1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of the Hanwha Techwin HCZ-6320 2MP AHD Box Camera. The HCZ-6320 is a high-definition analog camera designed for professional surveillance applications, offering clear 2-megapixel resolution and advanced features for various lighting conditions. Please read this manual thoroughly before using the product to ensure proper and safe operation.
2. Safety Information
To prevent injury to the user or others and property damage, the following instructions must be observed. Incorrect use due to ignoring instructions will cause harm or damage. The level of risk is classified by the following indications:
- Installation: Ensure installation is performed by qualified personnel in accordance with all local electrical codes.
- Power Supply: Use only the specified power adapter. Incorrect voltage can damage the camera and pose a fire hazard.
- Environment: Do not expose the camera to extreme temperatures, humidity, or direct water. Avoid placing it near heat sources or in direct sunlight for prolonged periods.
- Cleaning: Disconnect power before cleaning. Use a soft, dry cloth. Do not use strong detergents or abrasive cleaners.
- Handling: Handle the camera with care. Avoid dropping or subjecting it to strong vibrations.
3. Product Overview
The Hanwha Techwin HCZ-6320 is a 2MP AHD Box Camera featuring a 1/2.8" 2.38MP CMOS sensor and a powerful 4.44-142.6mm (32x) varifocal lens. It is designed for high-quality video surveillance in various indoor environments.

Figure 3.1: The product packaging for the Hanwha Techwin HCZ-6320 camera, a white box indicating the brand and model number.
Key Features:
- Max. 2 Megapixel (1920 x 1080) resolution for clear imaging.
- Excellent low-light performance: 0.2 Lux@F1.6 (Color) and 0.01 Lux@F1.6 (B/W).
- Versatile 4.44 ~ 142.6mm (32x) optical zoom with additional 16x digital zoom.
- Day & Night (ICR) functionality for automatic switching between color and black & white modes.
- Wide Dynamic Range (WDR) at 120dB for balanced images in challenging lighting.
- Advanced detection features including motion detection, tracking, fixed moved, and tampering support.
- Four regions of motion detection and 12 privacy masking zones for customized surveillance.
4. Setup and Installation
Before beginning installation, ensure all components are present in the package: the HCZ-6320 camera, necessary cables, a camera mount, and mounting hardware.
4.1 Unboxing and Inspection
- Carefully open the product packaging.
- Verify that all listed components are included and undamaged.
- Retain the packaging for future transport or storage.
4.2 Mounting the Camera
- Select a suitable mounting location that provides the desired field of view and is structurally sound.
- Use the provided mounting hardware to securely attach the camera mount to the chosen surface.
- Attach the HCZ-6320 camera to the installed mount, ensuring it is firmly secured.
4.3 Connecting Cables
- Connect the video output cable from the camera to your AHD DVR or monitor.
- Connect the power cable to the camera's power input port.
- Connect the other end of the power cable to the appropriate power supply.
- Ensure all connections are secure to prevent signal loss or power interruptions.
5. Operating the Camera
Once the camera is physically installed and connected, it is ready for operation. The HCZ-6320 is an AHD camera, meaning it transmits high-definition video over coaxial cable, typically connecting to an AHD-compatible Digital Video Recorder (DVR).
5.1 Powering On
After connecting the power supply, the camera will automatically power on. Allow a few moments for the camera to initialize and begin transmitting video.
5.2 Accessing Video Feed
Access the live video feed and recorded footage through your connected AHD DVR system. Refer to your DVR's user manual for specific instructions on viewing and managing camera feeds.
5.3 Adjusting Camera Settings (OSD Menu)
The HCZ-6320 typically features an On-Screen Display (OSD) menu accessible via UTC (Up The Coax) control from a compatible DVR or a dedicated OSD controller. This menu allows adjustment of various image and camera settings:
- Zoom/Focus: Adjust the 32x optical zoom and focus for optimal clarity.
