Soundcore Life Q30 Wireless Headphones Quick Start Guide
Support & App
For FAQs, detailed user manuals, and more information, please visit www.soundcore.com/support.
Download the Soundcore App for EQ settings, ANC mode selection, and firmware updates.
App Store and Google Play logos are displayed, indicating availability on both platforms. [?]
Charging
Ensure the USB port is completely dry before charging. [?]
Input: 5V=0.65A
Charging time: 2 hours
Powering On/Off
Press and hold the power button for 3 seconds to power on/off. [?]
Bluetooth Pairing
When powered off, press and hold the power button for 5 seconds until the LED flashes blue to enter Bluetooth pairing mode. [?]
Dual Pairing
When successfully connected with the first device, press the power button twice to pair with another device. [??]
NFC Pairing
For NFC pairing, enable NFC on your smartphone (iOS devices excluded) and gently tap it on the right panel of the headphone. [??]
Noise Cancellation (ANC)
Press the NC button to turn on/off the ANC (Active Noise Cancellation) mode. [?]
Transparency Mode
To talk to people nearby without taking off headphones, activate the human vocal mode by pressing the right panel. [?️]
Button Controls
- x1: Press once
- 1": Press and hold for 1 second
AUX Connection
Play audio on an external device by plugging in a 3.5mm AUX cable. [?↔️?]
Resetting the Headphone
Press the power button and volume up button simultaneously for 5 seconds to reset the headphone. [?]
Playtime
Playtime (varies by volume level and content): 40 hours
Customer Service & Warranty
Customer Service:
- ? +1 (800) 988 7973 (US) Mon-Fri 9:00-17:00 (PT)
- ? +44 (0) 1604 936200 (UK) Mon-Fri 6:00-11:00 (GMT)
- ? +49 (0) 69 9579 7960 (DE) Mon-Fri 6:00 - 11:00
- ? 034455 7823 (Japan) Mon-Fri 9:00-17:00
- ? +86 400 0550036 (China) Mon-Fri 9:00-17:30
- ? +82-2-6464-7088 (Korea) Mon-Fri 9:00-17:30
- ? +971 42463266 (Middle East & Africa) Sun-Thu 9:00 - 17:30 (GMT+4)
- ? +971 8000320817 (UAE) Sun-Thu 9:00 - 17:30 (GMT+4)
- ? +966 8008500030 (KSA) Sun-Thu 8:00 - 16:30 (GMT+3)
- ? +965 22069086 (Kuwait) Sun-Thu 8:00 - 16:30 (GMT+3)
- ? +20 8000000826 (Egypt) Sun-Thu 7:00 - 15:30 (GMT+2)
- ? service@soundcore.com
- ? support.mea@soundcore.com (For Middle East and Africa Only)
Warranty:
18-month limited warranty. Our warranty is additional to the legal rights consumers have when buying this product.
Lifetime technical support.
Manufacturer Information
Anker Innovations Limited, Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
ANKER TECHNOLOGY (UK) LTD, Suite B, Fairgate House, 205 Kings Road, Tyseley, Birmingham, B11 2AA, United Kingdom
Anker Innovations Deutschland GmbH, Georg-Muche-Strasse 3-5, 80807 Munich, Germany
Model: A3028