Thecoopidea Manuals & User Guides

Thecoopidea is a lifestyle electronics brand founded in 2012 by The Coop Idea Ltd. Based in Hong Kong with design influences from New Zealand, the brand aims to bridge the gap between aesthetics and functionality. They are best known for their colorful and fashion-forward approach to mobile accessories, often collaborating with popular franchises like Sanrio and LINE FRIENDS.

The company's diverse product lineup includes True Wireless Stereo (TWS) earphones, magnetic wireless power banks, GaN charging blocks, and Apple Watch straps. With a philosophy centered on "The Color of Power," Thecoopidea transforms everyday tech essentials into stylish statements without compromising on performance.

• What is the warranty period for Thecoopidea products?

  Thecoopidea products typically come with a 12-month factory warranty from the date of purchase. You must provide the original receipt to claim warranty services.

• How do I charge my Thecoopidea power bank?

  Connect the power bank to a power source or computer USB port using the provided USB-C or Micro-USB cable. The LED indicator will light up or blink to indicate charging status.

• Is my device compatible with Thecoopidea wireless chargers?

  Most Qi-enabled smartphones are compatible. For magnetic wireless charging, ensure your device supports magnetic attachment (like MagSafe) or use the metal ring provided with specific models.

• What should I do if my power bank becomes too hot?

  If the product feels excessively hot, emits an odor, or deforms, discontinue use immediately and disconnect it from any devices or power sources.