Smart Akuvox Intercom S539 Quick Guide
Unpacking
Before using the device, check the device model and ensure that the shipped box includes the following items:
- 1x Wiring cover
- 1x Sealing ring
- 2x Rubber plug (large)
- 2x Rubber plug (medium)
- 2x Rubber plug (small)
- 2x Torx wrench
- 6x M3x4 crosshead screw
- 3x Diode
- 1x M3x7.5 Torx head screw
- 1x Pry tool (for terminal block)
- 1x Rope
- 1x 2x6-PIN terminal block
- 1x 2x5-PIN terminal block
- 1x 2-PIN terminal block
Optional Accessories:
Wall-mounting Accessories (Please find in On-Wall Installation Kit box):
- 1x Wall-mounting box
- 1x Wall-mounting template
- 6x ST4x20 crosshead screw
- 2x M4x30 crosshead screw
Flush-mounting Accessories (Please find in In-Wall Installation Kit box):
- 1x Flush-mounting box
- 1x Flush-mounting bracket
- 6x Plastic wall anchor
- 6x Plastic wall anchor
- 6x ST4x20 crosshead screw
- 6x M4x8 crosshead screw
Product Overview
The device features the following components:
- Speaker ?
- Infrared LED
- QR Camera ?
- Auxiliary Camera ?
- Main Camera ?
- White Light LED
- Light Sensor
- Touch Screen ?️
- Card Reader ?
- Microphone ?
Before You Start
Tools needed (not included in shipped box)
- Cat Ethernet Cable
- Crosshead Screwdriver ?
- Electric Drill ?
Voltage and Current Specifications
It is suggested that use 12VDC 4A or 24VDC 2A power adapter to power on the device.
AWG Sizes and Properties Table
Please follow the properly wire data to install the device:
| Power Supply | AWG | 12 | 14 | 16 | 18 | 20 |
|---|---|---|---|---|---|---|
| Resistance (ohm/km) | 3.51 | 8.45 | 13.5 | 21.4 | 33.9 | |
| Cross-sectional Area (mm²) | 3.332 | 2.075 | 1.318 | 0.8107 | 0.5189 | |
| Length(m) | 12V 4A | <35 | <25 | <15 | ≤10 | / |
| 24V 2A | <40 | <30 | <20 | <10 | <5 |
Requirements
- Place the device away from sunlight and light sources to prevent potential damage.
- Do not place the device in high-temperature or humid environments or in surroundings impacted by magnetic field.
- Install the device on a flat surface securely to avoid personal injuries and property loss caused by the device falling.
- Do not use or place the device near heating objects.
- Please keep the device at least 2 meters away from light, and at least 3 meters away from windows and doors.
Environmental placement examples:
- Backlight: Avoid direct light sources.
- Direct sunlight: Avoid direct sun exposure. ☀️❌
- Direct sun through window: Avoid direct sun through windows. ?☀️❌
- Indirect sunlight through window: Avoid strong indirect light through windows.
- Close to light: Avoid placing too close to light sources. ?❌
Important Safety Information
⚠️ Warning!
- To ensure safety, avoid touching the power cord, power adapter, and device with wet hands, bending or pulling the power cord, damaging any components, and use only a qualified power adapter and power cord.
- Be careful when standing in the area under the device in case of personal injuries caused by hitting the device.
⚠️ Caution
- Do not knock the device with hard objects.
- Do not press down hard on the device screen.
- Do not expose the device to chemical products, such as alcohol, acid liquid, disinfectants, and so on.
- To prevent the device installation from becoming loose, ensure accurate diameters and depths of screw holes. If the screw holes are too large, use glue to secure the screws.
- Use a wet cloth to clean the device surface softly, and then wipe the surface with a dry cloth for cleaning the device.
- If there is an abnormal situation of the device, including uncommon sound and smell, please power off the device and contact Akuvox Technical Team immediately.
Wiring Interface
The device features a comprehensive wiring interface for various connections.
Power Input: Connect the power adapter to PWR_IN and PWR_GND.
Interface Section includes connections for:
- Exit Button: Connect to INPUT 3 (IN3), NO3, NC3, COM3. Can control RELAY 3 OUTPUT for door lock.
- Door Lock: Can be controlled by RELAY 3, RELAY 2, or RELAY 1 OUTPUT. Requires a diode for protection (connect anode to negative cable of lock, cathode to positive cable).
- INPUT 2: IN2, NO2, NC2, COM2, RELAY 2 OUTPUT.
- INPUT 1: IN1, NO1, NC1, COM1, RELAY 1 OUTPUT.
- Wiegand: WG_DO, WG_D1 for card reader integration.
- RS485: RS485_A, RS485_B for serial communication.
- Induction Loop: LOOP_OUT, LOOP_GND.
- Security Relay
- DC+ and GND terminals for power.
Diode Recommendation: To protect the device from potential damage caused by over-voltage, it is recommended to wire a diode into the circuit. Connect the anode of the diode to the negative cable of the lock, and connect the cathode of the diode to the positive cable of the lock. ?
Terminals diagram shows connection points for Lock and Diode.
Installation
Step 1: Bracket/Box Installation
1. Wall Mounting
- A: Stick the wall-mounting template onto the wall according to your need. Please make sure all cables can go through the wiring holes on the template. Note: If there is an 86-embedded box installed in the wall, please align the two screw holes of the box.
- B: Use a 6mm electric drill ? to make six holes with 25mm depth in the screw holes of the wall-mounting template.
- C: Insert six plastic wall anchors into the holes.
- D:
- a. Use six ST4x20 crosshead screws ? to fix the wall-mounting box on the wall.
