ieGeek Wire-free Battery Camera User Manual
Model: ZS-GX3S
Technical Support
For assistance, please contact ieGeek before returning your product. Most questions can be answered through our online support center at www.iegeek.com or our after-sale mailbox at service@iegeek.com.
Technische Unterstützung: Wenn Sie Hilfe brauchen, kontaktieren Sie bitte das ieGeek Support Team zuerst, bevor Sie Ihre Bestellung zurücksenden. Die meisten Fragen oder Probleme können von unserem Online Support Center beantwortet und gelöst werden: www.iegeek.com, oder über unser Postfach nach dem Verkauf: service@iegeek.com.
Support Technique: Si vous avez besoin d'aide, veuillez contacter ieGeek avant de retourner votre produit. La plupart des questions peuvent être répondues via notre centre de support en ligne à l'adresse: www.iegeek.com, ou la boîte aux lettres après-vente à l'adresse: service@iegeek.com.
Assistenza Tecnica: Se avete bisogno di aiuto, vi chiediamo gentilmente di contattare ieGeek prima di restituire il prodotto. La maggior parte delle domande può essere risolta tramite il nostro centro di assistenza online all'indirizzo www.iegeek.com o la casella di posta post-vendita all'indirizzo service@iegeek.com.
Soporte Técnico: Si necesita ayuda, comuníquese con ieGeek antes de devolver su producto. La mayoría de las preguntas se pueden responder a través de nuestro centro de soporte en línea en www.iegeek.com o el buzón de postventa en service@iegeek.com.
Please read this manual thoroughly before using this wireless security camera. If you have any issues, please email your order number and the problem to our mailbox: service@iegeek.com. Receiving your message, we will provide a fast solution in 24 hours.
Warning Tip
- Before connecting this camera to the WiFi, please ensure the Wi-Fi signal strength is to be over than 75% to keep good Wi-Fi signal.
- This wireless camera supports events recording when Wi-Fi disconnected.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and,
- This device must accept any interference received, including interference that may cause undesired operation.
FCC Radiation Exposure Statement: The equipment complies with FCC Radiation exposure limits set forth for uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
(FCC ID: 2AZL7-ZS-GXIS)
01 Camera Introduction
Diagram of Camera Front:
- 1. Lens
- 2. Spotlight
- 3. Working Status Indicator
- 4. Charging Indicator
- 5. PIR (Passive Infrared Sensor)
- 6. Microphone
Diagram of Camera Back/Bottom:
- 7. Reset Button
- 8. SD Card Slot
- 9. Power Button
- 10. Dedicated Charging Port
- 11. Bracket Mount Port
Component Functions:
| Component | Function |
|---|---|
| Power Button | Press and hold for 5s for power on/off the camera. |
| Reset | Press and hold for 5s until hearing 'Boogu' to reset or restore to factory setting. |
| SD Card Slot | Supports local SD card storage (up to 128GB). |
| Charging Indicator | Red LED: Charging; Blue LED: Fully Charged. |
| Working Status Indicator | Solid on red: Network is abnormal. |
| Slow flickering red: Waiting Wi-Fi connection and start adding devices. | |
| Wi-Fi fast flickering red: Wi-Fi connecting. | |
| Solid on blue: Wi-Fi connected successfully, the camera running normally. |
02 APP Download and Account Registration
Download 'ieGeek Cam' APP
Method 1: Download 'ieGeek Cam' or 'CloudEdge' APP from APP Store (iOS and Android).
Method 2: Scan the provided QR code to download the 'ieGeek Cam' APP.
Tips: Please turn on the following permissions while using this APP for the first time:
- Allow 'ieGeek Cam' APP to access mobile cellular data and wireless LAN, or it will fail to add the IP camera.
- Allow 'ieGeek Cam' APP to receive pushed messages, or the phone will not receive alarm pushes when motion detection or audible alarm is triggered.
Register Account
New users need to register by email. The steps are as follows:
- Click "Register".
- Follow the steps to complete the registration of the account.
- Log in.
Note:
- When registering a new account, please choose the region you are actually in and the correct country code. Different registered regions cannot share the camera.
- Please choose to register by e-mail.
03 How to Add a Camera to APP
Before Using:
- Please insert the Micro SD card before powering on; otherwise, the SD card cannot be detected.
- Put the camera and smartphone 1-3 ft (30-100 cm) away from the router to set Wi-Fi.
- Make sure that the camera is using 2.4GHz Wi-Fi.
Wi-Fi Connection Steps:
Step 1: Tap '+' to Add Device
Step 2: Select Battery Camera
Step 3: Power on Camera
Hold the device power button to start the device. Press the [battery camera] button to wake the device if it is asleep. Please stay near to your router for the best signal.
Step 4: Reset Device
Please reset the device. Hold the RESET button on your device for 4-5 seconds (please refer to the user manual for more on this). Wait for a flashing RED indicator light. Tap Next.
Step 5: Input Wi-Fi Password
SELECT A 2.4GHZ WIFI NETWORK AND ENTER Your Password. The device only supports 2.4GHz Wi-Fi networks. Please reconfirm whether your Wi-Fi account and password are correct.
Step 6: Scan QR Code
Please remove all film from the lens. Tap Next to show a QR code, and let your device scan the code. Keep your phone 5-8 inches (15-23cm) from the lens.
Step 7: Wait for Connection
Make sure the device is in an energized state. Make sure the device is connected to the router. Make sure the device and the phone are on the same network.
Step 8: Device Added
Add Successful.
