ssontong Manuals & User Guides

ssontong is a brand focused on automotive electronics, specifically designing and manufacturing dash cameras and driving recorders. Their product line includes dual-channel systems capable of capturing front and rear footage in resolutions up to 4K and 1080P. Detailed features often include WiFi connectivity for smartphone integration, G-sensors for emergency latching, night vision sensors, and parking monitors.

In addition to cameras, ssontong provides essential accessories such as hardwire kits and high-speed memory cards to ensure reliable data storage and power management. The brand primarily serves the consumer market through online retail platforms, offering budget-friendly security solutions for daily drivers.

• How do I contact ssontong customer support?

  You can contact ssontong support directly via email at ssontong_service@163.com for assistance with your device.

• What type of SD card does my ssontong dash cam require?

  Most ssontong dash cams require a Class 10, High Speed micro SD card (often 32GB to 128GB). It is recommended to format the SD card directly within the camera menu before the first use.

• How do I connect the dash cam to WiFi?

  To connect, turn on WiFi in the dash cam menu, download the compatible app (such as 'viidure'), and connect your phone to the camera's WiFi network using the default password found in your manual (commonly 12345678).

• Why does the dash cam turn off randomly?

  Random shutdowns may be caused by an unstable power connection or a full SD card. Ensure the car charger is securely connected and try formatting the SD card to clear old lock files.

• How should I install the rear camera?

  The rear camera can be mounted on the rear windshield using the adhesive sticker or near the license plate with screws. Connecting the red wire to the reversing lamp's positive lead allows the screen to switch to reverse view automatically when parking.