Quick Reference Guide Please read the user manual before operating the NeoViu D1
Please keep the product in horizontal position. Do not place anything on the top of the NeoViu D1.
Please use the power adapter provided by the manufacturer, Do not use the power adaptor if it is damaged.
Please avoid to touch the power adapter with wet hands.
To avoid any potential risk of electrical shock or damage do not disassemble or modify the NeoViu D1.
Please keep the NeoViu D1 away from any heat sources to avoid damage.
The device should be keep in a dry and well-ventilated area away from dust that may cause fire or electric shock
Please promptly shut down and unplug the device power adapter if it begin emitting smoke or any unpleasant odors.
Please unplug the device power adapter when not in use for a long periods of time.
Accessory List Please open the package and check the following accessories:
Indicator Light: Press any key and indicator light flashes [Note] The indicator light will flash quickly when the remote batteries are low. Please replace the batteries. Bluetooth Pairing: Pressed the “OK” and “Volume-” keys together on your Remote Control for 10 seconds; Google Search: Press the dedicated button on your remote to quickly access entertainment, get answers on screen, and more using your voice.
【Note】Functions of the remote control may be different for different Apps, you may need to use an external mouse or keyboard to operate it.
System Connection Please refer to below pictures and instructions to connect NeoViu D
Note: Please turn off all equipment (such as NeoViu D1 and TV power) before connecting.
Connection with TV
Step1 : Plug the NeoViu D1 into the TV’s HDMI port.
Connection with Power
Step2 : Use the power adapter to connect the NeoViu D1 and TV. Plug the power adapter into A/C outlet. If TV has a powered USB port, it can also plug the micro-USB cable directly into the Stick port.
Note: Some USB ports don’t provide enough continuous power. You need to connect with A/C power outlet directly.
Enter Settings→Network to turn on Wi-Fi and connect an available Wi-Fi network with correct password.
CPU : ARM Quad 64-bit Cortex-A53 Android OS : Android ™ 9.0 or higher Video/Audio output : HDMI Video format : H.265 10-bit 4K[email protected], H.264 AVC/MVC 4K[email protected], VP9, AVS+, MPEG1/2/4 ASP, WMV/VC-1, RealVideo8/9/10 and other video formats Audio format : MPEG1/2/4, MP3, AAC/HE-AAC, WMA/WMA-pro, FLAC, OGG and other audio formats Photo format : JPG, BMP, PNG and other photo formats Network : Wi-Fi 2.4G/5.0G Hz 802.11a/b/g/n/ac Operation temperature : 0℃~40℃ Power : Input: AC100-240V 50/60Hz ; Output: DC 5V/1A Power consumption : <5W
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help.
FCC RF Radiation Exposure Statement:
This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This equipment complies with RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator& your body.
Introduction Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.
Intended use The product is intended for measuring the temperature of the human body via the ear canal by an infrared sensor. The device is intended for all ages in a home environment.
General This Philips Avent uGrow smart ear thermometer has been developed for accurate and fast human body temperature measurements in the ear in the adjusted mode. Research indicates that the ear is an ideal site for taking the body temperature. The body core temperature is regulated by the hypothalamus (Fig. 2). The hypothalamus (1) shares the same blood supply as the tympanic membrane (2). Measurement results can be transmitted via Bluetooth® to the Philips Avent uGrow app for charting and tracking purposes.
General description (Fig. 1)
1. Protection cap 2. Infrared sensor 3. Probe tip 4. History icon 5. Bluetooth® icon 6. Battery symbol 7. Temperature display 8. Power button 9. Temperature light ring 10. °C/°F selection button 11. Battery compartment 12. Battery cover
Important safety information Read this important information carefully before you use the device and save it for future reference.
Do not measure the body temperature at the ear site if the ear is inflamed or infected.
Keep the device out of the reach of children and pets to avoid inhalation or swallowing of small parts. Children may not be able to use the device according to the instructions in this user manual. It is not a toy.
Do not throw disposable batteries into fire. Batteries may explode.
Do not put the device in a wet ear canal after swimming or bathing. This may cause injury to the ear canal
Do not use the device if it is broken or damaged. Using a broken or damaged device may cause injury.
Only use the device as described in this user manual. Do not use it for any other purpose.
The device is not intended as a substitute for consulting a doctor. Measurement results are for reference only.
When the device is used to measure the temperature of a child, it has to be operated by an adult. Adults can measure their own temperature.