(Note: If it can't be powered on, please plug in DC 5V 2A power adapter to charge the camera for 15min first)
My camera fails to connect Wi-Fi?
- Please make sure the Wi-Fi the camera connected is 2.4GHz.
- Make sure the password correction of the Wi-Fi. (Note: the password of the WiFi cannot include single quote, underline, space and virgule (/).
- Once the devices that your router connected exceed the its max limit numbers, other devices will cannot connect the router.
- Make sure the QR code on the phone screen is normal and the distance between the phone and the camera lens is 10-15cm (3.9-5.9inch) during the scanning process.
- If the camera cannot connect the Wi-Fi, please try to re-download the APP, reset the camera and restart the router, and then add the camera again.
- If you tried all steps, but still no luck, please message your order and problem to service@iegeek.com.
04 Charge the Battery
Charge the battery with a 5V 2A power adapter. The battery is a built-in battery and cannot be removed.
Charge the battery with the ieGeek Solar Panel. For the weatherproof performance, always cover the dedicated charging port with the rubber plug after finishing charging the battery.
Charging Indicator:
- Red LED: Charging
- Blue LED: Fully Charged
05 Installation Guides
Mounting Height: 2-3 Meters
PIR Detecting Distance: 2-10 Meters
- Use the camera waterproof plug for better weatherproof performance when you install the camera outdoors.
- Install the camera 2-3 meters (7-10 ft) above ground. The detection range of the motion sensor would be maximized at such a height.
- For effective motion detection, please install the camera angularly.
NOTE: If a moving object approaches the PIR sensor vertically, the camera may fail to detect motion.
06 Notes on PIR Motion Sensor
PIR Sensor Detection Range
The PIR detection range can be customized to meet your specific needs. You may refer to the following table to set it up in Device Settings via ieGeek Cam App.
| Sensitivity | Detection Distance (For moving and living objects) |
|---|---|
| Level 1-3 (Low) | Up to 2-5 meters |
| Level 4-7 (Med) | Up to 5-8 meters |
| Level 8-10 (High) | Up to 8-10 meters |
Important Notes on Reducing False Alarms
- Do not face the camera towards any objects with bright lights, including sunshine, bright lamp lights, etc.
- Do not place the camera near any outlets, including the air conditioner vents, humidifier outlets, the heat transfer vents of projectors, etc.
- Do not install the camera at places with strong wind.
- Do not face the camera towards a mirror.
- Keep the camera at least 1 meter away from any wireless devices, including WiFi routers and phones in order to avoid wireless interference.
07 FAQS
For more detailed FAQs, please log in to the APP, search in "Me"-"FAQ"-"Help Document"-"Battery Camera".
The device prompts offline?
- Check whether the equipment is in the power-on state, and observe whether the working light of the equipment is on normally.
- Confirm that the current location has good wifi coverage and the network is stable, make sure that the wifi signal is above 75%.
- You can try to use the third-party wifi analysis tool "wifi analyzer" to analyze the current wifi signal coverage and interference status. If the coverage is poor and the interference is large, it is recommended to replace the camera installation position or adjust the router position or use a second-stage router.
- Avoid using wifi extenders.
Update router or Wi-Fi password?
Delete the camera from your CloudEdge account. After resetting the device, use the new Wi-Fi and password to add it again.
Will not connect to WiFi?
- The wifi currently connected to the mobile phone is a 2.4Ghz network; The current location has good wifi coverage and a stable network (wifi signal is greater than 75%).
- Avoid using wifi extender.
- Check whether the wifi password is entered correctly.
It cannot be ruled out that in the rare case of special network incompatibility, the App and the camera cannot be connected correctly. In this case, our camera is not compatible, please contact the after-sales service first (service@iegeek.com).
Fast power consumption?
- In the case of poor wifi coverage (such as signal is below 75%), which will increase power consumption.
- The PIR trigger frequency is high, and the power consumption will increase when infrared light/white light is on at night.
- The mobile phone often accesses the camera remotely, which will increase the power consumption.
- For the first use, it's recommended to use the power to 10%, and then charge it to 100%, which is helpful for the health of the lithium battery.
Camera not detecting movement?
- In the case of unstable network, the message may not be pushed in time after the PIR is triggered. In this case, you can first confirm the network status and remove the camera to verify and confirm in an environment with good network coverage.
- Inappropriate installation position will result in PIR not triggering and not detecting. If the position is too high, the object is too far away, or the object is too small, the camera will not trigger; try to adjust the installation position according to the trigger requirements for many times.
SD card not recognized?
- Support capacity is 16~128GB micro SD card.
- Before use, make sure to format the micro SD card as FAT32 or exFAT file system on the computer, then insert it into the camera, and finally perform the format memory card operation on the camera again.
- If the micro SD card is not recognized during use, it is generally a quality problem of the micro SD card, and it is necessary to replace the memory card with more stable reading and writing.
Recycling Information
FR: Les piles et batteries se recyclent.
Points de collecte sur www.quefairedemesdechets.fr
FR: Vous êtes responsable de remettre tous les appareils électriques et électroniques usagés à des points de collecte correspondants.
Pour en savoir plus : www.quefairedemesdechets.fr
UK CA PS E
FCC ID: 2AZL7-ZS-GXIS
Manufacturer: 合同会社デジットスリー (Digitree LLC)
Made in China
Model: ZS-GX3S
EC REP: Prolinx GmbH, Brehmstr. 56, 40239 Duesseldorf, Germany
UK REP: Prolinx Global LTD, 27 Old Gloucester Street, London, WCIN 3AX, UK
Certifications: EC REP, UK REP, FCC, CE
