ioSafe 223 Network Attached Storage Device User Guide

223 Network Attached Storage Device

Specifications

  • Part Number: A8-7223-00 REV01 Hardware Guide, 223
  • Powered by Synology DSM
  • Based on Synology DS223 motherboard
  • Designed to protect data from natural disasters
  • Main Unit Dimensions: (provide actual dimensions if
    available)
  • Weight: (provide weight if available)
  • Storage Capacity: (provide storage capacity options if
    available)

Product Usage Instructions

Before You Start

Before setting up the ioSafe 223, ensure you have all the
package contents and read the safety instructions.

Package Contents

  • Main Unit x 1
  • AC Power Cord x1
  • AC Power Adapter x1
  • RJ-45 LAN cable x1
  • Drive Screws x8
  • Cord Retention Clip x1
  • 3mm Hex Tool x1
  • Magnet x1 (for storing the Hex Tool on the back of the
    device)

Hard Drive Installation

For Diskless Version Only:

  1. Tools and Parts for Hard Drive Installation:
  • Gather the hard drives, screws, and tools provided.
  • Install Hard Drives:
    • Follow the detailed instructions in the user manual to install
      the hard drives securely.

    Connecting to Network

    Follow these steps to connect the ioSafe 223 to your
    network:

    1. Use the RJ-45 LAN cable to connect the device to your network
      router.
    2. Power on the device using the AC Power Cord and Adapter.

    Initial Setup of Disk Station Manager

    To begin setting up the Disk Station Manager:

    1. Connect to the ioSafe using Web Assistant as detailed in the
      manual.

    FAQ

    Q: What should I do if my ioSafe 223 does not power on?

    A: Check that the AC Power Cord is properly connected and try a
    different power outlet. If the issue persists, contact customer
    support.

    Q: How do I access my data in case of a disaster event?

    A: Ensure you have backups of your data stored off-site or in a
    cloud service. Consult the user manual for disaster recovery
    procedures.

    ioSafe 223 Hardware Guide
    Powered by Synology DSM
    Part Number: A8-7223-00 REV01 Hardware Guide, 223

    Page Intentionally Left Blank
    2

    Did you purchase your 223 preloaded with Hard Drives? Skip to “Initial Setup of Disk Station Manager” on page 13.
    Table of Contents
    Introduction 4 Before You Start …………………………………………………………………………………… 5
    Package Contents …………………………………………………………………………………………………………………………….. 5 ioSafe 223 at a Glance ……………………………………………………………………………………………………………………… 6 Safety Instructions …………………………………………………………………………………………………………………………….. 7
    Hard Drive Installation (For Diskless Version Only) ………………………………… 8
    Tools and Parts for Hard Drive Installation ………………………………………………………………………………………… 8 Install Hard Drives……………………………………………………………………………………………………………………………..9 Connect the ioSafe 223 to your Network…………………………………………………………………………………………..12
    Initial Setup of Disk Station Manager……………………………………………………. 13
    Connecting to the ioSafe using Web Assistant ………………………………………………………………………………… 13
    Appendix A: Specifications …………………………………………………………………. 15 Appendix B: System modes and LED Indicators …………………………………… 16
    System Modes definitions ……………………………………………………………………………………………………………….. 16 Identify System Modes ……………………………………………………………………………………………………………………. 17 Transitions between System Modes………………………………………………………………………………………………… 18 LED Definitions ……………………………………………………………………………………………………………………………….. 19
    3

    Introduction
    Congratulations on your purchase of the ioSafe 223 powered by Synology DSM. The ioSafe 223, based on Synology’s DS223 motherboard, is designed as a powerful way to protect your private cloud networked data from loss due to natural disasters such as fires and floods. Please read this Quick Start Guide and the User’s Guide carefully to understand how to operate this device both during normal operation and during a disaster event.
    Important Note: The ioSafe 223 is based on the Synology DS223 Motherboard and Synology DSM OS. Certain configuration settings may require you to select “Synology DS223”, “DS223” or “Synology” as an option.
    4

    Before You Start

    Before you start setting up ioSafe 223, please check the package contents to verify that you have received the items below. Please also read the safety instructions carefully before use to prevent your ioSafe 223 from any damage.

    Package Contents
    Main Unit x 1

    AC Power Cord x1

    AC Power Adapter x1

    RJ-45 LAN cable x1
    Drive Screws x8
    Cord Retention Clip x1
    3mm Hex Tool x1
    Magnet x1 Note: For storing the Hex Tool
    on the back of the device

    5

    ioSafe 223 at a Glance

    No.

