ieGeek ZS-GX3S Wire-free Battery Camera User Manual

This manual provides instructions for setting up and using your ieGeek wire-free battery camera.

For support, contact service@iegeek.com or visit https://www.iegeek.com.

Warranty Information

Validate your warranty within 7 days and get a 2-year extended warranty on your ieGeek security products.

Technical Support

For assistance, please contact ieGeek before returning your product. Most questions can be answered through our online support center at www.iegeek.com or via email at service@iegeek.com.

The manual is available in multiple languages: English, Français, Deutsch, Español, Italiano.

Contents

01 Camera Introduction

The camera features the following components:

  • Lens
  • Spotlight
  • Working Status Indicator
  • Charging Indicator
  • PIR (Passive Infrared Sensor)
  • Microphone
  • Reset Button
  • SD Card Slot (Supports up to 128GB)
  • Power Button
  • Dedicated Charging Port
  • Bracket Mount Port

Component Functions:

ComponentFunction
Power ButtonPress and hold for 5s for power on/off the camera.
ResetPress and hold for 5s until hearing 'Boogu' to reset or restore to factory setting.
SD Card SlotSupport local SD card storage (up to 128G).
Charging IndicatorRed: Charging; Blue: Fully charged.
Working Status IndicatorSolid red: Network is abnormal.
Slow flickering red: Waiting Wi-Fi connection and start adding devices.
Wi-Fi fast flickering red: Wi-Fi connecting.
Solid on blue: Wi-Fi connected successfully, the camera running normally.

02 APP Download and Account Registration

Download 'ieGeek Cam' APP:

  1. Download 'ieGeek Cam' or 'CloudEdge' APP from the App Store (iOS and Android).
  2. Alternatively, scan the provided QR code to download the app.

Tips for APP usage:

  • Allow 'ieGeek Cam' APP to access mobile cellular data and wireless LAN for adding the IP camera.
  • Allow 'ieGeek Cam' APP to receive pushed messages to get alarm notifications for motion detection or audible alarms.

Register Account:

  1. Click "Register".
  2. Follow the on-screen steps to complete account registration.
  3. Log in.

Note:

  • Choose the correct region and country code during registration. Different registered regions cannot share the camera.
  • Register using your email address.

03 How to Add a Camera to APP

Before Using:

  1. Insert the Micro SD card before powering on the camera.
  2. Position the camera and smartphone 1-3 ft (30-100 cm) away from the router for Wi-Fi setup.
  3. Ensure the camera is using a 2.4GHz Wi-Fi network.

Wi-Fi Connection Steps:

  1. Tap '+' to Add Device on the app's home screen.
  2. Select 'Battery Camera'.
  3. Hold the device power button to start the device.
  4. Reset the device by holding the RESET button for 4-5 seconds until the indicator light flashes red.
  5. Enter your Wi-Fi password in the Wi-Fi Setup screen.
  6. Scan the QR code displayed on your phone with the camera lens (maintain a distance of 10-15cm).
  7. Wait for the connection.
  8. Once connected, the device is added successfully.

Troubleshooting: Camera fails to connect Wi-Fi?

  • Ensure you are connected to a 2.4GHz Wi-Fi network with a stable signal (above 75%).
  • Avoid using Wi-Fi extenders.
  • Verify the Wi-Fi password is entered correctly.
  • If issues persist, consider network incompatibility. Contact after-sales service at service@iegeek.com.
  • If the camera cannot be powered on, plug in a DC 5V 2A power adapter to charge it for 15 minutes.
  • If the camera still cannot connect, try re-downloading the app, resetting the camera, restarting the router, and adding the camera again.
  • If all steps fail, contact service@iegeek.com with your order number and problem description.

04 Charge the Battery

Charge the battery using a 5V 2A power adapter. The battery is built-in and cannot be removed.

You can also charge the battery using the ieGeek Solar Panel. Ensure the dedicated charging port is covered with the rubber plug after charging for weatherproof performance.

Charging Indicator:

  • Red LED: Charging
  • Blue LED: Fully Charged

05 Installation Guides

Mounting Height: 2-3 Meters

PIR Detecting Distance: 2-10 Meters

  • Use the camera waterproof plug for better weatherproof performance when installing outdoors.
  • Install the camera 2-3 meters (7-10 ft) above ground for maximized motion sensor detection range.
  • Install the camera angularly for effective motion detection.

NOTE: If a moving object approaches the PIR sensor vertically, the camera may fail to detect motion.

06 Notes on PIR Motion Sensor

PIR Sensor Detection Range:

The PIR detection range can be customized via the ieGeek Cam App. Refer to the table below:

SensitivityDetection Distance (For moving and living objects)
Level 1-3 (Low)Up to 2-5 meters
Level 4-7 (Med)Up to 5-8 meters
Level 8-10 (High)Up to 8-10 meters

Important Notes on Reducing False Alarms:

  • Do not face the camera towards bright lights (sunshine, lamps).
  • Do not place the camera near air conditioner vents, humidifier outlets, or projector heat vents.
  • Do not install the camera in areas with strong wind.
  • Do not face the camera towards a mirror.
  • Keep the camera at least 1 meter away from wireless devices (Wi-Fi routers, phones) to avoid interference.

07 FAQS

For more detailed FAQs, log in to the APP and search in "Me"-"FAQ"-"Help Document"-"Battery Camera".

The device prompts offline?

  1. Check if the equipment is powered on and the working light is normal.
  2. Confirm good Wi-Fi coverage and a stable network (signal above 75%).
  3. Use a third-party "wifi analyzer" tool to check signal coverage and interference. If poor, consider repositioning the camera or router.
  4. Avoid using Wi-Fi extenders.

Update router or Wi-Fi password?

Delete the camera from your CloudEdge account. Reset the device, then add it again using the new Wi-Fi credentials.

Will not connect to WiFi?

  1. Ensure connection to a 2.4GHz network with good coverage and signal strength (above 75%).
  2. Avoid using Wi-Fi extenders.
  3. Verify the Wi-Fi password is entered correctly.
  4. In rare cases of network incompatibility, contact after-sales service at service@iegeek.com.

Fast power consumption?

  1. Poor Wi-Fi coverage (signal below 75%) increases power consumption.
  2. High PIR trigger frequency and infrared/white light usage at night increase power consumption.
  3. Frequent remote access by the mobile phone increases power consumption.
  4. For the first use, charge the battery from 10% to 100% for optimal lithium battery health.

Camera not detecting movement?

  1. In case of unstable network, messages may be delayed. Verify network status and test the camera in an environment with good network coverage.
  2. Inappropriate installation position can lead to PIR not triggering. Adjust the installation position according to trigger requirements.

SD card not recognized?

  1. The camera supports 16-128GB micro SD cards.
  2. Format the micro SD card to FAT32 or exFAT on a computer before inserting it into the camera. Format the memory card again on the camera.
  3. If the micro SD card is not recognized, it may be a quality issue. Replace the memory card with one offering more stable reading and writing.
Models: ZS-GX3S 2K Wireless Security Camera Outdoor Colorful Night Vision, ZS-GX3S, 2K Wireless Security Camera Outdoor Colorful Night Vision, Outdoor Colorful Night Vision, Colorful Night Vision, Night Vision

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