Superior Pump provides water pump solutions for almost every application in the home and job site, offering durable utility, sump, and specialty pumps built to last.
Superior Pump is a prominent manufacturer of high-quality water pump solutions, providing reliable utility, sump, and specialty pumps for residential, industrial, and emergency applications. Headquartered in Minneapolis, Minnesota, under the umbrella of Michel Sales Company, Inc., the brand prides itself on engineering products that are both high-performing and built to last.
The company's extensive catalog includes submersible thermoplastic pumps, remote sink drain systems, shallow well jet pumps, and 12-volt emergency battery backup sump pump systems. Superior Pump incorporates advanced safety mechanisms into its products, such as auto-resetting thermal overload protectors, durable stainless steel components, and hermetically sealed motors, ensuring optimal cooling and protection against malfunctions.
With a strong focus on user safety and ease of use, Superior Pump provides detailed installation instructions, accessible customer service, and readily available replacement parts. Their pumps comply with standard National Electric Code and plumbing regulations, making them a trusted choice for household water management.
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Superior Pump stocks and ships all replacement parts directly from their corporate headquarters in Minneapolis, Minnesota. You can call customer support at 1-800-495-9278 to order parts.
No, it is highly recommended not to use an extension cord. Cords that are too long or too light may not deliver sufficient voltage to the pump motor and present a safety hazard.
The pump may be air-locked, have a clogged intake screen, or face a frozen discharge hose. Unplug the pump, clean out the anti-airlock hole with a paper clip, remove any debris, and restart the unit.
First, make sure the pump is plugged in and check for tripped circuit breakers or GFCI outlets. If the motor's thermal protector has tripped, unplug the pump and allow it to cool down so it can reset automatically.
Depending on the model, Superior Pump offers a limited warranty typically ranging from 1 year (for thermoplastic models) to 3 years (for cast iron models) from the date of purchase. Ensure you save your original proof of purchase.