    Article Name

    Location

    Description

    1. Press to power on your ioSafe NAS.

    1)

    Power Button

    Front Panel 2. To power off your ioSafe NAS, press and hold until you hear a beep sound

    and the Power LED starts flashing.

    Lights up when you connect a USB device (e.g. digital camera, USB storage

    2)

    Copy Button

    Front Panel device, etc.). Press the copy button to copy data from the connected USB

    device to internal drives.

    3)

    USB 2.0 Port

    USB ports for adding additional external hard drives, USB printers, or other Front Panel USB devices.

    The LED indicators are used to display the status of the internal disk and the

    4)

    LED Indicators Front Panel system. For more information, see “Appendix B: System modes and LED

    Indicat” on Page 19.

    1. Mode 1: Press and hold until you hear a beep sound to restore the IP

    address, DNS server, and password for the admin account to default.

    5)

    RESET Button

    Back Panel 2. Mode 2: Press and hold until you hear a beep, release the button

    immediately, then press and hold again within 10 seconds to reinstall

    DiskStation Manager (DSM).

    6)

    Power Port

    Back Panel Connect the AC adapter to this port.

    7)

    USB 3.2 Gen 1 Ports

    Back Panel Connect external drives or other USB devices to the ioSafe NAS here.

    8)

    LAN Port

    Back Panel The LAN port for connecting network (RJ-45) cable to the ioSafe 223.

    9)

    To maximize cooling, please do not block the fan exhaust. If the fan is

    Fan

    Back Panel malfunctioning, the system will beep.

    6

    Safety Instructions
    For optimized cooling during normal operation, keep out of from direct sunlight. During a high temperature event such as a fire, the internal HDD’s are protected from data loss (1550F, 30 minutes per ASTM E-119) when the Front Cover is properly installed on the device. Please contact ioSafe (http://iosafe.com) for assistance during any data recovery event. During normal operation, do not place the ioSafe product close to any liquid. During a flood or water exposure (10′ depth, full immersion, 3 days) the internal HDDs are protected from data loss when the Waterproof Drive Cover is sufficiently tightened to the internal HDD chassis. Please contact ioSafe (http://iosafe.com) for assistance during any data recovery event. Before cleaning, properly shut down by pressing and holding the front power button then unplug the power cord. Wipe ioSafe product with moist cloth. Avoid chemical or aerosol cleaners for cleaning as they may affect the finish.
    The power cord must plug in to the right supply voltage. Make sure that the supplied AC voltage is correct and stable.
    To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
    Observe electrostatic discharge (ESD) precautions during the entire installation process to eliminate possible ESD damage to the equipment. Wear an approved ESD wrist strap that is grounded when you handle an ESD-sensitive device.
    CAUTION: Risk of Explosion if battery is replaced by an incorrect type.
    Dispose of used batteries according to their instructions
    7

    Hard Drive Installation (For Diskless Version
    Only)
    This section shows how to install hard drives into a 223 Did you purchase your 223 preloaded with Hard Drives? Skip to “Initial Setup of Disk Station Manager” on page 13. Tools and Parts for Hard Drive Installation
    Needed: A Phillips screwdriver 3mm Hex Tool (included with the ioSafe 223) At least one 3.5″ SATA hard drive
    (Please visit https://cdsg.com/hardware-compatibility for compatible hard drive models.) Note: For a RAID1 set, it is recommended that all installed drives be the same size to make the best use of hard disk capacity. Warning: If you install a hard drive that contains data, the 223 will format the hard drive and erase all data. If you need the data in the future, please back it up before installation.
    8

    Install Hard Drives
    1 Remove the Front Cover using the included 3mm Hex Tool. NOTE: All hex screws used in the 223 are designed to be captive to avoid accidental loss.
    2 Remove Waterproof Drive Cover using the 3mm Hex Tool.
    3 Remove both of the Drive Trays using the provided 3mm Hex Tool.
    9

    4 Install a compatible Hard Drive into each Drive Tray using (4x) Drive Screws and a Phillips screwdriver. (Please visit https://cdsg.com/hardware-compatibility for compatible hard drive models.)
    5 Insert the Hard Drives into the empty hard drive bay and tighten the screws using the 3mm Hex Tool Note: Each Hard Drive will only fit in one orientation.
    10

