Welcome
This guide provides essential information for setting up and using your Soundcore A3033 headphones. Please read all safety instructions carefully before use.
For FAQs and more information, please visit: soundcore.com/support
Getting Started & Controls
Powering On/Off
Press and hold the power button for 1 second to turn ON. The LED indicator will turn blue. Press and hold the power button for 3 seconds to turn OFF. The LED indicator will turn red.
Bluetooth Pairing
To enter pairing mode, press and hold the power button for 3 seconds while the headphones are OFF until the LED indicator blinks blue. Select "Soundcore A3033" on your device's Bluetooth list to connect.
Connecting Two Devices (Multi-point)
Your headphones can connect to two devices simultaneously.
- Pair with the first device as described above.
- Turn off Bluetooth on the first device.
- Press and hold the power button for 3 seconds to re-enter pairing mode (LED blinks blue).
- Connect to the second device.
- Turn on Bluetooth on the first device, and it will reconnect automatically.
To manually connect to a previously paired device, press the power button once.
Button Functions
Multi-function Button (on one earcup):
- Play/Pause music: Press once ▶️⏸️.
- Next track: Double press.
- Previous track: Press and hold for 1 second.
- Answer/End call: Press once.
- Reject call: Press and hold for 1 second.
- Activate Voice Assistant (Siri/Google Assistant): Press and hold for 1 second.
Volume Buttons (on the other earcup):
- Volume Up: Press once.
- Next track: Press and hold for 1 second.
- Volume Down: Press once.
- Previous track: Press and hold for 1 second.
Features & Usage
EQ Modes
Press the power button twice to switch between different EQ modes: EQ2 (BassUp™) and EQ1. These modes allow you to customize the sound profile.
Voice Assistant
Press and hold the multi-function button for 1 second to activate your device's voice assistant (e.g., Siri or Google Assistant) without reaching for your phone. ?
Soundcore App & Charging
Soundcore App
Download the Soundcore App to access advanced features such as EQ settings, firmware updates, and a sleeping mode. Scan the QR codes or search for "Soundcore" on the App Store or Google Play.
Get it on Google Play | Download on the App Store
Charging
Connect the included USB-C cable to the USB-C port on the headphones and a power adapter. The LED indicator will be solid red while charging and will turn off when fully charged.
- Charging time: Approximately 2 hours.
- Playtime: Up to 60 hours (varies with volume and content).
- Input: 5V ⎓ 0.65A ?
Safety Instructions ⚠️
- Avoid dropping the product.
- Do not disassemble the product.
- Do not submerge in water.
- The product should not be exposed to dripping or splashing.
- Avoid extreme temperatures (hot or cold).
- Do not expose the battery to excessive heat such as direct sunshine, fire, or similar sources. ?
- Do not use the device outdoors during thunderstorms.
- Use only original or certified cables for charging.
- Do not use corrosive cleaners or oils for cleaning.
- Keep out of reach of children. The product contains small parts which may be a choking hazard.
Hearing Safety ?
- To avoid hearing damage, do not listen for extended periods at high volume.
- Do not turn the volume so high that you are unable to hear your surroundings.
- Do not use earphones while driving.
- Use caution or temporarily discontinue use in potentially hazardous situations.
Notices & Declarations
European Community Compliance (CE)
This product complies with the radio interference requirements of the European Community. Anker Innovations Limited declares that the radio equipment type A3033 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at: https://www.soundcore.com
- Bluetooth Maximum output power: 4.8dBm
- Bluetooth Frequency band: 2.4G band (2.402GHz-2.480GHz)
United Kingdom Compliance (UKCA)
This product complies with the radio interference requirements of the United Kingdom. Anker Innovations Limited declares that the product type A3033 is in compliance with Radio Equipment Regulations 2017. The full text of the UK declaration of conformity is available at: https://www.soundcore.com
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
RF Warning Statement: The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction.
IC Notice to Canadian Users
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
The product complies with the Canada portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual.
WEEE Recycling Symbol ♻️
This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Follow local rules and never dispose of the product and rechargeable batteries with normal household waste. Correct disposal of old products and rechargeable batteries helps prevent negative consequences for the environment and human health.
Contact Information
Customer Service
For FAQs and more information, please visit: soundcore.com/support
Customer Service | Kundenservice | Atención al Cliente | Service Client | Servizio ai Clienti | カスタマーサポート | 고객 서비스 | 客服支持 | 客戶服務 | Serviço de Apoio ao Cliente | Müşteri Hizmetleri | خدمة العملاء | שירות לקוחות
Warranty & Support
18-month limited warranty
Lifetime technical support
Contact Numbers
- US: +1 (800) 988 7973
- UK: +44 (0) 1604 936200
- Germany: +49 (0) 69 9579 7960
- Japan: 03 4455 7823
- China: +86 400 0550 036
- Korea: +82 02-1670-7098
- Middle East & Africa: +971 42463266
- UAE: +971 8000320817
- KSA: +966 8008500030
- Kuwait: +965 22069086
- Egypt: +20 8000000826
Importers
Anker Technology (UK) Ltd, Suite B, Fairgate House, 205 Kings Road, Tyseley, Birmingham, B11 2AA, United Kingdom
Anker Innovations Deutschland GmbH, Georg-Muche-Strasse 3, 80807 Munich, Germany
Fantasia Trading LLC, 9155 Archibald Avenue, Suite 202, Rancho Cucamonga, CA, 91730, US
Trademarks & Legal
Trademarks
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Anker Innovations Limited is under license. Other trademarks and trade names are those of their respective owners.
Additional Legal Rights for Consumers
For consumers, who are covered by consumer protection laws or regulations in their country of purchase or, if different, their country of residence, the benefits conferred by Soundcore's Limited Warranty are in addition to all rights and remedies conveyed by such consumer protection laws and regulations, including but not limited to these additional rights.