- Day/Night Mode: Configure automatic switching or force color/B&W mode.
- WDR (Wide Dynamic Range): Enable or disable WDR to improve image quality in scenes with high contrast.
- Motion Detection: Set up and configure motion detection zones and sensitivity.
- Privacy Masking: Define areas within the field of view to be masked for privacy.
- Image Adjustments: Brightness, contrast, sharpness, and white balance.
Consult your DVR's manual or the camera's detailed technical specifications for precise OSD menu navigation and parameter adjustments.
6. Maintenance
Regular maintenance ensures the longevity and optimal performance of your HCZ-6320 camera.
6.1 Cleaning
- Lens: Gently wipe the lens with a soft, lint-free cloth specifically designed for optical surfaces. If necessary, use a small amount of lens cleaning solution. Avoid touching the lens directly with fingers.
- Camera Body: Use a soft, dry cloth to wipe down the camera body. For stubborn dirt, a slightly damp cloth can be used, followed by a dry cloth. Do not use abrasive cleaners, solvents, or aerosol sprays.
- Frequency: Clean the camera periodically, especially in dusty environments, to ensure clear image quality.
6.2 Environmental Considerations
- Ensure the camera is not exposed to conditions outside its specified operating temperature and humidity ranges.
- Protect cables from physical damage and environmental exposure.
7. Troubleshooting
This section addresses common issues you might encounter with your HCZ-6320 camera.
| Problem | Possible Cause | Solution |
|---|---|---|
| No image on monitor/DVR | No power; Loose video cable; Incorrect video format; DVR not compatible. | Check power supply and connections. Ensure video cable is securely connected. Verify DVR supports AHD 2MP input. |
| Poor image quality (blurry, distorted) | Lens out of focus; Dirty lens; Cable interference; Incorrect OSD settings. | Adjust lens focus. Clean the lens. Check video cable for damage or interference. Reset OSD settings to default or adjust image parameters. |
| Day/Night mode not switching | Insufficient light; OSD setting for Day/Night is manual. | Ensure adequate lighting for color mode. Check OSD menu to set Day/Night to Auto. |
| Motion detection not working | Motion detection not enabled; Sensitivity too low; Zones not configured. | Enable motion detection in OSD. Adjust sensitivity. Configure detection zones. |
If the problem persists after attempting these solutions, please contact Hanwha Techwin technical support or your local dealer.
8. Specifications
Detailed technical specifications for the Hanwha Techwin HCZ-6320 2MP AHD Box Camera.
| Feature | Description |
|---|---|
| Model Name | Hanwha Techwin HCZ-6320 |
| Resolution | Max. 2 Megapixel (1920 x 1080) |
| Sensor | 1/2.8" 2.38MP CMOS |
| Lens | 4.44 ~ 142.6mm (32x) Optical Zoom Varifocal Lens |
| Digital Zoom | 16x |
| Minimum Illumination | 0.2 Lux@F1.6 (Color), 0.01 Lux@F1.6 (B/W) |
| Day & Night | Auto (ICR) |
| Wide Dynamic Range (WDR) | 120dB |
| Motion Detection | 4 regions, supported |
| Privacy Masking | 12 zones, supported |
| Connectivity Protocol | AHD (Analog High Definition) |
| Recommended Uses | Motion Detection, Surveillance |
| Manufacturer | Hanwha Techwin America - Us |
| First Available Date | 27 August 2019 |
Note: Specifications are subject to change without notice for product improvement.
9. Warranty and Support
For detailed warranty information, please refer to the warranty card included with your product or visit the official Hanwha Techwin website. Warranty terms and conditions may vary by region and purchase location.
Technical Support:
If you require technical assistance or have questions not covered in this manual, please contact Hanwha Techwin customer support. Contact information can typically be found on the official Hanwha Techwin website or through your authorized dealer.
Website: www.hanwhasecurity.com (Example link, actual link may vary)





