Netatmo Manuals & User Guides

Netatmo is a leading French smart home company founded in 2011, dedicated to designing products that monitor and improve the home environment. Known for blending elegant design with advanced technology, Netatmo offers a comprehensive ecosystem of connected devices ranging from personal weather stations and rain gauges to smart smoke alarms, security cameras, and energy-saving thermostats.

The company’s products are designed to be seamless and user-friendly, offering compatibility with major smart home platforms such as Apple HomeKit, Amazon Alexa, and Google Assistant. With a focus on mechanics, electronics, and embedded software, Netatmo provides intuitive mobile and web applications that allow users to control their home comfort and security remotely. The brand operates as a part of the Legrand group, continuing to innovate in the IoT space.

• How do I reset my Netatmo Weather Station?

  To reset the station, touch the top of the main module until the LED blinks blue, then follow the configuration steps in the Netatmo Weather app. For a full factory reset, you may need to connect it to a computer via USB.

• Where can I find the serial number on my Netatmo product?

  The serial number is usually printed on the product packaging and on the device itself (often on the back, bottom, or inside the battery compartment). It typically starts with 'g' followed by a sequence of characters.

• How do I replace the batteries in my Netatmo Outdoor Module?

  Unscrew the bottom of the module to access the battery compartment. Replace the old batteries with 2 AAA batteries, ensuring the polarity is correct, and screw the bottom back on tightly to ensure water resistance.

• Why is my Netatmo Thermostat not connecting to Wi-Fi?

  Check that your Wi-Fi router is on and within range. Ensure you are using a 2.4GHz network, as some Netatmo devices do not support 5GHz. You can reconfigure Wi-Fi settings via the Netatmo Energy app.