- b. Or use four ST4x20 crosshead screws ? and two M4x30 crosshead screws ? to fix the wall-mounting box on the 86-embedded box.
2. Flush Mounting
2.1 Normal Installation
- A: Dig out a square hole on the wall (recommended dimensions: height 353.5mm * width 169mm * depth 41mm). Lead cables through the hole, or reserve the PVC conduit. Note: The hole can be larger than the recommended size based on the actual situation.
- B: Knock off a cable hole of the flush-mounting box. Place the box on the hole, and lead cables through the hole. Mark six holes of the box on the wall.
- C: Remove the box and use a 6mm electric drill ? to make six holes on the marked position with 25mm depth.
- D: Insert six plastic wall anchors into the holes.
- E: Place the flush-mounting box on the hole, and lead cables through the hole. Use six ST4x20 crosshead screws ? to fix the box on the wall. Note: The edge of the flush-mounting box should be aligned with the wall, and the inclination angle of the box should be less than 2°.
- F: Use six M4x8 crosshead screws ? to fix the flush-mounting bracket on the box.
2.2 Simple Installation (with lower resistance of vandalism)
- A: Use cement or non-corrosive structural adhesive to fill the gap between the wall and the flush-mounting box. Ensure that the adhesive material dries before proceeding to the next step. Note: To prevent water from entering the back cover of the door phone, it is recommended to fill the gaps around with waterproof material.
- B: Use six M4x8 crosshead screws ? to fix the flush-mounting bracket on the box.
Step 2: Wiring Cover Installation
- A: For both Wall-mounting and Flush-mounting, hang the device onto the square hanger on the wall-mounting/flush-mounting box.
- B:
- a. Choose two rubber plugs of suitable size (small, large, and medium).
- b. Insert one into the back cover of the device.
- c. Insert another into the corresponding groove of the wiring cover.
- C: Connect the wires to the terminal blocks (for details, refer to "Device Wiring"). Insert the terminal blocks into the corresponding interface of the main board. Note: The pry tool can be used to unplug the terminal block.
- D: Press the sealing ring and wiring cover into the corresponding groove. Tighten the wiring cover by six M3x4 crosshead screws ?.
Step 3: Device Mounting
- A: Take off the rope and hang the device onto the square hangers on the wall-mounting box / flush-mounting box. Move the bottom of the device close to the box. Note: The protrusion of the box should be covered by the device.
- B: Use the torx wrench to screw the M3x7.5 Torx head screw ? into the screw hole on the bottom of the device diagonally upward.
- C: Installation is completed, please remove the protective film.
Application Network Topology
The Akuvox S539 can be integrated into various network setups:
- SIP Video Phone
- Indoor Monitor
- Network Video Recorder (third party)
- PC (third party)
Connections can be made via PoE (Power over Ethernet) or LAN. The diagram shows multiple S539 units connected in a network, illustrating scalability.
Face Enrollment Standards
1. Quality Standard
Distorted facial photos, such as overexposed, too-dark, blurred, or disproportional images, cannot be identified because they make facial features less identifiable. Faces covered by a hat, mask, or other items, or photos not taken from a live face, can also cause identification failure. It is suggested that you take photos indoors to avoid distorted pictures.
2. Recommended Face Angle
The face enrolled should be in front view. Raise or lower your head in less than 30 degrees, turn your head left or right in less than 25 degrees, and tilt your head left or right in less than 30 degrees.
- Normal: Face is straight and centered. ✔️
- Tilted head: Head tilted to the side. ❌
- Side-view: Face is not directly facing the camera. ❌
- Head tilt up: Head tilted upwards. ❌
- Head tilt down: Head tilted downwards. ❌
3. Distance Recommendation
Use an image with a face that is within the distance from the camera. The distance should be more than 40 cm and less than 1 m. There should be at least 10% proportion marginal space around the face.
- Normal: Face is at an appropriate distance. ✔️
- Too close: Face is too near the camera. ❌
- Too far: Face is too distant from the camera. ❌
4. Image Format Requirement
Use an image in .jpg, .png, or .bmp format. The face image cannot be rotated.
5. Size Specification
Ensure that images are sufficiently large in terms of resolution; the device can recognize images larger than 250x250 pixels.
6. Example of an Acceptable Face Image
An illustration shows a clear, front-facing portrait of a person's face, suitable for recognition.
Tips for Facial Recognition
Follow these requirements for successful facial recognition:
- Upward or downward face in less than 20 degrees.
- Turn your face (left or right) in less than 25 degrees.
- Tilt your face in less than 30 degrees.
- Show full face without any coverings.
Device Test
Please verify the device status after installation:
- Network: Press 9999 on the dial screen, then press 3888 to enter the system screen and click Info to check the device IP address. Network is working properly if the IP address is obtained. ?
- Intercom: Click the Call Icon, then enter the IP or SIP number to make a call. The call configuration is correct if the call is successful. ?
- Access Control: Use pre-configured PIN code, RF card, and face to unlock the door. ???
Warranty
- Akuvox warranty does not cover intentional mechanical damage or destruction caused by improper installation.
- Do not attempt to modify, alternate, maintain, or repair the device by yourself. Akuvox warranty does not apply to damages caused by anyone who is not a representative of Akuvox or an Akuvox authorized service provider. Please contact Akuvox Technical Team if the device needs to be repaired.
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Notice Information
Information contained in this document is believed to be accurate and reliable at the time of printing. This document is subject to change without notice. Any update to this document can be viewed on Akuvox's website: http://www.akuvox.com. © Copyright 2024 Akuvox Ltd. All rights reserved.