If you clean the ear, wait 5-10 minutes before you use the device.
Earwax in the ear canal may cause inaccurate measurements. Make sure the ear canal is clean before you use the device.
Do not take apart, repair or change any part of the device at any time.
Do not store the device in extreme temperature (below -20°C/-4°F or over 60°C/140°F) or in extreme levels of humidity (below 15%RH or over 85%RH). This may cause inaccurate measurements.
Keep the infrared sensor dry, clean and undamaged to ensure accurate measurements.
Do not touch or blow at the infrared sensor. A polluted infrared sensor may cause inaccurate measurements.
Never clean the device with an abrasive cleaner, thinner, benzene or immerse the device in water or other liquids.
When the temperature of the storage area differs from the temperature of the measuring area, wait at least 30 minutes before you use the device.
If you do not intend to use the device for a long period of time, it is advised to remove the batteries before storing. This is to prevent possible damage due to leakage of the batteries. If the batteries leak, remove them carefully and replace with new batteries.
Compliance with standards
The device meets the relevant standards for this type of Class IIa medical device for home use.
This Philips device complies with all applicable standards and regulations regarding exposure to electromagnetic fields and complies with EN 60601-1-2
Skin contact parts (ABS, TPU, metal) comply with ISO 10993-5 and ISO 10993-10. Cytotoxicity, sensitization and irritation meet the requirement.
Based on the current science and technology, other potential allergic reactions are unknown.
Clinical accuracy validation results:
Battery status indications Battery full To indicate that the battery is fully charged the battery symbol shows a full battery (Fig. 3). Battery low To indicate that the battery is low, the battery symbol shows a nearly empty battery (Fig. 4). When using 2x 1.5V AAA, 700 mAh batteries, 500 measurements can be realized (23 ± 5°C, 50 ± 20% RH).
Preparing for use The batteries (2x 1.5V AAA) are included with the device. Remove the battery strip from the battery compartment before first use. Slide the battery cover back until it locks into place (Fig. 18).
Pairing the thermometer to your mobile device Your Philips Avent smart ear thermometer is equipped with Bluetooth®. Download the Philips Avent uGrow app from the App Store or Google Play. Use the search term: Philips Avent uGrow. The Philips Avent uGrow app is available for iOS 8.1+ and Android 4.4+.
1. Download the Philips Avent uGrow app on your mobile device, follow the steps to create a an account and add the thermometer. Note: Make sure the Philips Avent uGrow app is active and Bluetooth on your mobile device is on when pairing is in progress. 2. Follow the instructions in the app. — The app identifies the thermometer and starts to pair.
Note: The Bluetooth icon lights up when the thermometer is connected to your mobile device. Note: The thermometer switches off automatically after 30 seconds of no activity. — If you need more information about pairing to your mobile device please visit www.philips.com/ earthermometer
Note: Only when the Philips Avent uGrow app is active, your personal health data can be transmitted.
Cleaning the infrared sensor To achieve accurate measurements, it is important to check if the infrared sensor is clean. Use a cotton swab to clean the infrared sensor. See chapter Cleaning and storage for instructions. After cleaning, wait approximately 5-10 minutes before you use the device.
Cleaning the ear Earwax in the ear canal may cause inaccurate measurements. Make sure the ear canal is clean before you use the device. Carefully clean your ear canal. If you clean your ear, wait for 5-10 minutes before you use the device. Resetting the thermometer If you press the °C/°F selection button on the side of the thermometer for longer than 10 seconds, all measurements are deleted from the device and all settings return to the factory values.
Measuring temperature Tips for proper measurement External factors can influence your body temperature. In the following cases, wait at least 30 minutes before taking your temperature:
When you have been lying on your ear
When you had your ears covered
When you have been exposed to very low or very high temperatures
When you have been swimming or bathing
If you wear earplugs or hearing aids, remove them first
We do not advise you to use the device in the following circumstances as this may cause inaccurate measurements:
When the temperature of the storage area differs from the temperature of the measuring area. In this case, wait at least 30 minutes before you use the device.
If you are using ear drops or other ear medication. In this case, measure the temperature in the untreated ear (if any).
Body temperature Normal body temperature is a range. A person‘s normal temperature range tends to decrease with age. The following table shows normal temperature ranges by age. The range of normal body temperature varies from person to person and can be influenced by many factors such as time of day, level of activity and emotions.
