TRELOCK Manuals & User Guides

TRELOCK is a long-established German brand in the bicycle industry, renowned for developing high-quality safety and security solutions for cyclists. Now a part of the Allegion family, TRELOCK specializes in engineering durable bicycle locks—including folding, chain, and frame locks—utilizing advanced cylinder technology to prevent theft.

Additionally, the brand produces innovative bicycle lighting systems and e-bike displays designed to enhance visibility and ride safety. With a focus on German engineering standards, TRELOCK products are trusted by commuters and cycling enthusiasts worldwide for their reliability, ease of use, and robust construction.

• How can I order a replacement key for my TRELOCK lock?

  You can order spare keys through the official TRELOCK Key Service website (www.trelock-keyservice.de) using your key code number.

• What is the warranty period for TRELOCK products?

  TRELOCK typically offers a warranty of two years from the date of purchase, provided you have the original receipt.

• How do I dispose of TRELOCK electronic products?

  Electronic products, such as bike lights, should not be disposed of in household waste. Please return them to a local collection point or retailer for proper recycling.

• What should I do if the LED on my TRELOCK light fails?

  If the main LED fails, the unit is usually not repairable and the entire light must be replaced to ensure safety and compliance with road regulations.