PHILIPS NeoPix 960 Smart
Philips NeoPix 960 Smart Projector User Manual
Model: NeoPix 960 Smart
Introduction
This manual provides comprehensive instructions for the safe and efficient use of your Philips NeoPix 960 Smart projector. Please read this manual thoroughly before operating the device and retain it for future reference.
Package Contents
Verify that all items listed below are included in your package. If any items are missing or damaged, please contact your retailer.
- Philips NeoPix 960 Smart Projector
- Remote Control (with battery)
- Power Cable
- Quick Start Guide

Image: The Philips NeoPix 960 Smart projector shown with its remote control and power cable, indicating the typical package contents.
Setup
1. Placement and Projection
Position the projector on a stable, flat surface. Ensure there is adequate ventilation around the device. The projector can project an image up to 150 inches (381 cm) diagonally, with a recommended projection distance between 1 meter and 10 meters.

Image: The projector displaying a large, clear image on a screen, illustrating its projection capabilities of up to 150 inches and 1000 ANSI lumens.
2. Power Connection
Connect the supplied power cable to the projector's power input and then to a wall outlet. The LED indicator will illuminate.
3. Initial Power On and Configuration
Press the power button on the projector or the remote control to turn on the device. Follow the on-screen instructions for initial setup, including language selection and network connection.
4. Focus and Keystone Correction
The NeoPix 960 Smart features automatic electric focus and automatic keystone correction. These functions adjust the image for clarity and correct trapezoidal distortion automatically. For manual adjustments, navigate to the settings menu.
- Autofocus: Automatically adjusts image sharpness.
- Auto Keystone: Automatically corrects image distortion when the projector is not perfectly perpendicular to the screen.
- Four-Corner Correction: Allows fine-tuning of each corner of the projected image.
- 180° Rotation: Supports ceiling projection or rear projection setups.
Operating Instructions
1. Google TV Interface
The projector integrates Google TV, providing access to a wide range of streaming applications and content. Navigate using the remote control.

Image: The Google TV home screen displayed via the projector, showing various streaming applications like YouTube, Netflix, and Disney+.
2. Connecting External Devices
The NeoPix 960 Smart offers multiple connectivity options:
- HDMI: Connect Blu-ray players, game consoles, or other HDMI-enabled devices.
- USB-A: Play media files directly from USB storage devices.
- Wi-Fi (Dual Band): Connect to your home network for online streaming and updates.
- Bluetooth: Connect external Bluetooth speakers or headphones for enhanced audio, or use the projector as a Bluetooth speaker.

Image: A visual representation of the projector's connectivity options, including HDMI, USB, Wi-Fi, and Bluetooth, highlighting its versatile input capabilities.
3. Audio Output
The projector is equipped with two powerful 8W speakers, providing immersive sound without the need for external audio equipment. Bluetooth compatibility allows for wireless audio connections.
4. Remote Control and Voice Commands
Use the included remote control to navigate the Google TV interface and adjust settings. The remote supports "Hey Google" voice commands for convenient content search and control.

Image: The remote control for the Philips NeoPix 960 Smart projector, featuring buttons for navigation and a dedicated microphone button for voice commands.
Maintenance
1. Cleaning the Projector
Regularly clean the projector's exterior with a soft, dry cloth. Do not use liquid or abrasive cleaners. For the lens, use a specialized lens cleaning cloth and solution to avoid scratches.
2. Lamp Life
The LED light source in your NeoPix 960 Smart projector is designed for long-term use, offering up to 30,000 hours of operation. No lamp replacement is typically required during the product's lifespan under normal usage conditions.
Troubleshooting
If you encounter issues with your projector, refer to the following common problems and solutions:
No Image or Poor Image Quality
- Check Power: Ensure the projector is properly connected to power and turned on.
- Input Source: Verify that the correct input source (HDMI, USB, etc.) is selected.
- Focus Adjustment: Allow the autofocus to complete or manually adjust focus if needed.
- Keystone Correction: Ensure auto keystone correction is active or manually adjust for a rectangular image.
- Cable Connection: Check that all cables (HDMI, USB) are securely connected.
- Resolution: Ensure the input device's resolution is compatible with the projector's native 1080p resolution.
No Sound or Poor Sound Quality
- Volume Level: Increase the volume on both the projector and the connected source device.
- Mute Function: Check if the projector or source device is muted.
- Audio Output: If using external speakers, ensure they are properly connected via Bluetooth or an audio cable.
- Bluetooth Connection: For Bluetooth audio, ensure the projector is paired correctly with the external speaker/headphone.
Connectivity Issues (Wi-Fi/Bluetooth)
- Wi-Fi Signal: Ensure the projector is within range of your Wi-Fi router and the signal is strong.
- Network Settings: Re-enter Wi-Fi password or restart your router.
- Bluetooth Pairing: Ensure the Bluetooth device is in pairing mode and within range. Remove previous pairings and try again if necessary.
Specifications
Below are the technical specifications for the Philips NeoPix 960 Smart projector:
| Feature | Specification |
|---|---|
| Brand | PHILIPS |
| Model Name | NeoPix 960 Smart |
| Display Technology | LCD with LED light source |
| Native Resolution | Full HD 1080p (1920 x 1080 Pixels) |
| Maximum Display Resolution | 1920 x 1080 Pixels (4K input supported) |
| Brightness | 1000 ANSI Lumens |
| Contrast Ratio | 2400:1 |
| Screen Size | Up to 150 inches (381 cm) |
| Projection Distance | 1 to 10 meters |
| Light Source Life | Up to 30,000 hours |
| Connectivity Technology | Bluetooth, HDMI, USB-A, Wi-Fi (Dual Band) |
| Audio | 2 x 8W Speakers, Bluetooth compatible |
| Special Features | Autofocus, Auto Keystone, Four-Corner Correction, 180° Rotation, Google TV, Voice Control |
| Dimensions (L x W x H) | 28.7 cm x 20 cm x 35.5 cm (11.3 x 7.9 x 14 inches) |
| Weight | 3.5 kg (7.7 lbs) |
| Color | Black |
Warranty and Support
Warranty Information
The Philips NeoPix 960 Smart projector comes with a 2-year manufacturer's warranty. Please retain your proof of purchase for warranty claims. This warranty covers defects in materials and workmanship under normal use.
Customer Support
For technical assistance, troubleshooting, or warranty inquiries, please refer to the contact information provided in your Quick Start Guide or visit the official Philips support website. Support is available 24/7, and a 30-day return policy is typically offered by retailers.

Image: An overview of key features including 24/7 customer assistance, 2-year warranty, and 30-day return policy, alongside other product highlights.
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