    Note: If Drive replacement is required notice that Drive #2 is on the left and Drive #1 is on the right.
    6 Replace the Waterproof Drive Cover and securely tighten using the supplied 3mm Hex Tool. WARNING: BE SURE TO TIGHTEN THIS SCREW USING THE HEX TOOL. THE HEX TOOL IS DESIGNED TO FLEX SLIGHTLY WHEN THE SCREW IS SUFFICIENTLY TIGHT AND THE WATERPROOF GASKET IS COMPRESSED PROPERLY. AVOID USING TOOLS OTHER THAN THE SUPPLIED HEX TOOL AS YOU COULD UNDER TIGHTEN OR BREAK THE SCREW.
    7 Install the Front Cover to finish the installation and protect the drives from fire. Store the hex tool on the back of the device using the supplied magnet for later use.
    11

    Connect the ioSafe 223 to your Network
    1 Use the LAN cable to connect the ioSafe 223 to your switch/router/hub. 2 Connect the AC adapter to the power port of the ioSafe 223. Connect one end of the AC power cord to the AC
    power adapter, and the other to the power outlet. Insert the plastic cable holder into the slot to retain the power cord. 3 Press and hold the power button to turn on your DiskStation.
    Your ioSafe 223 should now be online and detectable from a network computer.
    12

    Initial Setup of Disk Station Manager
    After hardware setup is finished, please install Synology’s DiskStation Manager (DSM). Synology’s DiskStation Manager (DSM) is a browser-based operating system which provides tools to access and manage your ioSafe. When installation is complete, you will be able to log into DSM and start enjoying all the features of your ioSafe powered by Synology. To get started, please see the steps below. Note: Before beginning the installation process below, make sure that the 223 is connected to your router/switch with the network cable and that the power cord plugged in and the 223 is powered on.
    Connecting to the ioSafe using Web Assistant
    Your ioSafe comes equipped with a built-in tool called Web Assistant that helps you download the latest version of DSM from the internet and install it on your ioSafe. Before installing DSM with Web Assistant, please check the following: Your computer and your ioSafe must be connected to the same local network. In order to download the latest version of DSM, Internet access must be available during installation.
    After confirming, please follow the steps below: 1 Power on your ioSafe. 2 Open a web browser on your computer connected to the same network as the ioSafe. 3 Enter either of the following into the address bar of your browser:
    a) find.synology.com b) Diskstation:5000 Note: Web Assistant is optimized for Chrome and Firefox web browsers. 4 Web Assistant will be launched in your web browser. It will search for and find the DiskStation within the local network. The status of the DiskStation should be Not installed.
    13

    5 Click Connect to start the setup process. Follow the onscreen instructions to complete the setup process.
    Note: 1. ioSafe uses an unmodified version of Synology’s DSM. The software interface will sometimes refer to the
    Synology Product the ioSafe is based on; Synology DS223 2. Suggested browsers: Chrome, Firefox. 3. Both the 223 and the computer should be in the same local network. 4. Internet connection must be available during DSM installation with Web Assistant.
    6 A web browser should open showing the 223 Login screen. Enter the `admin’ as the username and leave the password field blank as shown below.

    admin

    Default user name: admin Leave this field empty

    14

    Specifications
    Appendix A:

    Appendix

    Item Fire Protection Water Protection Internal HDD
    CPU RAM HDD Bays Max. Capacity Hot Swappable HDD
    External HDD Interface
    LAN Port USBCopy Size (HxWxD)
    Weight
    Supported Clients
    Max. User Accounts Max. Group Accounts Max. Shared Folders Max. Concurrent Connections Max. Supported IP Cameras
    File System Supported RAID Types
    Agency Certifications HDD Hibernation
    Scheduled Power On/Off Wake on LAN/WAN
    Power And Environment Requirements

    ioSafe 223 Protects data from loss up to 1550°F for 1/2 hour per ASTM E119
    Protects data from loss up to 10ft for 72 hours. 3.5″ / 2.5″ SATA III / SATA II x 2
    Realtek RTD1619B 4 Core 1.7GHz 2 GB DDR4 non-ECC 2
    16TB (2 x 8TB hard drives)
    Yes USB 3.2 Gen 1 x 2
    USB 2.0 x 1
    1 Gigabit (RJ-45) x 1 Yes
    231mm x 150mm x 305mm (9.1″ x 5.9″ x 12.0″) 14 kg (31 lbs)
    Windows XP onward Mac OS X 10.7 onward
    Ubuntu 12 onward
    2048 256 256 128
    8 EXT 4, EXT3, FAT, NTFS, HFS+ (External disk only)
    Basic JBOD RAID 0 RAID 1 Synology Hybrid RAID (1-Disk Fault Tolerance)
    FCC Class B CE Class B BSMI Class B Yes Yes Yes
    Line voltage: 100V to 240V AC Frequency: 50/60Hz
    Operating Temperature: 40 to 95°F (5 to 35°C) Storage Temperature: -5 to 140°F (-20 to 60°C)
    Relative Humidity: 5% to 95% RH Maximum Operating Altitude: 6500 feet (2000 m)

