replace the 23A 12V Alkaline battery.
- Close the button base, retighten the screws, and close the back cover.
Video Guide available for battery replacement. Battery life depends on usage frequency.
Using Your Pager System - Clearing Setting & Installation
How to Clear Settings:
- Press and hold the "Forward" button on the receiver for 5 seconds.
- The receiver indicator will flash, and a "Ding" sound will be heard, indicating that all previous settings have been cleared.
- Transmitters will revert to default settings, including the default ringtone and any previously paired transmitters being cleared.
Installation Guide:
- Plug the receiver into a mains socket and switch the socket on.
- Test the working distance to ensure the range of use. The service distance is 500ft, but this may vary due to environmental obstacles.
- Fix the transmitter in place using the supplied double-sided adhesive tape. Ensure the wall surface is clean before sticking.
Specifications
Temperature | -30°C to +70°C |
Frequency | 433.92MHz±280KHz |
Receiver voltage | AC 110-260V (wide voltage) |
Transmitter voltage | 23A 12V alkaline battery |
Waterproof level | IP55 (Transmitter) |
Trouble-Shooting
The Receiver Can Not Work with the Transmitter?
- Low Transmitter Battery: If the transmitter battery power is running out, the indicator light will be weak, and it may not send out signals. Please replace the battery.
- Pairing Cleared: If the pairing was accidentally cleared, please re-pair the transmitter and the button. Refer to "Using Your Pager System - Pairing".
- Out of Range: If the distance between the transmitter and the receiver is beyond the working range, signals will not be received. Maintain a distance of 50-200 meters.
- Signal Interference: Obstacles near the transmitter and receiver can interfere with signal transmission. Stay away from potential interference sources like power supplies, TVs, microwave ovens, and metal doors.
Precautions
- Test the working distance between the receiver and transmitter before final installation.
- Do not install the transmitter on metal doors, as metal can interfere with signals and affect the working range.
- Avoid installing the receiver near appliances that emit electromagnetic waves, such as TVs, induction cookers, and microwave ovens.
- Do not expose the receiver and transmitter to water or fire to prevent accidents.
- If the product is idle for a long time, remove the battery to prevent damage from moisture and potential malfunction.
Contact and Support
For FAQs and more information, please visit:
Email: service01@calltou.com
Address: room 605, building 2, hengdali factory, chidian, Jinjiang, fujian, CN
A Letter from CallToU
Many thanks for thinking of us and choosing us! For everyone in the CALLTOU family, it is an honor to have you as our customers. It is always a pleasure serving you and we look forward to more interactions in the future.
A big thank you for helping us to grow
Our customer service, especially in the after-sales phase, guarantees client satisfaction. In line with this strategy, we hope you share your feedback with us at any time, whether positive or negative. There is always room for improvement, so if we can serve you better in any way, please inform us.
CallToU provides a 1-year limited product warranty to the original purchaser against manufacturing defects in materials and workmanship. This warranty does not cover normal wear and tear, improper handling, or accidental damage.
Sincerely,
CallToU Customer Care Support Team
ELDERLY CAREGIVER PAGER
CCO1 HOME CAREGIVING — MAKING HOME CARE EASY FOR EVERYONE