URC makes universal remotes, system controllers and lighting controls that simplify entertainment and connected-device operation in homes and commercial spaces.
URC (Universal Remote Control, Inc.) makes universal remotes, automation controllers and lighting controls for homes and commercial spaces.
Browse model-specific owner’s manuals, setup guides and programming instructions. Total Control and Complete Control products may require a certified URC integrator for installation and programming.
For troubleshooting or system changes, contact your installer or visit URC technical support.
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Common questions about manuals, registration, and support for this brand.
Match your device’s model number, such as MRX-15, MX-790 or LT-3300, to the manual title. Check model-specific compatibility and setup instructions before making changes.
Total Control controllers and Complete Control remotes such as the MX-790 require professional programming by a certified integrator. Some digital adapter remotes support user setup using the code tables in their manuals.
Visit https://www.urc-automation.com/support/, call +1-800-904-0800 or email techsupport@urc-automation.com. Product manuals list support hours as Monday–Friday, 9:00 AM–5:00 PM EST. For customized systems, contact your installer first.
Read the official warranty statement at https://www.urc-automation.com/legal/warranty-statement/. Coverage depends on the product, purchase dates and authorized sales channel.
Consult your model’s manual and installer before resetting. The MX-790 manual warns that a factory reset erases all programming and should only be used when instructed by technical support.