    15

    System modes and LED Indicators
    Appendix B:

    Appendix

    System Modes definitions

    There are 7 system modes in Synology NAS. The System modes and their definitions are as below:

    System Mode Powering on Shutting down
    DSM is ready for use Hibernation Application

    Definition
    Synology NAS is powering on when you press the power button or restarting when you run operations in DSM. During the boot up process, the device also performs hardware initialization, such as hardware reset or BIOS initialization.
    Synology NAS is shutting down as a result of pressing the power button or operation in DSM.
    DSM is not ready for use. This could either be: Synology NAS is powered on, but DSM is not properly installed. Synology NAS is currently powering on and initializing services necessary for DSM to fully function. The attached UPS device has insufficient power; DSM stops all services to prevent data loss (enters safe mode).
    DSM is fully functioning, and users can sign in.
    Synology NAS has been idle for a while and is now in Hibernation mode.
    Certain packages/services (e.g., USB Copy and Find me service) while in operation will control the actions of the LED. After the operation is complete, the LED indicator will return to its normal state.

    Application

    Synology NAS is powered off.

    16

    Identify System Modes

    You can identify the system mode through the POWER and STATUS LED indicators. Please refer to the table below for more details.

    System Mode Powering On

    POWER LED Blue
    Blinking

    STATUS LED

    Green Off

    Orange Off

    Shutting down

    Blinking

    Static

    Off/Static1

    DSM not ready

    Static

    Blinking

    Off/Blinking1

    DSM is ready for use

    Static

    Static

    Off/Static1

    Hibernation

    Static

    Off

    Off/Static1

    Application

    Static

    Switching

    Powering Off

    Off

    Off

    Off

    Notes: 1. If the STATUS LED remains static orange or continuously blinks orange, this indicates there are system errors such as fan failure, system overheating, or volume degrade. Please sign in to DSM for detailed information.

    17

    Transitions between System Modes
    To better understand the transition between system modes, please refer to the examples below: · Powered on with no DSM installed: Powered off > Powering on > DSM not ready · Powered on with DSM installed: Powered off > Powering on > DSM not ready > DSM is ready for use · Entering hibernation then waking up from hibernation: DSM is ready for use > In hibernation > DSM is ready for use · Shutdown: DSM is ready for use > Shutting down > Powered off · Power failure with UPS attached: DSM is ready for use > DSM not ready (due to power failure, DSM enters safe mode) > Shutting down > Powered off > Powering on (power has recovered, DSM will reboot) > DSM not ready > DSM is ready for use
    18

    LED Definitions

    LED Indication STATUS

    Color Green

    Status Static
    Slow on/off cycle

    Description Volume normal
    HDD Hibernation (All the other LED indicators will be off)
    Volume degraded or crashed

    Orange

    Blinking

    No volume

    DSM not installed

    Static

    Green

    LAN

    Blinking

    Network connected Network active

    Off

    No network

    Green

    Static Blinking

    Drive is ready and idle Drive is being accessed

    Locating drive

    Drive status

    Orange1

    Static

    Drive deactivated by user Port disabled2

    Drive health status is Critical or Failing

    Off

    No internal disk

    Copy

    Green

    Static Blinking

    Device detected Copying data

    Off

    No device detected

    Power

    Blue

    Static Blinking

    Powered On Booting up / Shutting down

    Off

    Powered off

    Notes:

    1. When the drive LED indicator is orange, we recommend you sign in to DSM and go to Storage

    Manager > HDD/SSD for more information.

    2. Please try to restart your Synology NAS or re-insert the drives, then run the HDD/SSD manufacturer’s

    diagnostic tool to check the health status of the drives. If you can sign in to DSM, please run the built-

    in S.M.A.R.T. test to scan the drives. If the problem remains unresolved, please contact Synology

    Technical Support for help.

    19

    Documents / Resources

    ioSafe 223 Network Attached Storage Device [pdf] User Guide
    A8-7223-00, 223 Network Attached Storage Device, 223, Network Attached Storage Device, Attached Storage Device, Storage Device, Device

    References

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