Source: Chamberlain, J.M., et al., Determination of Normal Ear Temperature with an Infrared Emission Detection Thermometer, Annals of Emergency Medicine, January 1995, Vol. 25, pp. 15-20.
Performing a measurement Note: Before measuring, make sure that the probe tip of the device is clean.
1. Remove the protection cap before you use the device (Fig. 6). 2. Press the power button to switch on the device. — The display shows the last measurement result as well as the history icon. 3. Hold the outer ear and gently pull it towards the rear of the head to straighten the ear canal. — Children under the age of 1: hold the outer ear and gently pull it straight back. (Fig. 7) — Children aged 1 year or older: hold the outer ear and gently pull the ear up and back (Fig. 8). 4 Insert the probe tip very gently and slowly into the ear canal (Fig. 9). — Make sure the probe tip points straight towards the eardrum when you hold it (Fig. 10). — Always insert the probe tip into the same ear, in the same direction and at the same depth.
Note: When you do not point the probe tip towards the eardrum (Fig. 11), the measurement result will be inaccurate. Note: A temperature measurement taken in the right ear may differ from a measurement taken in the left ear.
5. Press the power button to start the measurement. (Fig. 12) — When the measurement is done, you hear 2 beeps. 6. Remove the probe tip from the ear canal (Fig. 13). — The display shows the measured temperature. The temperature light ring around the power button may light up red, depending on the measurement result.
Note: The temperature display on the device shows the measurement result for 30 seconds or until you perform a new measurement.
Note: The thermometer is equipped with a thermal sensor located in the tip of the device. Immediately after a measurement the device needs a short time (approx. 6 seconds) to stabilize the thermal sensor to ensure the accuracy of the next measurement. Within these 6 seconds a measurement cannot be taken. The backlight of the device will switch off as soon as the thermometer is ready to do a new measurement. If you try to measure multiple times within 6 seconds, the thermometer will give audible feedback in the form of three short sequential beeps, indicating no measurement was done. In this case you should wait a few moments and try again.
Temperature light ring This device is equipped with a temperature light ring around the power button (Fig. 14). After the measurement, the ring may light up red, depending on the measured temperature. — When the temperature light ring lights up red, the measured temperature is between 38.0°C (100.4°F) and 42.9°C (109.2°F)
Transmit and display personal measurement results in the app
1. Start up the Philips Avent uGrow app, go to the Temperature section and switch on Bluetooth on your mobile device. 2. The Bluetooth symbol will light up on the display of the thermometer to indicate it is connected to your mobile device. — Once successfully connected, the measurement results will be automatically transmitted to your mobile device via Bluetooth. If you need more information about transmitting measurement results to the app please visit www.philips. com/ earthermometer. — If the data transmission is successful, the measurement results are displayed in the Philips Avent uGrow app and will not be available in the thermometer anymore. — The time and date of each measurement is shown in the Philips Avent uGrow app.
Removing/inserting batteries When the batteries are almost empty, the display shows a flashing battery symbol and the text „bAtt‘ (Fig. 15). When the battery low symbol appears on the display (Fig. 4) or if the device does not function at all, replace the batteries as soon as possible. The device works on 2x 1.5V AAA batteries. Data will be lost when the batteries are completely empty or are taken out of the thermometer.
Slide the battery cover downwards to open the battery compartment and remove the empty batteries (Fig. 16).
Insert two new batteries in the battery compartment according to the polarity indications marked inside the compartment. Press down the batteries until they click into place (Fig. 17). 3 Slide the battery cover back until it locks into place (Fig. 18).
Setting the measurement unit You can select either Celsius (°C) or Fahrenheit (°F) for measuring temperature.
Switch on the device.
Press and hold the °C/°F selection button for 3 seconds to change the measurement unit (Fig. 19).
Cleaning and storage Caution: Do not expose the device to extreme temperatures (below -20°C/-4°F or over 60°C/140°F), extreme levels of humidity (below 15%RH or over 85%RH), direct sunlight or shock. This may result in malfunctions. Use a cotton swab to clean the infrared sensor.
Moisten the cotton swab with a few drops of alcohol and wipe the surface of the infrared sensor gently with the swab (Fig. 20). 2 Immediately wipe the surface dry with a clean cotton swab.
Use a soft dry cloth to clean the body of the device (Fig. 21).
Store the device in a clean, dry place at room temperature.
Calibration The device has been calibrated when it was manufactured. If the device is used according to the instructions, periodic recalibration is not required. If you question the accuracy of the measurement at any time, contact the Consumer Care Center in your country. Do not attempt to modify or reassemble the device. The expected service life of the thermometer is 2 years.
Ordering accessories To buy accessories or spare parts, visit www.shop.philips.com/service or go to your Philips dealer. You can also contact the Philips Consumer Care Centre in your country (see the worldwide warranty leaflet for contact details).
This symbol means that this product shall not be disposed of with normal household waste (2012/19/EU) (Fig. 22).
This symbol means that this product contains disposable batteries which shall not be disposed of with normal household waste (2006/66/EC) (Fig. 23).
Follow your country‘s rules for the separate collection of electrical and electronic products and batteries. Correct disposal helps prevent negative consequences for the environment and human health.
Removing disposable batteries To remove disposable batteries, see the instructions for placing and/or removing batteries in the user manual.
Always remove empty disposable batteries from the product. Take any necessary safety precautions when you dispose of batteries.
Warranty and support If you need information or support, please visit www.philips.com/support or read the international warranty leaflet. If you need more information about the app, please visit www.philips.com/earthermometer
Troubleshooting This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or contact the Consumer Care Center in your country.
Explanation of symbols The warning signs and symbols are essential to ensure that you use this product safely and correctly and to protect you and others from injury. Below you find the meaning of the warning signs and symbols on the label and in the user manual
Electromagnetic emissions and immunity The device is approved according to EMC safety standard EN 60601-1-2. It is designed to be used in typical domestic environments. Hereby, Philips Consumer Lifestyle BV declares that the radio equipment type Bluetooth LE is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.philips.com/support
— The ear thermometer needs special precautions regarding EMC and needs to be installed and put into service according to the EMC information provided in this document. — Wireless communications equipment such as wireless home network devices, mobile phones, cordless telephones and their base stations, walkie-talkies can affect this equipment and should be kept at least a distance d = 3.3 m away from the equipment.
Note: As indicated in IEC 60601-1-2:2007 for ME equipment, a typical cell phone with a maximum output power of 2 W yields d = 3.3 m at an immunity level of 3V/m.
Guidance and manufacturer‘s declaration – electromagnetic emissions – for all ME equipment and ME systems
Guidance and manufacturer’s declaration – electromagnetic emissions The device is intended for use in the electromagnetic environment specified below. The customer or the user of the device should assure that it is used in such an environment.
Guidance and manufacturer‘s declaration – electromagnetic immunity – for all ME equipment and ME systems Guidance and manufacturer’s declaration – electromagnetic immunity The device is intended for use in the electromagnetic environment specified below. The customer or the user of the device should assure that it is used in such an environment.
Table 4 Guidance and manufacturer‘sdeclaration – electromagnetic immunity –for ME equipment and ME systems that are not life supporting Guidance and manufacturer’s declaration – electromagnetic immunity .The device is intended for use in the electromagnetic environment specified below. The customer or the user of the device should assure that it is used in such an environment.
Electromagnetic environment – guidance Portable and mobile RF communications equipment should be used no closer to any part of the device, including cables, than the recommended separation distance calculated from the equation applicable to the frequency of the transmitter
Recommended separation distance: d = 1.2 √P d = 1.2 √P 80 MHz to 800MHz d = 2.3 √P 800 MHz to 2.5 GHz where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer and d is the recommended separation distance in metres (m). Field strengths from fixed RF transmitters, as determined by an electromagnetic site survey (a), should be less than the compliance level in each frequency range (b). Interference may occur in the vicinity of equipment marked with the following symbol:
NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies. NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects and people. (a) Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be considered. If the measured field strength in the location in which the device is used exceeds the applicable RF compliance level above, the device should be observed to verify normal operation. If abnormal performance is observed, additional measures may be necessary, such as re-orienting or relocating the device. (b) Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3V/m.
Table 6 Recommended separation distances between portable and mobile RF communications equipment and the ME equipment or ME system – for ME equipment and ME systems that are not life supporting
Recommended separation distances between portable and mobile RF communications equipment and the device. The device is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of the device can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment (transmitters) and the device as recommended below, according to the maximum output power of the communications equipment.
For transmitters rated at a maximum output power not listed above, the recommended separation distance d in metres (m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer. NOTE 1 At 80MHz and 800MHz, the separation distance for the higher frequency range applies. NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects and people.